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Summary of reviewsMotel Capri et Suites offers a generally positive experience according to guest reviews, with several standout features. The location is consistently praised for its convenience and strategic positioning, providing easy access to various activities and businesses, as well as the old port of Montreal. Guests appreciate the serene atmosphere and pleasant staff, which complement the comfortable accommodations, such as large and beautiful beds.
The rooms are noted for their spaciousness, allowing for comfortable movement and practical conveniences like larger-than-average fridges and microwaves. The beds, in particular, receive high marks for comfort, contributing to a restful night's sleep. However, some reviews indicate that attention to maintenance and cleanliness could significantly enhance the guest experience, with mentions of outdated furnishings, occasional odors, and cleanliness issues such as dust and mold.
While breakfast offerings are a noted drawback due to their absence, the overall experience at the motel remains satisfactory, bolstered by the friendly and attentive staff who are accommodating in their services. Despite occasional challenges with language proficiency, the team is generally seen as contributing positively to the motel's atmosphere.
In summary, Motel Capri et Suites excels in location, friendly service, and comfort, particularly regarding its beds. Improvements in maintenance and cleanliness, along with addressing breakfast provisions, could elevate the overall guest experience further. Show more
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Motel with Parking
3-Star Motel
Room Types
Queen RoomThis modern room includes a microwave and a small refrigerator.
Queen Room with Sofa BedThis room includes a microwave and a small refrigerator.
The rates for this room are for single/double occupancy. This room can accommodate a maximum of 4 people. Please refer to the hotel's policy for extra person charges.
Queen Room with Two Queen BedsThis room includes a microwave and a small refrigerator.
Rates are based on 4 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.
Double Room with Two Double BedsThis room includes a microwave, a small refrigerator and a kettle. Free Wi-Fi and a cable TV are included. A desk is provided.
Standard Queen RoomThis room includes a microwave and fridge.
King Suite with Spa BathGuests will have a special experience as this suite offers a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite has a wardrobe, an electric kettle, a TV with cable channels and an outdoor dining area. The unit offers 1 bed.
About Motel Capri & Suites
License: 577076
Guest Reviews
5.5
Rated
Location
Motel Capri et Suites boasts a location that consistently receives praise from its guests. Situated in a quiet area, this well-positioned hotel provides convenient access to various activities and businesses, making it an ideal choice for those eager to be close to everything they need. Moreover, it is not too far from the old port of Montreal, allowing guests to explore the historic attractions with ease. Despite being near important places, the location maintains a serene atmosphere, complemented by pleasant staff and comfortable accommodations like beautiful, large beds. While some guests have noted ongoing construction nearby, the overall impression is favorable, especially regarding the accessibility for events and activities. The exterior appearance of the hotel is also recognized positively, contributing to the welcoming ambiance in this strategically located spot.
Breakfast
Motel Capri et Suites faces a consistent theme in its guest reviews concerning breakfast offerings, or rather, the absence of them. Many visitors have noted that despite the promise of breakfast, they were disappointed to find none available on site. The lack of even a simple offering like coffee was a notable concern, leaving guests to seek alternative options elsewhere despite their expectations. Although a suggestion to external breakfast venues was appreciated, the absence of a continental spread or coffee service fell short for travelers who prioritize a convenient meal start to their day. Despite this setback, the reviews imply that other aspects of the motel align with guest expectations, suggesting an overall satisfactory experience beyond the missing breakfast.
Rooms
Motel Capri et Suites offers a mixed experience when it comes to its rooms, as highlighted by guest reviews. The rooms are generally praised for their spaciousness, with guests appreciating the ample space that allows for comfortable movement and the arrangement of furniture. A key highlight is the comfortable beds, which have consistently been noted as a strong point, adding a positive note to the accommodation experience. The rooms also come equipped with larger-than-average fridges and microwaves, which adds a practical touch for those with longer stays or specific needs.
On the cleanliness front, reviews suggest that while some rooms meet cleanliness standards, others fall short, with issues such as a musky odor, dirt, and mold in the bathrooms noted by some guests. Maintenance seems to be an ongoing concern, with comments about outdated, poorly maintained rooms, and infrastructural problems such as concrete steps needing repair. Furniture has been described as old and uncomfortable, which can affect the overall room experience. Guests have also pointed out occasional issues with a tobacco smell and morning coffee shortages.
Overall, while Motel Capri et Suites provides some comfort with its spacious and well-equipped rooms, attention to maintenance and cleanliness could enhance the guest experience significantly.
Beds
At Motel Capri et Suites, the beds receive consistent praise from guests for their comfort. Many reviews highlight the comfortable mattresses, with some guests describing them as perfect. The bedding is also generally well-received, with reports of clean and spacious beds adding to the positive remarks. While a couple of reviews noted issues such as high beds or lumpy mattresses, these seem to be outliers rather than the norm. Overall, visitors to the motel can expect a restful night's sleep, making it a standout feature of their stay. The accommodating staff and spacious rooms are additional highlights, contributing to a pleasant experience.
Cleanliness
Motel Capri et Suites presents notable challenges in terms of cleanliness. While some guests have appreciated certain aspects like clean sheets and a comfortable bed, the overwhelming consensus points to the need for significant improvement across the board. Reviews highlight a series of concerns including dust accumulation, sticky floors, outdated and worn furnishings, and an overall lack of maintenance both inside and outside the building. Common complaints include pervasive odors of cigarettes and mold, as well as issues with the air conditioning. Bathrooms particularly received negative feedback for poor sanitation and even sightings of cockroaches. The consistency of these concerns suggests that both immediate and long-term cleaning and renovation strategies could greatly enhance the guest experience.
Staff
The staff at Motel Capri et Suites largely receives positive feedback from guests, being described as friendly, attentive, and pleasant. The team is noted for their helpfulness, with particular praise for accommodating requests, such as allowing late check-outs. Despite mixed reviews about specific interactions, the overall sentiment reflects a team that contributes to a tranquil and comfortable atmosphere. Challenges in language proficiency are mentioned, highlighting that some staff speak limited French. While there are isolated comments about unfriendly interactions, the consistency in positive remarks establishes a welcoming and considerate environment at the motel.
No, Motel Capri & Suites doesn't have any pool.
No, a spa isn't available at Motel Capri & Suites.
No, Motel Capri & Suites doesn't allow dogs.
Yes, parking facilities are available at Motel Capri & Suites.