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Aloft Riyadh Hotel

Riyadh , Olaya Street Crossing Makkah Al Mukarramah Road، Riyadh Saudi Arabia (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAloft Riyadh Hotel consistently receives positive feedback from its guests across various categories, making it a favored choice for travelers to the city. Located on Olaya Street, the hotel benefits from a prime, central location that offers easy access to major attractions, business districts and essential services. Its modern amenities and convenient positioning make it ideal for both business and leisure visitors.

The hotel's breakfast is noted for its tasty and diverse offerings, providing a cozy atmosphere that many guests enjoy, although some find it expensive. Dinner at the on-site restaurant is praised for its high-quality food and generous portions, despite a few concerns about pricing and specific dishes.

Rooms at Aloft Riyadh are appreciated for their modern, stylish design, cleanliness and comfort. While room sizes can vary, the overall experience is positive, complemented by effective room arrangements and adequate facilities. The hotel excels in cleanliness with consistent commendations for the immaculate state of the rooms and the overall environment, though some areas like the gym, pool and bathrooms could benefit from more attention.

Staff at the hotel are frequently highlighted for their friendliness, professionalism and efficiency. Notable employees, such as Turki, Abdullah and Abdulaziz, receive particular praise for their exceptional service. Despite occasional complaints about organizational issues and language barriers, the overall sentiment towards the staff remains positive.

The hotel's free WiFi is a common point of criticism with many guests reporting slow speeds and weak connections, particularly in certain areas. The gym receives mixed reviews with positive comments about its maintenance and equipment, countered by concerns over its size and restricted hours. Similarly, the pool is appreciated for its design and facilities but is occasionally marred by cleanliness and maintenance issues.

Parking amenities are generally well-received for their availability and convenience, though the spaces are noted as being tight and could benefit from redesign. The hotel is also praised for its family-friendly atmosphere with a warm and welcoming environment that caters to visitors with children.

Beds at Aloft Riyadh are considered comfortable by many guests, contributing to a restful stay, although there are some isolated issues with pillows and bed types. As a three-star hotel, Aloft Riyadh often exceeds expectations with some guests comparing its service and experience to that of a five-star establishment. Finally, its suitability for business travelers is highlighted by the hotel's clean, comfortable accommodations and serene meeting rooms, making it a reliable choice for business purposes.

Overall, Aloft Riyadh Hotel impresses with its favorable location, modern amenities and dedicated staff, creating a comfortable and convenient stay for its guests.
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Hotel Taking Steps Towards Sustainability

This hotel showcases eco-friendly practices through sustainable design elements, local materials, and energy-efficient systems. It maintains a strong policy against food waste and incentivizes guests for opting out of daily housekeeping to reduce water and chemical usage.

Family Friendly Hotel

Offers a vibrant and modern setting with amenities suitable for families. Its central location provides easy access to various attractions in Riyadh.

Hotel with Swimming Pool

This hotel's outdoor swimming pool is perfect for a quick dip or relaxing respite. Open from dusk to dawn, it's the perfect aqua escape for any time of day.

Outdoor Pool

Hotel with Parking

Aloft Riyadh Hotel provides parking space for its guests.

Accessible Hotel

Aloft Riyadh Hotel is explicitly listed as wheelchair accessible, ensuring that guests with mobility needs can navigate the hotel's premises with ease. The hotel offers a convenient location for exploring Riyadh.

Hotel with Gym

This hotel has a 24-hour gym, Re:Charge, equipped for various fitness needs. It also offers an outdoor swimming pool for relaxation and aqua fitness.

3-Star Hotel

Located on Olaya Street, this hotel offers modern accommodations and essential amenities. Its central location provides easy access to business and commercial areas.

Hotel for Honeymoon

Business Hotel

Hotel with Outdoor Pool

Room Types

Aloft Room, Guest room, 2 Double This double room's standout features are the rooftop pool and sauna. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a minibar, a dining area, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Aloft Room, Guest room, 1 King The rooftop pool and sauna are the standout features of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Breezy Room, Guest room, 1 King The rooftop pool and sauna are the standout features of this double room. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a dining area as well as city views. The unit offers 1 bed.

Breezy Room, Guest room, 2 Double The rooftop pool and sauna are the standout features of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Aloft Suite, Studio, 1 King This double room's standout features are the rooftop pool and sauna. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room's kitchen is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Savvy Suite, Suite, 1 King Guests will have a special experience as this double room provides a rooftop pool and a sauna. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room's kitchen is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.

Ultra Savvy Suite, Suite, 1 King The rooftop pool and sauna are the standout features of this double room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room's kitchen is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit has 1 bed.

About Aloft Riyadh Hotel

License: 10007801

Guest Reviews

8.2

Very Good

Location

Aloft Riyadh Hotel boasts a favorable location, frequently praised for being dynamic and ideally situated at the heart of the city. Guests consistently highlight its convenience and proximity to major attractions, business districts and essential services. The hotel is located on Olaya Street, providing easy access to the highway while avoiding the congestion of heavy traffic. Its central positioning also means that visitors can quickly reach restaurants, grocery stores and other facilities, making it a great choice for both business and leisure stays. Despite some minor issues with maintenance work and road detours, the majority of reviews agree that the location excels in terms of accessibility and convenience. Overall, the combination of a prime location and modern amenities makes Aloft Riyadh Hotel a compelling option for travelers visiting the city.

Breakfast

Aloft Riyadh Hotel offers a breakfast experience that has garnered generally positive feedback from guests. The breakfast is often described as very good, excellent and even exceptional, featuring a good and tasty variety that meets the needs of many diners. Many guests appreciated the great, lovely and wonderful offerings, often highlighting the cozy atmosphere of the breakfast area.

However, there were several mentions about the high cost of breakfast with some guests finding it expensive and questioning its value for money. Despite this, the diverse and lavish breakfast options were noted as a plus, although a few guests pointed out a lack of variety and some missing services.

Overall, while the breakfast quality and service at Aloft Riyadh Hotel receive high praise, the cost factor remains a point of contention for some visitors.

Dinner

The Aloft Riyadh Hotel offers a dining experience that has received mixed reviews from guests. On a positive note, the restaurant stands out as a great place for dinner with many patrons praising the exceptional quality of the food and the generous size of portions provided. Guests have appreciated the variety of food selections available and many have enjoyed their meals, considering the overall dinner experience to be good. However, some guests have found the pricing to be considerably high for a 3-star establishment. Additionally, there have been criticisms regarding certain dishes, such as burgers, being below grade and issues like cold dishes and limited options during lunch. While the overall performance of the restaurant is commendable in certain aspects, there are areas that clearly need attention and improvement, particularly concerning service and value for money.

Rooms

The rooms at Aloft Riyadh Hotel are often praised for their modern and stylish design with many highlighting the spaciousness and cleanliness of the accommodations. Guests appreciate the cozy and comfortable ambiance, alongside the modern facilities and effective room arrangements. However, some reviews mention that room sizes can vary with a few finding them narrow and small. The cleanliness of the rooms is consistently noted, although room service feedback is mixed with some reporting delays. Views from the rooms can be unremarkable, often overlooking rooftops. Despite occasional issues with room maintenance and amenities, guests generally find the rooms to be pleasant and well-kept.

Beds

The beds at Aloft Riyadh Hotel generally receive high marks for comfort with many guests appreciating the comfortable beds and pillows. Several reviewers highlight the comfort as a standout feature, making it a pleasant place to rest after a long day. It's noted that the bedding, including linens and comforters, are new and add to the overall comfort of the beds.

However, there are mixed experiences reported. Some guests mention encountering uncomfortable pillows and occasional issues with very soft or hot bedsheets. A few guests also reported discrepancies in their bed type reservations, such as booking a king-size bed but receiving two twin beds instead. Despite these occasional issues, the overall feedback leans positively towards the comfort of the beds, contributing to a generally comfortable stay.

Cleanliness

Aloft Riyadh Hotel consistently receives commendations for its high level of cleanliness and organization. Guests frequently highlight the immaculate and neat state of the rooms, describing them as clean, comfortable and modern. Both the hotel and its facilities are often praised for their cleanliness, which extends from the lobby to the guest rooms. There is also positive feedback on the daily cleaning services provided by the diligent staff, ensuring that everything is tidy and well-maintained.

However, it is worth noting some concerns regarding specific areas like the gym, pool and bathrooms, which some guests felt needed more attention to cleanliness. Certain reviews also pointed out occasional lapses in room cleaning and the maintenance of common areas like the sauna. Despite these instances, the overall impression remains positive with many guests appreciating the clean and comfortable ambiance, excellent staff behavior and attention to cleanliness in various parts of the hotel. The cleanliness, coupled with the hotel's modernity and organization, contributes significantly to a pleasant stay for its visitors.

Staff

Aloft Riyadh Hotel boasts a staff that garners substantial appreciation from its guests. Numerous reviews highlight the friendliness, professionalism and helpful nature of the employees. The reception staff, in particular, receive significant commendation for their polite and accommodating demeanor. Standout personnel, such as Turki, Abdullah and Abdulaziz, are frequently mentioned for their exceptional service and respectful treatment.

The service provided by the staff is consistently described as excellent, courteous and efficient. Guests mention the smooth check-in and check-out processes, as well as the fast room service. The reception team often goes above and beyond to ensure a pleasant experience, earning praise for their welcoming smiles and cooperative attitudes.

However, there are a few areas noted where improvement is needed. Some guests encountered issues with unprofessional behavior and organizational shortcomings at the reception. Complaints also arose regarding language barriers, booking mishandlings and occasional lapses in courteous behavior.

Despite these isolated incidents, the overall sentiment remains positive with many guests expressing their gratitude towards the staff's cheerful and supportive conduct. The hotel's cleanliness and service quality, reinforced by a committed team, contribute significantly to a comfortable stay at Aloft Riyadh Hotel.

Wi-Fi

At Aloft Riyadh Hotel, guest feedback consistently highlights the need for significant improvements in the WiFi service. Many guests have reported slow speeds, weak connections and intermittent coverage, particularly in the rooms and on the 5th floor. There is a clear consensus that the quality of the internet provided is not up to par with frequent disconnections and generally poor performance. While one review mentions somewhat faster internet, the overall experience with the hotel's WiFi suggests that enhancements are necessary to meet guest expectations.

Gym

The gym at Aloft Riyadh Hotel has received mixed reviews from guests. On the positive side, it is described as well-maintained, spacious and well-equipped. Guests also appreciated the presence of a dedicated gym trainer and clean, hygienic equipment. However, there are areas that could be improved. Some guests found the gym too small and lacking in sufficient equipment. Additionally, certain pieces of gym equipment are reportedly in need of maintenance. Another common concern is the restricted gym hours with the facility closing for males at 9 PM to accommodate female guests. Despite these limitations, the hotel also offers specific times for women to enjoy swimming and sports activities, adding a degree of convenience and consideration for female guests.

Pool

Aloft Riyadh Hotel's pool facilities offer a mixed experience for guests. On the positive side, the rooftop pool and sauna are highlighted as excellent features, providing a delightful swimming experience. Many guests appreciated the splash pool facilities and the addition of a shaded pool with specific praise for the clean outdoor and indoor pools catering to women. Some guests loved the pool, describing it as elegant despite its small size and mentioned the convenience of having both pool and club facilities.

However, there are notable areas requiring improvement. Several guests pointed out that the pool was often not clean with instances where the water was covered in oil or had an unpleasant layer of dirt. Maintenance issues also surfaced with some reviews mentioning the pool being closed for repair or inadequately maintained. The gym and pool areas were sometimes considered dirty and there were complaints about crowded conditions in the women's pool and slow service.

Despite these issues, the pool remains a valued amenity for guests, underscoring the need for better cleanliness standards and stricter rules to ensure a more enjoyable and hygienic environment for all visitors.

Parking

Aloft Riyadh Hotel offers on-site parking with free basement options. Many guests appreciate the hotel's parking facilities for their availability and well-lit conditions. Underground parking spaces are provided, although the structure and spaces themselves are noted to be somewhat tight and small. The area could benefit from redesign and expansion to ease congestion. Despite these challenges, the presence of many parking spaces adds convenience, even though finding a spot can be difficult at times. Reaching the parking lot requires passing through the reception area, which is a minor inconvenience for some. Additionally, the cleanliness of the car parking area has room for improvement. There is no valet service available, which might be a consideration for those who prefer such amenities. Overall, while the parking facilities are useful, some spatial and design enhancements could further improve the experience.

Family

Aloft Riyadh Hotel has garnered positive feedback for its family-friendly atmosphere and accommodating staff. Guests have highlighted the hotel's suitability for families, often mentioning that it meets basic needs while offering a welcoming environment. The staff's warm and familial approach makes visitors feel at home, emphasizing the hotel's commitment to providing an excellent experience for families. The pool area is particularly noted as a great spot for families to enjoy together. The hotel's calm and private setting is ideal for families seeking a peaceful stay. Overall, Aloft Riyadh is consistently praised as a top choice for visitors traveling with children.

3 Star

Aloft Riyadh Hotel, while classified as a three-star facility, often garners feedback that challenges this rating. Many guests feel the service and experience align more closely with a five-star level. The rooms are consistently noted for their generous size and the hotel's cleanliness and tidy environment are frequently commended. While the decorations contribute to a comfortable ambiance, some guests find the hotel to be overpriced with room rates considered high or even exaggerated. Additionally, the absence of stores for amenities has been pointed out. Despite these concerns, the overall sentiment towards the hotel's facilities and service remains predominantly positive.

Business

Aloft Riyadh Hotel stands out as a top choice for business travelers. Its clean and comfortable accommodations create an ideal environment for those on business trips. Guests appreciate the business-friendly atmosphere and serene meeting rooms, which provide a calm and quiet space for work-related activities. The hotel’s good customer service further enhances the experience, making it a dependable option for anyone dealing with business matters. Overall, Aloft Riyadh consistently proves to be a suitable and reliable hotel for business purposes.

Yes, Aloft Riyadh Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Aloft Riyadh Hotel.

No, Aloft Riyadh Hotel doesn't allow dogs.

Yes, parking facilities are available at Aloft Riyadh Hotel.

Yes, Aloft Riyadh Hotel has a gym.

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