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Summary of reviewsSahab Resort and Spa in Jabal Al Akhdar is celebrated for its breathtaking location that offers stunning mountain views and a serene, tranquil ambiance. The resort's positioning on the edge of a canyon provides guests with spectacular sceneries and particularly memorable sunset views, making it an ideal spot for both relaxation and outdoor activities like hiking. The reception area and the overall surroundings are picturesque, adding to a warm and welcoming atmosphere. Guests frequently commend the helpfulness and friendliness of the staff, who contribute significantly to a pleasant stay.
While the breakfast has garnered mixed reviews with some guests finding it very good and others feeling it lacks diversity, the overall consensus indicates there is room for improvement. Dinner experiences also vary with some praising the delicious, well-cooked dishes, especially the Indian cuisine, while others note limited menu options and long wait times.
The rooms at Sahab Resort and Spa are generally appreciated for their spaciousness, tasteful decor and breathtaking views from balconies and windows. However, inconsistency in cleanliness has been noted with some guests encountering dust and unclean bathrooms. The overall ambiance remains comfortable, though attention to cleanliness and maintenance is required.
Cleanliness and overall maintenance are areas where the resort could improve, as several guests reported issues with dirty bathrooms, dusty rooms and poorly maintained outdoor facilities, including the pool which also received critiques for its cold temperature and lack of cleanliness.
The staff is frequently praised for their exceptional service, attentiveness and willingness to accommodate guests' needs, contributing to a warm and welcoming atmosphere.
The spa facilities receive mixed reviews with some guests highlighting their top-notch quality while others note frequent closures and maintenance issues. The family-friendly environment is noted for its appeal to families with older children, although some playground facilities were found to be broken and somewhat dangerous.
The beds are generally described as comfortable, though a few guests mentioned discomfort and the need for better-quality mattresses and pillows. Despite its four-star rating, some guests believe the facilities and services do not fully meet this standard, hinting at the need for better alignment with the expectations.
In summary, Sahab Resort and Spa stands out for its extraordinary location, friendly staff and comfortable rooms with stunning views but needs improvement in cleanliness, maintenance and dining options to fully meet the expectations of its four-star rating.
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