Class Hotel Rio Claro
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Summary of reviewsClass Hotel Rio Claro receives high marks for its central location, providing easy access to main attractions, shopping centers, parks and a variety of restaurants, making it a prime spot for visitors. Guests appreciate the convenience of covered parking and the hotel's strategic locale, which allows for seamless exploration of the city.
The breakfast experience at the hotel garners generally positive reviews with many praising the wide variety and quality of the options available, including fruits, breads, cakes and juices. Despite some suggestions for greater variety and better catering to dietary restrictions, the breakfast is often described as excellent and well-served by polite kitchen staff.
The hotel's dinner service also receives favorable feedback, especially for the a la carte menu, which is praised for its excellent food and fair pricing. While there are occasional reports of slow service and mix-ups, the overall dining experience is positive, supported by convenient room service and the restaurant's all-day availability.
Rooms at Class Hotel Rio Claro are identified as spacious and comfortable with guests frequently mentioning the quality of the beds, air conditioning and general cleanliness. However, there are some concerns about maintenance, including mentions of outdated facilities, occasional odors and noise issues, indicating that some rooms may benefit from updates and better upkeep.
Cleanliness across the hotel is noted positively by many guests, citing clean rooms, bedding and a well-maintained exterior. Still, there are areas for improvement with reports of mold, dirty hallway carpets and unpleasant odors pointing to a need for more consistent cleaning standards.
The staff at Class Hotel Rio Claro are lauded for their friendliness and professionalism, significantly enhancing guests' experiences. From efficient reception services to attentive cleaning staff, the employees contribute greatly to creating a welcoming atmosphere and ensuring a pleasant stay.
Wi-Fi at the hotel presents a mixed experience with several guests finding it unreliable and in need of improvement. Issues with connectivity and speed are frequent, indicating that the hotel could benefit from upgrading its internet services.
The gym is well-received for its spaciousness and new equipment, though some guests note that regular maintenance and cleanliness could be improved. The pool area, though aesthetically pleasing and surrounded by beautiful gardens, receives mixed reviews due to frequent mentions of it being dirty or out of service.
Parking at the hotel is convenient and secure with ample covered and underground spaces, though occasional tight parking spots can be a minor inconvenience. Overall, guests appreciate the ease and security of the parking facilities.
While the beds at the hotel generally receive praise for their comfort and quality, some guests note issues with pillows and bedding, suggesting room for improvement in ensuring all guests have a comfortable sleep experience.
For a three-star hotel, Class Hotel Rio Claro offers a solid and fitting experience with a good cost-benefit ratio. The offerings and services are considered basic yet comprehensive, making it a practical choice for travelers.
Business travelers find the hotel suitable with clean, spacious rooms and amenities that cater to professional needs. The provision of business meeting spaces and workspace setups is appreciated, although the unreliable Wi-Fi could pose a challenge.
Lastly, the hotel is noted for its commendable accessibility features, such as ramps and thoughtfully placed rooms, making it a favorable choice for disabled guests or families needing special accommodations. Despite a narrow entry driveway, the overall accessibility and staff attentiveness contribute positively to guests' experiences.
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The breakfast experience at the hotel garners generally positive reviews with many praising the wide variety and quality of the options available, including fruits, breads, cakes and juices. Despite some suggestions for greater variety and better catering to dietary restrictions, the breakfast is often described as excellent and well-served by polite kitchen staff.
The hotel's dinner service also receives favorable feedback, especially for the a la carte menu, which is praised for its excellent food and fair pricing. While there are occasional reports of slow service and mix-ups, the overall dining experience is positive, supported by convenient room service and the restaurant's all-day availability.
Rooms at Class Hotel Rio Claro are identified as spacious and comfortable with guests frequently mentioning the quality of the beds, air conditioning and general cleanliness. However, there are some concerns about maintenance, including mentions of outdated facilities, occasional odors and noise issues, indicating that some rooms may benefit from updates and better upkeep.
Cleanliness across the hotel is noted positively by many guests, citing clean rooms, bedding and a well-maintained exterior. Still, there are areas for improvement with reports of mold, dirty hallway carpets and unpleasant odors pointing to a need for more consistent cleaning standards.
The staff at Class Hotel Rio Claro are lauded for their friendliness and professionalism, significantly enhancing guests' experiences. From efficient reception services to attentive cleaning staff, the employees contribute greatly to creating a welcoming atmosphere and ensuring a pleasant stay.
Wi-Fi at the hotel presents a mixed experience with several guests finding it unreliable and in need of improvement. Issues with connectivity and speed are frequent, indicating that the hotel could benefit from upgrading its internet services.
The gym is well-received for its spaciousness and new equipment, though some guests note that regular maintenance and cleanliness could be improved. The pool area, though aesthetically pleasing and surrounded by beautiful gardens, receives mixed reviews due to frequent mentions of it being dirty or out of service.
Parking at the hotel is convenient and secure with ample covered and underground spaces, though occasional tight parking spots can be a minor inconvenience. Overall, guests appreciate the ease and security of the parking facilities.
While the beds at the hotel generally receive praise for their comfort and quality, some guests note issues with pillows and bedding, suggesting room for improvement in ensuring all guests have a comfortable sleep experience.
For a three-star hotel, Class Hotel Rio Claro offers a solid and fitting experience with a good cost-benefit ratio. The offerings and services are considered basic yet comprehensive, making it a practical choice for travelers.
Business travelers find the hotel suitable with clean, spacious rooms and amenities that cater to professional needs. The provision of business meeting spaces and workspace setups is appreciated, although the unreliable Wi-Fi could pose a challenge.
Lastly, the hotel is noted for its commendable accessibility features, such as ramps and thoughtfully placed rooms, making it a favorable choice for disabled guests or families needing special accommodations. Despite a narrow entry driveway, the overall accessibility and staff attentiveness contribute positively to guests' experiences.
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3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Class Hotel Rio Claro boasts an enviable location that consistently impresses its guests. Centrally situated in downtown Rio Claro, the hotel offers easy access to main attractions, shopping centers, parks and an array of restaurants. This prime position makes it easy for visitors to explore the city and enjoy nearby amenities without hassle.
Guests often highlight the hotel's proximity to the city center, describing it as perfect for anyone looking to stay close to the heart of activities. The accessibility of the hotel is another frequent point of praise with many reviews noting how simple it is to get to from various parts of the city. Convenient covered parking further adds to the ease of access.
The location isn't the only noteworthy aspect; guests also commend the friendly staff, cleanliness and comfortable rooms. The hotel's gym and breakfast offerings receive positive remarks, making it a well-rounded option for travelers seeking both convenience and quality service. Overall, Class Hotel Rio Claro provides an excellent choice for visitors due to its strategic locale combined with decent amenities and attentive service.
Class Hotel Rio Claro offers a breakfast experience that receives mixed but generally positive feedback from its guests. The breakfast is frequently described as very good, plentiful and well-served, boasting a wide variety of options including an assortment of fruits, breads, cakes and juices. Many reviewers highlight the excellent quality and the fantastic service provided by the attentive and polite kitchen staff.
Several reviews express high satisfaction with the breakfast, calling it excellent, delicious and wonderful. The breakfast is also noted to be visually appealing and abundant with a good selection that meets the expectations for the daily rate.
However, there are some points of critique. Some guests felt that the breakfast lacked variety, particularly in terms of bread and cake options and suggested improvements in quality, especially for fruits and natural products. There were also mentions of the need for more lactose-free options and plant-based milk. A few reviews were disappointed with the breakfast, citing limited food options, slow replenishment and instances of old or burnt food.
Overall, while the breakfast at Class Hotel Rio Claro is generally well-received and appreciated for its variety and quality, there is room for enhancement to better meet the diverse preferences and dietary requirements of its guests.
Class Hotel Rio Claro offers a diverse dining experience with an a la carte restaurant that's highly praised for its excellent food and cold beer. Guests appreciate the fair pricing of the restaurant food and commend room service for its tasty offerings. Despite some reports of slow service and occasional mix-ups with orders, the variety and quality of dishes often leave a lasting impression. The restaurant's convenience, being open all day, serves well for those arriving outside of typical lunch hours and the coffee is notably good. However, there have been instances of long wait times, especially during dinner and some guests have noted the need for more attentive service and improved communication among staff. While there were a few mentions of less satisfactory items like pizza and French fries, overall, the dining experience at Class Hotel Rio Claro receives positive feedback for its well-prepared meals and reasonable prices.
Class Hotel Rio Claro offers a mixed experience for guests, particularly in terms of room quality. Positively, many reviewers have appreciated the spaciousness and comfort of the rooms, noting the good-sized layout, comfortable beds and efficient air conditioning. The cleanliness of the rooms is often highlighted with several guests mentioning excellent accommodations and well-maintained facilities. The staff friendliness and the pleasant atmosphere also contribute to a welcoming environment.
However, there are notable areas needing improvement. Some rooms have been described as old and poorly maintained with specific issues like damaged floors, mold in the shower seams and insecure toilets frequently mentioned. The presence of unpleasant odors, such as cigarette smoke and sewage, in non-smoking rooms detracts from the overall experience. Additionally, certain rooms have suffered from noise problems, outdated fixtures and insufficient cleaning standards.
Overall, while many guests find the rooms comfortable and well-serviced, the hotel's facilities require attention to maintenance and cleanliness to enhance the guest experience fully.
Class Hotel Rio Claro offers a mix of experiences when it comes to their beds. Guests frequently commend the hotel for its comfortable beds and quality mattresses, describing them as cozy and conducive to a good night's sleep. Several reviews highlight the large, modern beds with good, new mattresses, which add to the room's comfort. The pillows, however, receive mixed feedback with a few guests finding them too low or generally uncomfortable.
On the downside, some visitors report issues with the beds, such as uncomfortable or terrible mattresses and small or inadequate bedding. A few reviews mention stained or moldy bed sheets and some guests note that the single blanket provided is too thin or small to cover an adult properly.
Overall, while many guests find the beds at Class Hotel Rio Claro comfortable and satisfactory, a segment of visitors points out areas needing improvement to enhance their sleeping experience.
Guests of Class Hotel Rio Claro have shared mixed feedback regarding the cleanliness of the hotel. Positive mentions highlight clean and comfortable rooms with bedding and towels being consistently spotless. Some guests noted that rooms were very clean and the overall cleanliness of the restaurant and facilities was commendable. The hotel's exterior also received praise for its attractive appearance.
However, areas for improvement were frequently mentioned. Some guests reported inadequate room and bathroom cleaning and issues like mold stains, dirty hallway carpets and stained walls were noted. Specific complaints included a strong sewage smell in some bathrooms and unpleasant odors in corridors. While the cleaning staff was often praised for their hard work, some noted that overall cleanliness still fell short of expectations, indicating a need for more consistent and thorough cleaning routines.
Class Hotel Rio Claro stands out for its exceptional staff, known for their consistently friendly and attentive service. Guests frequently highlight the politeness and professionalism of the employees, making their stay particularly enjoyable. The reception service is often praised for its efficiency and warm welcome, setting a positive tone for the entire visit.
The attentive and helpful nature of the attendants is a recurring theme in the feedback with many guests noting the comprehensive maintenance and cleanliness upheld by the staff. The cleaning team also garners specific commendations for their excellent work.
Efforts from all team members contribute to the hotel's reputation for excellent customer service. Guests appreciate the professionalism evident during check-in and check-out procedures and the staff's ability to address various needs promptly. The hospitality extended by the employees adds a significant value to the overall experience.
Despite a few mentions of less favorable interactions and occasional lapses in service, the majority of reviews reflect a high level of satisfaction with the service provided. The positive atmosphere created by the staff, combined with the hotel's amenities and comfort, often leaves guests with a desire to extend their stay.
Overall, the staff at Class Hotel Rio Claro play a crucial role in ensuring a pleasant and memorable experience for their visitors, earning high marks for their courtesy, attentiveness and exceptional service standards.
Guests staying at Class Hotel Rio Claro have mixed experiences regarding the hotel's Wi-Fi. On the positive side, some reviews mention no issues with connectivity and highlight that the Wi-Fi works well or is decent. There were instances where good Wi-Fi was noted and for a few, the Wi-Fi worked without any complications.
However, a noticeable number of guests have expressed dissatisfaction with the hotel's Wi-Fi service. There are reports of the internet fluctuating too much and the connection being particularly unreliable in certain rooms, such as room 425. Issues such as weak signals and unsatisfactory speeds are also mentioned with some guests encountering consistently weak performance from both the wired network and Wi-Fi. Several reviews even described the Wi-Fi as horrible or terrible, making it clear that the hotel needs to address these connectivity issues to enhance the overall guest experience.
The gym at Class Hotel Rio Claro offers a spacious fitness area, praised for its completeness and new equipment. Guests appreciate the open and accessible fitness space, often describing it positively. However, remarks indicate that regular check-ups and improvements are necessary with some concerns about cleanliness and maintenance, including dirty gym towels. Overall, the gym provides a good variety of equipment, but attention to upkeep could enhance the experience.
The pool at Class Hotel Rio Claro has received a mixed range of comments in recent guest reviews. Some visitors have praised the pool, noting its beauty and the pleasant surrounding green gardens. Positive remarks highlight a clean and visually appealing pool area. However, several concerns overshadow these positives with frequent mentions of the pool being dirty, neglected or even green with algae. Guests also noted issues such as the pool being out of service, small and cold. The lack of amenities like lifeguards and lounge chairs further contributed to some negative experiences. Despite its attractive design and occasional cleanliness, consistent upkeep and better management are areas needing improvement for a more consistently positive guest experience.
Class Hotel Rio Claro offers convenient and secure parking options for its guests. The parking area includes covered spaces, free private parking and an underground garage, ensuring vehicles are well-protected. The hotel boasts its own parking premises, allowing for easy and direct access. Guests find the parking very satisfactory with ample space available most of the time. However, some note that the lower-level parking can be tight and at times, there might not be enough space for all cars. Despite these minor issues, the overall parking experience is positive, especially with the added benefits of free parking and good accessibility.
Class Hotel Rio Claro provides a good balance for those seeking a three-star experience. Guests found the hotel to be fitting for its rating with comfortable rooms that are suitable for short stays. The services provided are basic but comprehensive with all necessary amenities included in the price. Visitors appreciated the excellent cost-benefit and cost-effectiveness, making it a solid option for travelers passing through the city. Though some felt the experience wasn't overly luxurious, the overall expectations for a three-star hotel were met, highlighting it as a practical and economical choice.
Class Hotel Rio Claro is a suitable option for business travelers, offering clean and spacious rooms that can be reserved upon request. Guests appreciate the provision of workspace setups as part of the room rates, along with a secure working environment inside the rooms. The hotel provides ample empty rooms for business meetings and directions to local business centers during check-in, catering well to professional needs.
The overall experience is considered ideal for business trips, maintaining a good cost-benefit ratio. Guests find the reception to be adapted and the rooms functional for travel, ensuring nothing interferes with professional activities. For those working in the area again, the hotel is noted as a preferred accommodation option. However, the Wi-Fi is reported to be unreliable, which might be a drawback for those needing steady internet access for work.
Class Hotel Rio Claro stands out for its commendable accessibility features, making it a favorable choice for guests with disabilities. The hotel is described as an easily accessible place with ramps facilitating smooth entry. The layout conveniently places rooms near the main reception, ensuring minimal navigational challenges. There are also personalized spaces for families, indicating thoughtful consideration towards various guest needs. Although the driveway for entry is noted as narrow, the overall accessibility of the hotel, coupled with attentive employee service, contributes positively to the guest experience.
Class Hotel Rio Claro features an outdoor pool that has garnered a variety of impressions from guests. While the pool size varies according to some visitors, it is consistently praised for being well-maintained and accessible. Guests appreciate the outdoor resting areas near the pool, providing a comfortable environment for relaxation. Descriptions such as beautiful and good frequently appear, reflecting positive experiences. However, there are occasional mentions of the pool having a neglected appearance, suggesting variability in its upkeep. Overall, the pool remains a noteworthy aspect of the guest experience at the hotel.
Class Hotel Rio Claro stands out as an excellent choice for families traveling with their dogs. This pet-friendly hotel allows dogs in the apartments, providing pet beds and room accessories to ensure both comfort and convenience. Pet bowls are also present in the room, enhancing the stay for furry companions. The hotel maintains no restrictions on dogs entering any of the rooms, making it a stress-free environment for pet owners. While there are limited common areas for meals with pets, the overall experience is designed to make guests and their dogs feel at home. Rooms vary based on the number of pets, demonstrating careful consideration for all pet-related needs.
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Location
Guests often highlight the hotel's proximity to the city center, describing it as perfect for anyone looking to stay close to the heart of activities. The accessibility of the hotel is another frequent point of praise with many reviews noting how simple it is to get to from various parts of the city. Convenient covered parking further adds to the ease of access.
The location isn't the only noteworthy aspect; guests also commend the friendly staff, cleanliness and comfortable rooms. The hotel's gym and breakfast offerings receive positive remarks, making it a well-rounded option for travelers seeking both convenience and quality service. Overall, Class Hotel Rio Claro provides an excellent choice for visitors due to its strategic locale combined with decent amenities and attentive service.
Breakfast
Several reviews express high satisfaction with the breakfast, calling it excellent, delicious and wonderful. The breakfast is also noted to be visually appealing and abundant with a good selection that meets the expectations for the daily rate.
However, there are some points of critique. Some guests felt that the breakfast lacked variety, particularly in terms of bread and cake options and suggested improvements in quality, especially for fruits and natural products. There were also mentions of the need for more lactose-free options and plant-based milk. A few reviews were disappointed with the breakfast, citing limited food options, slow replenishment and instances of old or burnt food.
Overall, while the breakfast at Class Hotel Rio Claro is generally well-received and appreciated for its variety and quality, there is room for enhancement to better meet the diverse preferences and dietary requirements of its guests.
Dinner
Rooms
However, there are notable areas needing improvement. Some rooms have been described as old and poorly maintained with specific issues like damaged floors, mold in the shower seams and insecure toilets frequently mentioned. The presence of unpleasant odors, such as cigarette smoke and sewage, in non-smoking rooms detracts from the overall experience. Additionally, certain rooms have suffered from noise problems, outdated fixtures and insufficient cleaning standards.
Overall, while many guests find the rooms comfortable and well-serviced, the hotel's facilities require attention to maintenance and cleanliness to enhance the guest experience fully.
Beds
On the downside, some visitors report issues with the beds, such as uncomfortable or terrible mattresses and small or inadequate bedding. A few reviews mention stained or moldy bed sheets and some guests note that the single blanket provided is too thin or small to cover an adult properly.
Overall, while many guests find the beds at Class Hotel Rio Claro comfortable and satisfactory, a segment of visitors points out areas needing improvement to enhance their sleeping experience.
Cleanliness
However, areas for improvement were frequently mentioned. Some guests reported inadequate room and bathroom cleaning and issues like mold stains, dirty hallway carpets and stained walls were noted. Specific complaints included a strong sewage smell in some bathrooms and unpleasant odors in corridors. While the cleaning staff was often praised for their hard work, some noted that overall cleanliness still fell short of expectations, indicating a need for more consistent and thorough cleaning routines.
Staff
The attentive and helpful nature of the attendants is a recurring theme in the feedback with many guests noting the comprehensive maintenance and cleanliness upheld by the staff. The cleaning team also garners specific commendations for their excellent work.
Efforts from all team members contribute to the hotel's reputation for excellent customer service. Guests appreciate the professionalism evident during check-in and check-out procedures and the staff's ability to address various needs promptly. The hospitality extended by the employees adds a significant value to the overall experience.
Despite a few mentions of less favorable interactions and occasional lapses in service, the majority of reviews reflect a high level of satisfaction with the service provided. The positive atmosphere created by the staff, combined with the hotel's amenities and comfort, often leaves guests with a desire to extend their stay.
Overall, the staff at Class Hotel Rio Claro play a crucial role in ensuring a pleasant and memorable experience for their visitors, earning high marks for their courtesy, attentiveness and exceptional service standards.
Wi-Fi
However, a noticeable number of guests have expressed dissatisfaction with the hotel's Wi-Fi service. There are reports of the internet fluctuating too much and the connection being particularly unreliable in certain rooms, such as room 425. Issues such as weak signals and unsatisfactory speeds are also mentioned with some guests encountering consistently weak performance from both the wired network and Wi-Fi. Several reviews even described the Wi-Fi as horrible or terrible, making it clear that the hotel needs to address these connectivity issues to enhance the overall guest experience.
Gym
Pool
Parking
3 Star
Business
The overall experience is considered ideal for business trips, maintaining a good cost-benefit ratio. Guests find the reception to be adapted and the rooms functional for travel, ensuring nothing interferes with professional activities. For those working in the area again, the hotel is noted as a preferred accommodation option. However, the Wi-Fi is reported to be unreliable, which might be a drawback for those needing steady internet access for work.
Accessible
Outdoor Pool
Dog Friendly
Yes, Class Hotel Rio Claro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Class Hotel Rio Claro.
Yes, Class Hotel Rio Claro welcomes dogs.
Yes, parking facilities are available at Class Hotel Rio Claro.
Yes, Class Hotel Rio Claro has a gym.
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