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Family Friendly Hotels Taking Steps Towards Sustainability in Quintana Roo

200+ HOTELS IN QUINTANA ROO
Most popular user searches in Quintana Roo: hotels with pool water slide.
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Iberostar Selection Paraíso Lindo - All Inclusive main photo
From $250
$
+10
Info
Categories
Sustainability Journey
Family
Golf
Mereva Tulum main photo
Mereva Tulum
Hotel in TulumCozumelMX flag
7.5
Good
From $137
$
+2
Info
Summary of reviews
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Categories
Family
Sustainability Journey
Beachfront
Harmony Glamping Boutique Hotel and Yoga main photo
From $31
$
+3
Info
Categories
Family
Sustainability Journey
Pool
Outdoor Pool
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive main photo
From $379
$
+11
Info
Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Categories
Family
Sustainability Journey
Beachfront
Sandos Caracol Nature Resort & Water Park All Inclusive main photo
From $180
$
+7
Info
Summary of reviews
Sandos Caracol Nature Resort & Water Park All Inclusive stands out for its remarkable jungle location, immersed in lush greenery and teeming with wildlife such as coatis, raccoons and monkeys, providing a unique natural setting for relaxation and exploration. Families find the resort particularly ideal with everything they need within walking distance, including a water park and various pools. The serene and secure jungle setting, a harmonious blend of beach and forest, enhances the overall experience despite being somewhat distant from downtown Playa del Carmen.

When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.

Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.

Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.

Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.

The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.

WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.

The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.

The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.

Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.

Overall,
Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
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Family
Sustainability Journey
Beachfront
Sueños Tulum main photo
Sueños Tulum
Hotel in Tulum BeachCozumelMX flag
9.8
Excellent
From $402
$
+3
Info
Summary of reviews
Sueños Tulum is a stunning hotel located on a private and beautiful beach, offering guests a tranquil and secluded atmosphere away from the noise and party vibe of Tulum. The hotel strikes an impressive balance between showcasing Mexico's ancient history in a modern and comfortable way. Guests universally praise the hotel's location and are beyond impressed with the spectacular views. The breakfast is phenomenal with numerous positive comments on the taste, freshness and variety of the food. Sueños Tulum offers great options for a stay in Tulum with rooms that are simple and clean but top-notch and in good condition. The hotel has a reputation for exceptional cleanliness, which adds to the relaxing atmosphere of the hotel. The staff is amazing, cordial, flexible and attentive, going above and beyond to ensure guests have a comfortable and enjoyable stay. The lovely outdoor pool is described as nice and calming, making it the perfect place to unwind after a busy day of sightseeing. The private beachfront is amazing, offering a beautiful, restful and private location for guests to enjoy. Overall, Sueños Tulum is a great little hotel on a beautiful beach with a quiet chill vibe.
Categories
Family
Sustainability Journey
Pool
Outdoor Pool
Akumal Natura Glamping main photo
Akumal Natura Glamping
Hotel in AkumalCozumelMX flag
8.6
Very Good
From $61
$
+3
Info
Summary of reviews
Akumal Natura Glamping offers an enchanting retreat for nature enthusiasts, strategically situated in the heart of the jungle, yet conveniently close to local attractions. This serene haven is loved for its tranquil setting amidst lush forests and private cenotes. The peaceful environment, occasionally visited by local wildlife such as iguanas and monkeys, provides a unique disconnect from the tourist hustle.

The glamping site features beautifully appointed tents with outdoor showers and toilets, blending comfort with natural beauty. The friendly staff and the availability of complimentary bicycles for exploring the nearby town of Akumal significantly enhance the guest experience. Despite the seclusion, it serves as an excellent base for excursions to locations like Tulum ruins and Yal-ku Lagoon.

Guests generally appreciate the clean and comfortable accommodations with spacious tents, cozy beds and minimal insect disturbances. The detailed decoration and peaceful surroundings further elevate the stay, although some mention the mattresses could be a bit hard. Cleanliness is a hallmark here, as the property is well-maintained with spotless rooms and common areas, even though there are occasional remarks about stained towels and the cleanliness of cenotes.

Dining at
Akumal Natura Glamping garners high praise for its fresh and delicious offerings, especially dinner. Despite some noting high prices and small portions, the quality of dishes like poke bowls, ceviche and seafood pasta, along with the friendly service, makes dining a highlight. Guests have mixed feelings about the breakfast; while some enjoy the fresh fruits and healthy components, others find it basic and lacking variety.

The staff receive consistent commendations for their friendliness and helpfulness, significantly contributing to the pleasant stay. Individuals such as Guadalupe, Cesar, Gael and Jose are particularly appreciated for their outstanding service.

The yoga facilities provide a spacious and serene environment, highly valued by guests for their morning classes, contributing to the overall wellness experience.

The free WiFi is noted to work well in central areas but falters near the accommodations, which isn't a major drawback for most guests. Despite some disturbances from a nearby construction site and the limitations of small fans instead of air conditioning,
Akumal Natura Glamping stands out as an ideal getaway for those seeking a connection with nature, offering a rustic yet comfortable retreat amidst the jungle.
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Sustainability Journey
Family
Spa
Fiesta Americana Condesa Cancun - All Inclusive main photo
From $219
$
+9
Info
Summary of reviews
Fiesta Americana Condesa Cancun - All Inclusive is a luxurious 5-star hotel located on the beautiful Cancun beachfront. The location is ideal for relaxation, exploration and convenience with direct access to the beach and pool. The breakfast buffet offers a great variety of quality options with special praise going to the Mexicana restaurant and steak house. The dinner experience is exceptional with high-quality food and service, except for some disappointing restaurants like the Thai one. The rooms are comfortable with stunning ocean views, although some could use improvements. The hotel is immaculately clean with attentive staff who go above and beyond to ensure guests have an unforgettable stay. The pool and beach area are stunning with ample seating options and warm water. The hotel is family-friendly and provides an excellent all-inclusive experience with good food, great service and plenty to do. While there are a few negative comments, overall guests highly recommend Fiesta Americana Condesa Cancun - All Inclusive for its exceptional facilities, friendly staff and excellent value for money.
Categories
Family
Sustainability Journey
Beachfront
Hard Rock Hotel Cancun - All Inclusive main photo
Hard Rock Hotel Cancun - All Inclusive
Resort in CancunBenito JuarezMX flag
8.0
Very Good
From $326
$
+9
Info
Summary of reviews
The Hard Rock Hotel Cancun - All Inclusive has received high praise from many guests. The prime location with direct access to a beautiful beach is a huge highlight and the cleanliness of the property is exceptional. The staff are friendly and always willing to help with excellent service provided. While opinion on breakfast is divided, overall dining experiences were positive with good food options. The comfortable beds and spacious rooms are a refreshing aspect of the stay, although there are some minor maintenance issues. The pool area is amazing, although sun loungers can be limited. The beachfront is stunning and well-maintained. Nightlife options are good with nightly shows being a highlight. Guests found the all-inclusive experience to be impressive with a variety of food and beverage options available. Overall, the Hard Rock Hotel Cancun - All Inclusive provides a superb vacation experience that many guests have described as exceptional.
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Sustainability Journey
Family
Pool
Infinity Pool
Children's Pool
Pool Water Slide
Outdoor Pool
Dreams Sapphire Resort & Spa main photo
Dreams Sapphire Resort & Spa
Resort in Puerto MorelosBenito JuarezMX flag
8.3
Very Good
From $170
$
+7
Info
Summary of reviews
Dreams Sapphire Resort & Spa is highly regarded for its exceptional beachfront location, offering stunning ocean views and proximity to key areas such as Puerto Morelos and the airport. Guests appreciate the serene, well-designed layout that makes exploring the resort's amenities, including restaurants and pools, a breeze. The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming and relaxed atmosphere.

Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.

Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.

Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.

The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.

The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.

A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.

Overall,
Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Categories
Family
Sustainability Journey
Luxury
Dreams Jade Resort & Spa - All Inclusive main photo
From $220
$
+5
Info
Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Categories
Family
Sustainability Journey
Luxury
Hilton Tulum Riviera Maya All-Inclusive Resort main photo
$
+7
Info
Categories
Sustainability Journey
Family
Luxury
Iberostar Waves Tucan - All Inclusive main photo
From $208
$
+13
Info
Categories
Sustainability Journey
Family
Spa
Dreams Tulum Resort & Spa main photo
Dreams Tulum Resort & Spa
Resort in TulumCozumelMX flag
7.9
Good
From $234
$
+3
Info
Summary of reviews
Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
Categories
Family
Sustainability Journey
Luxury
Grand Fiesta Americana Coral Beach Cancun - All Inclusive main photo
From $357
$
+2
Info
Relax your body and soul in this 5-star all inclusive hotel. Situated on one of Cancun's most magical stretch of private beach, you get to experience both a relaxing vacation and the nightlife of the city. Whether you feel like you want to test your skills doing water sports or you just want to chill by the beach or have a drink by the hotel's pool, Grand Fiesta is the hotel for you.
Summary of reviews
The Grand Fiesta Americana Coral Beach Cancun - All Inclusive is a luxurious and exceptional resort located conveniently in Cancun. Guests have raved about the hotel's excellent location, which is close to shopping, restaurants and bars and the beautiful beach with crystal clear water and white sand. The breakfast is fantastic with varied and great food options that cater to any taste preference. The dinner options receive mixed reviews, but the food quality and variety are generally praised. The hotel offers huge, well-ventilated rooms all with stunning views of the ocean and pools and the cleanliness of the hotel is exceptional. The staff is responsive, kind and helpful, always willing to go above and beyond to ensure guests are satisfied. The spa is sensational and the pool and beach areas offer an enjoyable experience for families seeking a fun and relaxing vacation. The hotel is a great option for families with a kids' club and great entertainment in the evening. Overall, the Grand Fiesta Americana Coral Beach Cancun - All Inclusive is a paradise that meets luxury and many guests would definitely come back.
Categories
Family
Sustainability Journey
Luxury
Dreams Sands Cancun Resort & Spa main photo
Dreams Sands Cancun Resort & Spa
Resort in CancunBenito JuarezMX flag
8.2
Very Good
From $251
$
+6
Info
Categories
Sustainability Journey
Family
Beachfront
Ocean Riviera Paradise All Inclusive main photo
From $167
$
+8
Info
Summary of reviews
The Ocean Riviera Paradise All Inclusive offers a memorable and mostly positive experience for guests, balancing excellent amenities, service and a picturesque location. The resort is conveniently situated near Playa del Carmen, providing easy access to attractions while maintaining a serene and secluded environment by the sea.

The expansive and beautifully maintained grounds with friendly wildlife such as monkeys, add to the charm. The multiple pools are particularly praised, offering various atmospheres for relaxation and guests appreciate the well-maintained beach despite some issues with erosion and rockiness.

The dining experience is varied with the breakfast buffet standing out for its diverse and delicious offerings across multiple cuisines. Custom omelets and stations like crepes and ice cream are especially popular. Dinner receives mixed reviews, though the Italian restaurant and steakhouse are frequently highlighted for their exceptional dishes. Service by the waitstaff, particularly at specialty restaurants, garners commendations for attentiveness and friendliness, although there are occasional mentions of operational inconsistencies.

Guests are generally pleased with the spacious, clean and elegantly designed rooms. The daily cleaning service ensures a comfortable stay and amenities such as outdoor jacuzzis and balconies enhance the experience. However, some issues with maintenance and room functionality were reported.

Cleanliness is a strong point with many guests noting spotless facilities and well-kept communal areas, though occasional lapses in housekeeping were mentioned. The staff's friendliness and attentiveness contribute significantly to positive guest experiences with several employees receiving special mentions for their outstanding service.

Family-friendly amenities are another highlight with numerous facilities designed for children and families, such as a highly praised kids' club. While the resort is perfect for younger children, activities for teenagers could be expanded.

The quality of the beds is inconsistent with some guests finding them very comfortable while others experience discomfort. The all-inclusive aspect is well-regarded by many with a variety of food and drinks available, though some guests felt the quality and variety could be improved and had complaints about the value for money.

In summary,
Ocean Riviera Paradise All Inclusive provides a mostly satisfying and enjoyable stay with its beautiful location, excellent service, spacious and clean accommodations and family-friendly facilities, making it a strong choice for a relaxing getaway with convenient access to local attractions.
Categories
Family
Sustainability Journey
Golf
Fairmont Mayakoba main photo
Fairmont Mayakoba
Hotel in Playa del CarmenCozumelMX flag
8.8
Excellent
From $331
$
+3
Info
Summary of reviews
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
Categories
Sustainability Journey
Family
Luxury
Hilton Cancun, an All-Inclusive Resort main photo
Hilton Cancun, an All-Inclusive Resort
Resort in CancunBenito JuarezMX flag
7.6
Good
$
+7
Info
Summary of reviews
Hilton Cancun, an All-Inclusive Resort offers a tranquil retreat with its secluded and peaceful location, ideal for guests seeking relaxation away from the bustling tourist areas of Cancun. The resort provides modern and well-maintained spaces, enhancing its appeal for visitors who value cleanliness and contemporary design. While the isolation might affect the color of the sea, guests speak highly of the excellent service and quality food, enjoying a satisfying stay in the serene setting.

Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.

The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.

The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.

The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.

Overall, the
Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
Categories
Sustainability Journey
Family
Beachfront
Iberostar Waves Cozumel - All Inclusive main photo
From $185
$
+1
Info
Summary of reviews
Iberostar Waves Cozumel - All Inclusive offers guests an exceptional coastal retreat characterized by its superb seafront location, thoughtful design, and well-maintained facilities. The resort is ideal for relaxation, boasting direct beach access and convenient diving facilities that align perfectly with the stunning natural beauty of Cozumel. Tropical landscaping, with charming bungalows, enhances the tranquil setting and provides a distinctive advantage for enjoying snorkeling and scuba diving.

Guests frequently highlight the resort's remarkable breakfast as a culinary standout, providing a varied and delightful start to the day. While minor inconsistencies in food quality are noted, the overall dining experience remains positive, with diverse options available across all meals. Dinner, particularly the buffet, is well-received for its high quality and variety, complemented by the attentive staff who contribute to a pleasant dining atmosphere.

Accommodations offer a unique experience, featuring rustic huts with balconies that create a cozy retreat. Cleanliness is a defining feature throughout the resort, with rooms, pools, and public areas maintained meticulously. Although some rooms are noted as dated and occasionally have hard beds or minor issues, the overall atmosphere and beachfront setting are enjoyable.

The staff's exceptional friendliness and attentiveness greatly enhance the welcoming atmosphere, complementing the resort's inviting ambiance. The pool area stands out with its beautifully designed space, swim-up bar, and stunning views, making it a favorite spot for relaxation.

The beach, despite its rocky terrain requiring diving shoes, offers excellent snorkeling opportunities and a serene environment to enjoy coastal views. The all-inclusive package is praised for its great value, featuring varied culinary options and an appreciated open bar that enhances the vacation experience.

Overall, Iberostar Waves Cozumel provides a seamlessly relaxing escape with its beautiful setting, comprehensive offerings, and superior service, making it a standout choice among all-inclusive resorts.
Categories
Sustainability Journey
Family
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 200+ hotels in Quintana Roo
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