Raleigh, 3920 Arrow Drive35.836231,-78.673133(Show on Map)
8.8
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hampton Inn & Suites Crabtree is celebrated for providing an exceptional stay experience to its guests, highlighted by its outstanding location, excellent amenities, and exemplary service. Situated in a prime area near Crabtree Valley Mall, the hotel offers easy access to shopping, dining, and local attractions such as PNC Arena, North Hills, and Glenwood Avenue. Despite its central positioning near major highways, the hotel maintains a tranquil atmosphere, which guests find refreshing.
Cleanliness is a defining characteristic of this hotel. Visitors repeatedly praise the pristine condition of both rooms and common areas, describing the property as exceptionally well-maintained. Rooms are spacious, modern, and offer clean, comfortable bedding which enhances relaxation. Additionally, the indoor pool is a hit among families, providing a safe and comfortable space for children to enjoy.
Another standout feature is the hotel’s complimentary breakfast. Guests rave about the quality and variety of offerings, describing breakfast as memorable, plentiful, and hygienically presented. The breakfast experience, coupled with efficient check-in procedures, contributes to a seamless start to the day.
The staff at Hampton Inn & Suites Crabtree consistently receives accolades for friendliness, professionalism, and attentiveness. Key staff members, such as Erica, Ethan, Salvador, and Carl, are noted for their welcoming demeanor, enhancing the overall positive experience for guests.
Parking is ample and well-lit, with easy access to the entrance and proximity to the mall, adding convenience to the stay. Furthermore, the comfortable beds invite restful sleep, further cementing the hotel’s reputation as a place where guests can rejuvenate and unwind.
Overall, Hampton Inn & Suites Crabtree combines strategic location, excellent service, and comforting amenities to offer guests a delightful and hassle-free stay that leaves a lasting impression.
Categories
Sustainability Journey
This hotel is certified environmentally-friendly by BeCause. Its green practices include linen reuse, recycling by staff, and water use.
Dog Friendly
This hotel welcomes two pets up to 75 lbs and has a pet relief area with waste stations. Both dogs and cats are allowed.
Parking
The hotel offers free parking. Its location near Crabtree Valley Mall provides easy access to shopping and dining.
Accessible
This hotel provides rooms with added accessibility features, including a King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking and a King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking.
3 Star
The hotel is well-situated near Crabtree Valley Mall, offering convenient access to shopping and dining. It is known for its clean and comfortable rooms.
Indoor Pool
This hotel is equipped with an indoor pool, offering a convenient option for guests to swim and enjoy aquatic activities. It provides a consistent recreational amenity for visitors.
Pool
Heated Pool
Indoor Pool
Honeymoon
Business
Gym
Heated Pool
Room Types
King Room with King Bed - Non-SmokingThis room features a flat-screen TV with cable.
Room with Two Queen Beds - Non-SmokingThis room features a flat-screen TV with cable. A separate living area, wet bar with mini-refrigerator and microwave is also provided.
King Studio Suite - Non-SmokingThis room features a flat-screen TV with cable.
King Room with Accessible Tub - Mobility and Hearing Access/Non-SmokingThis room features a flat-screen TV with cable.
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-SmokingThis room features a flat-screen TV with cable.
King Studio with Roll-In Shower - Mobility and Hearing Access/Non-SmokingThis studio is hearing accessible and features air conditioning and a roll-in shower.
Guest Reviews
8.8
Excellent
Review Summaries
Location
Nestled in a prime location, Hampton Inn & Suites Crabtree offers visitors unmatched convenience with its proximity to the bustling Crabtree Valley Mall and a myriad of dining options. The hotel's position makes it an ideal choice for those attending events at PNC Arena or exploring nearby attractions like North Hills and Glenwood Avenue. Despite its central location near major highways and the airport, the hotel maintains a peaceful atmosphere, which is greatly appreciated by guests.
Visitors consistently praise the hotel's cleanliness, with rooms smelling fresh and well-maintained. The staff receives high marks for their welcoming and courteous service, enhancing the overall guest experience. The property itself is beautifully decorated, featuring a well-lit parking lot and efficient check-in procedures. Additionally, the presence of convenient sanitize stations throughout the building ensures visitors feel safe and comfortable during their stay.
Whether shopping, dining, or attending local events, guests find Hampton Inn & Suites Crabtree to be a superb base for their activities. It effortlessly combines comfort, excellent service, and a strategic location to offer an enjoyable and hassle-free stay.
Breakfast
At the Hampton Inn & Suites Crabtree, breakfast is often highlighted as a memorable experience by guests. Many reviews describe it as good, amazing, or even the best they've ever had at a hotel. The emphasis is on both quality and variety, with numerous options available to suit different tastes. Guests appreciated the plentiful, fresh offerings and the pleasant presentation of the breakfast spread, which changed daily to add variety. The dedicated breakfast area stands out for its cleanliness and organization, making guests feel confident about the food's hygiene. While a few reviews mention the potential for improvement in terms of options and specific items like bacon and sausage, the overall consensus is highly positive. The convenience of a complimentary breakfast adds to the appeal, allowing guests to enjoy a satisfying start to their day without needing to venture outside the hotel.
Rooms
The Hampton Inn & Suites Crabtree offers guests a consistently pleasant stay, with its rooms receiving high praise for their cleanliness and spaciousness. Many guests appreciated the modern decor and updated facilities, highlighting the comfort and coziness throughout their visit. The rooms are noted for being larger than expected, providing an airy and well-laid-out environment that enhances relaxation. The comfortable beds and well-appointed spaces contribute positively to the overall experience. For those with specific needs, the availability of a mobility roll-in shower is a significant convenience. The hotel's atmosphere, characterized by a clean and fresh ambiance without overpowering perfumes, complements the attentive and friendly service provided by the staff. Whether staying in a standard room or a king studio suite, guests find the accommodations exceptional for the value. With additional features like a nice pool, solid breakfast options, and a dedicated team, the Hampton Inn & Suites Crabtree successfully meets and often exceeds guest expectations for a delightful hotel experience.
Beds
The beds at Hampton Inn & Suites Crabtree generally receive high praise for their comfort. Many guests describe the beds as extremely comfortable, with clean and soft sheets enhancing the overall experience. The pillows are also noted for adding to the comfort, inviting a restful sleep that sometimes leads guests to oversleep. Although some reviews mention discrepancies in bed size and isolated issues with mattress firmness, the consensus remains that the beds are among the more comfortable encountered by travelers, making for a rejuvenating stay. Cleanliness and tranquility are additional factors that contribute to the positive experience with the bedding at this hotel.
Cleanliness
The Hampton Inn & Suites Crabtree consistently impresses guests with its impeccable cleanliness, offering a refreshing and inviting atmosphere. Visitors repeatedly highlight the pristine conditions of both the rooms and common areas, describing the hotel as exceptionally clean and organized. The clean, modern design is noted to be appealing, while the overall hotel environment provides comfort and tranquility, making it ideal for families, especially with the well-maintained indoor pool that children adore.
The bedding stands out as a particularly enjoyable aspect of the stay, adding to the guest comfort alongside clean and comfortable rooms. The property is well-positioned for convenience, with easy access to shopping and restaurants, which guests appreciate for both leisure and business visits.
Beyond cleanliness, guests commend the friendliness and helpfulness of the staff, who enhance the welcoming atmosphere of the hotel. From spotless lobbies to clean, fresh rooms, the cleanliness aspect is a defining feature that continually draws visitors back to the hotel. Whether traveling with family or alone, the hotel’s cleanliness and thoughtful design ensure a stay that is both soothing and pleasant.
Staff
The reviews for the Hampton Inn & Suites Crabtree highlight an exceedingly positive impression of the hotel's staff. Guests consistently mention the friendliness, helpfulness, and professionalism of the team, indicating that interactions with staff members significantly enhance the overall experience. Key staff members, including those at the front desk and individuals like Erica, Ethan, Salvador, and Carl, received particular praise for their accommodating and welcoming nature. Many visitors appreciated the team's attentiveness and ability to address questions or concerns effectively. The staff's efforts were complemented by a smooth and efficient check-in process, further contributing to a welcoming atmosphere. Overall, the kind, courteous, and professional demeanor of the staff is a standout feature that leaves guests feeling well cared for and supported throughout their stays.
Pool
Located within the Hampton Inn & Suites Crabtree, the indoor pool garners considerable praise from guests who appreciate its warm, inviting waters and suitability for families. The pool is noted for being clean and consistently stocked with pool towels, making it a convenient option for guests, especially those with children. The ambiance of the pool area is often described as lovely, featuring aspects that cater specifically to younger swimmers, such as shallow sections and child-friendly features. This has made the pool a popular spot for toddlers and kids, with many guests stating that their children had a great time utilizing the facility.
The hotel has maintained the pool at a nicely heated temperature, enhancing the enjoyment of swimming regardless of the weather outside. The pool area is complemented by amenities such as a TV and a patio situated nearby, providing a tranquil space for relaxation. Although occasional minor cleanliness issues are mentioned, such as floating hair pieces, the overall feedback highlights a positive experience and views the pool as one of the best in Raleigh. Families and individuals visiting the hotel have often mentioned their love for this amenity, contributing to the pool's reputation as a highlight of their stay.
Parking
The parking facilities at Hampton Inn & Suites Crabtree are generally well-regarded by guests. Many appreciate the larger, well-lit parking areas that offer plenty of spaces, ensuring easy access to the hotel. The convenience of being close to the entrance further enhances the experience. Guests find the accessibility straightforward, making it simple to navigate in and out of the lot. Additionally, the hotel’s parking is conveniently located near the mall, which is only about a two-minute walk away. Despite an occasional mention of limited spots requiring parking further away, the overall feedback highlights ample parking as a positive feature of the stay.
FAQ
Yes, Hampton Inn & Suites Crabtree has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Crabtree.
Yes, Hampton Inn & Suites Crabtree welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites Crabtree.
