Scala Residence Hotel
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Summary of reviewsScala Residence Hotel is highly regarded for its strategic location in the heart of the city, offering travelers unmatched convenience and accessibility. Its proximity to shops, restaurants, and major highways makes it a prime choice for both leisure and business visitors. Guests frequently highlight the excellent views and easy navigation around Resende, given the hotel's central positioning. Despite some areas needing renovation, such as bathrooms, the hotel's clean and comfortable accommodations are appreciated, particularly for their cost-effectiveness, especially when combined with complimentary breakfast and attentive service.
The breakfast at Scala Residence Hotel receives mixed feedback, though many guests find it meets basic expectations with fresh, quality offerings. The simplicity of the breakfast is complemented by friendly and convenient service, despite suggestions for more variety in options like warm dishes. When considering the overall cost-benefit, the breakfast remains a satisfactory experience for many.
Rooms at the hotel are noted for their spaciousness and comfort, with the family and triple rooms particularly praised. Cleanliness is generally maintained, and functional amenities like air conditioning contribute to a cozy environment. However, there is room for improvement. Guests report that the bedding, including mattresses and linens, needs updating, and maintenance issues such as dirty walls and old furnishings detract from the experience. Recognizing ongoing renovations, the hotel still offers reliable Wi-Fi and functioning cable TV, which adds to a positive stay, especially for those prioritizing space and basic comfort.
Cleanliness at Scala Residence Hotel receives commendation, especially for organized rooms and diligent staff. The breakfast area's cleanliness is also well-received. However, some areas, including hallways, need focused attention to address issues like dust accumulation and odors. Despite these setbacks, the hotel's commitment to improving maintenance and cleaning standards hints at its growth potential.
The staff at Scala Residence Hotel receive high praise for their politeness, attentiveness, and helpfulness. Exceptional reception service and efficient, friendly assistance contribute significantly to a pleasant guest experience. Their cordial hospitality, combined with cleanliness and good service, enhances the overall appeal of the hotel.
Wi-Fi connectivity presents a mixed experience; some guests enjoy stable and fast internet, while others face challenges with signal strength, especially in rooms. Parking is also a mixed aspect, with free and secure options available. However, the underground garage's cramped space and difficult access require careful navigation.
While the beds at Scala Residence Hotel have not received favorable reviews, with reports of discomfort due to hard and outdated mattresses, this is an area ripe for improvement. Upgrading the bedding will likely significantly enhance guest satisfaction moving forward. Overall, Scala Residence Hotel is appealing, especially for its location, attentive staff, and basic comforts.
Categories
The breakfast at Scala Residence Hotel receives mixed feedback, though many guests find it meets basic expectations with fresh, quality offerings. The simplicity of the breakfast is complemented by friendly and convenient service, despite suggestions for more variety in options like warm dishes. When considering the overall cost-benefit, the breakfast remains a satisfactory experience for many.
Rooms at the hotel are noted for their spaciousness and comfort, with the family and triple rooms particularly praised. Cleanliness is generally maintained, and functional amenities like air conditioning contribute to a cozy environment. However, there is room for improvement. Guests report that the bedding, including mattresses and linens, needs updating, and maintenance issues such as dirty walls and old furnishings detract from the experience. Recognizing ongoing renovations, the hotel still offers reliable Wi-Fi and functioning cable TV, which adds to a positive stay, especially for those prioritizing space and basic comfort.
Cleanliness at Scala Residence Hotel receives commendation, especially for organized rooms and diligent staff. The breakfast area's cleanliness is also well-received. However, some areas, including hallways, need focused attention to address issues like dust accumulation and odors. Despite these setbacks, the hotel's commitment to improving maintenance and cleaning standards hints at its growth potential.
The staff at Scala Residence Hotel receive high praise for their politeness, attentiveness, and helpfulness. Exceptional reception service and efficient, friendly assistance contribute significantly to a pleasant guest experience. Their cordial hospitality, combined with cleanliness and good service, enhances the overall appeal of the hotel.
Wi-Fi connectivity presents a mixed experience; some guests enjoy stable and fast internet, while others face challenges with signal strength, especially in rooms. Parking is also a mixed aspect, with free and secure options available. However, the underground garage's cramped space and difficult access require careful navigation.
While the beds at Scala Residence Hotel have not received favorable reviews, with reports of discomfort due to hard and outdated mattresses, this is an area ripe for improvement. Upgrading the bedding will likely significantly enhance guest satisfaction moving forward. Overall, Scala Residence Hotel is appealing, especially for its location, attentive staff, and basic comforts.
Family Friendly Hotel
This hotel is highly rated by families and offers family-friendly services. It may provide amenities suitable for children and family-oriented accommodations.
Hotel with Parking
Scala Residence Hotel offers free self-parking. The hotel is near the city center, making it convenient for guests with vehicles.
Cheap Hotel
Offers apartment-style accommodations, which can be more economical for longer stays or for families. The inclusion of residence-style amenities like a kitchenette allows for self-catering, reducing dining expenses.
3-Star Hotel
This hotel has an outdoor pool and provides free Wi-Fi and parking. It is a reasonably rated option in Resende. Reviews highlight the hotel's amenities and convenient location.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Scala Residence Hotel is strategically positioned right in the heart of the city, making it an ideal choice for travelers who value convenience and accessibility. Locals and tourists alike will appreciate its proximity to a variety of shops, restaurants, and local businesses, which are all within walking distance. The hotel is also situated near major highways, offering easy access for those continuing their journey after a short stay. Guests consistently praise the location as excellent, noting that it provides a very nice view of the city and allows easy navigation around Resende.
Visitors highlight the hotel's central location as its strongest attribute, often choosing it for its practical positioning when traveling through the area. It’s conveniently close to the commercial hubs, shopping malls, and dining options, making it a practical choice for both leisurely shoppers and business travelers. Moreover, guests appreciate the clean and comfortable accommodations, even though the hotel itself is noted for being somewhat dated and in need of renovation in areas such as bathrooms.
The complimentary features such as breakfast and service by the staff receive positive nods from many guests, rounding off the hotel as a solid choice in terms of cost-effectiveness. Despite some issues like parking and maintenance concerns, the Scala Residence Hotel remains attractive due primarily to its unbeatable location in the city center.
Scala Residence Hotel receives mixed reviews regarding its breakfast offerings, but a number of guests appreciate it for meeting expectations, particularly considering cost-benefit and basic needs. Many positive comments highlight the freshness and good quality of the meal, with some describing it as excellent, satisfying, or wonderful. Certain guests found the breakfast to be tasty, and others preferred the simplicity paired with the friendly staff and convenient service.
On the other hand, several reviews suggest the breakfast has room for improvement, noting the limited variety of options available. Some guests would have appreciated more choices, especially in terms of variety and warmth, with mentions of cold coffee and missing items like eggs or cheese bread. Despite these limitations, many guests still found the breakfast acceptable and praised it along with the overall cost-benefit and cleanliness of the hotel.
Scala Residence Hotel offers accommodations that vary in experience, with some consistent themes emerging from guest reviews. The rooms are generally noted for being spacious and comfortable, particularly the family and triple rooms. Many guests appreciated the cleanliness of certain rooms and the functionality of the air conditioning, which contributed to a cozy environment.
However, there are several areas that the hotel seems to struggle with. A common point of dissatisfaction lies with the bedding; many guests found the mattresses to be uncomfortable and outdated, some even with noticeable defects like sagging or holes. The pillows and bed linens have also been mentioned as being inadequate, with occasional issues regarding cleanliness and availability.
Room maintenance appears to be lacking, with reports of dirty walls, peeling paint, and moldy conditions affecting the overall experience. The facilities, including furniture and showers, are noted as being old and in need of renovation to match more modern standards. Additionally, amenities like televisions and internet connections sometimes fall short, with broken equipment or poor service.
Noise can also be a concern for rooms facing the street, potentially disturbing sleep. The hotel is described as working on renovations, which could improve these areas over time. Despite the challenges, the hotel does offer good Wi-Fi connectivity and has a functional cable TV setup, contributing positively to the guest experience. Overall, Scala Residence Hotel seems best suited for travelers prioritizing space and basic comfort, who are understanding of the cosmetic and amenity-related issues being addressed.
At Scala Residence Hotel, guest reviews of the beds predominantly highlight areas of improvement. Many guests have expressed dissatisfaction with the comfort level of the mattresses, frequently citing them as being hard, thin, or in poor condition. Complaints about the quality of the beds and bedding were common, with several guests noting that the pillows were too thin and the mattresses were old and uncomfortable. Issues such as sunken and uneven mattresses, noisy beds, and the age of the bed linens were also mentioned, contributing to an overall less than ideal sleeping experience. While some reviews mentioned comfortable mattresses, these were overshadowed by negative feedback, emphasizing the need for upgrades in the quality and maintenance of the hotel's bedding to enhance guest satisfaction.
Scala Residence Hotel has garnered a range of opinions about its cleanliness, highlighting both positive aspects and areas needing improvement. On the favorable side, many guests noted the hotel and rooms as clean and organized, appreciating the hygiene, cleanliness, and the helpfulness of the staff. The breakfast service is also well-received for its cleanliness, with constant replenishment ensuring a satisfying experience.
However, there are consistent concerns about maintenance that detract from the hotel's overall appeal. Some guests found certain areas, including hallways and elevators, to be poorly cleaned with noticeable dust accumulation and even unpleasant odors. The rooms, while generally clean, were occasionally reported to have dirty walls and other areas overlooked during cleaning. A few guests mentioned used items and personal articles left in rooms upon their arrival, indicating lapses in attention to detail.
The overall impression suggests Scala Residence Hotel has potential, provided they address the more frequent issues with maintenance and cleaning in specific parts of the facility. While overall cleanliness in some areas is commendable, consistent improvements are necessary to align guest experiences with the expectations set by more positive reviews.
Nestled in a quiet location, Scala Residence Hotel is hailed for its exceptional team of staff who are consistently described as polite, attentive, and incredibly helpful. Guests frequently commend the reception service, noting it as wonderful and great, which sets a welcoming tone from the moment of arrival. The employees earn high praises for their friendliness and accommodating nature, contributing to a seamless and pleasant stay experience. The service is notably efficient, with staff always ready to assist and ensure guest satisfaction. Visitors also highlight the delightful breakfast, which pairs well with the attentive care received throughout their stay. Cleanliness and good service further underscore the hotel's reputation, making it a worthwhile choice for those seeking comfort and cordial hospitality.
The Wi-Fi experience at Scala Residence Hotel presents mixed impressions from guests. On the positive side, some guests found the internet to be both stable and fast, with good connectivity. However, others pointed out significant challenges, such as poor or nonexistent Wi-Fi signal, particularly in the rooms, which can be problematic for business travelers needing reliable internet access. While the hotel does offer Wi-Fi, there is a clear need for improving the signal strength to ensure a more consistent and efficient experience for all guests.
Scala Residence Hotel's parking situation is a bit of a mixed bag for guests. On the positive side, there is free parking available, and for some guests, the parking provides easy access and secure parking in the contracted lot in front of the hotel. However, the hotel’s underground garage presents several challenges. Many guests feel that it is cramped, with difficult access both entering and exiting. The vehicle ramp is particularly narrow, requiring careful maneuvering to avoid damage to cars. The limited number of spots can lead to rotation and a chance of having to park on the street, which can be inconvenient. Additionally, only small cars can comfortably fit in the garage, and some guests mentioned that the garage looks old and is poorly maintained. Overall, while there is a complimentary parking option, guests should be aware of the potential difficulties associated with parking at this hotel.
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Location
Visitors highlight the hotel's central location as its strongest attribute, often choosing it for its practical positioning when traveling through the area. It’s conveniently close to the commercial hubs, shopping malls, and dining options, making it a practical choice for both leisurely shoppers and business travelers. Moreover, guests appreciate the clean and comfortable accommodations, even though the hotel itself is noted for being somewhat dated and in need of renovation in areas such as bathrooms.
The complimentary features such as breakfast and service by the staff receive positive nods from many guests, rounding off the hotel as a solid choice in terms of cost-effectiveness. Despite some issues like parking and maintenance concerns, the Scala Residence Hotel remains attractive due primarily to its unbeatable location in the city center.
Breakfast
On the other hand, several reviews suggest the breakfast has room for improvement, noting the limited variety of options available. Some guests would have appreciated more choices, especially in terms of variety and warmth, with mentions of cold coffee and missing items like eggs or cheese bread. Despite these limitations, many guests still found the breakfast acceptable and praised it along with the overall cost-benefit and cleanliness of the hotel.
Rooms
However, there are several areas that the hotel seems to struggle with. A common point of dissatisfaction lies with the bedding; many guests found the mattresses to be uncomfortable and outdated, some even with noticeable defects like sagging or holes. The pillows and bed linens have also been mentioned as being inadequate, with occasional issues regarding cleanliness and availability.
Room maintenance appears to be lacking, with reports of dirty walls, peeling paint, and moldy conditions affecting the overall experience. The facilities, including furniture and showers, are noted as being old and in need of renovation to match more modern standards. Additionally, amenities like televisions and internet connections sometimes fall short, with broken equipment or poor service.
Noise can also be a concern for rooms facing the street, potentially disturbing sleep. The hotel is described as working on renovations, which could improve these areas over time. Despite the challenges, the hotel does offer good Wi-Fi connectivity and has a functional cable TV setup, contributing positively to the guest experience. Overall, Scala Residence Hotel seems best suited for travelers prioritizing space and basic comfort, who are understanding of the cosmetic and amenity-related issues being addressed.
Beds
Cleanliness
However, there are consistent concerns about maintenance that detract from the hotel's overall appeal. Some guests found certain areas, including hallways and elevators, to be poorly cleaned with noticeable dust accumulation and even unpleasant odors. The rooms, while generally clean, were occasionally reported to have dirty walls and other areas overlooked during cleaning. A few guests mentioned used items and personal articles left in rooms upon their arrival, indicating lapses in attention to detail.
The overall impression suggests Scala Residence Hotel has potential, provided they address the more frequent issues with maintenance and cleaning in specific parts of the facility. While overall cleanliness in some areas is commendable, consistent improvements are necessary to align guest experiences with the expectations set by more positive reviews.
Staff
Wi-Fi
Parking
Yes, Scala Residence Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Scala Residence Hotel.
No, Scala Residence Hotel doesn't allow dogs.
Yes, parking facilities are available at Scala Residence Hotel.
No, Scala Residence Hotel doesn't have a gym.
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