Richmond54.40421200,
-1.73851100,
12 Finkle Street, Richmond, North Yorkshire (Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Black Lion Hotel in Richmond, North Yorkshire, excels in offering a delightful and memorable stay to its guests, highlighted by positive reviews across multiple aspects. Its prime location in the heart of town is frequently praised, providing easy access to Richmond's local attractions, shops and Market Square, while the historic building adds to its charm. Free parking further enhances the convenience for travelers with cars.
The breakfast experience is celebrated for its quality, generous portions and variety. Guests often commend the delicious traditional English breakfast, continental options and local produce. The breakfast staff, known for their attentiveness and friendliness, contribute significantly to a welcoming atmosphere.
Dinner at the Black Lion Hotel garners high marks for its varied and well-cooked dishes with many guests lauding the generous portions and fair pricing. The cozy ambiance of the pub and restaurant further enriches the dining experience, although some reviews highlight occasional issues with service speed and food quality.
Rooms at the hotel offer a blend of traditional charm and comfort. Positive feedback often includes descriptions of the rooms as clean, comfortable and equipped with necessary amenities. The historic character of the building adds a unique touch to the accommodations, although some guests note the need for refurbishments and improvements in cleanliness and decor.
Staff at the Black Lion Hotel receive consistent praise for their exceptional hospitality. Friendly, helpful and accommodating, the team notably enhances the guest experience. Specific members like Rachel and Tracy are frequently mentioned for their outstanding service, contributing to many guests' positive memories.
The hotel also stands out for its dog-friendly policy, warmly welcoming canine companions without extra charges and providing amenities such as treats and designated areas. This dog-centric approach is widely appreciated by pet owners, who relish the inclusive environment.
Family accommodations are another strength with large, well-equipped family rooms and engaging activities for children, making it a popular choice for families. Comfort is further emphasized with highly praised beds, ensuring a restful sleep for most guests.
While the free wifi has mixed reviews with some guests finding it unreliable in certain areas, the overall experience at the Black Lion Hotel remains largely positive. Guests value the hotel for its charm, excellent service, family-friendly and dog-friendly policies and its picturesque, convenient location in Richmond. Show more
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Hotel with Tennis Courts
This hotel in Richmond offers tennis courts, combining traditional accommodation with recreational facilities. Its central location makes it a convenient base for exploring the surrounding area.
3-Star Hotel
Located in Richmond, North Yorkshire, this hotel offers a blend of historical charm and modern amenities. Its central location provides easy access to local attractions and dining options.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Small Hotel
Room Types
Twin Room with Private BathroomThis twin room offers an en suite bathroom and dressing table. The room has a flat-screen TV, kettle and beverage tray.
Double Room with Private BathroomThis suite offers an en suite bathroom, wardrobe, and dressing table. This room also includes a flat-screen TV, and tea and coffee making facilities.
Family RoomThis room offers a wardrobe and a chest of drawers, along with a flat-screen TV and tea and coffee making facilities. It has an en suite bathroom with complementary toiletries.
This room has the 1 double bed and 2 single beds.
Standard Double RoomThe private external bathroom is located across the hall, opposite the bedroom. It is exclusively for the use of guests in the room.
Quadruple RoomThis room features a double en-suite bedroom and twin bedroom.
Single RoomThis single room has an en-suite bathroom.
Guest Reviews
7.8
Good
Location
The Black Lion Hotel in Richmond, North Yorkshire, has garnered praise for its exceptional location in the heart of the town. The hotel is situated centrally, making it an ideal base for exploring Richmond's local attractions, including shops, the castle, pubs and restaurants. Guests frequently highlight the hotel's proximity to the main Market Square and other amenities, noting that everything is within walking distance. The convenience of free parking enhances the appeal for those traveling by car.
The historic building itself is noted for its charm and picturesque setting, adding to the overall pleasant ambience. Many guests appreciate the clean and comfortable accommodations, along with the friendly and welcoming staff. Additionally, the hotel's central location makes it perfect for evening strolls and enjoying Richmond's nightlife.
Overall, the Black Lion Hotel's prime location, combined with its traditional charm and excellent service, ensures a thoroughly enjoyable stay for visitors wanting to experience the best of Richmond.
Breakfast
The breakfast experience at the Black Lion Hotel in Richmond, North Yorkshire, garnered largely positive feedback from guests. Many reviewers highlighted the excellent quality and generous portions of the breakfast offerings with frequent commendations for the tasty, well-cooked food. Several guests noted the wide variety of choices available, including traditional English breakfast, continental options and local produce, all of which were frequently praised for their deliciousness.
Friendly and helpful staff contributed significantly to the positive experiences with notable mentions for specific staff members like Steve and Rachel, who were particularly attentive and welcoming. The warm, inviting atmosphere of the breakfast area also added to the overall enjoyment.
However, some guests reported less satisfactory experiences, citing issues such as cold or greasy food, slow service and occasional disorganization. Despite these occasional drawbacks, the general consensus among the majority of reviews is that the hotel's breakfast is of high quality and greatly enhances the stay at this charming inn.
Dinner
The Black Lion Hotel in Richmond, North Yorkshire offers a commendable dining experience that largely satisfies its guests. The dinner options at the hotel are quite varied with a notable evening á la carte menu and special offers such as a two-course meal for £15. Guests frequently highlight the quality of the food, describing it as incredible, excellent and delicious. Traditional pub dishes are a common feature and many guests appreciate the fair pricing and generous portions.
The pub's ambiance is another aspect that receives praise with both the 'snug' bar and the restaurant providing a cozy and welcoming atmosphere for diners. Service, however, appears to be hit or miss with a few guests noting slow service and occasional disappointing meals. Nonetheless, the majority of reviews reflect positively on the helpful staff and the overall dining experience.
Despite occasional lapses in food quality or service, the hotel’s varied and well-executed dinner options alongside its pleasant setting make it a popular choice for many visitors. The Black Lion also receives commendations for its breakfast offerings, rounding out a generally favorable impression of its dining services. For those seeking a comfortable stay with reliable and enjoyable meals, the Black Lion Hotel seems to deliver a satisfying experience.
Rooms
Reviews of the Black Lion Hotel in Richmond, North Yorkshire, present a mixed impression of the hotel's rooms. Many guests appreciated the friendliness of the staff, the pub and restaurant downstairs and the overall character of the property. A significant number of reviewers mentioned their rooms being clean, comfortable and adequately equipped with amenities. In particular, some found their rooms to be spacious, warm and inviting, sometimes even describing them as immaculate or beautifully decorated.
However, there is a recurring sentiment that the rooms are dated and in need of refurbishment. Several guests mentioned issues such as uneven and squeaky floors, mouldy cupboards and general wear and tear. Cleanliness was another area of concern for some guests with reports of dog hair, dust, cobwebs and even mould in certain rooms.
The size of the rooms was also frequently mentioned with some guests finding them smaller and darker than anticipated, although others enjoyed more spacious accommodations. Temperature control appeared to be inconsistent with some rooms being uncomfortably hot and others too cold.
Despite issues with the decor and maintenance, the comfort and cleanliness of the rooms were often highlighted positively. Free upgrades, four-poster beds and adequate facilities added to the overall value for money. The family rooms were particularly praised for being well-stocked and accommodating. Overall, while improvements are needed, many guests had a pleasant stay, appreciating the character and charm of this historic hotel.
Beds
At the Black Lion Hotel in Richmond, North Yorkshire, guests consistently praise the bed comfort. Many reviews highlight the beds as very comfortable with bedding that is described as lovely, clean and of excellent quality. Numerous guests emphasized getting a good night's sleep, attributing it to the super comfy beds and the high-quality linens and towels provided.
However, some guests did encounter issues with bed comfort. A few mentioned beds being too soft or mattresses that were either old or uncomfortable. Room no.6 in particular received feedback about an uncomfortable double bed. Creaky and squeaky beds also surfaced as minor inconveniences in some reviews.
Despite these few drawbacks, the overall sentiment remains positive with guests frequently mentioning how comfortable the beds are in most rooms. The cleanliness of the bedding and rooms adds to the pleasant sleeping experience, making the Black Lion Hotel a generally reliable choice for a restful stay in this charming part of North Yorkshire.
Cleanliness
Black Lion Hotel in Richmond, North Yorkshire, presents a mixed bag when it comes to cleanliness based on guest reviews. On one hand, many guests praised the hotel for its clean rooms, spotless conditions and high standards of cleanliness. Terms like "very clean," "spotless," and "beautiful and clean" frequently appeared, highlighting the positive aspects of their stay. However, the consistency of cleanliness seems to be an issue. Numerous complaints were made about dusty environments, dirty carpets, bathroom grime and cobwebs in several rooms. Guests noted that some rooms and communal areas could benefit from refreshing and deeper cleaning, as carpets were stained and the presence of mold and dust was occasionally evident. Despite some maintenance and housekeeping issues, the overall cleanliness of the rooms and bathrooms often met the expectations of many guests. Nonetheless, improvements in thoroughness and regular upkeep would greatly enhance the guest experience.
Staff
The Black Lion Hotel in Richmond, North Yorkshire, consistently garners praise for its exceptional staff. Guests frequently describe the team as friendly, helpful and incredibly accommodating. Numerous reviews highlight how the staff went above and beyond to ensure an enjoyable stay, whether through the provision of a space heater, assistance with parking or the rearrangement of rooms to meet guests' needs.
Visitors commonly commend specific staff members, like Rachel and Tracy, for their exceptional service and welcoming demeanor. The staff is noted for their politeness and attentiveness, contributing to a pleasant atmosphere. Waitstaff in the restaurant receive particular praise for their friendliness and efficient service.
Guests appreciate the youthful and cheerful disposition of the staff, who are described as having excellent social skills. The efforts of the cleaning staff do not go unnoticed with many reviews acknowledging their helpful and efficient work. Despite occasional mentions of the staff being overworked, the overall consensus is that their warmth and professionalism significantly enhance the guest experience.
Moreover, the dog-friendly policy is an added bonus with staff making sure that both guests and their pets are well taken care of. Overall, the hospitality team at the Black Lion Hotel leaves a lasting positive impression, contributing to many visitors returning for repeat stays.
Wi-Fi
The wifi at the Black Lion Hotel in Richmond, North Yorkshire receives mixed reviews from guests. While some appreciated the availability of free and complementary wifi, others found it to be unreliable or non-existent in their rooms. There are mentions of functional wifi, yet it appears to be mostly accessible in communal areas such as the bar, where it can be slow at times. Despite some guests managing to get the wifi working, many faced challenges, indicating that the connection could often be poor or absent. Additionally, the lack of accessible sockets in the camping areas and limited plug sockets in the main sections add to the inconvenience for those who require consistent internet access.
Family
The Black Lion Hotel in Richmond, North Yorkshire, is highly regarded for its family-friendly accommodations. The hotel offers a large family room in the attic and a comfortable, cozy family suite with a separate twin room specifically designed for kids. Guests have praised the hotel's ability to meet family needs with many noting that the rooms are well-sized and perfect for families. The immersive activities available make it an enjoyable stay for children, further enhancing its reputation as a great choice for family getaways.
3 Star
Nestled in the picturesque setting of Richmond, North Yorkshire, the Black Lion Hotel delights with its beautiful building and fabulous location. This traditional pub-cum-hotel embodies a well-maintained tradition, offering a good standard for those seeking an authentic, traditional inn experience.
The decor, while described as nice and contributing to a general sense of smartness, conveys an overall traditional charm that many find delightful. Guests particularly appreciate the value for money provided by the hotel, especially given the stunning surroundings and the convenience of free on-site parking.
Although guests have noted that the property could benefit from some updates and renovations, it remains clean and reasonably comfortable. Patrons generally rate their experience highly with scores indicating a solidly positive reception. Despite some areas looking a bit tired, the Black Lion Hotel is seen to offer a commendable experience for a traditional inn, making it a strong choice for visitors to Richmond.
Dog Friendly
The Black Lion Hotel in Richmond, North Yorkshire, shines as a truly dog-friendly haven, providing exceptional hospitality to visitors with canine companions. Guests rave about the warm, dog-welcoming environment, where dogs are not only allowed but warmly embraced. The hotel accepts dogs at no extra cost, offering ample amenities such as treats and drinks in the bar, making dogs feel at home. The flexibility allowing dogs to sit anywhere, even at breakfast where they are treated to a cooked sausage, adds to the appeal. This dog-centric approach extends throughout the facility, including the pub, reinforcing its reputation as a premier dog-friendly destination. The hotel’s central location in Richmond paired with its comprehensive dog-friendly policies has left a lasting positive impression on dog owners who appreciate the thoughtful touches and genuine welcome extended to their furry friends.
No, Black Lion Hotel Richmond North Yorkshire doesn't have any pool.
No, a spa isn't available at Black Lion Hotel Richmond North Yorkshire.
Yes, Black Lion Hotel Richmond North Yorkshire welcomes dogs.
No, parking facilities aren't available at Black Lion Hotel Richmond North Yorkshire.
No, Black Lion Hotel Richmond North Yorkshire doesn't have a gym.