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Heide Hotel Reinstorf

Reinstorf , Alte Schulstrasse 6 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHeide Hotel Reinstorf is a serene and peaceful hotel located in a beautiful rural area with good connections to the highway and close proximity to the charming city of Lüneburg. Guests appreciate the hotel's convenient location for exploring the region and taking leisurely walks in the surrounding areas. The breakfast at the hotel is highly recommended with a wide selection of delicious and varied food, including vegan and healthy options. The staff at the hotel is phenomenal with guests repeatedly highlighting their friendliness and helpfulness. The hotel boasts a fantastic spa area, a beautiful small pool and ample parking space right at the hotel. The hotel is also pet-friendly and offers a variety of activities to keep kids entertained, making it an excellent option for a family vacation. The rooms are spacious and clean with very comfortable beds, making for a quiet and restful night. Although some guests had mixed experiences with the dinner at the hotel, there are good dinner options close by. Overall, guests find Heide Hotel Reinstorf to be a clean and comfortable wellness hotel with excellent customer service and amenities.
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Hotel with Spa

Escape to a world of relaxation and rejuvenation at the Heide Hotel Reinstorf. Experience the ultimate in pampering with a wide range of spa services and facilities designed to soothe your body and refresh your spirit. The spa features a well-equipped fitness center where you can keep up with your exercise routine during your stay. After a workout, take a dip in the swimming pool or unwind in the sauna, steam room or hammam. A spa lounge and relaxation area provide the perfect place to unwind and reflect. Guests can make use of the spa locker rooms for added convenience. Whether you are looking to unwind after a busy day or to treat yourself to some much-needed pampering, the spa at Heide Hotel Reinstorf has everything you need to indulge in a little rest and relaxation.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room Room features a desk, seating, and TV. The private bathroom comes with a hairdryer.

Single Room En-suite room features a desk, seating, and a hairdryer.

Junior Suite This suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite features a wardrobe, a sofa, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Double Room The double room provides a seating area, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

About Heide Hotel Reinstorf

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Guest Reviews

7.6

Good

Location

The Heide Hotel Reinstorf is situated in a beautiful and peaceful location with good connections to the highway and close proximity to the charming city of Lüneburg. The hotel is perfect for those who seek a restful retreat with opportunities to take leisurely walks in the surrounding areas and visit nearby attractions like the Schiffshebewerk Scharnebeck and Miniatur Wunderland Hamburg. While the hotel is located in a rural area without many dining options, the hotel itself offers a restaurant and there is ample parking available. Overall, guests praise the hotel's serene setting and convenient location for exploring the region.

Breakfast

The breakfast at Heide Hotel Reinstorf is highly recommended by guests with many positive comments on the variety and quality of the food. The breakfast buffet is extensive with a wide selection of bread, cheese, cold cuts, yogurt, fruit, cereal and hot food such as scrambled eggs and sausage. The coffee is particularly praised and guests appreciate the option to request a specific breakfast time. The staff in the breakfast room are described as very friendly and attentive and the breakfast chef is especially praised. Guests appreciate the vegan and healthy options available, as well as the option to order lunch packs. Some guests note minor areas for improvement, such as wanting fresher meat products or more balance between meat and cheese. Overall, the breakfast at Heide Hotel Reinstorf is described as excellent, delicious, varied and extensive.

Dinner

Guests had mixed experiences with the dinner at Heide Hotel Reinstorf. While some found the restaurant in the hotel to be pleasant and with tasty meals, others were dissatisfied with the limited menu options, high prices and lack of transparency regarding meal prices. Many guests opted to dine in nearby restaurants instead with some recommending the One World Restaurant as a good alternative. There were complaints about the quality of the buffet and some guests experienced lengthy wait times for their meals. However, most appreciated the helpful and friendly staff throughout their dining experiences. Despite the mixed reviews, it seems that there are some good dinner options close to the hotel.

Rooms

The Heide Hotel Reinstorf offers guests beautiful and spacious rooms with modern furnishings and comfortable beds. While some guests experienced minor issues with cleanliness and outdated decor, overall the rooms were clean and well-maintained. Guests appreciated the large size of the rooms, enough space for families and pets, as well as the friendly staff. However, some guests were disappointed with missing amenities such as minibars and others received a different room than they had booked. Despite some drawbacks, most guests enjoyed their stay in the comfortable and clean rooms at this wellness hotel.

Beds

If you're looking for a comfortable and peaceful night's sleep, then Heide Hotel Reinstorf might be the perfect place for you! Guests rave about the spacious and clean rooms with very comfortable beds, making for a quiet and restful night. Some guests noted that the pillows could have been better, but overall the mattresses were praised for being supportive and well-maintained. While a small number of guests found the beds to be too soft, most commented positively on the quality of the sleeping arrangements. With some rooms having undergone renovations, guests can expect up-to-date and cosy furniture, including the inviting beds.

Cleanliness

Heide Hotel Reinstorf offers a mix of positive and negative reviews regarding cleanliness. Some described the hotel as well-maintained and spotless while others mentioned old and worn-out furniture, dirty carpets and dusty corners. The bathrooms also received mixed reviews with some guests mentioning mold and dirty grout while others praised the cleanliness. The wellness area and pool were generally described as clean and well-maintained. Although the room cleaning service was reported to be on-demand only, guests still found the rooms to be spacious and clean with excellent breakfast service. Overall, while some guests pointed out cleanliness could be improved in certain areas, others found their stay to be clean and comfortable and would recommend the hotel without reservations.

Staff

Heide Hotel Reinstorf has a standout feature – the phenomenal staff! Comments from guests repeatedly highlighted the friendliness and helpfulness of the hotel's employees. The reception desk was particularly noted for its friendly staff. Staff at the breakfast room, restaurant and lobby were all equally delightful. The breakfast chef, Daniela was termed a top-notch chef. Even the cleaning crew was mentioned for their pleasant demeanor. The only downside was a comment about the restaurant staff being slightly disorganized, but this seems to be a rare exception. Guests enjoyed the attentive, cordial and competent service by staff members who were always eager to help. Even though there was some occasional inflexibility, the willingness to go above and beyond and the excellent customer service was always evident. Overall, the staff at Heide Hotel Reinstorf was generously appreciated and proved to be a significant factor in guests’ memorable experiences.

Spa

Heide Hotel Reinstorf boasts a fantastic spa area, according to guest reviews. The sauna and swimming pool are well-maintained and provide the perfect way to relax after a long day of exploring. The wellness area is described as small but lovely with the sauna and pool rounding out the hotel's offerings nicely. Guests appreciate the quality of the massages offered and the friendly staff. While some reviewers note that the sauna area could benefit from more comfortable seating and better organization, overall guests seem satisfied with the spa's amenities. The free use of the sauna, swimming pool and other activities like billiards add value to the price of the hotel.

Pool

The Heide Hotel Reinstorf boasts a beautiful small pool, albeit on the colder side. The water is well-maintained and clean, making for a delightful swim experience during the hotel's open hours between 7 am-8 pm. The sauna landscape is also a welcome addition to the wellness area, though it only opens at 3 pm. Families especially appreciate the hotel's offering with many guests highlighting its suitability for children. Guests visiting for the pool and sauna should note that both shut by 8 pm, which some find frustrating. Nonetheless, the pool is a great place to relax and unwind after a day of exploring the surrounding region.

Parking

The Heide Hotel Reinstorf provides ample parking space right at the hotel with many free spots available. Guests praise the good availability of parking and appreciate the convenience of the free parking. The location of the hotel is also appreciated, as it offers a large parking area. The hotel's amenities such as the pool and the room sizes are also satisfactory. Overall, guests find the parking situation at the Heide Hotel Reinstorf to be pleasant and convenient.

Family

Heide Hotel Reinstorf is the perfect family-friendly destination for a few relaxing days. The hotel is not only pet-friendly, but also offers a variety of activities to keep kids entertained, including a game room with billiards, air hockey and more. For even more fun, guests can access the bowling alley and enjoy the free use of dart boards, pool tables and foosball. The hotel even has a small swimming pool, although it may be a bit too cold for some. Families can enjoy spacious rooms and the reception staff is extremely friendly and great with children. For hikers, it's a great location and the attached restaurant is also lovely. While there were some noise complaints from a few guests, overall, this hotel is an excellent option for a family vacation and even better with the furry members of the family in tow.

Dog Friendly

Heide Hotel Reinstorf is a dog-friendly hotel that warmly welcomes furry guests with thoughtful touches such as a bowl, treats and a towel. The hotel is surrounded by nature, making it perfect for walking and enjoying the birds' songs. The spacious rooms also provide ample space for dogs to rest. Although a few reviews mentioned the smell of dogs and dirty carpets, most guests appreciated the hotel's pet-friendly policies. Dog owners will be happy to know that the hotel charges a small fee of 10-18 EUR per night for their furry friends, making it an ideal spot for a quick getaway with your fur baby.

Yes, Heide Hotel Reinstorf has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Heide Hotel Reinstorf.

Yes, Heide Hotel Reinstorf welcomes dogs.

Yes, parking facilities are available at Heide Hotel Reinstorf.

No, Heide Hotel Reinstorf doesn't have a gym.

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