Hotel with SpaOkom Spa is featured at The Reef 28, offering a variety of treatments including massages, facials, hydrotherapy, saunas, and sensation showers. The spa provides a relaxing experience with Mayan-inspired elements near the beach.
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Summary of reviews related to the 'Spa' categoryThe Reef 28 Hotel & Spa's spa facilities have received a mix of reviews with many guests highlighting the positive aspects. Several reviewers described the spa as clean, relaxing and well-maintained, noting the kindness and professionalism of the staff. The masseuses in particular were highly praised. Many guests found the spa experience to be exceptional with some even calling it the best part of their stay and urging future visitors not to miss it. The spa facilities, including the pool, were noted for being in impeccable condition and providing a delightful experience.
However, there were some criticisms as well. Some guests were disappointed that access to the spa required additional fees and was not included in the all-inclusive package. There were also mentions of booking mistakes and limited spa offerings relative to the price. A few guests were unable to use the spa due to unavailability, emphasizing the need to book in advance.
Overall, the spa at The Reef 28 Hotel & Spa is generally well-regarded for its cleanliness, relaxing atmosphere and quality of service, though the additional charges and need for pre-booking are points to be mindful of.
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