Holiday Inn Raleigh Downtown by IHG

Raleigh 35.78058000, -78.64427000 , 320 Hillsborough Street (Show on Map)
6.2
Rated


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Summary of reviewsHoliday Inn Raleigh Downtown by IHG offers guests an excellent location in the heart of downtown Raleigh, making it a prime choice for exploring the city’s vibrant attractions. Visitors appreciate the hotel's easy walkability to nearby restaurants, bars, shops, cultural venues, and nightlife spots, further enhanced by convenient parking facilities. The unique architecture is occasionally praised, contributing positively to the central atmosphere.

Breakfast experiences are mixed, with some enjoying the simple cold offerings and breathtaking views from the top-floor restaurant, while others express disappointment over limited options and the absence of hot dishes. Nonetheless, the spacious rooms are generally appreciated for their cleanliness and comfort, particularly the beds, which receive consistent praise for being soft and cozy. Though the building shows signs of aging, most guests are satisfied with their overnight stay due to competitive pricing and room size, especially on higher floors offering views of downtown Raleigh.

The staff plays a significant role in enhancing the guest experience, with numerous mentions of friendliness and professionalism, particularly the front desk team. Specific staff members are recognized for their outstanding service, ensuring a welcoming environment and swift management of any issues. Parking facilities add to the convenience, with guests valuing the on-site garage despite an additional fee, allowing easy exploration of the city.

Though the hotel has aged, notably in its décor and infrastructure, and faces minor maintenance issues, it provides a clean, comfortable, and strategically positioned base for visitors to Raleigh. Overall, Holiday Inn Raleigh Downtown by IHG remains a commendable choice for travelers seeking convenience and reliable service.
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Hotel for Honeymoon

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3-Star Hotel

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Guest Reviews
6.2
Rated
Location
Located in the heart of downtown Raleigh, the Holiday Inn Raleigh Downtown by IHG offers a prime location for visitors eager to explore the city. The hotel's central position makes it incredibly convenient, with many reviews highlighting its walkability to an array of restaurants, bars, shops, and cultural attractions. Guests frequently mention the proximity to popular venues like the convention center, museums, and vibrant nightlife spots, emphasizing how easy it is to reach everything on foot. The convenience extends to parking facilities, adding to the ease of navigating the city.

The architecture of the building itself receives occasional praise for its unique design, which complements the overall atmosphere of being centrally situated. While some guests note areas for improvement in certain hotel features, the location consistently remains the standout attribute. The approachable and friendly staff further enrich the experience, contributing to the hotel's appeal as a base for exploring Raleigh. In essence, the Holiday Inn Raleigh Downtown by IHG is highly regarded for its excellent positioning within the city, providing guests with a seamless and enjoyable stay close to all that downtown Raleigh has to offer.

Breakfast
Holiday Inn Raleigh Downtown by IHG offers a unique breakfast experience that garners mixed reviews from its guests. The breakfast features a range of cold items such as muffins, bagels, and fruits, which some find satisfactory while others compare it unfavorably to typical hotel breakfasts with more extensive offerings. Guests appreciate the option of enjoying breakfast in the restaurant on the top floor, which boasts stunning views of downtown Raleigh, describing it as breathtaking and delicious when ordered off the menu.

Despite these highlights, several guests express disappointment with the limited choices and closure of the on-site restaurant, mentioning packaged snacks and drinks as the main offerings. The absence of a hot breakfast option has been noted, with complaints about the lack of fresh, substantial dishes. Furthermore, issues with availability and timeliness of food are mentioned, as arriving late might mean limited or no choices left.

Overall, while some enjoy the view and the simple offerings, others find the breakfast experience underwhelming. Those planning to stay at the hotel should consider these varying opinions when making their arrangements, especially if breakfast is an important part of their morning routine.

Rooms
Holiday Inn Raleigh Downtown by IHG offers a mix of experiences for guests staying in its rooms. The hotel is favorably located near the city center, providing easy access to downtown attractions at a competitive price point. Guests frequently mention the rooms being clean, tidy, and offering comfortable beds which make for a pleasant night’s sleep. Spaciousness is a notable feature with many guests appreciating the room size, especially in king rooms, and some enjoy great views of downtown Raleigh from higher floors.

Despite these positive aspects, some reviews indicate the hotel shows signs of aging, with calls for modernization to address outdated furnishings and maintenance issues. Bathrooms are often described as small, and guests have pointed out the absence of amenities such as microwaves and mini-fridges. Additionally, minor inconveniences such as limited elevator service and gaps in housekeeping detract from the overall experience. However, for those seeking a clean and comfortable stay in a prime location, Holiday Inn Raleigh Downtown remains a viable option.

Beds
The beds at the Holiday Inn Raleigh Downtown by IHG receive high praise from guests for their comfort and cleanliness. Reviews frequently emphasize the comfort of both the beds and pillows, with many guests describing them as extremely soft and cozy. A considerable number of guests found their sleep experience to be satisfying, expressing that the beds contributed greatly to their restfulness. While there is a mention of a few beds showing signs of wear or being too firm for some, the overwhelming consensus highlights that the accommodation provides an inviting and relaxing sleep environment. The hotel's convenient location complements the positive experience, making it a commendable choice for travelers seeking comfort.

Cleanliness
Holiday Inn Raleigh Downtown presents a blend of experiences, particularly when it comes to cleanliness. Many guests appreciated the clean rooms and comfortable beds, highlighting the hospitality and friendliness of the staff as a major plus. The welcoming atmosphere is echoed in various reviews, with commendations for attentive housekeeping ensuring rooms are clean upon arrival. The location is particularly praised for its central convenience to eateries and bars, contributing to an overall positive experience for some visitors.

However, the building's age is evident, with outdated décor and infrastructure affecting perceptions of cleanliness in common areas. Reports of stains on carpets and upholstery, dust, and sporadic cleaning efforts suggest that while rooms may generally be well-maintained, the hotel sometimes falls short in other areas. There are isolated but concerning mentions of issues like roaches and lingering odors, which contrast with the generally positive feedback about room cleanliness.

Overall, guests encounter a comfortable and clean environment in their individual rooms, with consistent praise for the staff’s helpfulness and dedication. While the property's age occasionally detracts from the overall impression, many feel their stay is pleasant, particularly due to the significant positives of cleanliness and service within the guest rooms.

Staff
The reviews of the Holiday Inn Raleigh Downtown by IHG highlight a consistently positive experience with the hotel staff. Guests frequently mention the staff's friendliness, helpfulness, and professionalism. Several individuals, including Joan, Noel, Danielle, Jamie, Shelby, and Charles, received specific praise for their exceptional service, leaving memorable impressions on visitors. The front desk team, in particular, is noted for being accommodating and joyful, contributing significantly to the overall hospitality. While there was an occasional negative remark, the majority of feedback underscores how the staff positively enhances the guest experience. The hotel appears to be well-regarded for its attentive and competent service, with team members going out of their way to care for guests and address their needs. From providing helpful recommendations to swiftly managing unexpected issues, the staff ensures a pleasant stay. The location, coupled with the staff's warm welcome and courteous assistance, makes it an attractive choice for those visiting Raleigh.

Parking
Guests at the Holiday Inn Raleigh Downtown by IHG appreciate the convenience of the hotel's parking facilities, which include a garage directly attached to the building. Despite an additional charge of $15 per day, many found the location to be ideal, especially since the garage offers plenty of spaces and easy access. The parking deck, described as wrapping around the hotel, adds a unique touch that enhances the overall convenience. While some guests were surprised by the parking fees, most noted that the convenience of having an on-site parking garage made their stay more enjoyable. However, there were mixed feelings regarding the maintenance of the parking area, with a few suggesting it could benefit from a thorough cleaning. Overall, for those willing to pay the additional fee, the strategic location and convenience of the parking setup at this hotel are well-regarded, making it easy to explore Raleigh without the need for a car throughout the weekend.

3 Star
Nestled in a prime location, the Holiday Inn Raleigh Downtown by IHG is a trove of accessibility in the heart of Raleigh. Its proximity to dining options and festivals makes it an ideal stay for those wanting to immerse themselves in the local scene. Despite the building showing its age, with issues such as worn furniture and an occasionally noisy air conditioning system, guests find the rooms to be generally clean. One cannot overlook the commendable service; the check-in and check-out staff are recognized for their professionalism and patience, with special mention to Noel for his accommodating nature. The hotel ambiance might have lost some of its original charm over the years, but it continues to offer welcoming service and convenient access to downtown businesses, making it a practical choice for travelers.


No, Holiday Inn Raleigh Downtown by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Raleigh Downtown by IHG.

No, Holiday Inn Raleigh Downtown by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Raleigh Downtown by IHG.

Yes, Holiday Inn Raleigh Downtown by IHG has a gym.

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