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Summary of reviewsRadium Park Lodge is praised for its strategic and tranquil location, providing easy access to downtown amenities, restaurants, parks and the highway. It is particularly suited for skiing enthusiasts and those visiting nearby hot springs. Visitors appreciate the walkable access to attractions, the pleasant views, outdoor BBQ facilities and the friendliness and helpfulness of the staff.
The breakfast offerings at the lodge receive mixed feedback. Many guests commend the variety and quality, noting options like bacon, sausage and yogurts that facilitate a convenient start to the day. However, some guests find the breakfast sparse or inconveniently timed.
Rooms at Radium Park Lodge are generally appreciated for their cleanliness, spaciousness and comfortable beds. The large, well-appointed bathrooms, featuring big soaker tubs, are a highlight. Nevertheless, some guests point out outdated decor, worn-out furnishings and minor maintenance issues which might detract from the overall experience for those seeking a modern and luxurious stay.
Cleanliness is another area with varied reviews. While numerous guests acknowledge the clean rooms and tidy environments, others note issues such as dusty tables, dirty washroom floors and unpleasant odors. The staff's friendliness and helpfulness receive positive feedback, though there are concerns regarding communication skills and professionalism, impacting the overall service experience.
The beds present a mixed experience. While some guests find them comfortable, many report discomfort due to old and hard mattresses, leading to restless nights and sore backs. Similarly, the jacuzzi and hot tubs have mixed reviews; some guests appreciate the in-room feature, while others encounter cleanliness issues and non-operational facilities.
Overall, Radium Park Lodge offers a strategically located, friendly and clean environment with potential areas for improvement in room decor, bed comfort and operational facilities. Show more
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Categories
Motel with Rooms With Jacuzzi / Hot-tub
Cheap Motel
Accessible Motel
3-Star Motel
Room Types
Guest Reviews
6.2
Rated
Location
Radium Park Lodge is praised for its exceptional location, making it an ideal choice for travelers. Nestled near the center of town, the lodge provides easy access to a variety of amenities, including grocery stores, restaurants and parks. Guests appreciate its proximity to downtown attractions and the convenience of being close to the highway, yet remark on its tranquil and quiet environment.
The lodge's location is also noted for its suitability for skiing enthusiasts heading to Panorama and its closeness to the hot springs makes it a prime spot for those looking to unwind. The central positioning allows for walking distance access to most attractions, adding to its appeal.
Visitors highlight the convenience of having everything within reach, from market areas to eating places, contributing to its very good value for money. The pleasant view and outdoor BBQ facilities further enhance the experience with many acknowledging the friendly and helpful staff. Overall, Radium Park Lodge offers a strategically placed and peaceful stay, perfect for both leisure and practical needs.
Breakfast
Radium Park Lodge has garnered mixed reviews regarding its breakfast offerings. On the positive side, many guests were pleased with the breakfast, describing it as good, very good and even excellent. They appreciated the variety and quality, highlighting options like bacon, sausage, yogurts, fruits and a good selection of items making it convenient for a quick and easy start to the day.
However, there were several instances where guests expressed disappointment. Some guests noted that breakfast was either not provided or was sparse with limited options such as granola bars and a few fruits. A few others mentioned the timing was inconvenient with breakfast starting late and the office opening for coffee only at 9:30 am, making it difficult for those needing an early start.
In summary, while many found the breakfast well-prepared and exceeding expectations, others felt improvements were needed in availability and variety.
Rooms
Nestled near the center, Radium Park Lodge offers a range of experiences for its guests. The rooms are consistently praised for their cleanliness with many highlighting the spaciousness and large, well-appointed bathrooms, featuring big soaker tubs separate from the showers. Comfort seems to be a hallmark with several guests noting comfy beds and clean linens.
Despite the commendation for cleanliness and room size, some guests feel the property shows its age with outdated decor and worn-out furnishings. There are reports of minor maintenance issues, such as broken window locks and sketchy door seals, which have occasionally left guests uneasy about security.
The property itself is described as an older building among newer developments and some feel it may not be worth extensive renovations. For those looking for a more updated and luxurious experience, the mismatch of old furniture and occasional maintenance lapses might be a drawback.
However, positive remarks about the cleanliness, helpful staff and comfortable beds suggest that it could still be a suitable option for guests who prioritize these aspects. The location also adds charm with wildlife sightings right in the hotel parking lot adding to the unique, rustic experience of staying at Radium Park Lodge.
Beds
Radium Park Lodge presents a mixed bag when it comes to the quality of its beds. Although there are mentions of comfortable beds and great pillows, these positive aspects are marred by frequent reports of discomfort. Numerous guests have described the beds as old, rock hard and in desperate need of replacement. Some mentioned specifics like slanted beds and dirty mattresses. Complaints about waking up sore or experiencing discomfort throughout the night were common, indicating a definite need for bed upgrades. Lumpy pillows also contributed to guests' discomfort, causing restless nights and sore backs and necks in the morning. Overall, while a few enjoyed their sleep experience, many felt that the beds fell short of providing a comfortable night's rest.
Cleanliness
Radium Park Lodge presents a mixed picture when it comes to cleanliness, reflecting both positive and negative aspects. Numerous reviews highlight that the hotel is clean and well-cared for with many guests noting clean rooms, tidy environments and comfortable beds. These aspects contribute to a decent and comfortable stay for travelers. Positive remarks also point out the cleanliness of the property and the basic but tidy arrangements.
However, there are also notable concerns. Some reviews mention that certain rooms and areas are in need of more thorough cleaning and modernizing. Specific issues such as dusty tables, dirty washroom floors and moldy shower corners were pointed out. Additionally, several guests reported unpleasant smells of cigarette smoke and instances of garbage and dog waste being left uncleaned on the property grounds. Other criticisms include long waits for check-in and inconsistencies with housekeeping services.
Overall, while Radium Park Lodge receives praise for its effort in maintaining clean and comfortable rooms, there are notable areas in need of improvement to ensure a consistently high standard of cleanliness and guest satisfaction.
Staff
The staff at Radium Park Lodge receive mixed reviews with many guests praising their friendliness and helpfulness. Numerous reviews highlighted the staff as friendly, accommodating and even going above and beyond to assist guests, such as accommodating late arrivals due to highway delays and being super nice at the office.
However, there were also significant concerns about communication and professionalism. Some guests felt that staff lacked communication skills with instances of rudeness and untrained desk personnel. Moreover, housekeeping training and supervision were pointed out as major issues. While many guests had positive interactions with the staff, inconsistencies in service quality and attitude appeared to affect the overall experience.
Rooms with Jacuzzi / Hot-Tub
The reviews of Radium Park Lodge reveal a mix of experiences regarding the jacuzzi and hot tub in the rooms. Many guests appreciated having a jacuzzi in the room with comments about it being a notable feature. Some specifically mentioned the size of the jacuzzi and found it to be excellent or at least okay. However, there were several issues reported, such as the jacuzzi not being cleaned properly and black chunks appearing in the water. Additionally, guests noted that the hot tubs were not operational during their stay with some under construction. Despite these drawbacks, other room features like a large TV and comfortable bed were also positively highlighted.
No, Radium Park Lodge doesn't have any pool.
No, a spa isn't available at Radium Park Lodge.
No, Radium Park Lodge doesn't allow dogs.
No, parking facilities aren't available at Radium Park Lodge.