Info
Summary of reviewsNestled high in the Caramulo mountains, the Golden Tulip Caramulo boasts an exceptional location praised for its stunning views and tranquil surroundings. Guests frequently commend the hotel's beautiful vistas of lush valleys and mountains, describing the setting as both peaceful and relaxing. The strategic positioning offers easy access to local attractions such as the Caramulo Museum and ample parking facilities, balancing convenience with nature.
The dining experience at the hotel shines brightly, particularly the dinner offerings, which receive high marks for quality and presentation. Guests have enjoyed dishes like spiritual cod and lamb with potatoes, often served in a pleasant buffet style. The impeccable staff contributes to a positive dining atmosphere, making it a delightful escape from city life, despite some remarks about the higher cost not always meeting expectations. Breakfast experiences vary with some guests lauding the variety and fresh local products, while others seek more diversity and quality for a 4-star establishment.
Accommodations at the Golden Tulip Caramulo are noted for being spacious and comfortable with many rooms featuring large balconies that offer breathtaking views of the Serra da Estrela mountains. Cleanliness and maintenance, however, are areas of concern. The hotel suffers from humidity, mold and a general lack of upkeep, particularly with carpets and bathrooms needing attention. Despite these issues, the overall comfort, friendly staff and historical charm of the building mitigate these inconveniences.
The hotel's pool facilities receive positive feedback for their potential and charm with guests appreciating the large indoor pool and pleasant outdoor pool atmosphere. Yet, similar to other areas, the pool facilities require better maintenance and refurbishment. The staff's friendliness and attentiveness stand out, consistently praised for their warm and welcoming demeanor, contributing significantly to guests' positive experiences.
While the Wi-Fi and beds receive mixed reviews with issues of weak connectivity and worn-out mattresses respectively, the overall experience is enriched by the serene environment, excellent dining options and the scenic beauty of the location. The Golden Tulip Caramulo holds great potential, but extensive renovations and improvements are needed to fully realize its advertised 4-star standard. Despite its challenges, the picturesque setting and commendable staff ensure it remains a favored spot for those seeking a tranquil and scenic retreat.
Show moreRead review summaries for all categories
Categories