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Business, 4-Star Hotels in Quintana Roo
157 HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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Summary of reviews
Canopy By Hilton Cancun La Isla delivers a remarkable experience with its exceptional location, modern amenities, and attentive service. Nestled in the heart of Cancun's Hotel Zone, guests enjoy convenient access to dining options, shopping malls, and local attractions, with La Isla Shopping Center and several restaurants and bars within walking distance. Although the beach requires a short walk, the rooftop area makes up for it with a pool and bar offering stunning views and a lively atmosphere.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
Categories
Business
4 Star
Beach
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Categories
Business
4 Star
Beach
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Summary of reviews
Four Points by Sheraton Cancun Centro is highly regarded for its convenient and strategic location, ideal for both business travelers and those keen on exploring Cancun's cultural attractions. Positioned close to the airport and downtown, the hotel offers tranquility with easy access to shopping centers and essential facilities. Guests frequently commend the hotel's friendly staff, whose attentiveness significantly enhances the overall experience.
Breakfast is a highlight, noted for its quality and variety. Guests describe it as tasty and comprehensive, with an extensive buffet catering to diverse tastes, making it a strong start to the day. The inclusion of breakfast in the room price is appreciated, though some suggest improvement in variety over time.
The spacious, clean rooms with modern amenities are a standout feature, with comfortable beds and substantial bathrooms praised for their size and comfort. Despite some mentions of musty smells and outdated hallways, the pleasant atmosphere, pet-friendly policy, and ample natural light contribute positively to guest stays.
The hotel maintains a generally favorable reputation for cleanliness, though some reviews note occasional lapses. The rooftop pool is a delightful highlight, offering a serene spot for relaxation with captivating views. While there are occasional comments on its cleanliness, the allure of the tranquil setting remains strong.
The professionalism and cheerful demeanor of the staff are consistently lauded, making guests feel welcome and enhancing their stay. Additionally, guests consistently enjoy restful nights due to the comfortable beds, further complemented by the delightful amenities like the rooftop pool, making Four Points by Sheraton Cancun Centro a commendable choice for travelers.
Breakfast is a highlight, noted for its quality and variety. Guests describe it as tasty and comprehensive, with an extensive buffet catering to diverse tastes, making it a strong start to the day. The inclusion of breakfast in the room price is appreciated, though some suggest improvement in variety over time.
The spacious, clean rooms with modern amenities are a standout feature, with comfortable beds and substantial bathrooms praised for their size and comfort. Despite some mentions of musty smells and outdated hallways, the pleasant atmosphere, pet-friendly policy, and ample natural light contribute positively to guest stays.
The hotel maintains a generally favorable reputation for cleanliness, though some reviews note occasional lapses. The rooftop pool is a delightful highlight, offering a serene spot for relaxation with captivating views. While there are occasional comments on its cleanliness, the allure of the tranquil setting remains strong.
The professionalism and cheerful demeanor of the staff are consistently lauded, making guests feel welcome and enhancing their stay. Additionally, guests consistently enjoy restful nights due to the comfortable beds, further complemented by the delightful amenities like the rooftop pool, making Four Points by Sheraton Cancun Centro a commendable choice for travelers.
Categories
Business
4 Star
Pool
Outdoor Pool
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Summary of reviews
Palapas del Sol is a stunning hotel located on one of the most beautiful and cleanest beaches in Holbox. The beachfront location is unparalleled, providing magnificent views from the rooms and easy access to the crystal-clear waters. The hotel is situated just fifteen minutes away from the town, allowing guests to enjoy a peaceful setting while still being conveniently close to restaurants and other amenities. The breakfast and dinner at Palapas del Sol are top attractions for guests with many praising the good selection and delicious food. The staff is consistently praised for their friendliness and helpfulness with many going above and beyond to make their stay enjoyable. The hotel offers a range of comfortable and spacious bungalow-style rooms with beautiful views of the sea. The hotel's cleanliness is exceptional with everything being very clean and immaculately cleaned on a daily basis. The hotel boasts a sparkling outdoor pool and a private beach just 20 meters away from the hotel with comfortable lounge chairs, hammocks and shaded areas. Palapas del Sol is a great choice for families traveling with young children and for couples looking for a romantic getaway. Overall, Palapas del Sol is a dreamy hotel with stunning facilities on a sublime beach, making for an incredible stay.
Categories
Business
4 Star
Beachfront
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Summary of reviews
Adhara Hacienda Cancun enjoys a strategic location in downtown Cancun, providing convenient access to the ADO bus station, department stores, local eateries and key attractions like Plaza Palapas and Market 23. Although it is not situated near the beach, the hotel offers a complimentary shuttle to public beaches, ensuring guests can easily experience both downtown and coastal areas. The surrounding neighborhood is quiet and safe, making it ideal for restful stays while still being a practical base for sightseeing and exploring the city.
The hotel’s breakfast buffet is frequently praised for its variety, quality and abundance. Guests appreciate the generous selection of Mexican and international dishes, fresh fruits, cereals and made-to-order hot items. The excellent service provided by the breakfast staff enhances the dining experience, making breakfast a notable highlight of guests' stays.
Adhara Hacienda Cancun also offers dinner options that have received praise for their tasty and diverse offerings with notable dishes such as grilled salmon and ceviche. However, the dinner menu could benefit from more variety and some diners have found certain items to be expensive.
Guests typically find the rooms spacious and clean with large comfortable beds and well-maintained facilities. The beautiful architecture and quiet location further enhance the overall experience. Some rooms, however, show signs of aging and minor issues such as noise and lack of modern amenities have been mentioned. Despite these, the overall consensus remains positive, underscoring the balance of affordability and quality.
Cleanliness is a standout feature of Adhara Hacienda Cancun. Both rooms and common areas are spotless and well-maintained with diligent housekeeping staff contributing significantly to guests' comfort. The pool area and dining spaces are similarly clean, adding to the enjoyable environment.
The staff at Adhara Hacienda Cancun are frequently commended for their friendliness, attentiveness and helpful nature. While there are a few reports of inconsistent service, particularly at the reception, the majority of guests find the team welcoming and professional.
WiFi at the hotel generally receives positive reviews for being strong, stable and fast. A few guests have noted fluctuations in connectivity, but the overall experience is favorable, adding to the convenience for travelers.
The hotel's gym is well-regarded, described as well-equipped and clean. Although small, it meets the needs of most guests, offering a variety of cardio machines and fitness equipment with 24/7 access and air conditioning being additional perks.
The pool at Adhara Hacienda Cancun is often highlighted as a key feature. It’s described as large, clean and family-friendly with a beautiful surrounding area and convenient amenities like sun loungers and a poolside bar. Despite occasional issues like pool noise or mosquitoes, the pool area generally exceeds guest expectations.
Parking facilities at the hotel are highly praised for their abundance, convenience and security with free, secure and ample parking being major plus points.
Adhara Hacienda Cancun stands out as a family-friendly hotel with a range of amenities tailored for family comfort and enjoyment. The large rooms accommodate families well, making it an ideal destination for both short and extended stays.
The hotel’s breakfast buffet is frequently praised for its variety, quality and abundance. Guests appreciate the generous selection of Mexican and international dishes, fresh fruits, cereals and made-to-order hot items. The excellent service provided by the breakfast staff enhances the dining experience, making breakfast a notable highlight of guests' stays.
Adhara Hacienda Cancun also offers dinner options that have received praise for their tasty and diverse offerings with notable dishes such as grilled salmon and ceviche. However, the dinner menu could benefit from more variety and some diners have found certain items to be expensive.
Guests typically find the rooms spacious and clean with large comfortable beds and well-maintained facilities. The beautiful architecture and quiet location further enhance the overall experience. Some rooms, however, show signs of aging and minor issues such as noise and lack of modern amenities have been mentioned. Despite these, the overall consensus remains positive, underscoring the balance of affordability and quality.
Cleanliness is a standout feature of Adhara Hacienda Cancun. Both rooms and common areas are spotless and well-maintained with diligent housekeeping staff contributing significantly to guests' comfort. The pool area and dining spaces are similarly clean, adding to the enjoyable environment.
The staff at Adhara Hacienda Cancun are frequently commended for their friendliness, attentiveness and helpful nature. While there are a few reports of inconsistent service, particularly at the reception, the majority of guests find the team welcoming and professional.
WiFi at the hotel generally receives positive reviews for being strong, stable and fast. A few guests have noted fluctuations in connectivity, but the overall experience is favorable, adding to the convenience for travelers.
The hotel's gym is well-regarded, described as well-equipped and clean. Although small, it meets the needs of most guests, offering a variety of cardio machines and fitness equipment with 24/7 access and air conditioning being additional perks.
The pool at Adhara Hacienda Cancun is often highlighted as a key feature. It’s described as large, clean and family-friendly with a beautiful surrounding area and convenient amenities like sun loungers and a poolside bar. Despite occasional issues like pool noise or mosquitoes, the pool area generally exceeds guest expectations.
Parking facilities at the hotel are highly praised for their abundance, convenience and security with free, secure and ample parking being major plus points.
Adhara Hacienda Cancun stands out as a family-friendly hotel with a range of amenities tailored for family comfort and enjoyment. The large rooms accommodate families well, making it an ideal destination for both short and extended stays.
Categories
4 Star
Business
Honeymoon
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Summary of reviews
Wyndham Garden Cancun Downtown enjoys a prime location in the heart of Cancun, making it ideal for both leisure and business travelers. The hotel's strategic spot provides easy access to popular attractions like local restaurants, shopping centers such as Plaza Las Americas and local markets. Proximity to the ADO bus station and the airport adds to its convenience, especially for those with further travel plans. Although some guests mention traffic issues and a distance from the beach, the centralized location remains a key asset.
Breakfast at the hotel receives mixed reviews with many guests appreciating the variety of options including fresh fruit, pastries, Mexican dishes and hearty meals. The attentiveness of the breakfast staff and the convenience of early service are also highlighted. However, critiques focus on limited variety and occasional issues with food quality and service efficiency.
Dinner at Wyndham Garden Cancun Downtown garners a mixed reception. Guests value the convenience of the on-site restaurant, particularly noting the pizzas as exceptional. Nonetheless, criticisms include limited menu variety, small portions and food quality not meeting expectations with some guests perceiving the grilled chicken and vegetables as especially disappointing.
Rooms at the hotel are generally praised for their spaciousness, comfort and cleanliness. Many guests appreciate the amenities like comfortable beds, large TVs, refrigerators and microwaves. However, some find the rooms dated and report occasional maintenance issues such as malfunctioning air conditioning and poor sound insulation from neighboring rooms. Despite these drawbacks, the rooms' size and cleanliness make them a reliable choice for many travelers.
Cleanliness across the hotel, from rooms to common areas, is frequently commended. The daily housekeeping helps maintain a fresh and tidy environment. While some minor maintenance issues are noted, the overall consensus leans toward a positive experience regarding hygiene and cleanliness.
The staff at Wyndham Garden Cancun Downtown are often described as friendly, professional and helpful with particular praise for individuals at the reception and other service areas. Though there are isolated complaints about service inconsistency and occasional rudeness, the general sentiment is that the staff significantly enhance guests' experiences.
The complimentary Wi-Fi at the hotel is mostly reliable with many guests reporting strong and consistent connectivity. Despite occasional complaints about slow speeds or weak signals in some areas, the overall experience is satisfactory for the majority.
The gym is seen as small but functional, offering 24-hour access which is appreciated by guests. Some suggest improvements in equipment variety and space. The pool also brings mixed reviews; while it is clean and family-friendly, some guests note its small size and occasional maintenance needs.
Parking at the hotel is mostly praised for being secure and convenient. There are ample parking spaces and guests appreciate the free, guarded and easy-to-access parking facilities, though minor inconveniences like exposure to rain and limited parking options are mentioned.
For families, Wyndham Garden Cancun Downtown is highly recommended, offering spacious rooms, family-friendly amenities and a central location that simplifies outings. Despite a few remarks on noise and a lack of organized events for children, the hotel is noted for its accommodating atmosphere and suitability for family vacations.
In summary, Wyndham Garden Cancun Downtown offers a favorable stay with its prime location, clean and comfortable rooms, friendly staff and family-friendly amenities, despite some mixed experiences with dining, room maintenance and facilities.
Breakfast at the hotel receives mixed reviews with many guests appreciating the variety of options including fresh fruit, pastries, Mexican dishes and hearty meals. The attentiveness of the breakfast staff and the convenience of early service are also highlighted. However, critiques focus on limited variety and occasional issues with food quality and service efficiency.
Dinner at Wyndham Garden Cancun Downtown garners a mixed reception. Guests value the convenience of the on-site restaurant, particularly noting the pizzas as exceptional. Nonetheless, criticisms include limited menu variety, small portions and food quality not meeting expectations with some guests perceiving the grilled chicken and vegetables as especially disappointing.
Rooms at the hotel are generally praised for their spaciousness, comfort and cleanliness. Many guests appreciate the amenities like comfortable beds, large TVs, refrigerators and microwaves. However, some find the rooms dated and report occasional maintenance issues such as malfunctioning air conditioning and poor sound insulation from neighboring rooms. Despite these drawbacks, the rooms' size and cleanliness make them a reliable choice for many travelers.
Cleanliness across the hotel, from rooms to common areas, is frequently commended. The daily housekeeping helps maintain a fresh and tidy environment. While some minor maintenance issues are noted, the overall consensus leans toward a positive experience regarding hygiene and cleanliness.
The staff at Wyndham Garden Cancun Downtown are often described as friendly, professional and helpful with particular praise for individuals at the reception and other service areas. Though there are isolated complaints about service inconsistency and occasional rudeness, the general sentiment is that the staff significantly enhance guests' experiences.
The complimentary Wi-Fi at the hotel is mostly reliable with many guests reporting strong and consistent connectivity. Despite occasional complaints about slow speeds or weak signals in some areas, the overall experience is satisfactory for the majority.
The gym is seen as small but functional, offering 24-hour access which is appreciated by guests. Some suggest improvements in equipment variety and space. The pool also brings mixed reviews; while it is clean and family-friendly, some guests note its small size and occasional maintenance needs.
Parking at the hotel is mostly praised for being secure and convenient. There are ample parking spaces and guests appreciate the free, guarded and easy-to-access parking facilities, though minor inconveniences like exposure to rain and limited parking options are mentioned.
For families, Wyndham Garden Cancun Downtown is highly recommended, offering spacious rooms, family-friendly amenities and a central location that simplifies outings. Despite a few remarks on noise and a lack of organized events for children, the hotel is noted for its accommodating atmosphere and suitability for family vacations.
In summary, Wyndham Garden Cancun Downtown offers a favorable stay with its prime location, clean and comfortable rooms, friendly staff and family-friendly amenities, despite some mixed experiences with dining, room maintenance and facilities.
Categories
4 Star
Business
Honeymoon
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Summary of reviews
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Categories
Business
4 Star
Family
$
Info
Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Business
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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Summary of reviews
The Courtyard by Marriott Cancun Airport receives numerous positive reviews, particularly for its prime location, cleanliness and service. Strategically situated near Cancun International Airport, the hotel offers exceptional convenience, especially for travelers with early flights or brief stopovers. The free shuttle service is frequently praised for its efficiency, facilitating easy and quick airport transfers. Moreover, the hotel provides straightforward access to car rental services and major highways, making onward travel hassle-free.
Guests regularly commend the spacious, clean and comfortable rooms that feature modern décor, effective air conditioning and well-maintained facilities. The beds stand out for their comfort, contributing significantly to restful stays with ample soundproofing ensuring a quiet environment. The bathrooms, updated and clean, add to the overall positive experience.
The breakfast buffet at the hotel garners acclaim for its extensive and varied offerings, including hot dishes, fresh fruits and custom omelettes, providing excellent value and quality. Likewise, the dinner experience, despite some criticisms regarding high prices and inconsistent food quality, receives appreciation for its varied menu and friendly service.
Common facilities such as the pool and gym contribute to the hotel's appeal. The pool area, noted for its beauty and cleanliness, offers a relaxing atmosphere, enhanced by surrounding gardens and jacuzzis. Meanwhile, the gym, despite being small, is well-equipped and appreciated for its 24-hour availability.
Cleanliness is a hallmark of the hotel with guests frequently describing the rooms and public spaces as immaculate and well-kept. The friendly, attentive staff significantly enhance the guest experience, providing excellent service and creating a welcoming atmosphere.
The availability of free and secure parking adds convenience for guests traveling by car. The hotel's family-friendly environment is also highlighted with spacious rooms and a quiet atmosphere suitable for families.
Although the free Wi-Fi receives mixed reviews with some guests experiencing poor and unreliable connections, the overall sentiment is that improvements in this area could enhance the guest experience.
In summary, the Courtyard by Marriott Cancun Airport is highly recommended for its strategic location, clean and comfortable accommodations and superb service, making it an ideal choice for travelers seeking convenience and comfort near Cancun's airport.
Guests regularly commend the spacious, clean and comfortable rooms that feature modern décor, effective air conditioning and well-maintained facilities. The beds stand out for their comfort, contributing significantly to restful stays with ample soundproofing ensuring a quiet environment. The bathrooms, updated and clean, add to the overall positive experience.
The breakfast buffet at the hotel garners acclaim for its extensive and varied offerings, including hot dishes, fresh fruits and custom omelettes, providing excellent value and quality. Likewise, the dinner experience, despite some criticisms regarding high prices and inconsistent food quality, receives appreciation for its varied menu and friendly service.
Common facilities such as the pool and gym contribute to the hotel's appeal. The pool area, noted for its beauty and cleanliness, offers a relaxing atmosphere, enhanced by surrounding gardens and jacuzzis. Meanwhile, the gym, despite being small, is well-equipped and appreciated for its 24-hour availability.
Cleanliness is a hallmark of the hotel with guests frequently describing the rooms and public spaces as immaculate and well-kept. The friendly, attentive staff significantly enhance the guest experience, providing excellent service and creating a welcoming atmosphere.
The availability of free and secure parking adds convenience for guests traveling by car. The hotel's family-friendly environment is also highlighted with spacious rooms and a quiet atmosphere suitable for families.
Although the free Wi-Fi receives mixed reviews with some guests experiencing poor and unreliable connections, the overall sentiment is that improvements in this area could enhance the guest experience.
In summary, the Courtyard by Marriott Cancun Airport is highly recommended for its strategic location, clean and comfortable accommodations and superb service, making it an ideal choice for travelers seeking convenience and comfort near Cancun's airport.
Categories
4 Star
Business
Honeymoon
$
Info
Summary of reviews
Petit Lafitte Beach Front Hotel & Bungalows is a charming, peaceful retreat ideally situated on the beachfront, offering a serene escape from the bustle of Playa del Carmen. Its picturesque location and private ambiance make it a favorite for families seeking relaxation. The well-maintained grounds and bungalows, many close to the beach, enhance the overall tranquil vibe, despite the occasional rocky and sargassum-affected areas.
The hotel's breakfast experience stands out for its quality and variety. Guests consistently praise the delicious and extensive buffet, which includes a wide range of fresh fruits, juices, baked goods and a variety of hot dishes. The option to order from a menu adds to the appeal. Dining by the sea in the morning offers a fantastic, scenic start to the day.
Dinner at Petit Lafitte also impresses with its three-course meals and frequently changing menu, featuring flavorful Mexican dishes. Themed dinners and occasional beach grills with bonfires add a unique touch to the dining experience. Although the variety of main courses could be more extensive, the meals remain well-prepared and tasty with local music and attentive staff enhancing the atmosphere.
The rooms and bungalows, known for their comfort and cleanliness, receive positive feedback for their spaciousness and cozy style. While some accommodations may appear outdated and in need of modern amenities, the overall ambiance and decor are appreciated by many. The hotel’s exceptional cleanliness extends to the entire property, creating a charming and relaxing environment.
The exceptional staff at Petit Lafitte consistently earns high praise for their friendliness, helpfulness and professionalism. Guests describe the team as warm, kind and committed to providing excellent service, enhancing the overall guest experience.
The pool, located just behind the beach, is well-maintained and offers a refreshing swim. The beach itself is private and clean, boasting beautiful ocean views and plenty of lounging space, though some areas are rocky and better suited for sunbathing than swimming.
Petit Lafitte's family-friendly atmosphere is ideal for those traveling with children, offering safe swimming areas and garden environments with animals to enhance the experience. The staff's attentiveness and the hotel's relaxed ambiance make it a perfect destination for family vacations.
Despite some areas needing improvement, such as bed comfort and Wi-Fi connectivity, Petit Lafitte Beach Front Hotel & Bungalows remains a delightful beachfront retreat. Its picturesque setting, quality dining, exceptional staff and tranquil atmosphere make it a highly recommended destination for a restorative holiday.
The hotel's breakfast experience stands out for its quality and variety. Guests consistently praise the delicious and extensive buffet, which includes a wide range of fresh fruits, juices, baked goods and a variety of hot dishes. The option to order from a menu adds to the appeal. Dining by the sea in the morning offers a fantastic, scenic start to the day.
Dinner at Petit Lafitte also impresses with its three-course meals and frequently changing menu, featuring flavorful Mexican dishes. Themed dinners and occasional beach grills with bonfires add a unique touch to the dining experience. Although the variety of main courses could be more extensive, the meals remain well-prepared and tasty with local music and attentive staff enhancing the atmosphere.
The rooms and bungalows, known for their comfort and cleanliness, receive positive feedback for their spaciousness and cozy style. While some accommodations may appear outdated and in need of modern amenities, the overall ambiance and decor are appreciated by many. The hotel’s exceptional cleanliness extends to the entire property, creating a charming and relaxing environment.
The exceptional staff at Petit Lafitte consistently earns high praise for their friendliness, helpfulness and professionalism. Guests describe the team as warm, kind and committed to providing excellent service, enhancing the overall guest experience.
The pool, located just behind the beach, is well-maintained and offers a refreshing swim. The beach itself is private and clean, boasting beautiful ocean views and plenty of lounging space, though some areas are rocky and better suited for sunbathing than swimming.
Petit Lafitte's family-friendly atmosphere is ideal for those traveling with children, offering safe swimming areas and garden environments with animals to enhance the experience. The staff's attentiveness and the hotel's relaxed ambiance make it a perfect destination for family vacations.
Despite some areas needing improvement, such as bed comfort and Wi-Fi connectivity, Petit Lafitte Beach Front Hotel & Bungalows remains a delightful beachfront retreat. Its picturesque setting, quality dining, exceptional staff and tranquil atmosphere make it a highly recommended destination for a restorative holiday.
Categories
4 Star
Business
Beachfront
$
Info
Summary of reviews
Real Inn Cancún stands out primarily for its exceptional location in Cancún's Hotel Zone, showcasing picturesque lagoon views and convenient access to both bustling downtown and serene beach areas. Its strategic position makes it easy for guests to reach Isla Mujeres, Playa del Carmen and various public beaches without hassle. The hotel’s proximity to bus stations further enhances its convenience for transit users. While the immediate dining options are limited, efficient public transportation mitigates this minor drawback.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
Categories
4 Star
Business
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
$
Info
Summary of reviews
Beachscape Kin Ha Villas & Suites is a highly recommended hotel for those looking for a perfect beach vacation. The hotel is situated on one of the most beautiful beaches in Cancun with direct access to the Caribbean Sea. Guests appreciate the proximity to the city center, but note that the hotel itself is in a quieter area. The hotel's unique size and design with villas, pool and private beach, make it stand out from the surroundings. The breakfast is highly recommended with plenty of options, including Mexican and English variations. The staff is friendly and accommodating with prompt room service. The hotel prides itself on its cleanliness with constant cleaning being carried out throughout the day. The pool and beach areas are a highlight of guests' stay at Beachscape Kin Ha Villas & Suites. The hotel is perfect for families with a pirate ship playground for children to play and have fun. Overall, guests have had a positive experience at Beachscape Kin Ha Villas & Suites with many remarking that it is a good hotel at a fair price.
Categories
4 Star
Business
Beachfront
$
Info
Categories
Business
4 Star
Beach
$
Info
Summary of reviews
Ambiance Suites in downtown Cancun is highly regarded for its prime location, making it an ideal choice for both leisure and business travelers. Its proximity to Playa Delfines, the ferry port, the airport and major transportation hubs like the ADO bus station offers convenient access to various attractions and essential services, including shopping malls like Plaza Las Américas, bus stations, restaurants and bars. Guests appreciate the hotel's accessibility and the nearby lively urban environment, complemented by its quiet and comfortable rooms that provide a restful retreat.
The hotel's rooms receive high praise for their spaciousness, cleanliness and comfort. Many guests highlight the large, comfortable beds and modern amenities, such as air conditioning, refrigerators and microwaves. The attentive cleaning staff maintains the rooms daily, ensuring a tidy and pleasant environment. Despite some mentions of outdated decor and occasional noise from outside, the overall feedback on the rooms is positive.
Cleanliness is a standout feature of Ambiance Suites with guests consistently commending the hotel's commitment to maintaining clean and well-maintained facilities. Both the common areas and individual rooms receive high marks for their tidy and organized appearance.
The staff at Ambiance Suites is frequently praised for their friendliness, attentiveness and helpfulness. The reception staff, in particular, is noted for making the check-in experience smooth and welcoming. Although there are occasional reports of inefficiency or rudeness, the overall sentiment towards the staff is overwhelmingly positive with many guests highlighting the team's supportive and courteous nature.
Breakfast at Ambiance Suites receives mixed reviews. While many guests enjoy the delicious and plentiful breakfast options, some feel that the quality and variety could be improved. The cost of breakfast is also a point of contention with some finding it expensive and not always included in the room rate. Service during breakfast can be slow, detracting from the experience for some.
The hotel's amenities, including a small gym and a pool, offer additional value to guests. The gym, although limited in equipment and space, provides basic fitness options. The pool area is described as clean and well-maintained with a beautiful and peaceful atmosphere. However, the pool's size and location may not fully meet some guests' expectations.
Ambiance Suites is particularly well-regarded by families, offering a tranquil environment and spacious, family-friendly rooms. The pool is a favorite among children and the diverse dining options ensure guests can easily find a meal without venturing far. The hotel's strategic location and affordable comfort make it an excellent choice for families looking to enjoy Cancun's vibrant city life.
For business travelers, Ambiance Suites offers a quiet environment conducive to work with amenities such as 24-hour reception and co-working spaces. The hotel's convenient location near the airport and a mall, coupled with its clean and comfortable rooms, makes it a practical choice for business trips.
While the Wi-Fi service receives mixed reviews with some guests experiencing reliable internet and others facing connectivity issues, the overall experience at Ambiance Suites is positive. The hotel offers excellent value for money with its spacious, comfortable and well-equipped rooms, friendly staff and convenient location, making it a favored choice for those visiting Cancun.
The hotel's rooms receive high praise for their spaciousness, cleanliness and comfort. Many guests highlight the large, comfortable beds and modern amenities, such as air conditioning, refrigerators and microwaves. The attentive cleaning staff maintains the rooms daily, ensuring a tidy and pleasant environment. Despite some mentions of outdated decor and occasional noise from outside, the overall feedback on the rooms is positive.
Cleanliness is a standout feature of Ambiance Suites with guests consistently commending the hotel's commitment to maintaining clean and well-maintained facilities. Both the common areas and individual rooms receive high marks for their tidy and organized appearance.
The staff at Ambiance Suites is frequently praised for their friendliness, attentiveness and helpfulness. The reception staff, in particular, is noted for making the check-in experience smooth and welcoming. Although there are occasional reports of inefficiency or rudeness, the overall sentiment towards the staff is overwhelmingly positive with many guests highlighting the team's supportive and courteous nature.
Breakfast at Ambiance Suites receives mixed reviews. While many guests enjoy the delicious and plentiful breakfast options, some feel that the quality and variety could be improved. The cost of breakfast is also a point of contention with some finding it expensive and not always included in the room rate. Service during breakfast can be slow, detracting from the experience for some.
The hotel's amenities, including a small gym and a pool, offer additional value to guests. The gym, although limited in equipment and space, provides basic fitness options. The pool area is described as clean and well-maintained with a beautiful and peaceful atmosphere. However, the pool's size and location may not fully meet some guests' expectations.
Ambiance Suites is particularly well-regarded by families, offering a tranquil environment and spacious, family-friendly rooms. The pool is a favorite among children and the diverse dining options ensure guests can easily find a meal without venturing far. The hotel's strategic location and affordable comfort make it an excellent choice for families looking to enjoy Cancun's vibrant city life.
For business travelers, Ambiance Suites offers a quiet environment conducive to work with amenities such as 24-hour reception and co-working spaces. The hotel's convenient location near the airport and a mall, coupled with its clean and comfortable rooms, makes it a practical choice for business trips.
While the Wi-Fi service receives mixed reviews with some guests experiencing reliable internet and others facing connectivity issues, the overall experience at Ambiance Suites is positive. The hotel offers excellent value for money with its spacious, comfortable and well-equipped rooms, friendly staff and convenient location, making it a favored choice for those visiting Cancun.
Categories
4 Star
Business
Family
$
Info
Summary of reviews
Flamingo Cancun All Inclusive is celebrated for its prime beachfront location, offering picturesque ocean views and easy access to key attractions, shopping centers and nightlife hotspots, ensuring a perfect blend of convenience and tranquility. The beachfront pools, multiple restaurant options and nearby bus stop enhance guests' experiences, allowing them to relax within the hotel grounds without needing to venture far.
The breakfast experience receives varied feedback with many guests applauding the diverse and delicious buffet, particularly the omelette station and attentive waitstaff. However, some noted issues with long queues, repetitive menus and basic options, indicating room for improvement in variety and efficiency.
For dinner, the hotel receives mixed reviews. Guests appreciate the variety and quality, especially at the Albatros restaurant and themed parties. Nevertheless, recurring criticisms include a lack of variety, repeated dishes and difficulties securing reservations, leading to long wait times and limited options.
Room experiences also vary. While many guests enjoy spacious, clean and comfortable rooms with beautiful ocean views and private pools, others report issues such as outdated fixtures, non-functional air conditioning and inconsistent maintenance. The need for renovations and better upkeep is a common sentiment.
Cleanliness across the hotel is generally praised, particularly in common areas, pools and the beach. However, some guests report inconsistency in room cleaning and occasional sightings of pests, suggesting variability in housekeeping standards.
The hotel staff receives generally positive feedback for their friendliness and helpfulness. Key members like Julio the butler and Francisco have been noted for exceptional service. Nonetheless, some guests encountered staff who were less approachable or professional, pointing to inconsistency in service quality.
WiFi connectivity is a significant concern with many guests reporting unreliable, slow and sporadic access, particularly in rooms and beach areas. This issue stands out as a major area needing improvement.
The various pools are a highlight, offering clean, well-maintained spaces that cater to both children and adults. The swim-up bars and easy beach access add to the appeal, although there are occasional remarks about cold water and limited lounge chairs.
The beach receives high praise for its stunning views, cleanliness and ample amenities. Guests love the spacious, well-maintained beach area with plenty of sunbeds and convenient access. The beach club and personal service are also well-received, making the beach a standout feature of the hotel.
Parking is adequate but not without challenges. The hotel offers free on-site and underground parking, but guests often find the parking lot small and spaces limited. Improvements such as valet services and clearer instructions could enhance the experience.
Overall, Flamingo Cancun All Inclusive offers a compelling vacation spot, particularly for those drawn to beach-centric experiences. While there are areas needing improvement, particularly in dining variety, room maintenance and WiFi connectivity, the hotel's location, cleanliness and excellent pools and beach prove to be strong positives, especially for families and beach lovers.
The breakfast experience receives varied feedback with many guests applauding the diverse and delicious buffet, particularly the omelette station and attentive waitstaff. However, some noted issues with long queues, repetitive menus and basic options, indicating room for improvement in variety and efficiency.
For dinner, the hotel receives mixed reviews. Guests appreciate the variety and quality, especially at the Albatros restaurant and themed parties. Nevertheless, recurring criticisms include a lack of variety, repeated dishes and difficulties securing reservations, leading to long wait times and limited options.
Room experiences also vary. While many guests enjoy spacious, clean and comfortable rooms with beautiful ocean views and private pools, others report issues such as outdated fixtures, non-functional air conditioning and inconsistent maintenance. The need for renovations and better upkeep is a common sentiment.
Cleanliness across the hotel is generally praised, particularly in common areas, pools and the beach. However, some guests report inconsistency in room cleaning and occasional sightings of pests, suggesting variability in housekeeping standards.
The hotel staff receives generally positive feedback for their friendliness and helpfulness. Key members like Julio the butler and Francisco have been noted for exceptional service. Nonetheless, some guests encountered staff who were less approachable or professional, pointing to inconsistency in service quality.
WiFi connectivity is a significant concern with many guests reporting unreliable, slow and sporadic access, particularly in rooms and beach areas. This issue stands out as a major area needing improvement.
The various pools are a highlight, offering clean, well-maintained spaces that cater to both children and adults. The swim-up bars and easy beach access add to the appeal, although there are occasional remarks about cold water and limited lounge chairs.
The beach receives high praise for its stunning views, cleanliness and ample amenities. Guests love the spacious, well-maintained beach area with plenty of sunbeds and convenient access. The beach club and personal service are also well-received, making the beach a standout feature of the hotel.
Parking is adequate but not without challenges. The hotel offers free on-site and underground parking, but guests often find the parking lot small and spaces limited. Improvements such as valet services and clearer instructions could enhance the experience.
Overall, Flamingo Cancun All Inclusive offers a compelling vacation spot, particularly for those drawn to beach-centric experiences. While there are areas needing improvement, particularly in dining variety, room maintenance and WiFi connectivity, the hotel's location, cleanliness and excellent pools and beach prove to be strong positives, especially for families and beach lovers.
Categories
4 Star
Business
Golf
$
Info
Summary of reviews
Hotel Casa Mexicana Cozumel is a highly praised hotel located centrally in Cozumel, just a short walk from the ferry terminal. Guests appreciate its convenient access to shops, restaurants and beachfront views, making it an ideal choice for those wanting a vibrant city experience combined with relaxing water vistas. For divers, the ease of walking to diving shops or taking short taxi rides adds to its allure.
The hotel offers clean, functional and spacious rooms equipped with comfortable beds, some featuring terrace-balcony views of the sea or boardwalk. Despite minor mentions of outdated features and occasional oversights like used cups not being removed, the overall room conditions and amenities contribute to a pleasant stay.
A standout feature is the breakfast buffet, which is abundant and varied, including made-to-order omelets, waffles, fresh fruit and traditional Mexican dishes. The breakfast staff are frequently commended for their friendliness and excellent service, enhancing the dining experience.
Guests also highlight the hotel's commitment to cleanliness and maintenance, often describing it as spotless and meticulously maintained. Daily fresh towels and impeccable hygiene standards contribute to the overall comfort.
Staff service is a major plus with guests frequently praising the welcoming and helpful nature of the team, from the reception to the breakfast staff. Special mentions often go to individual staff members who leave a lasting positive impression.
While the wifi connectivity receives mixed reviews with some guests experiencing intermittent service, the common areas tend to offer more reliable connections. The small pool, while modest in size, is appreciated for its heated waters and stunning sea views, providing a cozy atmosphere for relaxation.
Overall, Hotel Casa Mexicana Cozumel lives up to its four-star rating with its prime location, superior service and well-maintained facilities, making it a highly recommended option for travelers looking to enjoy the vibrant life of Cozumel while basking in comfortable and scenic accommodations.
The hotel offers clean, functional and spacious rooms equipped with comfortable beds, some featuring terrace-balcony views of the sea or boardwalk. Despite minor mentions of outdated features and occasional oversights like used cups not being removed, the overall room conditions and amenities contribute to a pleasant stay.
A standout feature is the breakfast buffet, which is abundant and varied, including made-to-order omelets, waffles, fresh fruit and traditional Mexican dishes. The breakfast staff are frequently commended for their friendliness and excellent service, enhancing the dining experience.
Guests also highlight the hotel's commitment to cleanliness and maintenance, often describing it as spotless and meticulously maintained. Daily fresh towels and impeccable hygiene standards contribute to the overall comfort.
Staff service is a major plus with guests frequently praising the welcoming and helpful nature of the team, from the reception to the breakfast staff. Special mentions often go to individual staff members who leave a lasting positive impression.
While the wifi connectivity receives mixed reviews with some guests experiencing intermittent service, the common areas tend to offer more reliable connections. The small pool, while modest in size, is appreciated for its heated waters and stunning sea views, providing a cozy atmosphere for relaxation.
Overall, Hotel Casa Mexicana Cozumel lives up to its four-star rating with its prime location, superior service and well-maintained facilities, making it a highly recommended option for travelers looking to enjoy the vibrant life of Cozumel while basking in comfortable and scenic accommodations.
Categories
4 Star
Business
Sustainability Journey
$
Info
Summary of reviews
Occidental Tucancún - All Inclusive is highly regarded for its excellent location in Cancun's vibrant hotel zone. Guests appreciate its close proximity to key amenities, such as shopping centers and public transportation, making it convenient for both relaxation and adventure. The hotel is situated on a well-maintained beach with stunning ocean views, enhancing the overall guest experience with picturesque settings and quick beach access.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
Categories
4 Star
Business
Golf
$
Info
Summary of reviews
Occidental Costa Cancún - All Inclusive, located directly on the beachfront, is celebrated for its fantastic location, offering breath-taking sea views and easy access to local attractions, shops and restaurants. It is conveniently situated near the ferry terminal to Isla Mujeres, making island excursions accessible for guests. The clean beach area, although small and sometimes affected by boat traffic, adds to its scenic charm.
Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.
Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.
Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.
The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.
The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.
Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.
Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.
Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.
The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.
The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.
Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
Categories
4 Star
Business
Luxury
$
Info
Summary of reviews
The Hyatt Centric Playa del Carmen - Downtown House & Beach House garners strong positive reviews for its prime location, nestled in the heart of the bustling Fifth Avenue, allowing guests to immerse themselves in local life while enjoying easy access to top attractions, restaurants, bars, and the beach. The hotel's tranquility amidst vibrancy is complemented by spacious, stylish, and impeccably clean rooms that provide comfort and modern amenities, ensuring a delightful stay.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
Categories
Business
4 Star
Dog Friendly
$
Info
Summary of reviews
Hotel Marina El Cid Spa & Beach Resort - All Inclusive is a beautiful and well-maintained resort located on a beachfront close to the Marina. While some guests found the location inconvenient for exploring the nearby town of Puerto Morelos, the resort compensates for it with its impressive facilities and activities. The breakfast was a delightful experience with good choices and variety of fruits, waffles, oatmeal, meats, eggs, tacos and omelets. The buffets offer a wide variety of options, including Italian, French, Japanese and seafood. The staff is friendly and helpful and the standout meals make for an enjoyable dining experience. The rooms are spacious, clean and comfortable and the staff is amazing. The pools were beautiful and unique and the pool staff received high praise for their brilliant service. The hotel's private beach provides a secluded and peaceful retreat for guests wanting to relax by the water. The resort is an excellent choice for families looking for a relaxing and fun vacation. The all-inclusive experience and services received overwhelmingly positive reviews with guests praising the genuine cocktails and excellent value for the relaxation received. Overall, guests seemed to enjoy their time at this all-inclusive resort.
Categories
Business
4 Star
Beachfront
Categories
2
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