Sercotel AB Rivas
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Summary of reviewsSercotel AB Rivas has garnered positive reviews for several key aspects, making it a favored choice for a variety of travelers. Conveniently located on the outskirts of Madrid, the hotel benefits from easy access to major roadways like the A3 motorway and the M50. Additionally, proximity to public transportation and a metro station ensures good connectivity to central Madrid. Despite its closeness to bustling areas, the hotel offers a quiet, peaceful stay, perfect for those attending events at the Miguel Ríos Auditorium or planning trips to Parque Warner. The ample parking options further enhance its appeal, especially for those traveling by car.
The breakfast experience at Sercotel AB Rivas is notably good with a buffet offering a wide range of items that ensure a substantial start to the day. While some guests found the breakfast slightly overpriced or lacking in certain traditional items, the overall quality and variety are well-received. The friendly and accommodating staff add to the positive dining experience. Dinner at the hotel is similarly praised for its quality and service, despite a limited menu. The food is delicious and staff members are frequently commended for their professionalism and friendliness.
Rooms at Sercotel AB Rivas impress with their cleanliness, modern decor and spacious layouts. Guests appreciate the comfort and size of the rooms and the well-maintained bathrooms. Although there are occasional minor maintenance issues, the general consensus highlights the comfortable ambiance and modern amenities of the rooms.
Cleanliness is a strong point at Sercotel AB Rivas with guests consistently praising the spotless condition of the rooms and common areas. The staff receives high marks for their friendliness and professionalism, significantly enhancing the overall guest experience. Specific staff members often receive commendation for their exceptional service, making visitors feel well-cared-for.
The hotel offers complimentary WiFi, though there are occasional issues with weak signals. Despite this, other amenities such as air conditioning and reliable hot water contribute to a comfortable stay. The gym, though small and equipped with basic equipment, is a notable feature for those seeking to maintain their fitness routine.
Parking at Sercotel AB Rivas is a standout feature with ample, secure and easily accessible parking options available. This is particularly advantageous for guests with electric vehicles and those arriving by bus.
For families, the hotel provides thoughtful touches such as cribs and child beds, making it a suitable choice for those traveling with young children. This family-friendly environment is complemented by the staff's accommodating nature during meals.
The quality of sleep at the hotel is generally high with many guests noting the comfort of the beds and the variety of pillows offered. While some found the beds a bit firm, the overall feedback is positive regarding the sleeping arrangements.
Rated as a 3-star hotel, Sercotel AB Rivas often exceeds expectations, providing service and facilities that align more closely with higher star ratings. This makes it a great value for budget-conscious travelers. Additionally, the hotel is highly regarded by business travelers for its functional design, calm atmosphere and convenient location for work-related activities.
In summary, Sercotel AB Rivas is praised for its excellent service, comfortable accommodations and strategic location, making it a well-rounded choice for both leisure and business travelers.
Categories
The breakfast experience at Sercotel AB Rivas is notably good with a buffet offering a wide range of items that ensure a substantial start to the day. While some guests found the breakfast slightly overpriced or lacking in certain traditional items, the overall quality and variety are well-received. The friendly and accommodating staff add to the positive dining experience. Dinner at the hotel is similarly praised for its quality and service, despite a limited menu. The food is delicious and staff members are frequently commended for their professionalism and friendliness.
Rooms at Sercotel AB Rivas impress with their cleanliness, modern decor and spacious layouts. Guests appreciate the comfort and size of the rooms and the well-maintained bathrooms. Although there are occasional minor maintenance issues, the general consensus highlights the comfortable ambiance and modern amenities of the rooms.
Cleanliness is a strong point at Sercotel AB Rivas with guests consistently praising the spotless condition of the rooms and common areas. The staff receives high marks for their friendliness and professionalism, significantly enhancing the overall guest experience. Specific staff members often receive commendation for their exceptional service, making visitors feel well-cared-for.
The hotel offers complimentary WiFi, though there are occasional issues with weak signals. Despite this, other amenities such as air conditioning and reliable hot water contribute to a comfortable stay. The gym, though small and equipped with basic equipment, is a notable feature for those seeking to maintain their fitness routine.
Parking at Sercotel AB Rivas is a standout feature with ample, secure and easily accessible parking options available. This is particularly advantageous for guests with electric vehicles and those arriving by bus.
For families, the hotel provides thoughtful touches such as cribs and child beds, making it a suitable choice for those traveling with young children. This family-friendly environment is complemented by the staff's accommodating nature during meals.
The quality of sleep at the hotel is generally high with many guests noting the comfort of the beds and the variety of pillows offered. While some found the beds a bit firm, the overall feedback is positive regarding the sleeping arrangements.
Rated as a 3-star hotel, Sercotel AB Rivas often exceeds expectations, providing service and facilities that align more closely with higher star ratings. This makes it a great value for budget-conscious travelers. Additionally, the hotel is highly regarded by business travelers for its functional design, calm atmosphere and convenient location for work-related activities.
In summary, Sercotel AB Rivas is praised for its excellent service, comfortable accommodations and strategic location, making it a well-rounded choice for both leisure and business travelers.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Sercotel AB Rivas offers a conveniently situated location, especially ideal for those traveling by car. Nestled on the outskirts of Madrid, the hotel is praised for its easy access to the A3 motorway and proximity to the bustling M50. Guests appreciate the nearness to public transport with a metro station just a short walk away, offering good connectivity to central Madrid despite the distance. The locale is replete with amenities, from large shopping centers and supermarkets to a variety of restaurants and bars.
Visitors frequently highlight the quiet surroundings despite being close to major roads, providing a peaceful stay without the noise typically associated with such areas. For events at the Miguel Ríos Auditorium and day trips to Parque Warner, the hotel's position proves to be particularly advantageous. Additionally, ample parking options add to the convenience, making it a favored choice for those planning a stopover.
While the location might be a bit removed from the heart of Madrid, it compensates with modern comforts, excellent service and a strategic position for both shopping and travel needs. Whether it’s a family excursion to nearby attractions or business matters, Sercotel AB Rivas presents a well-rounded, accessible base.
Sercotel AB Rivas offers a breakfast experience that has garnered a variety of reactions from its guests. Generally, the breakfast buffet is praised for its good quality, variety and completeness with a wide range of items to choose from, ensuring guests have a plentiful and substantial start to their day. Many reviewers highlight the high standard of the food, describing it as very good, varied and of high quality. The breakfast also includes diverse options which are generally well received by guests.
However, there are some criticisms noted. Several reviewers mention the breakfast as being overpriced with some feeling that it lacked sufficient variety and did not offer items like fresh juice or traditional churros which were previously available. Some guests felt that the selection was not extensive or savory enough and noted the timing of breakfast service on weekends as inconvenient for early risers or those with work commitments.
Despite these drawbacks, the overall consensus leans towards a positive experience with many appreciating the good value for money, especially when breakfast is included in the room rate. The staff receives high marks for their friendly and accommodating service, further enhancing the dining experience. The breakfast at Sercotel AB Rivas seems to be a solid choice for guests, particularly those who value variety and quality, even though some improvements could make it even more appealing.
Sercotel AB Rivas offers a positive dining experience with good quality food and excellent service. Guests praised the restaurant for its long opening hours and accommodating staff, who are described as friendly, attentive and approachable. The food is consistently noted as delicious and of high quality with several reviews highlighting the small yet tasty and reasonably priced menu.
Despite the limited variety on the menu, diners appreciated the genuine meal options that go beyond typical hotel snacks. The restaurant's pricing has received some mixed feedback with a few guests finding it a bit expensive for dinner, though others mentioned it as a good value for money. The nearby large shopping center provides additional dining alternatives.
Service by the restaurant staff, including the maître d' and waitresses, has been commended for their professionalism and helpfulness. However, the restaurant is closed on Sundays and ceases operations at 10:30 PM, which might be inconvenient for some. Overall, the dining experience at Sercotel AB Rivas is well-received for its quality food and friendly service.
At Sercotel AB Rivas, rooms consistently impress with their cleanliness, modernity and spaciousness. Guests often highlight the comfort and size of the rooms, making them suitable for a pleasing and cozy stay. The bathrooms are both large and well-equipped, often noted for their cleanliness and functional design. Many guests appreciate the tidy and airy atmosphere, ensuring a pleasant environment.
Despite a few concerns about small beds and occasional noise from adjoining rooms, the beds are generally considered comfortable, although opinions on pillow firmness vary. The lighting in the rooms is well-received and amenities like full-length mirrors and bathtubs add an extra touch of convenience and luxury.
The rooms, while modern and clean, are not without their issues. Some have reported minor maintenance problems such as dusty surfaces, cracked bathroom sinks and thermostat issues. However, the overall feedback emphasizes the excellent room size and cleanliness, along with the modern décor and comfortable ambiance.
The Sercotel AB Rivas provides a satisfying stay with spacious, well-maintained rooms, clean bathrooms and comfort that meets expectations. Though minor inconveniences exist, they are often overshadowed by the positive attributes, making it a solid choice for travelers seeking quality accommodations at a good price.
Nestled in a tranquil setting, Sercotel AB Rivas offers guests an overall memorable experience, particularly when it comes to the quality of sleep. Many guests rave about the comfort of the hotel's beds and bedding. Words like comfortable, large and great are commonly used to describe the sleeping arrangements, creating a picture of restful nights and cozy linens. The beds often receive accolades for being 'super comfortable' with some reviewers noting the addition of a choice between two pillows of varying hardness, enhancing the personalized comfort level.
Despite the majority of positive comments, some guests did mention that the beds felt a bit hard or stiff and a few found the pillows to be either too flat or overly firm. However, these critiques were generally balanced out by commendations speaking to the overall comfortable and spacious nature of the beds. The variety in pillow firmness was particularly appreciated, providing options to suit different preferences.
In summary, while there are mixed opinions regarding bed firmness, most guests at Sercotel AB Rivas agree that the sleeping arrangements are notably comfortable, contributing to a quality stay.
Guests of Sercotel AB Rivas consistently praise the hotel for its exemplary cleanliness. According to reviews, the property is kept in pristine condition with a strong emphasis on maintaining sanitary standards throughout. Many guests appreciated the spotless rooms and bathrooms, highlighting that fixtures were well-maintained and in perfect condition. The facilities were also deemed modern and meticulously cleaned. The cleaning service received numerous commendations for being excellent and consistent, making the rooms not just clean but also comfortable and cozy. This attention to cleanliness extends to the whole hotel with many noting that the entire establishment, including common areas, met high standards of maintenance. Overall, the reviews point to a hotel that exceeds expectations in terms of cleanliness, offering a well-kept, hygienic environment for travelers.
The staff at Sercotel AB Rivas consistently receives praise for their friendliness, attentiveness and professionalism. Many guests highlight the exceptional service provided by specific staff members, such as Concha, Pilar, Oscar, Andreea and Sandra, noting their helpfulness and warm demeanor. Reception and dining staff are frequently commended for their welcoming and accommodating nature with several reviews mentioning the excellent treatment and prompt attention they received.
The cleanliness maintained by the staff is also a recurring theme, adding to the overall positive experience for guests. From the front desk to the restaurant, the staff's courteous and friendly attitude contributes significantly to the hotel's inviting atmosphere. The team’s ability to address and resolve issues quickly and efficiently also stands out, making guests feel well-cared-for throughout their stay.
Overall, the consistently high level of service and the genuine kindness of the staff at Sercotel AB Rivas leave a lasting impression on visitors, enhancing their overall experience and making the hotel a favored choice among travelers.
The Sercotel AB Rivas hotel offers complimentary WiFi and while the connection can be stable and fast, some guests have noted issues with weak signals and occasional dropouts. Despite this, the hotel ensures guests stay connected, providing useful features such as notifications for check-in dates. The presence of technological antennas on-site aims to bolster the internet service. The overall amenities, including WiFi and air conditioning, contribute to a comfortable stay, complemented by other positive features like reliable hot water in the shower and pleasant shower gel.
The gym at Sercotel AB Rivas offers complimentary access to its guests and while it is indeed small, it remains a notable amenity. It provides basic equipment, including a treadmill and an elliptical and features easy access for disabled guests. Some reviewers appreciated the inclusion of both the gym and a Turkish bath, enhancing their overall stay experience. However, it should be noted that the gym's limited size and outdated equipment, including a malfunctioning bike, might not meet the expectations of those seeking a more comprehensive fitness facility.
Sercotel AB Rivas impresses with its generous parking amenities, making it a convenient choice for travelers. Guests consistently highlight the free parking as a notable perk. The facility offers ample and spacious parking areas, ensuring there's always adequate space available. Parking is not only plentiful but also secure, providing peace of mind for car owners. Additionally, the parking area is conveniently located on the hotel premises, making it easily accessible. For those with electric vehicles, the inclusion of charging stations is an added bonus. The hotel's parking facilities are frequently praised for being easy to use and offering excellent value for money. Whether arriving in a car or even a bus, guests can rely on the Sercotel AB Rivas for hassle-free parking solutions.
Sercotel AB Rivas has shown excellent service, especially for families traveling with young children. Notably, the waitstaff at dinner were exceptionally friendly and accommodating to a baby. The hotel provided a room equipped with a bed for a child and a crib, which is a thoughtful touch for those with young kids. Additionally, the hotel included two bottles of water making guests feel welcome and at ease. Though there were some mixed experiences and shortcomings, Sercotel AB Rivas generally caters well to families.
Sercotel AB Rivas provides excellent value for a 3-star hotel, often exceeding expectations with a quality more akin to 4 or 5-star accommodations. Guest reviews emphasize the hotel’s good value and price alignment, making it a smart choice for budget-conscious travelers. The overall quality, facilities and services are notably high for its star rating with particular praise for the excellent breakfast and adherence to anti-COVID measures. This hotel stands out for delivering more than what one might expect from a typical 3-star establishment.
Sercotel AB Rivas is highly regarded for its suitability for business travelers. The hotel offers superb facilities and an excellent room environment, making it perfect for work-related stays. Guests appreciate the convenient location, especially if they have meetings or appointments nearby. The staff treatment is commendable, ensuring a positive experience. The hotel's functional design and calm, business-oriented atmosphere cater well to those visiting for professional reasons. Ideal for short, practical stays, Sercotel AB Rivas is a recommended choice for those with business purposes.
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Location
Visitors frequently highlight the quiet surroundings despite being close to major roads, providing a peaceful stay without the noise typically associated with such areas. For events at the Miguel Ríos Auditorium and day trips to Parque Warner, the hotel's position proves to be particularly advantageous. Additionally, ample parking options add to the convenience, making it a favored choice for those planning a stopover.
While the location might be a bit removed from the heart of Madrid, it compensates with modern comforts, excellent service and a strategic position for both shopping and travel needs. Whether it’s a family excursion to nearby attractions or business matters, Sercotel AB Rivas presents a well-rounded, accessible base.
Breakfast
However, there are some criticisms noted. Several reviewers mention the breakfast as being overpriced with some feeling that it lacked sufficient variety and did not offer items like fresh juice or traditional churros which were previously available. Some guests felt that the selection was not extensive or savory enough and noted the timing of breakfast service on weekends as inconvenient for early risers or those with work commitments.
Despite these drawbacks, the overall consensus leans towards a positive experience with many appreciating the good value for money, especially when breakfast is included in the room rate. The staff receives high marks for their friendly and accommodating service, further enhancing the dining experience. The breakfast at Sercotel AB Rivas seems to be a solid choice for guests, particularly those who value variety and quality, even though some improvements could make it even more appealing.
Dinner
Despite the limited variety on the menu, diners appreciated the genuine meal options that go beyond typical hotel snacks. The restaurant's pricing has received some mixed feedback with a few guests finding it a bit expensive for dinner, though others mentioned it as a good value for money. The nearby large shopping center provides additional dining alternatives.
Service by the restaurant staff, including the maître d' and waitresses, has been commended for their professionalism and helpfulness. However, the restaurant is closed on Sundays and ceases operations at 10:30 PM, which might be inconvenient for some. Overall, the dining experience at Sercotel AB Rivas is well-received for its quality food and friendly service.
Rooms
Despite a few concerns about small beds and occasional noise from adjoining rooms, the beds are generally considered comfortable, although opinions on pillow firmness vary. The lighting in the rooms is well-received and amenities like full-length mirrors and bathtubs add an extra touch of convenience and luxury.
The rooms, while modern and clean, are not without their issues. Some have reported minor maintenance problems such as dusty surfaces, cracked bathroom sinks and thermostat issues. However, the overall feedback emphasizes the excellent room size and cleanliness, along with the modern décor and comfortable ambiance.
The Sercotel AB Rivas provides a satisfying stay with spacious, well-maintained rooms, clean bathrooms and comfort that meets expectations. Though minor inconveniences exist, they are often overshadowed by the positive attributes, making it a solid choice for travelers seeking quality accommodations at a good price.
Beds
Despite the majority of positive comments, some guests did mention that the beds felt a bit hard or stiff and a few found the pillows to be either too flat or overly firm. However, these critiques were generally balanced out by commendations speaking to the overall comfortable and spacious nature of the beds. The variety in pillow firmness was particularly appreciated, providing options to suit different preferences.
In summary, while there are mixed opinions regarding bed firmness, most guests at Sercotel AB Rivas agree that the sleeping arrangements are notably comfortable, contributing to a quality stay.
Cleanliness
Staff
The cleanliness maintained by the staff is also a recurring theme, adding to the overall positive experience for guests. From the front desk to the restaurant, the staff's courteous and friendly attitude contributes significantly to the hotel's inviting atmosphere. The team’s ability to address and resolve issues quickly and efficiently also stands out, making guests feel well-cared-for throughout their stay.
Overall, the consistently high level of service and the genuine kindness of the staff at Sercotel AB Rivas leave a lasting impression on visitors, enhancing their overall experience and making the hotel a favored choice among travelers.
Wi-Fi
Gym
Parking
Family
3 Star
Business
No, Sercotel AB Rivas doesn't have any pool.
No, a spa isn't available at Sercotel AB Rivas.
No, Sercotel AB Rivas doesn't allow dogs.
Yes, parking facilities are available at Sercotel AB Rivas.
Yes, Sercotel AB Rivas has a gym.
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