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Summary of reviewsRawai Palm Beach Resort - SHA Extra Plus garners positive feedback especially for its location, generous room sizes and expansive pool facilities. Nestled near Rawai Beach, the resort boasts tranquil surroundings while still being conveniently close to a variety of restaurants, bars and local attractions. Its proximity to Yanui and Naihan beaches, accessible via complimentary shuttles, enhances the overall experience for guests seeking a serene escape.
Spacious and beautifully styled rooms are frequently praised, especially those with pool access and large family accommodations. The lush green gardens and enormous swimming pool, which features multiple levels and a pool bar, create an inviting and relaxing atmosphere. The pool is particularly popular among families, thanks to designated children's areas and easy access from many rooms.
On the culinary front, the breakfast offerings receive mixed reviews but generally lean positive, thanks to a varied selection and notable items like bacon and omelets. Dinner experiences follow a similar pattern with good food quality despite limited menu options and the surrounding area compensates with numerous dining alternatives.
The resort's staff is highlighted as a major asset with the majority of guests finding them friendly and accommodating. Specific employees receive commendations for their hard work and attentiveness. However, there are occasional remarks about language barriers and instances of overworked staff.
Cleanliness at the resort shows some inconsistencies. While many guests find the rooms clean and well-maintained, others note issues like dirty linens and imperfectly cleaned bathrooms. The Wi-Fi and gym facilities receive mixed feedback with the former being reported as slow or unstable at times and the latter described as basic and needing upgrades.
The resort is lauded for its family-friendly environment, offering spacious rooms, a safe children's pool and additional play areas. The free shuttles to nearby beaches and organized activities add convenience and enhance the overall family experience.
Despite the positive aspects, some guests feel the resort does not fully meet four-star expectations, suggesting improvement in food quality, cleanliness and maintenance of facilities. Though the beds and bedding have mixed reviews regarding comfort and cleanliness, the spacious rooms and amenities generally contribute to a pleasant and relaxing stay.
In summary, Rawai Palm Beach Resort - SHA Extra Plus stands out for its excellent location, spacious accommodations, family-friendly amenities and expansive pool area, though some areas could benefit from improvements to fully align with higher star ratings. Show more
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Categories
Resort near The Beach
Rawai Palm Beach Resort is located 200 meters from Rawai Beach. It provides a tranquil tropical garden environment. The resort also offers a free shuttle bus to Yanui Beach.
Resort Taking Steps Towards Sustainability
This resort is mentioned as being committed to sustainability and offering eco-friendly practices. Specific details about these initiatives were not available in the search results.
Resort with Spa
Rawai Palm Beach Resort offers a serene spa experience with treatments inspired by Thai traditions. The spa's tranquil environment and skilled therapists ensure a rejuvenating visit, complemented by the resort's beachfront location.
Family Friendly Resort
This resort features family rooms and a children's pool. It has three outdoor pools and offers amenities suitable for families. Deluxe Family Pool View rooms include a king bed, extra beds, and kitchenette facilities.
Romantic Resort
The resort offers beautifully designed rooms, an expansive swimming pool, and spa treatments for two. Its proximity to the beach allows for romantic walks along the shore. The combination of excellent service and romantic settings makes this resort a favorite among couples.
Resort with Swimming Pool
This resort features multiple outdoor pools, including a children's pool, and a swim-up bar, making it a hit with families. The pool area is spacious and well-maintained, with plenty of sun loungers.
Children's Pool Pool Swim Up Bar Lazy River Outdoor Pool
Business Resort
This resort offers meeting facilities suitable for various event types, from banquets to cocktail receptions. It features a modern design with Thai influences and provides amenities for comfort and convenience.
Resort with Parking
This resort offers free on-site parking for guests with vehicles. They also provide a shuttle service and taxi service for easy transportation around the island.
Resort with Gym
This resort offers a gym facility, allowing guests to maintain their exercise routines while enjoying their stay near Rawai Beach.
4-Star Resort
The resort offers multiple pools, a well-equipped gym, and comfortable rooms. It provides a great location near Rawai market and beach, ensuring a convenient and enjoyable stay.
Resort with Outdoor Pool
This resort offers multiple outdoor pools set amidst tropical gardens, providing a family-friendly environment. The pools are spacious and well-maintained, offering a refreshing escape and a visually appealing landscape.
Resort with Swim Up Bar
Features three outdoor pools and a swim-up bar, ideal for families and couples. The resort also offers a poolside snack bar, providing a variety of refreshments and meals without having to leave the pool area.
Resort with Children's Pool
This resort provides a children's pool with a gentle entrance, making it accessible for young swimmers. Sandy areas by the pools offer extra play space, complementing the three outdoor pools available.
Resort with Lazy River
Room Types
Superior Double or Twin Room with Pool ViewThis room features a small private balcony overlooking the pool. Some rooms include a daybed (subject to availability).
Deluxe Double or Twin Room with Pool ViewLocated on levels 2 to 5, this room features a private balcony with a seating area and pool views.
Deluxe Double Room with Pool AccessOffering more space, this room has direct access to the swimming pool. It has a private terrace and sun deck.
Deluxe Family Room with Pool ViewLocated on levels 2 to 5, this family room offers a kitchenette with a microwave. It has rain shower facilities and a private balcony which overlooks the pool.
Guest Reviews
8.0
Very Good
Location
Rawai Palm Beach Resort - SHA Extra Plus boasts a superb location, appealing to travelers with a variety of interests. Nestled close to Rawai Beach, it offers easy access to the waterfront, though it's worth noting it's not ideal for swimming. The hotel's positioning is a definite advantage, offering a tranquil setting yet still being near numerous restaurants, bars and boat rentals. It benefits from a central location near the city center, making supermarkets and other amenities conveniently reachable by foot.
Guests appreciate the resort's proximity to local attractions and beaches with frequent shuttles available to both Yanui and Naihan beaches. This well-served area provides an abundance of dining options and is less crowded than the west coast tourist spots, perfect for those seeking peace and quiet. The resort itself features clean, spacious rooms with the pool access rooms receiving particular praise. Guests also enjoy the hotel's lush, green area and fantastic pool, complemented by exceptional staff and service. Though slightly further from key tourist beaches like Bangla Road and Patong Beach, the location is ideal for exploring Rawai and nearby scenic spots, especially if renting a motorcycle.
Breakfast
Guest opinions on the breakfast at Rawai Palm Beach Resort - SHA Extra Plus are varied, ranging from high praise to notable criticism. Many guests appreciated the wide variety of breakfast options, describing the selection as extensive and diverse, catering to different tastes with plenty of choices. Positive remarks highlighted the plentiful and fresh offerings with several guests pointing out specific items like the bacon and the omelets as particularly enjoyable. The breakfast buffet impressed some visitors with its abundant selection and the quality of food.
However, not all reviews were glowing. Some guests found the breakfast to be basic, repetitive or average in quality with a few remarks indicating a lack of variety and flavor. There were also comments about specific shortcomings such as the absence of fresh fruit juices and a limited selection of sweet items. A few reviews noted issues with food freshness and presentation, describing some dishes as cold, undercooked or unappealing.
Despite these mixed reviews, the breakfast experience at Rawai Palm Beach Resort is generally seen as positive with a notable emphasis on the friendly and accommodating staff enhancing the dining experience.
Dinner
The dinner experience at Rawai Palm Beach Resort - SHA Extra Plus presents a mix of impressive highlights and areas for improvement. Guests frequently praise the great dinners available at the hotel, emphasizing the good quality of the food. However, some find the menu offerings somewhat limited and note that the dishes lack the freshness and variety seen in local Thai cuisine. While the hotel's restaurant may not always meet every expectation, the surrounding area compensates with numerous inviting restaurants, bars and cafes within walking distance. These nearby dining establishments offer good food and contribute to a well-rounded culinary experience for guests staying at the resort.
Rooms
Rawai Palm Beach Resort - SHA Extra Plus offers guests impressively spacious rooms that consistently meet and even exceed expectations. Many found the rooms to be huge, clean and beautifully styled, often with high ceilings and generous balconies. Families especially appreciated the large family rooms with ample space. Several reviewers highlighted the luxurious bathrooms that come with separate showers and bathtubs. Rooms with direct pool access were a particular favorite, providing a wonderful convenience and a touch of luxury.
The resort's immense swimming pool and lovely surrounding gardens greatly complemented the overall experience. Guests often mentioned the pool access room as a standout feature, allowing for easy and enjoyable dips in the pool. Beds were generally comfortable, ensuring a good night's sleep.
Despite these positives, some guests noted inconsistency in cleanliness and upkeep with mentions of musty smells, peeling decor and occasional water damage or mold. Additionally, issues with room readiness and maintenance of facilities like the gym and children's play area were noted. However, the friendly and helpful staff generally made up for most shortcomings, ensuring a pleasant stay for the guests. Overall, the spacious, well-appointed rooms combined with excellent amenities make it a strong choice for a relaxing getaway.
Beds
Guest reviews for the beds at Rawai Palm Beach Resort - SHA Extra Plus reveal a mixed experience. Many guests found the beds comfortable with some describing them as super comfy. However, a significant number of guests reported that the beds were hard with several noting that the mattresses were too firm for their liking. Some guests did appreciate additional layers added to make the beds more comfortable.
On the downside, there were complaints about cleanliness issues. Bedding appeared to be stained, discolored or even musty for some visitors and a few mentioned smelly sheets and towels. The pillows also came under criticism for being too hard. Additionally, the general condition of the bedding seemed to reflect age with notes about worn bed structures and yellowing sheets, as well as suspicion of small black dots that raised concerns.
While the beds and bedding may not meet every guest’s expectations, the hotel does offer very spacious family rooms and convenient access from rooms to the pool, which may enhance the overall stay experience. Nonetheless, the bed comfort and cleanliness appear to be areas that the hotel could improve upon to better satisfy its guests.
Cleanliness
Rawai Palm Beach Resort - SHA Extra Plus offers a beautiful and well-designed facility with clean and comfortable rooms. The hotel's pool areas are maintained daily, adding to the overall pleasant environment. However, there are notable inconsistencies in the cleanliness and upkeep of the property. While some guests found their rooms clean and well-maintained, others highlighted significant cleanliness issues, such as dirty linens, dampness, dusty areas and inadequately cleaned bathrooms. The dated furnishings and occasional poor cleaning performance, including dirty towels and unkempt reception and balcony areas, were also mentioned. Despite the friendly cleaning staff, the hotel would benefit from a more thorough and consistent cleaning regimen to address these concerns and enhance guests' overall experience.
Staff
The staff at Rawai Palm Beach Resort - SHA Extra Plus generally receives high praise for their friendliness and accommodating nature. Guests repeatedly mention that the staff were super friendly, attentive and went out of their way to ensure a pleasant stay. Many reviews highlight the staff as lovely, kind and always available with a smile. Particular employees, such as the manager Nittaya and restaurant manager Nipol, were frequently commended for their efforts and hard work.
However, some reviews pointed out areas needing improvement. There were occasional mentions of staff needing better English language skills and instances where some staff members were unfriendly or overworked. Despite these occasional lapses, the overall sentiment towards the staff remains positive with many appreciating their politeness, helpfulness and the warm welcome they provided. The resort staff, on the whole, is described as a significant asset, contributing positively to the guest experience.
Wi-Fi
Guests at Rawai Palm Beach Resort - SHA Extra Plus have had mixed experiences with the hotel's Wi-Fi. While some guests enjoyed a good wifi connection both in public areas and in rooms, others found the Wi-Fi to be significantly lacking. Several visitors reported that the internet was slow or occasionally non-functional with some having difficulty maintaining a stable connection. There were mentions of needing to re-log every 30 minutes and in some cases, the Wi-Fi did not work in certain rooms or areas, including the Internet Corner. Despite these issues, a few reviews noted improvements in the Wi-Fi quality. Overall, the Wi-Fi experience at the resort seems to vary, suggesting that some improvements could further enhance guest satisfaction.
Gym
The gym at Rawai Palm Beach Resort - SHA Extra Plus has received mixed reviews from guests. The general consensus is that the fitness center is quite basic and fairly small, suitable for solitary workouts but quickly becoming crowded with more users. Some guests have noted that the gym is outdated with equipment showing signs of age and wear, suggesting that better maintenance and modern upgrades are needed. Issues with ventilation and air conditioning have also been highlighted, which can affect the overall workout experience. While not the hotel's strong suit, the gym could benefit from significant improvements to meet guests' expectations.
Pool
Rawai Palm Beach Resort - SHA Extra Plus boasts impressive pool facilities that often stand out as the highlight of the hotel experience. Guests frequently praise the pool for its sheer size, well-maintained condition and aesthetic appeal. The atmosphere around the pool is described as enjoyable and relaxing with plenty of space and numerous pool chairs available. The setting, adorned with gardens and shaded areas, adds to its appeal. For families, the pool proves to be a hit, featuring areas designed for children to enjoy safely.
The resort goes the extra mile by offering access to a pool directly from some rooms, which adds a touch of luxury and convenience. Multiple levels and pathways within the pool make it unique and fun to explore. A pool bar further enhances the experience, allowing guests to enjoy refreshments without leaving the water. Despite a few mentions of minor maintenance issues, the overall sentiment highlights the pool area as clean, inviting and a central part of the resort’s charm.
Beach
The Rawai Palm Beach Resort - SHA Extra Plus is conveniently close to a number of stunning beaches, although the one immediately adjacent to the resort is primarily used for boat parking and is not suitable for swimming. Guests can take advantage of the hotel's free shuttle service to access two beautiful and swimmable beaches nearby. While the immediate beach area is populated with longtail and fishing boats, making it less ideal for a swim, the resort's location offers easy access to a lively area filled with restaurants, bars and shops. The courtesy bus to the swimming beaches ensures guests can enjoy clear waters and picturesque surroundings without hassle.
Family
Rawai Palm Beach Resort - SHA Extra Plus receives high praise from guests for its family-friendly atmosphere and excellent amenities tailored for children. The resort's spacious family rooms, many with balconies or personal access to the pool, stand out, providing ample space and comfort for families. Reviews highlight the availability of a children's pool with a gentle entrance, making it safe even for the youngest swimmers. The on-site sandy areas by the pools offer additional play spaces for children, enhancing the resort's appeal.
Guests appreciate the well-maintained property, underlining its cleanliness and aesthetic charm. The resort comes highly recommended for families looking to relax and take things easy, thanks in part to the superb pools and quality breakfast. The possibility of booking activities such as the Phang Nga Bay tour at exclusive rates adds another layer of convenience and enjoyment.
While some feedback mentions slow staff service, the overall sentiment emphasizes the delight families experience at the resort. They offer free shuttles to nearby beaches, guiding guests with taxi organization and making local exploration hassle-free. The resort's ability to cater to family needs—through spacious accommodations, excellent facilities and thoughtful services—makes it a standout choice for a family getaway.
4 Star
Rawai Palm Beach Resort - SHA Extra Plus receives mixed feedback regarding its four-star rating. Reviewers often express disappointment, suggesting that the hotel does not fully meet the standard expectations associated with a four-star accommodation. There are mentions of less than exceptional cleanliness and some found the food and staff support lacking. The decor has an Indonesian feel, which adds to the ambiance but does not compensate for the perceived shortcomings. Several guests noted that the hotel feels more like a budget option for package tourists rather than a luxury stay. Despite the lower prices, possibly influenced by COVID-19, the overall impression remains that the establishment does not live up to the four-star designation.
Outdoor Pool
The outdoor pool at Rawai Palm Beach Resort - SHA Extra Plus is frequently highlighted as a major attraction by guests. Described as a very nice and clean pool area, it is praised for its superb and fantastic facilities. Many reviews commend the ease of private access to the pool directly from their rooms, offering a seamless and relaxing experience. The large and beautifully maintained pool area stands out as a key feature of the hotel, providing a tranquil retreat for visitors. Overall, the pool area is recognized as a significant draw card and a prime relaxation spot at the resort.
Yes, Rawai Palm Beach Resort - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool, Lazy River.
Yes, a spa is available at Rawai Palm Beach Resort - SHA Extra Plus.
No, Rawai Palm Beach Resort - SHA Extra Plus doesn't allow dogs.
Yes, parking facilities are available at Rawai Palm Beach Resort - SHA Extra Plus.
Yes, Rawai Palm Beach Resort - SHA Extra Plus has a gym.