The Petersham
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Summary of reviews'The Petersham' hotel is a charming and picturesque destination nestled in the serene surroundings of Richmond Hill. Located just 15 minutes from Richmond town center, the hotel effortlessly blends countryside tranquility with urban convenience. Guests are treated to breathtaking views of the River Thames and Petersham Meadow from many rooms and the hotel’s restaurant, adding to its appeal as an ideal spot for romantic getaways or peaceful retreats. Proximity to public transport links and attractions like Kew Gardens and Hampton Court further enhances its suitability for both leisure and business travelers.
The breakfast experience at 'The Petersham' is lauded for its high quality and variety with many guests enjoying the delicious selection and the special touch of Champagne breakfast. The scenic views from the breakfast room add to the dining pleasure, even though some find the cost a tad high. The restaurant extends this delightful culinary experience to dinner, where gourmet meals and fine dining ambiance receive extensive praise, despite limited operating hours.
Rooms at 'The Petersham' garner mixed reviews. Many appreciate the spacious, well-decorated accommodations with stunning views, especially the recently renovated areas. However, some guests point out that certain rooms are small and outdated, lacking modern amenities like air conditioning or proper ventilation. Despite this, the serene atmosphere and excellent room service contribute to a generally comfortable stay.
Cleanliness is a strong point for the hotel. Guests frequently commend the spotless rooms and well-maintained common areas, underpinned by meticulous housekeeping. The high hygiene standards are consistently upheld, enhancing the overall guest experience.
The standout feature of 'The Petersham' is its exceptional staff. From the warm and efficient receptionists to the attentive dining and housekeeping teams, the staff are praised for their friendliness, professionalism and dedication to guest satisfaction. Minor isolated incidents of less favorable interactions do not detract from the overwhelmingly positive feedback about the team's service.
The hotel provides various WiFi options, which, though sometimes unreliable, generally meet the needs of both leisure and business travelers with convenient, password-free access. Families find 'The Petersham' to be a delightful choice, offering a peaceful and fun environment, complete with amenities that cater to children and family-friendly rooms.
Beds receive predominantly positive reviews, described as comfortable and fitted with high-quality linens, despite occasional complaints about mattress firmness or noise. The four-star rating of 'The Petersham' is well-earned with guests enjoying the classic Victorian-style rooms, attentive service and luxurious touches like a champagne breakfast.
For business travelers, ‘The Petersham’ offers excellent amenities including meeting rooms, ample parking and convenient location near London airport, making it an optimal base for work trips and client meetings. The hotel also attends to accessibility needs with features such as ramps and accessible parking, although minor improvements could enhance comfort further.
In summary, 'The Petersham' promises a memorable stay with its stunning location, exceptional staff, high-quality dining and comfortable accommodations, making it a highly recommended destination for a variety of travelers.
Categories
The breakfast experience at 'The Petersham' is lauded for its high quality and variety with many guests enjoying the delicious selection and the special touch of Champagne breakfast. The scenic views from the breakfast room add to the dining pleasure, even though some find the cost a tad high. The restaurant extends this delightful culinary experience to dinner, where gourmet meals and fine dining ambiance receive extensive praise, despite limited operating hours.
Rooms at 'The Petersham' garner mixed reviews. Many appreciate the spacious, well-decorated accommodations with stunning views, especially the recently renovated areas. However, some guests point out that certain rooms are small and outdated, lacking modern amenities like air conditioning or proper ventilation. Despite this, the serene atmosphere and excellent room service contribute to a generally comfortable stay.
Cleanliness is a strong point for the hotel. Guests frequently commend the spotless rooms and well-maintained common areas, underpinned by meticulous housekeeping. The high hygiene standards are consistently upheld, enhancing the overall guest experience.
The standout feature of 'The Petersham' is its exceptional staff. From the warm and efficient receptionists to the attentive dining and housekeeping teams, the staff are praised for their friendliness, professionalism and dedication to guest satisfaction. Minor isolated incidents of less favorable interactions do not detract from the overwhelmingly positive feedback about the team's service.
The hotel provides various WiFi options, which, though sometimes unreliable, generally meet the needs of both leisure and business travelers with convenient, password-free access. Families find 'The Petersham' to be a delightful choice, offering a peaceful and fun environment, complete with amenities that cater to children and family-friendly rooms.
Beds receive predominantly positive reviews, described as comfortable and fitted with high-quality linens, despite occasional complaints about mattress firmness or noise. The four-star rating of 'The Petersham' is well-earned with guests enjoying the classic Victorian-style rooms, attentive service and luxurious touches like a champagne breakfast.
For business travelers, ‘The Petersham’ offers excellent amenities including meeting rooms, ample parking and convenient location near London airport, making it an optimal base for work trips and client meetings. The hotel also attends to accessibility needs with features such as ramps and accessible parking, although minor improvements could enhance comfort further.
In summary, 'The Petersham' promises a memorable stay with its stunning location, exceptional staff, high-quality dining and comfortable accommodations, making it a highly recommended destination for a variety of travelers.
4-Star Hotel
The Petersham offers beautiful views of the Petersham Meadows and The Thames. It combines the excitement of London with the calm of the countryside.
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the picturesque area of Richmond Hill, 'The Petersham' hotel boasts a stunning location that consistently wows its guests. Just 15 minutes on foot from Richmond town center, this hotel provides the perfect blend of countryside charm and urban convenience. The views are nothing short of breathtaking with many rooms and the restaurant offering unparalleled vistas of the River Thames and Petersham Meadow.
Guests can relish in the serene surroundings, whether they are walking along the river, exploring Richmond Park or visiting nearby attractions like Kew Gardens and Hampton Court. The hotel's elevated position affords it some of the best views in the city, making it an ideal spot for a romantic getaway or a peaceful retreat.
Conveniently located near public transport links, 'The Petersham' allows easy access to central London, making it perfect for both leisure and business travelers. The stunning scenery and idyllic setting create a relaxed, country-house atmosphere without compromising on proximity to the bustling city.
Overall, 'The Petersham' promises a delightful stay with its unbeatable location, beautiful views and outstanding access to both nature and urban amenities. It stands out not just as a place to stay, but as a destination in its own right.
The Petersham offers a breakfast experience that garners a diverse range of feedback from its guests. Many reviews highlight the high quality and great selection of the breakfast options, which some guests have described as "fantastic," "delicious," and "excellent." The buffet format, allowing guests to sample different items, is appreciated by several reviewers.
Particularly praised is the exquisite Champagne at breakfast and the full English breakfast, which some have found simply delicious. The scenic views from the breakfast room overlooking the Thames add to the dining experience, enhancing overall satisfaction. Guests also commend the breakfast menu's variety and the accommodating staff, which contribute to a pleasant start to their day.
However, there are recurring comments about the breakfast's cost with many finding it pricey compared to other options. Some guests felt that the breakfast service could be inconsistent, slow and in certain instances, poor. A few reviewers noted that room service for breakfast was prompt and the in-room dining was a convenient perk.
Overall, while the Petersham's breakfast can be somewhat costly, the quality of the food, range of options, accommodating service and beautiful views make it a worthwhile experience for many guests.
Dining at The Petersham offers a mix of high-quality and memorable experiences with some areas for improvement. The restaurant, which boasts excellent views of the Thames and a beautifully lit dining room, is praised for its gourmet cuisine and outstanding service. Guests highlight the delicious and exquisitely presented meals with commendations for the excellent quality of drinks, dessert offerings and overall kitchen standards.
However, the dining experience is limited by its operating hours, as the restaurant is only open on weekends with guests expressing disappointment over its midweek closure and limited evening menu options. Critics pointed out outdated decor and a warm environment in the dining areas, which can detract from the overall experience.
Despite these drawbacks, the food is consistently described as amazing, superb and first-class, supported by friendly and helpful staff that enhance the dining experience. The restaurant excels in providing a luxury and fine dining ambiance, making it a highly recommended destination for those seeking high standards of culinary delight within a picturesque setting.
The Petersham hotel offers a mixed experience when it comes to its rooms. Many guests appreciate the beautifully decorated, spacious and comfortable rooms, often highlighting the stunning views, especially those overlooking the Thames River. The freshly renovated areas of the hotel receive praise for their stylish and tasteful decoration.
However, some guests find certain rooms to be small, dated and in need of updates, pointing out issues such as dated carpets, worn furniture and basic amenities. Additionally, many rooms lack air conditioning, fridges and, at times, proper ventilation, leading to discomfort during hotter periods. Despite some rooms being described as well-appointed with luxurious towels and robes, the overall upkeep in terms of cleanliness and modernity sometimes falls short of expectations.
Room sizes vary significantly with some guests noting spacious suites while others mention disappointingly small and poky rooms. The bathrooms receive mixed reviews as well; some are praised for their size and cleanliness, while others are described as small or in need of maintenance.
On the positive side, the quiet and serene atmosphere of the rooms, combined with the excellent room service, free parking and prime location, contribute to a generally comfortable stay. Guests who prioritize well-maintained interiors and superb views will find much to enjoy, albeit with the caveat of occasional maintenance and service shortcomings.
The beds at The Petersham have garnered a mix of opinions from guests with a significant number of reviews praising the comfort and quality. Many guests described the beds as very comfortable, providing a good night's sleep with additional remarks on the high quality of the linens. Descriptors like amazing, serene, large and superbly fitted were frequently mentioned, which highlight the overall positive perception of the bedding. Specific mentions of super king beds came up multiple times, suggesting that the size and spaciousness of the beds were appreciated.
However, some guests noted discrepancies in the bed sizes compared to what was advertised and a few found the mattresses either too hard or sagging. There were also mentions of the beds being noisy or slightly worn. Despite these mixed experiences, the general consensus leans towards a comfortable sleep experience with multiple bedding options and a focus on bedroom comfort.
The Petersham has garnered high praise from guests regarding its cleanliness. Reviews consistently describe the hotel and its rooms as spotlessly clean, immaculately cleaned every day and exceptionally well-maintained. Visitors highlight that the property is not only clean but also well decorated, contributing to a pleasant overall experience. The hotel's shared areas are frequently noted for being in good condition and hygienically managed.
Rooms at The Petersham are repeatedly complimented for their cleanliness and beautiful decor. Despite one mention of dusty carpets and a bathroom in need of a deep clean, the vast majority of reviews affirm that both the rooms and bathrooms are cleaned to a high standard. The meticulous attention to cleanliness extends to supporting facilities with clean towels and well-maintained interiors.
Guests appreciate the hygiene practices at The Petersham with many noting the excellent maintenance and support from the staff. From clean restrooms to the spotless communal areas, the hotel's commitment to cleanliness and hygiene shines through. This ensures a comfortable and healthy environment for all visitors, leading to numerous recommendations for this beautiful, clean and well-kept property.
At 'The Petersham', the standout feature is undoubtedly the staff who offer exceptional service that enhances the overall guest experience. From the moment visitors arrive, they are greeted by very friendly and helpful receptionists who are described as efficient, polite and welcoming. This level of attentiveness continues throughout the stay with various mentions of staff being incredibly helpful and attentive, ensuring that guests feel well cared for.
The dinner staff and restaurant personnel are noted for their politeness and friendliness, contributing to the overall dining experience. The bartender receives praise for crafting fine cocktails, adding a special touch to evenings spent in the bar. Guests also appreciated the pleasant and engaging nature of the restaurant staff, which adds to the enjoyable culinary experiences.
Housekeeping deserves special acknowledgment for its meticulous attention to detail and helpfulness, maintaining high standards of cleanliness and comfort. This level of care extends to the overall management of the hotel, where staff consistently receive commendations for their professionalism, dedication and efficient service.
Despite a few isolated instances of less favorable interactions, such as an unfriendly maitre d' or occasional busy reception, the majority of the reviews highlight the positive impact of the staff, describing them as warm, charming, attentive, cordial and respectful. The support and kindness from the staff significantly contribute to the welcoming atmosphere and well-being of the guests, making 'The Petersham' a memorable place to stay. Overall, the staff's commitment to providing excellent service stands as a testament to the hotel's dedication to guest satisfaction.
The Petersham offers a variety of WiFi options catering to different needs. Guests appreciated the good and moderate WiFi access provided in the rooms, highlighting the convenience for both leisure and business travelers. The availability of free WiFi is a positive feature, particularly for those needing to use laptops or other devices seamlessly. Although some reviews indicated that the WiFi could be unreliable at times, the overall experience was enhanced by the password-free access to the network. The guest and business WiFi services add value, especially for visitors staying in family rooms. For basic internet usage, the hotel's options proved to be sufficient, ensuring guests stay connected during their visit.
The Petersham offers a peaceful and relaxing experience, perfect for families looking to enjoy quality time together. The hotel boasts lovely views and a tranquil ambiance, creating a serene environment for guests. It is full of class and provides fun for the whole family, making it an excellent choice for family gatherings.
Guests have noted that the hotel is quiet and relaxed, yet very family-friendly with cosy spots designed for family interactions. The meals have been praised as delicious, further enhancing the family experience. Specifically, the hotel offers amenities that cater to children, such as a kids' breakfast menu and comfortable family rooms.
There have been reports of guests enjoying multiple family gatherings and having no issues during their stay. The spacious areas within the hotel allow for family-friendly activities, making it a complete value-for-money destination for those with children. For special occasions or simply a serene getaway, The Petersham has proven to be a delightful choice for families.
The Petersham offers a welcoming and enjoyable stay, consistently delivering on its four-star rating. Guests appreciate the classic, Victorian-style rooms that are both beautiful and comfortable, providing a heritage ambiance that many find charming. The decor and fittings are notably stylish, contributing to an overall exquisite atmosphere. Services are highlighted as excellent with staff being notably nice and attentive. A champagne breakfast adds a touch of luxury to the stay, which is appreciated by guests. Despite some criticisms, the general consensus is that The Petersham meets the expectations of a four-star hotel and provides an affordable and pleasant experience.
The Petersham is ideally suited for business travelers, featuring well-maintained and clean facilities. This business hotel is equipped with essential business amenities, including a dedicated meeting room and a board room, making it perfect for executives and work trips. The property offers excellent parking facilities and is situated in a prime location near London airport, enhancing convenience for those traveling for work. For those visiting Twickenham, it serves as an optimal base. Guests can also benefit from spacious desks and tables suitable for work and enjoy a good breakfast spread that caters specifically to business needs. Overall, The Petersham stands out as an excellent choice for meeting clients and conducting business activities.
The Petersham hotel provides an accessible and convenient experience for guests with disabilities. The check-in and check-out processes are seamless and easy. Navigation throughout the hotel's floors is straightforward with ramps available for ease of movement. The environment is conducive to comfort and the areas are kept clean and accessible. Parking is made easy with accessible parking spaces, although the car park is noted to be small. The rooms cater to differently-abled guests. However, there is a lack of handles in the bath and shower, which could pose a challenge. Overall, The Petersham offers thoughtful accessibility features that ensure a comfortable stay for guests with disabilities.
The Petersham boasts beautiful surroundings and exquisite gardens, creating a nice and tranquil ambiance for guests. Its location offers pleasant views and convenient access for walks to the river and into town. For honeymooners, the hotel goes above and beyond, decorating rooms with rose petals and providing a complimentary bottle of champagne. Many guests highlighted the honeymoon suite and the thoughtful gestures like honeymoon gifts arriving, making it a perfect honeymoon stay.
The Petersham exudes the charm and sophistication of a classic boutique hotel. Guests appreciate the stylish and well-designed rooms with several highlighting the modern look and ambiance in the hallways. The hotel's unique, curved rooms have been particularly noted for their exquisite design. Located in a stunning setting, The Petersham successfully combines the elegance of a boutique hotel with a warm and inviting personality. The well-ventilated rooms contribute to a comfortable stay, underscoring the hotel's commitment to guest comfort. All these elements together create a distinctive boutique feel that appeals to those seeking a refined yet personal hotel experience.
The Petersham offers guests a truly luxurious experience. From the moment one steps into the hotel, the professional service stands out, providing a seamless and welcoming stay. The rooms are a harmonious blend of classic elegance and modern sophistication, creating a very stylish ambiance. Each room is meticulously designed, featuring luxurious bedding and soft towels, ensuring the utmost comfort. The high-end feel extends to the luxurious treatments available, adding an extra layer of indulgence to the stay.
Guests appreciate the value for money, noting the high standards without an exorbitant price tag. The hotel's decor is both beautiful and well-maintained, giving it a boutique hotel charm. The luxurious suites provide a serene retreat, making it a superb choice for families and individuals alike. Overall, The Petersham's unique and carefully curated environment leaves guests with a lasting impression of luxury and elegance.
The Petersham is a hotel with a classic old-world charm that has garnered appreciation for its romantic appeal, making it an ideal spot for couples and special events like weddings. Guests consistently praise the superb views from the rooms, particularly at sunset when the vistas over the river offer breathtaking scenes that add to the romantic atmosphere. The ambiance of the place is described as peaceful and relaxing, complemented by the cosy and intimate settings of the rooms.
The hotel staff go out of their way to enhance the romantic experience with thoughtful touches such as room decorations featuring rose petals. The historical charm of the building, combined with the beautiful setting and carefully maintained old-world aesthetics, creates a backdrop that is both fabulous and whimsical.
The Petersham features dark themes, chandeliers and opportunities for candlelit dinners, which contribute to an overall atmosphere of romance. The location itself is stunning; guests find it perfect for a romantic getaway due to its serene environment and picturesque outlooks. For those looking to propose or celebrate a special occasion, the hotel has been a favourite, helping to create memorable moments in its beautiful and tranquil surroundings.
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Location
Guests can relish in the serene surroundings, whether they are walking along the river, exploring Richmond Park or visiting nearby attractions like Kew Gardens and Hampton Court. The hotel's elevated position affords it some of the best views in the city, making it an ideal spot for a romantic getaway or a peaceful retreat.
Conveniently located near public transport links, 'The Petersham' allows easy access to central London, making it perfect for both leisure and business travelers. The stunning scenery and idyllic setting create a relaxed, country-house atmosphere without compromising on proximity to the bustling city.
Overall, 'The Petersham' promises a delightful stay with its unbeatable location, beautiful views and outstanding access to both nature and urban amenities. It stands out not just as a place to stay, but as a destination in its own right.
Breakfast
Particularly praised is the exquisite Champagne at breakfast and the full English breakfast, which some have found simply delicious. The scenic views from the breakfast room overlooking the Thames add to the dining experience, enhancing overall satisfaction. Guests also commend the breakfast menu's variety and the accommodating staff, which contribute to a pleasant start to their day.
However, there are recurring comments about the breakfast's cost with many finding it pricey compared to other options. Some guests felt that the breakfast service could be inconsistent, slow and in certain instances, poor. A few reviewers noted that room service for breakfast was prompt and the in-room dining was a convenient perk.
Overall, while the Petersham's breakfast can be somewhat costly, the quality of the food, range of options, accommodating service and beautiful views make it a worthwhile experience for many guests.
Dinner
However, the dining experience is limited by its operating hours, as the restaurant is only open on weekends with guests expressing disappointment over its midweek closure and limited evening menu options. Critics pointed out outdated decor and a warm environment in the dining areas, which can detract from the overall experience.
Despite these drawbacks, the food is consistently described as amazing, superb and first-class, supported by friendly and helpful staff that enhance the dining experience. The restaurant excels in providing a luxury and fine dining ambiance, making it a highly recommended destination for those seeking high standards of culinary delight within a picturesque setting.
Rooms
However, some guests find certain rooms to be small, dated and in need of updates, pointing out issues such as dated carpets, worn furniture and basic amenities. Additionally, many rooms lack air conditioning, fridges and, at times, proper ventilation, leading to discomfort during hotter periods. Despite some rooms being described as well-appointed with luxurious towels and robes, the overall upkeep in terms of cleanliness and modernity sometimes falls short of expectations.
Room sizes vary significantly with some guests noting spacious suites while others mention disappointingly small and poky rooms. The bathrooms receive mixed reviews as well; some are praised for their size and cleanliness, while others are described as small or in need of maintenance.
On the positive side, the quiet and serene atmosphere of the rooms, combined with the excellent room service, free parking and prime location, contribute to a generally comfortable stay. Guests who prioritize well-maintained interiors and superb views will find much to enjoy, albeit with the caveat of occasional maintenance and service shortcomings.
Beds
However, some guests noted discrepancies in the bed sizes compared to what was advertised and a few found the mattresses either too hard or sagging. There were also mentions of the beds being noisy or slightly worn. Despite these mixed experiences, the general consensus leans towards a comfortable sleep experience with multiple bedding options and a focus on bedroom comfort.
Cleanliness
Rooms at The Petersham are repeatedly complimented for their cleanliness and beautiful decor. Despite one mention of dusty carpets and a bathroom in need of a deep clean, the vast majority of reviews affirm that both the rooms and bathrooms are cleaned to a high standard. The meticulous attention to cleanliness extends to supporting facilities with clean towels and well-maintained interiors.
Guests appreciate the hygiene practices at The Petersham with many noting the excellent maintenance and support from the staff. From clean restrooms to the spotless communal areas, the hotel's commitment to cleanliness and hygiene shines through. This ensures a comfortable and healthy environment for all visitors, leading to numerous recommendations for this beautiful, clean and well-kept property.
Staff
The dinner staff and restaurant personnel are noted for their politeness and friendliness, contributing to the overall dining experience. The bartender receives praise for crafting fine cocktails, adding a special touch to evenings spent in the bar. Guests also appreciated the pleasant and engaging nature of the restaurant staff, which adds to the enjoyable culinary experiences.
Housekeeping deserves special acknowledgment for its meticulous attention to detail and helpfulness, maintaining high standards of cleanliness and comfort. This level of care extends to the overall management of the hotel, where staff consistently receive commendations for their professionalism, dedication and efficient service.
Despite a few isolated instances of less favorable interactions, such as an unfriendly maitre d' or occasional busy reception, the majority of the reviews highlight the positive impact of the staff, describing them as warm, charming, attentive, cordial and respectful. The support and kindness from the staff significantly contribute to the welcoming atmosphere and well-being of the guests, making 'The Petersham' a memorable place to stay. Overall, the staff's commitment to providing excellent service stands as a testament to the hotel's dedication to guest satisfaction.
Wi-Fi
Family
Guests have noted that the hotel is quiet and relaxed, yet very family-friendly with cosy spots designed for family interactions. The meals have been praised as delicious, further enhancing the family experience. Specifically, the hotel offers amenities that cater to children, such as a kids' breakfast menu and comfortable family rooms.
There have been reports of guests enjoying multiple family gatherings and having no issues during their stay. The spacious areas within the hotel allow for family-friendly activities, making it a complete value-for-money destination for those with children. For special occasions or simply a serene getaway, The Petersham has proven to be a delightful choice for families.
4 Star
Business
Accessible
Honeymoon
Boutique-Style
Luxury
Guests appreciate the value for money, noting the high standards without an exorbitant price tag. The hotel's decor is both beautiful and well-maintained, giving it a boutique hotel charm. The luxurious suites provide a serene retreat, making it a superb choice for families and individuals alike. Overall, The Petersham's unique and carefully curated environment leaves guests with a lasting impression of luxury and elegance.
Romantic
The hotel staff go out of their way to enhance the romantic experience with thoughtful touches such as room decorations featuring rose petals. The historical charm of the building, combined with the beautiful setting and carefully maintained old-world aesthetics, creates a backdrop that is both fabulous and whimsical.
The Petersham features dark themes, chandeliers and opportunities for candlelit dinners, which contribute to an overall atmosphere of romance. The location itself is stunning; guests find it perfect for a romantic getaway due to its serene environment and picturesque outlooks. For those looking to propose or celebrate a special occasion, the hotel has been a favourite, helping to create memorable moments in its beautiful and tranquil surroundings.
No, The Petersham doesn't have any pool.
No, a spa isn't available at The Petersham.
No, The Petersham doesn't allow dogs.
No, parking facilities aren't available at The Petersham.
No, The Petersham doesn't have a gym.
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