Rennes, 1 Rue Du Capitaine Maignan48.104403,-1.678116(Show on Map)
7.8
Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Mercure Rennes Centre Gare, nestled in the heart of Rennes, stands out for its prime location, offering guests easy access to the city's vibrant attractions, including concert halls and cinemas, making it ideal for culture enthusiasts. The proximity to the main train station, subway, and bus stops provides convenient transportation options for seamless exploration of Rennes and the surrounding areas. Visitors appreciate the tranquility of the hotel while being just steps away from the dynamic city center.
Guests praise the hotel's breakfast experience, highlighting the completeness and variety of both savory and sweet options, along with the inclusion of seasonal fruits and freshly squeezed orange juice. The buffet is described as hearty and generous, with the friendly demeanor of the staff enhancing the overall breakfast experience. While the breakfast price is occasionally noted as a concern, the positive ambiance and the staff's welcoming assistance contribute substantially to guest satisfaction.
The hotel rooms offer a mix of experiences, where guests find comfort in the beds and the convenience of nearby parking, with some rooms being spacious and clean. Equipped with amenities such as kettles and refrigerators, certain rooms are appreciated for their generous space. However, the decor and condition have drawn some criticism for being dated, not fully meeting four-star expectations, with occasional issues such as insufficient air conditioning and aging interiors.
Cleanliness at Mercure Rennes Centre Gare generally receives positive feedback, with many guests noting the tidy rooms and bathrooms contributing to their pleasant stay. However, areas such as old carpets and dusty spots, along with cigarette smoke odors, have been raised as concerns. Despite these, the hotel's cleanliness, advantageous location, and attentive staff are recurring highlights in guest reviews.
Visitors consistently commend the hotel's staff for their friendliness and efficiency, enhancing the hospitality experience. The reception team is recognized for their attentive service, ensuring guests a warm welcome and a comfortable stay. The staff's willingness to go above and beyond is a notable point in many reviews, creating a memorable and welcoming atmosphere.
While Mercure Rennes Centre Gare receives mixed reviews regarding its four-star rating due to dated decor and soundproofing issues, many guests feel the hotel's exterior presentation is worthy of its rating. Key aspects such as the excellent location, comfortable beds, and substantial breakfast contribute positively to the overall guest experience, making it a reliable choice for travelers seeking comfort and accessibility in Rennes.
Categories
Family
This hotel is situated in a central location, making it easy to access transportation and city attractions. While specific family amenities aren't highlighted, its convenience suits traveling families. The reliable Mercure brand ensures a standard level of comfort.
Nightlife
As the name suggests, this hotel is located close to the train station, making it a convenient base for exploring Rennes' nightlife. The area around the station has numerous bars and restaurants.
Business
This hotel is located just a 5-minute walk from the train station and provides modern meeting spaces suitable for seminars or private events. It is ideal for business meetings or after-work events, offering catering services and easy access to public transport.
Parking
This hotel includes parking. It's situated near the train station, making it convenient for travelers.
Accessible
This hotel is equipped with accessible facilities and adapted amenities to cater to guests with accessibility needs.
4 Star
This hotel is conveniently located near the train station, making it ideal for travelers. It is a Mercure property, ensuring a certain standard of quality.
Dog Friendly
Room Types
Standard Room with 1 Double BedSatellite TV and free Wi-Fi access are included in the rooms. They are also air-conditioned.
Standard Room with 2 Single BedsSatellite TV and free Wi-Fi access are included in the rooms. They are also air-conditioned.
Superior Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
King SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Guest Reviews
7.8
Good
Review Summaries
Location
Nestled in the heart of Rennes, Mercure Rennes Centre Gare offers guests an ideal base to explore the city's vibrant offerings. The hotel's prime location affords easy access to key attractions, including concert halls and cinema venues, catering perfectly to culture enthusiasts. Just steps away from the main square, visitors can delight in the city's dynamic atmosphere while enjoying the tranquility of the surrounding area.
Proximity to public transportation is a notable advantage, with the main train station, subway, and bus stops conveniently nearby, facilitating seamless exploration of Rennes and its surroundings. The hotel’s location is especially favorable for those visiting for events at performance halls, as well as for enjoying leisurely strolls to the city center.
The establishment boasts clean and comfortable accommodations, paired with the benefit of a varied and generous breakfast spread. Friendly staff at the reception further enhance the hospitality experience, ensuring guests feel well cared for. Despite minor drawbacks such as room size, the elegant setting and advantageous location make Mercure Rennes Centre Gare a solid choice for travelers seeking comfort and accessibility in Rennes.
Breakfast
The breakfast experience at Mercure Rennes Centre Gare receives consistent praise from guests. Many reviews highlight the breakfast as good or excellent, with comments on its completeness, offering both savory and sweet options alongside seasonal fruits. Guests appreciated the variety, including freshly squeezed orange juice, which particularly delighted younger guests, who sometimes received their meals for free. The buffet breakfast is described as hearty and generous, catering to diverse tastes.
The staff’s pleasant demeanor further enhances the breakfast experience, with several guests mentioning their friendliness and kindness. Despite the overall positive comments, some guests noted the breakfast price as a point of concern. However, the overall ambiance is characterized by the welcoming assistance from the staff, which compensates for such drawbacks.
Accompanied by a great location in the heart of Rennes, the breakfast at Mercure Rennes Centre Gare stands out as a notable part of the hotel stay, contributing significantly to guest satisfaction.
Rooms
The rooms at Mercure Rennes Centre Gare present a mix of experiences. Guests appreciate the comfort of the beds and the convenience of underground parking nearby. Some rooms offer spaciousness and cleanliness, equipped with useful amenities like a kettle, refrigerator, and complimentary bottled water. However, the overall decor and condition of the rooms and bathrooms appear dated, with several guests noting an incongruity with the expected standard of a 4-star hotel. Issues such as thin, outdated towels, insufficient air conditioning, and hard mattresses are mentioned. While some rooms are spacious and considered fantastic by guests, others are described as small and plain, with the aging interiors not meeting modern expectations. Despite these concerns, the cleanliness, calm atmosphere, and friendly staff contribute positively to the guest experience.
Beds
The beds at Mercure Rennes Centre Gare are generally praised for their comfort, with guests frequently highlighting the comfortable bedding offered by the hotel. The overall quality of the bedding complements the cleanliness of the rooms, contributing to a pleasant stay. Despite some mentions of hard mattresses and poor bedding, the consensus leans towards the beds providing a satisfactory level of comfort. The hotel also boasts an advantageous location in the heart of Rennes, close to attractions like Salle le Liberté, and is complemented by an excellent breakfast, further enhancing the guest experience.
Cleanliness
Mercure Rennes Centre Gare receives mixed feedback concerning its cleanliness, with several positive mentions highlighting the clean rooms and overall cleanliness of the hotel. Guests frequently praise the friendly staff and the hotel's convenient location. Many appreciate the comfortable and tidy rooms, with some emphasizing the cleanliness of the bathrooms. The hotel's cleanliness is often described as a strong point, contributing to a pleasant stay for many guests.
However, some reviews mention issues such as old carpets, dusty areas, and a strong smell of cigarette smoke, which detract from an otherwise positive experience. These concerns suggest that while the hotel is generally clean, there are specific areas needing attention. Despite these issues, the hotel remains a reliable option for guests seeking a comfortable stay, with cleanliness, location, and kind staff being recurring highlights noted by reviewers.
Staff
Visitors to Mercure Rennes Centre Gare consistently praise the hotel's staff, highlighting their friendliness and efficiency. Guests often mention the warm welcome they receive upon arrival, noting how accommodating and understanding the personnel are. The reception team is frequently recognized for their attentive service, always greeting guests with a smile and making everyone feel comfortable. The staff's efforts to assist and their willingness to go above and beyond stand out, contributing to a pleasant and memorable stay. Overall, the team at Mercure Rennes Centre Gare ensures a welcoming atmosphere, with many guests appreciating their helpful and courteous demeanor.
4 Star
The Mercure Rennes Centre Gare garners mixed reviews from its guests, particularly concerning its four-star rating. While some visitors feel the establishment lives up to the four stars displayed on its façade, others express disappointment about its dated appearance and facilities. Concerns are raised about the decor and furniture, which are perceived by some as outdated, not meeting the expectations one might have of a hotel in this category. Additionally, issues with bathroom modesty and ventilation are noted. The soundproofing of rooms is another aspect that detracts from the overall experience, contributing to the view that the hotel does not fully meet its four-star status in every respect. Despite these concerns, certain guests feel that the hotel's exterior presentation is worthy of its rating, suggesting a disparity between expectations and experience.
FAQ
No, Mercure Rennes Centre Gare doesn't have any pool.
No, a spa isn't available at Mercure Rennes Centre Gare.
Yes, Mercure Rennes Centre Gare welcomes dogs.
Yes, parking facilities are available at Mercure Rennes Centre Gare.
No, Mercure Rennes Centre Gare doesn't have a gym.
