The DoubleTree by Hilton San Bernardino receives high praise from its guests, consistently delivering a positive experience across various aspects. Its strategic location is particularly notable, offering convenient access to major highways, nearby medical facilities, and numerous dining options. The area's well-kept environment and safety add to the appeal, making it an ideal choice for travelers exploring Route 66 or attending events at Glen Helen Amphitheater.
Guests frequently commend the hotel's breakfast, appreciating the variety and quality of the buffet. Despite some surprise over additional charges, the ample selection of hot meals and fresh fruits is well-received. Similarly, dinner at The Cutting Board, the hotel's in-house restaurant, is highly regarded, earning accolades for exceptional taste and quality amidst a beautiful ambiance.
The rooms at DoubleTree by Hilton San Bernardino are often described as clean, spacious, and modern, complete with comfortable beds and effective layouts crafted for relaxation. Attentive service from the hospitable staff enhances the stay, creating a welcoming atmosphere complemented by thoughtful touches like complimentary cookies at check-in.
Cleanliness is a hallmark of the property, with meticulously maintained facilities contributing to a positive environment. The staff's friendliness and professionalism are widely acknowledged, particularly at the front desk, where efficient check-ins and personalized service ensure a pleasant arrival and departure experience. While minor issues with parking fees are noted, guests appreciate the secure, gated parking area that adds to their peace of mind.
The hotel's fitness facilities are highly rated for meeting guests' workout needs, while the pool area, though occasionally criticized for temperature and ambiance, is still seen as a pleasant feature. Overall, the combination of modern amenities, exceptional cleanliness, and outstanding service positions DoubleTree by Hilton San Bernardino as a preferred lodging choice for visitors, often exceeding expectations and leaving a lasting impression.
Staybridge Suites - San Bernardino - Loma Linda is celebrated for providing an excellent overall guest experience, particularly in areas such as accommodations, cleanliness, and staff service. The hotel offers clean, comfortable, and spacious rooms that are tastefully decorated and well-maintained. Guests appreciate the quietness of the rooms despite the hotel's proximity to the freeway, and practical amenities such as full kitchens make it convenient for longer stays or for families. The accommodations also cater well to guests with special needs, ensuring a comfortable experience for all.
The property's cleanliness is consistently commended, with both the hotel and rooms being described as exceptionally clean and fresh-smelling. The attentive and friendly staff significantly enhances the welcoming atmosphere, consistently providing helpful and accommodating service that leaves a positive impression on guests. In challenging situations, such as power outages, the staff's professionalism stands out, underscoring the team's commitment to exceptional service.
The beds at Staybridge Suites receive high marks for comfort, contributing to a restful and relaxing stay. This complements the spaciousness of the rooms, which guests find appealing. Moreover, the hotel's complimentary breakfast features good variety, with highlights like a yogurt bar and flavorful additions such as salsa for eggs being well-received.
While there are suggestions for breakfast improvement, such as adding more traditional items and adjusting service times, the overall guest sentiment remains positive. The combination of comfortable accommodations, excellent cleanliness, and friendly service makes Staybridge Suites - San Bernardino - Loma Linda a delightful choice for travelers seeking a satisfying and pleasant experience.
The Mission Inn Hotel and Spa in Riverside is a historic gem that offers a unique blend of old-world charm and modern convenience, making it a popular choice for both locals and travelers. The hotel’s central location is frequently lauded with guests appreciating its proximity to restaurants, bars, museums, shops and notable landmarks. Despite occasional mentions of surrounding construction and local homelessness, the overwhelming sentiment highlights the scenic beauty and convenience of the area.
The dining experience at The Mission Inn Hotel and Spa is another standout feature. Breakfast in the courtyard is often described as a European experience and options like breakfast with champagne add a touch of luxury. Duane's steakhouse and other on-site restaurants receive high praise for their food quality and ambiance. While some guests suggest the addition of a buffet and better planning to avoid wait times, the overall dining experience is considered delightful.
Rooms at the hotel are appreciated for their spaciousness, unique mission-style aesthetics and comfortable linens. Beautifully decorated rooms with views of the courtyard or small balconies enhance the stay. However, noise levels, room size inconsistency and occasional maintenance issues are areas where the hotel could improve. Nevertheless, the hotel’s rich history and helpful staff contribute to a generally positive experience.
Cleanliness is another aspect that guests often praise, highlighting the beautifully maintained property and ultra-clean rooms. While some guests encountered issues like dirty carpets and unclean bathrooms, these were generally minor inconveniences overshadowed by the hotel’s overall appeal.
The staff at The Mission Inn Hotel and Spa receives mixed reviews. Many guests find the team helpful, friendly and professional with several staff members going above and beyond to enhance the guest experience. However, some inconsistencies in service quality and specific complaints about the front desk and bar staff indicate areas for improvement.
The spa and pool areas are popular among guests with the spa praised for its treatments and ambiance. Although some guests noted issues like the sauna not being hot enough and limited availability for couples massages, the overall spa experience remains positive. The pool area is appreciated for its relaxing ambiance and excellent service, although issues like overcrowding and limited lounge seating have been mentioned.
Wi-Fi at the hotel has been a common point of concern with many guests disappointed by the additional charge for high-speed internet and inconsistent connectivity. The outdated electrical system in the rooms further exacerbates these frustrations.
Parking is another area where guests express mixed feelings. High parking fees are commonly mentioned with some guests suggesting that the costs should be included in the room rate. Despite the convenience of valet parking, the additional fees and occasional difficulties in finding a parking space are points of contention.
In summary, The Mission Inn Hotel and Spa stands out for its rich history, beautiful architecture and overall charm. While there are areas for improvement, particularly in service consistency, Wi-Fi and parking, the hotel offers a memorable experience that many guests cherish.
Lake Arrowhead Resort & Spa is situated in a breathtaking and idyllic location on the shores of Lake Arrowhead, offering stunning views and convenient access to the village's shops, bars, and restaurants. Its beautiful surroundings allow for both relaxation and adventure, with kayaking, boating, and family-friendly activities readily available. The resort is notably dog-friendly, allowing pets to stay without extra charges. Cleanliness is generally appreciated, although there are sporadic issues with common areas and maintenance.
The resort's breakfast has mixed reviews, with guests praising the dining area's atmosphere and the delicious food served on the patio while noting that options can be pricey and limited. Conversely, dinner consistently receives high marks for its quality, particularly the steaks and buffet, though some desire more vegetarian options and better drink consistency.
Rooms are spacious and clean, offering impressive views of the lake, especially from balconies. Despite showing signs of aging, the peaceful atmosphere and amenities enhance the stay. The staff is lauded for their friendliness and professionalism, creating a welcoming environment, although minor organizational glitches occasionally arise.
The spa is well-received, providing varied services that include a fitness center, yoga classes, and popular sauna and hot tub features. The pool is a delightful highlight for many, providing heated waters and a relaxing setting, although it can become crowded and needs some maintenance.
Beds receive mixed reviews, with some guests finding them comfortable while others experience issues with firmness and outdated mattresses. Dog-friendliness is a significant draw, further complemented by family activities and the attentive service of staff members like Yesenia.
Overall, Lake Arrowhead Resort & Spa stands out as a scenic destination offering tranquility and excitement for families, couples, and solo travelers in a stunning lakeside setting. The combination of pleasant amenities and strategic location makes it an attractive choice for a relaxing getaway.
Studio 6 Suites in Perris, CA receives praise for its convenient location, offering easy access to nearby attractions like the railroad museum and Skydive Perris, as well as various local amenities. The hotel's proximity to these sites, alongside its position near shopping centers and dining options, enhances its appeal for both leisure and adventurous travelers. Parking is easy and safe, contributing to a pleasant guest experience.
The hotel rooms are noted for their cleanliness, spaciousness, and modern furnishings, with many guests expressing satisfaction with the comfort and amenities provided. The rooms are well-equipped with essentials like microwaves, fridges, and coffee pots, offering an added level of convenience. Beds are generally reported to be comfortable, and soundproofing contributes to a restful stay. Though not all reviews were positive, the overall opinion leans favorably due to the cleanliness and comfort of the accommodations.
The staff at Studio 6 Suites stands out for their exceptional customer service. Guests frequently highlight the friendliness, professionalism, and helpfulness of the team, which enhances the overall welcoming atmosphere. The efficient check-in and check-out processes also contribute positively to the experience.
While the pool and breakfast offerings receive mixed reviews, there are aspects worth mentioning. When available, the pool area, including a hot jacuzzi, is appreciated for its relaxing environment. Breakfast options may vary, so confirming availability beforehand is advisable.
Overall, Studio 6 Suites Perris, CA is well-regarded for its location, cleanliness, and excellent staff, making it a solid choice for travelers seeking value and comfort.
Big Bear Frontier has garnered considerable praise from guests, particularly for its prime location and exceptional amenities. Nestled by the lake and near the charming Big Bear Village, the hotel offers convenience and stunning, serene views. This ideal location provides easy access to local attractions, including shops, restaurants and boat docks. Guests frequently highlight the picturesque setting and proximity to various activities such as fireworks and boat rentals from the nearby marina.
The recently renovated rooms stand out for their cleanliness, modernity and coziness, often compared favorably to well-known hotel chains. Both rooms and cabins are appreciated for their comfort, decor and spaciousness, making them perfect for weekend getaways. The cabins especially receive marks for their charm and lake proximity.
Cleanliness is a top priority at Big Bear Frontier with guests consistently noting the immaculate condition of the rooms and well-maintained facilities. The serene setting, combined with the quiet ambiance and proximity to main roads, enhances the overall experience. Amenities such as ADA restrooms and strong, hot showers contribute to the overall comfort.
The staff at Big Bear Frontier is known for their friendliness and accommodating nature, making guests feel welcome. Despite some inconsistent phone responses and occasional unprofessional behavior, the overall customer service is highly praised, particularly for the front desk personnel's dedication and warmth. The dog-friendly policies further enhance the appeal, offering pet owners a hassle-free stay with their furry companions.
While the free Wi-Fi service has received mixed reviews due to spotty and unreliable connectivity, steps are being taken to improve this aspect. The beds also receive varied feedback with some guests finding them comfortable while others suggest improvements due to discomfort from hard, soft or lumpy mattresses.
In summary, Big Bear Frontier excels in providing a comfortable, scenic and relaxing retreat with its superb location, modern amenities and friendly staff, making it a highly recommended choice for visitors to Big Bear Lake.
Snow Lake Lodge is highly regarded for its unbeatable location, situated conveniently near Snow Summit ski resort and other local attractions. The lodge's central yet peaceful setting allows easy access to dining, shopping and lake activities while providing a serene retreat. Guests consistently praise the friendly and helpful staff, especially the front receptionists, which adds to the welcoming atmosphere.
The rooms at Snow Lake Lodge are another highlight, frequently noted for their size, cleanliness and comfort. The accommodations come with full kitchens and two bathrooms, offering a home-like feel with amenities such as multiple fireplaces and ceiling fans. The lodge's retro charm and excellent layout contribute to its reputation for providing great value and a cozy, ample lodging experience.
Immaculate cleanliness is a standout feature with the entire property, including common areas, kept in excellent condition. The rooms are described as very clean, well-organized and exactly as depicted in promotional material. While there are occasional mentions of minor issues like aged facilities or cleanliness oversights, these are significantly outweighed by the positive reviews.
The staff at Snow Lake Lodge receive exceptional ratings for their friendliness, efficiency and attentiveness. Guests appreciate the excellent communication and accommodating nature of the staff, making their stays even more pleasant and stress-free.
The pool area receives mixed feedback, though many appreciate the clean, well-maintained heated pool and hot tub jacuzzi. Amenities like BBQ facilities add to the appeal, but the small size and occasional reports of uncleanliness are noted.
Parking is generally sufficient with plenty of spaces available, including covered options that are particularly helpful during snowy conditions. However, larger vehicles might face some challenges and there isn't always a guarantee of reserved spots strictly for guests.
Lastly, while main beds are often praised for their comfort, the overall bedding quality, including pillows and sofa beds, leaves room for improvement. Some guests found the bedding thin and scratchy and pillows lumpy and uncomfortable.
Overall, Snow Lake Lodge is celebrated for its strategic location, accommodating staff, clean and spacious rooms, along with well-maintained common areas, making it a favored choice for travelers despite a few minor areas needing improvement.
The Ontario Airport Hotel & Conference Center enjoys a prime location appreciated by guests for its convenience. Close to major attractions like the Ontario Mills Mall, Toyota Arena and just minutes from the airport, the hotel is ideal for both leisure and business travelers. The ease of access to freeways and local transit, combined with an efficient airport shuttle, enhances the travel experience. Despite its proximity to the airport, the hotel remains peaceful and quiet.
In terms of breakfast, the hotel offers a buffet that some guests enjoy, complimenting the staff, particularly Betty, for their kindness. However, the breakfast is not complimentary and some find it overpriced without delivering sufficient value. A variety of breakfast options or the availability of a buffet could be inconsistent, leading to mixed reviews.
Dinner options at the hotel include an on-site bar and a small restaurant, appreciated for their convenience and friendly service. The staff in food and beverage service receive high praise for their hospitality. However, limited restaurant hours and occasional issues with food quality, such as overcooked items, were noted by guests.
Rooms at the hotel are generally large, clean and comfortable with modern decor and a quiet atmosphere. Guests appreciate the spaciousness and cleanliness, though some mention the absence of basic amenities like refrigerators or microwaves. A few guests also noted outdated features such as old-smelling carpets and noisy air conditioning units. The staff is accommodating, often upgrading rooms when necessary.
Cleanliness throughout the hotel, including rooms and common areas, is frequently praised. However, there are occasional reports of lapses in housekeeping, such as insufficiently cleaned bathrooms and an old smell in certain rooms. Despite these issues, the overall clean appearance and sanitized atmosphere are often highlighted by guests.
The staff consistently garners high praise for their professionalism, helpfulness and friendliness. The front desk and housekeeping teams are particularly noted for their superb service, contributing significantly to positive guest experiences.
The pool area receives mixed reviews. Many guests appreciate the well-sized pool and pleasant temperature, along with convenient amenities like poolside towels. However, some note issues with cleanliness and maintenance, such as algae in the pool and insufficient towels.
Parking is another strong point for the hotel, offering free and ample spaces that are well-lit, providing a sense of security. Some guests mention closures of sections of the lot and areas that appear dirty or overgrown, but overall, the parking experience is considered convenient and secure.
Lastly, the comfort of the beds varies among guests. Many find the beds cozy and conducive to restful sleep, while others report issues with lumpy mattresses, visible springs and some instances of bed bugs. The size of the beds is also a point of contention for some guests.
In summary, the Ontario Airport Hotel & Conference Center is favored for its convenient location, spacious rooms and excellent staff. While breakfast and dinner options and pool maintenance have areas for improvement, the overall experience is positive with a particular emphasis on good service and comfortable accommodations.
Chateau Big Bear Boutique Hotel, BW Signature Collection, is consistently praised for its prime location and close proximity to Big Bear Lake's key attractions. Its serene, wooded setting offers easy access to popular destinations like the Snow Summit and Bear Mountain ski resorts, while remaining near essential amenities such as restaurants and shops. Guests often commend the hotel’s unique style, cleanliness, and accommodating staff, with many noting the beautiful views and tranquil environment.
The hotel’s breakfast is a standout feature, offering a wide range of freshly cooked options that are highly appreciated by guests for both their quality and variety. With both hot and cold selections available, including vegan options and made-to-order dishes, the breakfast service garners consistent acclaim for its ability to cater to diverse dietary preferences.
The rooms at Chateau Big Bear provide a comfortable and spacious retreat, enhanced by modern amenities and recent renovations. Features like fireplaces and balconies offer a cozy and luxurious stay experience. Although some minor critiques regarding firmness preferences of beds exist, the majority of guests enjoy restful sleep in clean and well-appointed rooms. Noteworthy amenities include a game room, enhancing the welcoming atmosphere.
The hotel maintains high cleanliness standards, with spotless rooms and communal areas, complemented by a friendly and helpful staff dedicated to providing excellent service. While minor issues such as occasional maintenance concerns are noted, they do not significantly detract from the overall satisfaction of visitors.
Guests appreciate the practical gym and delightful pool area, surrounded by natural beauty. The heated outdoor pool and jacuzzi are particularly popular, offering a refreshing escape amidst the forested environment. Ample parking and the convenience of free parking add to the hotel's appeal, especially for ski enthusiasts, who appreciate quick access to nearby ski resorts.
Overall, Chateau Big Bear Boutique Hotel, BW Signature Collection, provides a well-rounded and satisfying experience for guests seeking a relaxing and enjoyable stay in Big Bear Lake, thanks to its excellent location, services, and amenities.
Holiday Inn Ontario Airport - California by IHG, enjoys widespread acclaim for its prime location. Conveniently situated near Ontario Airport and easily accessible from the freeway, the hotel is an ideal choice for both air and road travelers. Its proximity to key venues such as the convention center, shopping destinations like Ontario Mills Mall and various dining options further enhances its appeal. Guests particularly appreciate the quiet surroundings and the general cleanliness of the property.
The dining experiences at the hotel receive favorable reviews. Breakfast is praised for its quality and variety, despite not being complimentary for all guests. The inclusive vegetarian options and the convenience of takeout packaging earn additional points. While dinner, especially at the Landings restaurant, is generally well-received for the food quality and pleasant service, there are occasional complaints about pricing and limited options.
The rooms are consistently highlighted for their cleanliness, modern amenities and comfort. Equipped with mini-fridges, coffee makers and microwaves, the rooms cater well to both solo travelers and families. Although there are some mentions of minor issues such as noise and occasional maintenance hiccups, the overall sentiment is positive.
Cleanliness throughout the hotel stands out as a notable strength. Both public areas and individual rooms are maintained to a high standard, contributing to a pleasant and comfortable stay. Minor issues like occasional lapses in towel availability are overshadowed by the general upkeep.
The staff at the Holiday Inn Ontario Airport are frequently commended for their exceptional service. From housekeeping to front desk staff and restaurant personnel, the team is described as helpful, polite and accommodating. Specific individuals often receive special recognition for their outstanding service.
The hotel provides complimentary WiFi with generally reliable connectivity, although some guests had initial connection issues that were promptly resolved.
The pool area receives mixed reviews. While the amenities such as the outdoor jacuzzi and towel service are appreciated, some concerns about cleanliness and maintenance issues are noted. The parking situation is mostly positive with ample, well-lit spaces, although occasional inconvenience due to limited spots near the entrance is mentioned.
Families find the hotel particularly accommodating with suitable amenities and a welcoming atmosphere for children. The family-friendly environment and safe surroundings make it a popular choice for those traveling with kids.
Beds at the Holiday Inn Ontario Airport are generally described as comfortable, contributing to a good night’s sleep. While there are some differing opinions on firmness, most guests find them satisfactory.
Overall, the Holiday Inn Ontario Airport - California maintains a high level of service and cleanliness, supported by an excellent staff. It remains a favored and reliable choice for a comfortable, convenient and pleasant stay in the Ontario area.
The DoubleTree by Hilton Ontario Airport is celebrated for its prime location, offering guests convenient proximity to Ontario Airport, the convention center, and local amenities such as shopping and dining options. This makes it an attractive choice for both leisure and business travelers. The hotel provides a tranquil atmosphere paired with efficient services, ensuring a seamless stay complemented by facilities like a gym and dining establishments including Porter Steak House and Misty’s Lounge.
Guests frequently commend the hotel's breakfast, citing its quality and the variety offered, which contributes to a satisfying dining experience. The dinner options have also garnered praise, with patrons enjoying fabulous food and excellent service, particularly at Porter's, known for delivering a perfect dinner experience. The range of dining venues, despite some being on the pricier side, enhances the culinary appeal for guests.
Rooms at the hotel are spacious, modern, and clean, providing a comfortable home base for visitors. With thoughtful design and amenities, such as balconies, guests enjoy restful nights thanks to comfortable beds and a great pillow selection. The hotel's cleanliness across the property is upheld by a dedicated staff, fostering a welcoming and hygienic environment.
Exceptional service from the staff is a notable highlight, with team members consistently praised for their friendliness and helpfulness. Welcoming gestures like warm cookies upon arrival further enhance the hospitality experience, with guests often remembering the names of standout employees like Mr. Edwin and Ingrid.
The impressive pool area offers a serene escape, reminiscent of upscale resorts, complete with a jacuzzi and ample relaxation amenities. This feature appeals particularly to families and groups, enhancing the overall guest experience. Guests consistently express their intentions to return, citing the pool and common areas as standout aspects.
Overall, the DoubleTree by Hilton Ontario Airport delivers a well-rounded and enjoyable experience, combining comfort, convenience, and exceptional service that leaves a lasting impression on visitors.
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