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Summary of reviewsThe Doubletree By Hilton Raleigh Crabtree Valley garners positive feedback for its strategic location and quality offerings, making it an excellent choice for travelers seeking convenience and comfort. Nestled just off the highway, the hotel provides an ideal base for easy access to local attractions, dining, and shopping, particularly with Crabtree Valley Mall right across the street. Guests appreciate the balance of being near downtown Raleigh while enjoying a tranquil environment.
Breakfast at the hotel is well-received, with several guests praising the delicious and fresh made-to-order options, as well as the nicely arranged breakfast buffet. Although some found breakfast options pricey or limited, the availability of nearby alternatives adds to the convenience. Dinner experiences at the hotel stand out for their quality, with a notable variety on the menu and friendly service, further enriched by evening entertainment like karaoke, making for an enjoyable dining atmosphere.
The hotel rooms are consistently highlighted for their modernity, spaciousness, and cleanliness. Guests commend the comfortable beds and well-maintained facilities, ensuring a relaxing and restful stay. Despite minor maintenance issues or the absence of microwaves in rooms, the cleanliness and comfort offered by the accommodations remain a significant strength.
Cleanliness is a prominent feature, with many guests noting the hotel's spotless environments and modern interiors. The cleaning staff's dedication to maintaining high standards contributes to the appeal, along with the friendly and professional demeanor of all hotel staff. Guest service is exemplary, with staff consistently going above and beyond to ensure a welcoming and pleasant experience, from check-in through to departure.
The comfort of the beds is often emphasized, with many guests praising their quality and the restful sleep they afford. The overall environment, enhanced by clean facilities and thoughtful touches like warm cookies at check-in, makes for a memorable stay. The Doubletree By Hilton Raleigh Crabtree Valley presents a harmonious blend of location, service, and comfort, creating an inviting atmosphere for both leisure and business travelers. Show more
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Business Hotel
The Doubletree By Hilton Raleigh Crabtree Valley provides comfortable rooms, meeting facilities, and a convenient location near Crabtree Valley Mall. It offers amenities suitable for business and leisure travelers.
4-Star Hotel
This hotel offers on-site dining and free high-speed internet access. Guest rooms come equipped with a coffee maker, a work desk, and cable TV with in-room movies and video games. The staff is friendly and the rooms are clean.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Room Types
King RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Room - Mobility Accessible with Bath TubThis double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 1 bed.
Queen Room with Two Queen BedsThis quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room with Shower - Mobility/Hearing AccessibleThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Situated just off the highway, Doubletree By Hilton Raleigh Crabtree Valley boasts an exceptionally convenient location for travelers interested in shopping and dining. The property is perfectly positioned right across from the bustling Crabtree Valley Mall, offering a plethora of restaurants and shops within easy reach. Guests appreciate the hotel's proximity to downtown Raleigh and North Hills, as it allows for quick access while maintaining a peaceful ambiance away from the hustle and bustle. The cleanliness and beauty of the property add to its appeal, making it an ideal choice for both leisure and business stays. While the access can be slightly tricky if approaching from certain directions, most find it straightforward, especially given its central and easily accessible placement near key city attractions like the PNC Arena and Rex Hospital. With the added charm of friendly staff and delightful check-in cookies, the hotel offers a great blend of hospitality and practicality.
Breakfast
At Doubletree By Hilton Raleigh Crabtree Valley, breakfast offerings have generated mixed feedback from guests. On the positive side, many have praised the delicious, made-to-order meals and have appreciated the excellence and freshness of the breakfast, describing it as really good and great. One guest noted the helpfulness of an employee named Travis, enhancing the breakfast experience. A nicely arranged breakfast buffet and a complimentary option were also highlighted by some visitors, adding value to their stay. However, there are recurring comments about the breakfast being pricey and not meeting expectations for the cost. Some guests mentioned limitations such as the absence of a breakfast bar and experiences where the continental breakfast ran out during busy weekends. Despite these issues, alternatives are readily available nearby for those opting to explore other breakfast options.
Dinner
Dinner at Doubletree By Hilton Raleigh Crabtree Valley receives notable praise from guests, highlighting the quality of both the cuisine and service. The restaurant and bar offer surprisingly good dining experiences, often exceeding expectations for hotel dining. Guests appreciate the variety on the room service menu and commend the timely delivery and delicious meals. The value for food and drinks is considered worthwhile, enhanced by efficient and friendly staff. Evening entertainment, such as karaoke, adds to the pleasant atmosphere, making dining here not just a meal, but an enjoyable experience.
Rooms
The Doubletree By Hilton Raleigh Crabtree Valley receives high praise for its clean, spacious, and modern rooms. Guests frequently highlight the comfort offered by the accommodations, noting the excellent beds and fabulous pillows that lead to restful sleep. Many visitors appreciate the renovations, mentioning that rooms feel updated and well-maintained. The size of the rooms is often remarked upon, with ample space to relax and unwind. The cleanliness of both the rooms and bathrooms stands out as a consistent strength, embodying an exceptionally high standard. Additionally, the hotel's friendly staff further enhances the overall guest experience. While some minor issues were noted, such as occasional maintenance concerns and the absence of microwaves, these do not overshadow the hotel's positive attributes. Overall, the Doubletree offers a pleasant and comfortable stay, well-suited for a relaxing visit.
Beds
When visiting the Doubletree By Hilton Raleigh Crabtree Valley, guests often find the beds to be a highlight of their stay. Many describe the beds as comfortable, with phrases such as comfy, great mattresses, and big comfy beds appearing frequently in their feedback. The comfort of the beds is complemented by the spaciousness and cleanliness of the rooms, contributing to a restful experience. While a few guests noted a preference for firmer or softer mattresses, the overall sentiment towards the bed quality remains positive. Adding to the comfort, guests appreciate the hotel's clean environment and touches of hospitality, such as warm cookies upon check-in. Despite some mixed opinions on the pillows, the bed's comfort seems to significantly enhance the overall stay at this hotel.
Cleanliness
Travelers visiting the Doubletree By Hilton Raleigh Crabtree Valley can expect a high standard of cleanliness throughout their stay. Many guests have noted the hotel as exceptionally clean, with spotless bathrooms and well-kept rooms contributing to an overall impeccable experience. The cleaning staff receives praise for maintaining such high standards, ensuring a pleasant and comfortable environment. Visitors have also commented on the modern interiors and the general upkeep of the property, adding to its appeal. Aside from cleanliness, guests appreciate the friendly and professional staff, which further enhances the welcoming atmosphere of the hotel. The convenient location and easy access, combined with a clean and quiet ambiance, make this hotel a favored choice for travelers seeking both comfort and quality service during their stay in Raleigh.
Staff
At the Doubletree By Hilton Raleigh Crabtree Valley, exceptional hospitality is a hallmark of the guest experience. The staff consistently earns glowing commendations for their friendliness, professionalism, and dedication to creating a warm and welcoming atmosphere. Time and again, guests highlight the staff's helpful and accommodating nature, noting that everyone, from the front desk to the restaurant, goes above and beyond to ensure an enjoyable stay.
Visitors frequently praise the smooth and expedient check-in process facilitated by the front desk staff, who are described as polite, knowledgeable, and courteous. The bartenders and restaurant employees are equally lauded for their attentive service, contributing to the overall positive dining experience. The uniformity of pleasant and efficient service throughout the hotel makes guests feel welcomed and valued.
Clean and well-maintained facilities further enhance the stay, with rooms consistently described as clean and inviting. Guests appreciate the seamless blend of great customer service with the hotel's high-standard amenities. Whether enjoying a sweet treat upon arrival or engaging in casual conversation with employees, guests leave with fond memories, highlighting that the staff's incredible hospitality was a significant factor in their pleasant experience at the Doubletree By Hilton Raleigh Crabtree Valley.
No, Doubletree By Hilton Raleigh Crabtree Valley doesn't have any pool.
No, a spa isn't available at Doubletree By Hilton Raleigh Crabtree Valley.
No, Doubletree By Hilton Raleigh Crabtree Valley doesn't allow dogs.
No, parking facilities aren't available at Doubletree By Hilton Raleigh Crabtree Valley.
Yes, Doubletree By Hilton Raleigh Crabtree Valley has a gym.