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Hotel Castillo del Mar

Riohacha , Calle 9 A No. 15-352 (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Castillo del Mar is lauded for its exceptional beachfront location, offering a serene and private waterfront escape just steps from the hotel. Its tranquil setting allows guests to enjoy stunning sea views, creating an atmosphere ideal for relaxation. The hotel benefits from a harmonious placement, providing both tranquility and accessibility to nearby city attractions, including restaurants, the Malecon, and basic amenities, contributing to its overall convenience.

The spacious and comfortable rooms often feel like private apartments, with many appreciating the cleanliness and peacefulness they provide. Guests generally enjoy the commitment to hygiene and the daily upkeep of the pool, although some areas require improved maintenance. The pool, with its safe structure and beach access, complements the picturesque setting, although suggestions for enhanced maintenance and poolside amenities have been noted.

The exceptional service from the staff stands out, with commendations for their professionalism, attentiveness, and friendliness, which significantly enriches the guest experience. Despite mixed reviews on breakfast and dinner, many found the dining experiences enjoyable, particularly appreciating traditional flavors and quality service from the restaurant staff.

While the hotel offers promising amenities, some aspects such as breakfast variety, dining options, room amenities, Wi-Fi connectivity, and mattress quality have room for improvement. Nonetheless, Hotel Castillo del Mar continues to offer a delightful mix of beautiful beachfront access, strategic location, and exceptional service, making it a commendable choice for guests seeking a relaxing and enjoyable seaside retreat.
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Hotel near The Beach

This hotel offers breathtaking ocean views and direct access to the beach. It's an ideal spot for a relaxing getaway, equipped with amenities that enhance the coastal experience, such as a swimming pool.

Family Friendly Hotel

Being on the beach in Riohacha, this hotel offers recreation opportunities such as an outdoor pool. Additional amenities like complimentary Wi-Fi and concierge services enhance its appeal for families.

Dog Friendly Hotel

This hotel is listed as pet-friendly.

Dogs Stay Free

Hotel with Swimming Pool

This hotel is beachfront and features an outdoor pool. It also offers amenities suitable for families, such as a kids' club and family rooms.

Children's Pool Outdoor Pool

Hotel with Parking

Hotel Castillo del Mar provides both free self-parking and private parking facilities. This offers guests flexibility and ensures ample space for vehicles directly at the hotel.

4-Star Hotel

This 4-star hotel offers a luxurious beachfront experience with direct private beach access and two on-site restaurants. Guests can enjoy an outdoor pool, a children's pool, and some accommodations feature private pools. Rooms are well-equipped with minibars, Smart TVs with cable channels and Netflix, rainfall showerheads, and complimentary toiletries. It provides a business center and a kids' club, catering to both relaxation and family needs.

Hotel with Outdoor Pool

This beachfront hotel offers an outdoor pool and a children's pool. Guests can enjoy dining at one of the two restaurants. It also offers a private beach.

Beachfront Hotel

Small Hotel

Hotel where Dogs Stay Free

Hotel with Children's Pool

Room Types

About Hotel Castillo del Mar

License: 47591

Guest Reviews

7.5

Good

Location

Hotel Castillo del Mar is highly praised for its exceptional location, offering guests enviable access to the sea. This advantageous positioning places the hotel directly on the beach, providing guests with a tranquil and private seaside escape. The calming beach atmosphere is a standout feature, allowing for relaxation just steps from the hotel. Many visitors appreciate the beautiful views and the serene environment, ideal for resting in peace.

While the hotel is slightly removed from the bustling tourist section, it remains conveniently close to the city's attractions. Guests can easily stroll to nearby restaurants and the Malecon, benefiting from a central location that offers access to both urban amenities and natural beauty. The proximity to pharmacies, supermarkets, and local dining options adds to the overall convenience.

The strategic placement of Hotel Castillo del Mar provides a harmonious balance between tranquility and accessibility. Its spacious and comfortable rooms, combined with sea-facing terraces, enrich the guest experience. Though some reviews mention the need for improvements in beach amenities, the location consistently earns acclaim for its scenic setting and favorable proximity to the beach and city highlights.

Breakfast

Hotel Castillo del Mar receives mixed reviews for its breakfast offerings, with a notable divide between positive remarks and areas cited for improvement. Guests who enjoyed their experience often mentioned the breakfast as being very good, with some describing it as delicious or excellent. They noted that the location adds to the appeal, with convenient proximity to attractions and the airport. Some guests appreciated the completeness and quality of the breakfast, highlighting pleasant dining experiences with good coffee and well-lit dining areas.

On the other hand, several reviews pointed out the breakfast's lack of variety and repetitive nature, stating it is basic and sometimes insufficient. Concerns were raised about the consistency of service, with occasional delays in being served, and the breakfast starting too late for business travelers. Additionally, there were remarks on the need for more diverse options, particularly to suit children and guests staying multiple days. Overall, while some guests found the breakfast enjoyable, there is room for improvement in both variety and efficiency to better meet guest expectations.

Dinner

Hotel Castillo del Mar offers a mixed culinary experience, with a few bright spots amid areas that need improvement. Guests have noted that the food quality at the hotel can be excellent, with generous portion sizes and traditional flavors that stand out. The restaurant staff is often praised for their good service, contributing positively to some dining experiences.

However, several aspects detract from the overall restaurant experience. The menu is criticized for being limited, mainly offering fast food at night, and there seems to be a disconnect between the cost and quality of the offerings, which some guests find to be expensive. Additionally, concerns about cleanliness and a lack of variety have been highlighted, with some guests opting for nearby dining alternatives. There have been reports of extremely delayed service, occasional lapses in cleanliness, and isolated incidents affecting the dining area. Overall, while some guests enjoyed their meals at the hotel, others found significant aspects of the dining experience lacking.

Rooms

Hotel Castillo del Mar offers rooms that are generally praised for their spaciousness, cleanliness, and comfort. Guests frequently highlight the large, comfortable, and clean rooms, with some even describing them as feeling like small, private apartments. Many have enjoyed the peacefulness of the location and the beautiful sea views from their rooms, adding a touch of serenity to their stay. The hotel's proximity to the beach is another plus, providing an attractive option for those who value both convenience and privacy. However, some guests have noted issues with the room’s amenities and condition, including limited bathroom facilities, insufficient toiletries, and mattresses that are either too firm or uncomfortable. There have also been mentions of maintenance needs, such as air conditioning problems, humidity, and outdated bathrooms. While the infrastructure of Hotel Castillo del Mar is appealing in many aspects, a few guests suggest improvements in room facilities to meet the expectations set by the hotel's price point.

Beds

Hotel Castillo del Mar offers a mixed experience when it comes to the quality of its beds. Some guests found the mattresses comfortable, ensuring a good night's sleep. Others mentioned that the beds were fine, suggesting satisfactory sleeping conditions. However, a significant number of reviews highlighted issues such as mattresses being too hard or extremely firm, which detracted from a restful experience for some visitors. Complaints also surfaced about certain rooms having uncomfortable, poorly made beds, with some guests even preferring to sleep on the floor. Additionally, issues with noisy, creaky, and worn mattress protectors were noted. Despite these challenges, some guests still managed to sleep well, indicating that experiences may vary from room to room.

Cleanliness

Hotel Castillo del Mar showcases a varied experience in terms of cleanliness, receiving both praise and some constructive criticism from its guests. The rooms are frequently noted as clean, with several guests describing the cleanliness as impeccable and the hotel’s overall commitment to hygiene positively mentioned. Guests appreciated the daily cleaning of the pool and found the restaurant to be well-maintained.

However, the hotel also faces challenges with the upkeep of certain areas. Some visitors reported issues such as dirty communal bathrooms, occasional lapses in room maintenance, and unpleasant drainage smells around the property. The pool’s cleanliness and the hotel’s direct beach also seemed to fall short of some guests' expectations. While some noted the hotel’s efforts towards improvement as it undergoes remodeling, others felt that the maintenance issues detracted from the overall experience. Despite these challenges, the hotel's staff received commendations for being very nice and attentive to guest needs.

With ongoing renovations and improvements, guests can hope for a more consistently pleasant stay in the future.

Staff

Hotel Castillo del Mar is widely recognized for its remarkable staff, who consistently earn praise for their professionalism, friendliness, and helpfulness. Guests commend the attentiveness and dedication of hotel employees, noting their ability to make visitors feel comfortable and well-cared-for. The service provided by the team is frequently described as excellent, with particular acclaim given to the restaurant and bar staff, whose kindness and thoroughness stand out. Despite occasional critiques regarding the reception staff's demeanor and customer service skills, most interactions with hotel personnel are overwhelmingly positive. The commitment of the staff shines through, ensuring an enjoyable and inviting experience for all guests.

Wi-Fi

Hotel Castillo del Mar offers a mixed experience when it comes to internet connectivity. Guests have noted that while the Wi-Fi is accessible in the reception area and bar, it tends to fall short in the rooms, often resulting in no service or a weak signal. This may be a point to consider for those requiring reliable internet access during their stay. Although there are hints of good Wi-Fi, this is generally restricted to communal areas rather than private quarters. As the hotel aims to cater to visitor comfort, there is room for improvement to ensure a consistent and stable connection.

Pool

Hotel Castillo del Mar offers a pool area that receives mixed reviews from its guests. Many visitors appreciate that the pool is both large and safe for children, offering a nice structure and stunning beach access. Guests highlight the beauty of the surrounding ambiance, including a quiet beach nearby and scenic views from the rooms. Some reviewers describe the pool as clean, spacious, and even spectacular, making it an ideal spot for relaxation.

However, others note maintenance issues, such as peeling paint and cleanliness concerns. There are mentions of the pool looking unkempt, with several comments suggesting the need for more rigorous maintenance efforts. A few guests also expressed a desire for improved poolside amenities and service, such as the availability of staff to serve drinks and enhance the leisure experience. Despite the noted areas for improvement, the overall impression is that the pool's setting and design hold significant appeal for guests looking for a pleasant stay by the beach.

Beach

Hotel Castillo del Mar offers a remarkable experience for those seeking a serene seaside retreat, thanks to its enviable proximity to a private beach. This slice of coastal bliss provides guests with direct access to the serene shoreline, creating an atmosphere of tranquility and exclusivity. The beach, with its calm and beautiful sea, is a visual delight, offering a lovely setting that feels almost like a private retreat reserved just for hotel visitors.

Although the beach offers quiet and peaceful surroundings, it does have some areas that could benefit from improved maintenance and cleanliness, and a few amenities such as chairs and umbrellas are lacking. There’s untapped potential in providing more services and security to enhance the beachside experience further. Regardless, the location in front of the sea and its closeness to local tourist attractions adds to its appeal, making it an ideal location for those looking to relax and unwind away from the hustle and bustle of the city center, yet within reach of its attractions.

Beachfront

Hotel Castillo del Mar boasts a remarkable beachfront location that consistently impresses its guests. The hotel offers direct access to a peaceful and notably calm stretch of beach, often described as almost private, providing an exclusive and serene seaside experience. The beach access is a standout feature, with many guests enjoying the tranquility and privacy it offers, making it one of the few good hotels with such an advantage.

The hotel's facilities complement its idyllic setting, featuring well-lit and organized rooms, and a pleasant pool area perfect for relaxation. Guests appreciate the quality of the food, noting its deliciousness, as well as the enriching overall experience. The convenient location just a 15-minute walk from central Riohacha and close proximity to the airport add to its appeal, allowing visitors easy exploration of the local area.

Though some mention discrepancies between the beach's photos and reality, the breathtaking views from the rooms and the delightful sea setting largely meet guest expectations. The combination of stunning beachfront access, great amenities, and strategic location makes Hotel Castillo del Mar a commendable choice for those seeking a relaxed and enjoyable stay by the sea.

Yes, Hotel Castillo del Mar has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Hotel Castillo del Mar.

Yes, Hotel Castillo del Mar welcomes dogs.

Yes, parking facilities are available at Hotel Castillo del Mar.

No, Hotel Castillo del Mar doesn't have a gym.

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