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Summary of reviewsThe Castle House in Richmond enjoys an excellent reputation for its central location, charming property and exceptional hospitality. Nestled close to the bustling market square and the historic castle, it provides easy access to an array of restaurants, pubs and shops, offering convenience and the perfect blend of activity and relaxation for guests.
The property itself boasts a quirky charm and warm, cosy ambiance with beautiful decor. Its rooms are frequently praised for their cleanliness, comfort and elegant styling, featuring amenities like antique four-poster beds and luxurious roll-top baths. Guests particularly enjoy the character and tranquillity of the accommodations, making them an ideal choice for a relaxing stay.
The breakfast at The Castle House is a standout feature with guests lauding its quality, taste and variety. With options ranging from full English breakfasts to fresh fruit selections, including gluten-free choices, the hotel's breakfast caters to diverse preferences and dietary needs. The friendly and attentive service in a well-maintained and inviting breakfast room further enhances the dining experience.
Cleanliness throughout the property is consistently highlighted with both the rooms and common areas maintaining immaculate conditions. Thoughtful extras and fresh, crisp bedlinen contribute to the overall positive experience.
The staff at The Castle House receive widespread acclaim for their exceptional hospitality and professionalism. Hosts Nigel and Miriam, along with their team, are frequently praised for their friendliness, attentiveness and dedication to guest comfort, creating a warm and welcoming atmosphere.
While there are minor critiques regarding some rooms appearing slightly dated or a few beds being less comfortable, these observations are often outweighed by the positive reviews. Overall, The Castle House offers a delightful and reliable choice for travelers seeking a clean, welcoming and centrally located stay in Richmond. Show more
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Small Bed & Breakfast
This boutique property is located in the heart of Richmond. The rooms are individually styled, luxurious and cozy with patterned wallpaper and antique furniture. Some rooms have four-poster beds and open fires.
4-Star Bed & Breakfast
Room Types
Standard Double RoomThis room has views of Richmond Market Square and the Yorkshire Dales. It has an en suite shower room with dressing gowns and luxury toiletries. There is also a flat-screen TV with Freeview channels, tea/coffee making facilities and complimentary bottled water.
Superior Double RoomThis room features views of the top of Richmond Market Square, Culloden Tower, and the magnificent landscape of Swaledale. With low ceilings and a cosy shabby chic bespoke look, this character room offers an en-suite bathroom with a slipper roll-top bath, bathrobes, and luxury toiletries. There is also a private dressing room, a flat-screen Freeview TV, tea/coffee making facilities, and complimentary bottled water.
Superior King RoomThis room has a king-size sleigh bed with a luxury mattress, and views of Richmond Market Square and Swaledale. It has an en suite bathroom with roll-top bath, dressing gowns and luxury toiletries. There is also a large antique wardrobe, dressing table and leather sofa with coffee table, plus a flat-screen TV with Freeview channels, tea/coffee making facilities and complimentary bottled water.
Deluxe SuiteThis stunning suite overlooks the market square of Richmond. It has a king-size four-poster bed with a luxury mattress and luxurious cotton sheets. You are also able to enjoy an open fire, with a comfortable seating area which looks out onto the market square. The room is furnished to the highest of standards and includes armchairs, a chaise longues at the end of the four-poster bed, coffee table, large flat-screen TV with DVD player and a dressing table.
A beautiful and luxurious double ended free standing bath can be enjoyed in front of the open fire. The suite also has its own en suite bathroom with a power shower. Fresh towels, dressing gowns and slippers are provided as well as luxury soaps, shampoos and toiletries by L'Occitane.
Deluxe Double or Twin RoomThis spacious room has low ceilings with exposed beams, a seating area, a flat-screen Freeview TV and tea and coffee-making facilities. The bathroom has a roll-top bath tub and l'Occitane products.
This room is set at the back of the house and offers a slight view of Richmond Castle.
Large Single RoomOffering free toiletries and bathrobes, this single room includes a private bathroom with a shower and a hairdryer. This single room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Standard Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
The Castle House is nestled in what numerous guests have described as an excellent and central location, making it a prime spot for exploring Richmond. Guests have praised its proximity to the bustling market square and the historic castle, enhancing its appeal for both sightseeing and convenience. Its central position grants easy walking access to a wide array of restaurants, pubs and shops, providing the perfect blend of activity and relaxation.
The property itself is noted for its quirky charm, warm and cosy feel and beautiful decor, which all contribute to an enjoyable stay. Reviews frequently highlight the exceptional breakfasts and the friendly service from hosts, further elevating the experience.
Whether it's the overlook of Richmond's castle, the short stroll to the local eateries or the core town location, The Castle House stands out as a superb choice for those looking to immerse themselves in the delights of Richmond and the Dales.
Breakfast
The Castle House receives widespread acclaim for its breakfast offerings with numerous guests praising it as amazing, perfect and excellently cooked. Reviewers consistently highlight the quality and taste, describing it as fantastic, delicious and one of the best they have ever had with generous portions and a variety of options. The inclusion of a full English breakfast and á la carte options, as well as fresh fruit selections, cater to diverse preferences and dietary needs, including gluten-free choices.
The breakfast experience is frequently complemented by the excellent location of the hotel, making it a convenient and enjoyable part of each stay. Guests appreciate the clean, well-appointed rooms featuring little extras and commend the friendly, attentive staff who ensure quick, pleasant service. The breakfast room and the overall ambiance further enhance the dining experience.
While a few reviews mention minor shortcomings such as awkward buffet arrangement and occasional inconsistencies in food quality, the overwhelming feedback remains positive. Guests laud the Castle House for its superb breakfast, excellent quality ingredients and the welcoming atmosphere, making it a standout feature of their stay.
Rooms
The rooms at The Castle House are consistently praised for their cleanliness and comfort. Guests particularly enjoy the elegant decor in rooms like the Richmond Suite, which features antique four-poster beds and luxurious amenities such as roll-top baths. Rooms are generally described as warm, cozy and well-maintained with many reviewers highlighting their spaciousness and stylish decor.
Guests appreciate the character and charm of the accommodations, finding them to be quiet and tranquil, perfect for a relaxing stay. Although some found the rooms slightly dated or cramped, many found them to be well-equipped with good facilities, including tea and coffee provisions. The pleasant and cozy ambiance of the rooms is frequently mentioned and the comfortable beds contribute to a restful experience.
There are occasional mentions of minor downsides, such as rooms being smaller than expected or in need of a few updates, but these are often outweighed by the positive aspects of the stay. Overall, the rooms at The Castle House offer a beautiful and comfortable environment, making them an excellent choice for guests seeking a charming and tranquil experience.
Beds
The beds at The Castle House receive mixed reviews with many guests appreciating their comfort. Several reviews highlight the beds as very comfortable with fresh, crisp bedlinen contributing to a positive sleeping experience. Guests often describe the beds as comfy, roomy and even luxurious, particularly the four-poster beds which are noted for their comfort and size. Moreover, the clean and lovely bed linen and towels are frequently mentioned as enhancing the overall comfort.
However, there are a few remarks indicating inconsistency in comfort levels with some guests finding certain beds uncomfortable or too firm. Instances of beds being on a slope or the mattress needing changing were also pointed out. Despite these occasional criticisms, the general consensus leans towards a positive experience with the bedding at The Castle House, often resulting in a cozy and restful stay.
Cleanliness
The Castle House stands out for its commendable cleanliness, earning high praise from guests for its immaculate conditions. Visitors consistently mention that the hotel is spotless and the rooms are beautifully clean, tidy and comfortable. The accommodation not only adheres to a high standard of cleanliness but also includes many thoughtful and well-presented extras that enhance the stay.
Both the rooms and the house itself maintain a pristine condition with clean, fresh bedding and linen that guests appreciate. The friendly and welcoming staff add to the overall positive experience by ensuring every aspect is well-maintained and hospitable. The hotel's cozy and comfortable atmosphere, coupled with its distinctive character, contributes to the guests' satisfaction.
Despite reports of conflicting room conditions, the overwhelming majority of reviews highlight the high standard of cleanliness throughout the property. Additionally, guests particularly enjoy the clean, comfortable rooms and the delicious, well-prepared breakfast, making The Castle House a delightful and reliable choice for travelers seeking a clean and welcoming stay.
Staff
The Castle House receives commendable feedback for its exceptional hospitality, primarily highlighting the amiable and helpful nature of its staff. From the moment guests make contact with Nigel and Miriam, they experience attentive and warm communication. Throughout the stay, the staff stands out for their friendliness, professionalism and readiness to go above and beyond to ensure guest comfort.
Guests repeatedly mention the warm and welcoming atmosphere created by both the hosts and the staff. The excellent welcome and the informative assistance offered add a personal touch that many visitors appreciate. Remarks about the staff being very accommodating, professional and kind are common with Nigel often praised for his exemplary hosting skills.
In addition to the welcoming environment, the hospitable nature extends to practical aspects, like providing helpful information about parking and accommodating early arrivals by letting guests store their luggage. Despite one minor observation noting a lack of training or comfort among some staff members, the overall impression is overwhelmingly positive.
Whether it's a friendly greeting upon arrival, the helpfulness throughout the stay or the high standards of service and breakfast, The Castle House staff ensures a pleasant and memorable experience for its guests.
No, The Castle House doesn't have any pool.
No, a spa isn't available at The Castle House.
No, The Castle House doesn't allow dogs.
No, parking facilities aren't available at The Castle House.