Eco Garden Hotel

Rawang 3.40392500, 101.56040800 , No.51, Jalan Orkid 1f, Seksyen Bs1, Bukit Sentosa, Selangor (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsEco Garden Hotel enjoys a superb strategic location, attracting guests with its convenience and accessibility to major facilities and amenities. Within a five-minute walk to the Lotus shopping mall and close to various stores, restaurants and supermarkets, the hotel is perfect for exploring the town center and indulging in local food stalls and the Wednesday pasar malam. Its proximity to the highway and public transportation further enhances ease of movement around the area. The pleasant surroundings, ample dining and shopping options and convenient parking facilities enhance the attractiveness of Eco Garden Hotel. The combination of a strategic location, friendly staff and reasonable prices makes it a compelling choice for travelers.

Guests frequently highlight the cleanliness and comfort of the rooms, boasting essential amenities like toiletries, towels and water and appreciate the cleanliness of bathrooms and good shower pressure. However, some challenges include inconsistencies in room size and maintenance issues such as occasional odd noises, unresolved complaints about the shower heater and a need for freshness in decor. Despite such occasional setbacks, the overall room experience focuses on cleanliness and basic comfort.

Cleanliness and location consistently receive high marks with the rooms described as very clean and comfortable. Guests often praise the peaceful setting and efficient shower facilities. Nonetheless, areas for improvement include issues like stained towels, unclean toilets and dust near the window areas, pointing to a need for more attentive housekeeping and responsive maintenance services.

The hotel staff is largely commended for friendliness and politeness, frequently receiving praise for their helpfulness and responsive service. Individuals like the receptionist and Ms. Rina are often singled out for exemplary conduct. Despite minor service lapses, the staff’s overall demeanor significantly contributes to guests' positive experience, making Eco Garden Hotel's clean environment and strategic location a comfortable and appealing stay option.
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Categories
Small Hotel
Located in Bukit Sentosa, this hotel offers a cozy and intimate experience with its garden setting. It provides a peaceful retreat away from the city, making it an ideal choice for travelers seeking a charming and relaxing getaway.

3-Star Hotel
This 3-star hotel provides comfortable accommodations with free WiFi and a 24-hour front desk. It is well-reviewed and offers essential amenities for a pleasant stay.

Hotel for Honeymoon

Family Friendly Hotel

Cheap Hotel

Room Types
Superior Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower and a bidet. The air-conditioned double room features a flat-screen TV with satellite channels, a seating area, a wardrobe, a tiled floor as well as city views. The unit has 1 bed.

Standard Twin Room This air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Standard Queen Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Family 3 Room Offering free toiletries, this family room includes a private bathroom with a shower and a bidet. The air-conditioned family room offers a flat-screen TV with satellite channels, a seating area, a wardrobe, a tiled floor as well as city views. The unit offers 2 beds.

Executive Suite This air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Apartment Suite This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as city views. The unit offers 2 beds.

Guest Reviews
7.8
Good
Location
Eco Garden Hotel boasts a superbly strategic location, making it a favorite among guests for its convenience and accessibility. It’s situated just a five-minute walk from the major shopping mall, Lotus and close to an array of facilities and amenities. The town center, along with a variety of stores, restaurants and supermarkets such as Family Mart and Mr. DIY, are easily accessible from the hotel. Guests appreciate the proximity to food stalls, supermarkets and the local pasar malam on Wednesdays.

The hotel's location also ensures easy access to the highway and public transportation, making it simple for guests to explore and move around the area. The surrounding area is described as pleasant with ample options for dining and shopping. Additionally, it offers comfortable, spacious apartment rooms and convenient parking facilities. The blend of a good location, friendly staff and decent accommodation at a reasonable price makes Eco Garden Hotel a compelling choice for travelers.

Rooms
Eco Garden Hotel offers a mix of experiences when it comes to room accommodations. On the positive side, guests frequently highlight the cleanliness and comfort of the rooms, describing them as clean, comfortable, tidy and complete with essential amenities like toiletries, towels and water. The spaciousness of certain rooms is also appreciated, particularly by solo travelers looking for convenience and ease when accessing nearby food and drink options. Many guests also remark on the good water pressure in the showers and the cleanliness of the bathrooms.

However, there are areas in need of improvement. Some guests find the rooms too small, especially concerning for those needing extra space for specific activities. Others note various maintenance issues, including inconsistent shower pressure, issues with lighting and the need for fresh paint or decor upgrades. A few guests also mention that room rates are high for the quality provided. Additionally, inconsistency in room features, such as not getting a window when booked and minor inconveniences like external noise and incomplete bed cleanliness, have been noted.

Overall, while the hotel excels in cleanliness and basic comfort, it faces some challenges with room size and maintenance that need addressing for a more consistent guest experience.

Cleanliness
Eco Garden Hotel features a mixed bag of experiences regarding its cleanliness. Guests frequently commend the hotel's cleanliness and location, pointing out that the rooms are very clean and comfortable. The consistent mention of a clean environment, coupled with the friendly and responsive staff, contributes to a generally positive impression. The peace and quiet of the setting, along with the efficient shower facilities, are additional highlights.

However, the reviews also identify areas for improvement. Some guests noted issues such as stained towels, unclean toilets and a lack of proper housekeeping, including dust found near the window area. Maintenance issues such as non-functional bedside lamps and unresolved complaints about the shower heater underline the need for better service management. Noise from outside also disrupted the otherwise peaceful environment for some guests.

In summary, while Eco Garden Hotel receives high marks for cleanliness and comfort, attention to detail and responsive maintenance services could elevate the guest experience further.

Staff
The Eco Garden Hotel has garnered largely positive feedback for its staff's demeanor and service. Many guests have highlighted the friendliness and politeness of the staff, particularly singling out individuals like the receptionist and Ms. Rina for their exemplary manners and helpfulness. The staff's quick response and willingness to assist guests have been appreciated with notable efforts like arranging room changes to accommodate guests' needs being commended. While there have been minor lapses in service, such as dropping items or a discrepancy in politeness among staff members, the general consensus remains favorable. Guests find the staff accommodating, which, combined with a clean environment and strategic location, makes for a comfortable stay.


No, Eco Garden Hotel doesn't have any pool.

No, a spa isn't available at Eco Garden Hotel.

No, Eco Garden Hotel doesn't allow dogs.

No, parking facilities aren't available at Eco Garden Hotel.

No, Eco Garden Hotel doesn't have a gym.

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