Riyadh, Olaya Street, Al Murooj District24.755847,46.653281(Show on Map)
8.3
Very Good
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Checkin - Checkout dates
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Summary of reviews
Centro Waha Riyadh Hotel in Riyadh frequently receives high praise for its outstanding location. Nestled in the city's prominent financial district on Al Olaya Street, it offers easy access to shopping malls, restaurants, entertainment venues and crucial roads like King Fahd Road and Eastern Ring Road. The hotel’s strategic placement offers convenient access to tourist attractions, commercial areas, event hubs and the airport, making it ideal for both business and leisure travelers. Guests appreciate the tranquil ambiance despite its central placement and amenities such as car parking and a quality breakfast further enhance the stay.
The breakfast at Centro Waha is noteworthy, often mentioned as a highlight by guests. The breakfast buffet offers a diverse selection of delicious meals catering to both Eastern and Western tastes with a popular live omelet station. The reasonable price and friendly staff also contribute positively. However, some feel the breakfast could benefit from more variety and better sound insulation in the dining area.
Dinner receives mixed reviews but garners praise for convenience, particularly the 24-hour room service and quality dishes like biryani and sushi. The Suhoor buffet, however, has been critiqued for its limited options and inconsistent quality. Some guests find the dining prices a bit high and note the inconvenience of delivery personnel not being allowed to bring food directly to guest rooms.
When it comes to the rooms, cleanliness and comfort are recurring positive points. Many guests highlight how tidy and well-maintained the accommodations are. However, the small size of the rooms is a common drawback, especially for families or those accustomed to more spacious lodgings. Some guests also mention varying furniture quality and room maintenance, suggesting a possible inconsistency in room types or guest expectations.
Cleanliness across the hotel is generally commended, though a few reviews mention lapses in housekeeping and issues with room maintenance. Despite these concerns, many guests are impressed by the hotel's tidy environment, friendly staff and the tranquil and orderly appearance of the facilities.
Staff interactions are largely positive with many guests praising the helpfulness and professionalism of the team. Specific staff members such as Faisal, Fatima and Ryan are frequently mentioned for their exceptional service. However, some guests report less satisfactory experiences with the housekeeping and room service teams, pointing to a need for more consistent service levels.
The free Wi-Fi service at the hotel receives mixed reviews with many guests finding it slow and unreliable. This can be a significant drawback for business travelers or those relying on stable internet connectivity. In-room technology services also appear to need enhancements.
The gym and pool facilities also have varying reviews. While the gym, located on the 15th floor, is appreciated for its equipment and ambiance, limited opening hours and restricted access by gender are noted. The swimming pool is commended for its quietness, cleanliness and relaxing atmosphere, although some guests highlight areas needing improvement, such as pool maintenance and staff behavior at the pool area.
Parking at Centro Waha Riyadh Hotel is generally praised for its convenience and security. The hotel offers spacious underground parking and valet services, although some guests find the parking entrance system complex and encounter occasional malfunctions with parking gate cards and elevators.
Overall, Centro Waha Riyadh Hotel is a good choice for those seeking convenience and comfort in Riyadh, particularly business travelers. Its excellent location, commendable breakfast and friendly staff stand out as positives, although room size, inconsistent Wi-Fi and occasional service lapses are areas that might need attention.
Categories
Romantic
A stylish and comfortable hotel offering a pleasant atmosphere for a romantic stay. Provides good service and modern amenities.
4 Star
Located in the Al Murooj District on Olaya Street, this hotel provides stylish and modern accommodations. It offers essential amenities and efficient service, appealing to travelers seeking convenience and comfort.
Outdoor Pool
The hotel's outdoor pool is a notable feature, praised for its great views and rooftop location. It also includes a separate pool specifically for children.
Family
Pool
Heated Pool
Outdoor Pool
Business
Parking
Gym
Sustainability Journey
Honeymoon
Accessible
Heated Pool
Room Types
Standard Queen RoomKick back and relax in this 24sqm contemporary room, designed with on-the-go business travellers in mind. The Centro Queen Room features the latest in-room technology and entertainment options, providing executives with all the necessary requirements to make their stay as comfortable as possible.
Standard Twin RoomUnwind after a busy day in a stylish 24sqm living space designed to suit the needs of executives with hectic schedules. Continue work in comfort, making the most of the high-speed internet, or simply relax and enjoy the in-room entertainment options.
StudioThis chic studio is the essence of style, and comfort and features the latest in-room technology and entertainment options, from high-speed internet to LED TVs with multiple HD channels. Ideal for business guests who want to unwind, the 36sqm studio with king bedroom also offers a kitchenette.
Executive SuiteWhether you’re a business traveller that needs to stay connected or a family seeking to relax after a day in the city, this 56sqm one-bedroom suite with a separate living room provides all the home comforts you need, from stylish furniture, a kitchenette and a sumptuous bathroom to high-speed internet and a work desk.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.
High Floor Centro Room - Queen BedProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
High Floor Centro Room - Twin BedsProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
About Centro Waha Riyadh Hotel
Registry or License or Notification Number: 10000779
Guest Reviews
8.3
Very Good
Review Summaries
Location
Centro Waha Riyadh Hotel in Riyadh boasts an outstanding location in the heart of the city, nestled in the prominent financial district, offering close proximity to key business areas. The hotel’s location on Al Olaya Street ensures easy access to shopping malls, restaurants, entertainment venues and major roads such as King Fahd Road and Eastern Ring Road, making it ideal for both business and leisure travelers.
Guests appreciate the tranquil and quiet ambiance despite its central placement. The strategic location provides convenient access to tourist attractions, vital commercial areas and event hubs, including Riyadh Season events and the downtown boulevard. Various reviews highlight the ease of access to the airport, parking facilities and the overall functionality for business trips.
The hotel's new building and modern design contribute positively to the experience, complemented by cleanliness and friendly staff. In addition to the superior location, amenities such as car parking and quality breakfast enhance the stay. With everything being close at hand—from shopping centers to services—Centro Waha Riyadh Hotel stands out as a prime choice for visitors looking for convenience and comfort in Riyadh.
Breakfast
The breakfast experience at Centro Waha Riyadh Hotel receives high praise for its diverse and delicious offerings. Guests appreciate the variety of choices provided at the breakfast buffet, highlighting the delicious and varied meals that cater to both Eastern and Western tastes. The breakfast includes a live omelet station, which adds to its appeal and is noted for its suitability to a 4-star hotel standard. Many guests find the breakfast to be great with high-quality options and a selection that is both broad and gratifying.
Positive remarks frequently mention the appealing presentation and the taste of the food with several reviewers noting that the breakfast was a standout feature of their stay. The inclusion of both a restaurant and a café in the hotel contributes to the overall positive breakfast experience. The reasonable price of breakfast and the friendly staff further enhance the dining experience.
However, a few reviews mention areas for improvement. Some guests feel that there could be more variety and freshness in the options provided, particularly regarding the fruit and salad offerings. A couple of reviews note that the breakfast area can become overcrowded and that sound isolation in the rooms could be better.
Overall, the majority of guests enjoy the breakfast at Centro Waha Riyadh Hotel, finding it to be an excellent start to their day with a wide range of delicious and satisfying options.
Dinner
Centro Waha Riyadh Hotel offers a somewhat mixed dining experience with a focus on convenience and quality. Guests appreciate the hotel's 24-hour room service, allowing them to enjoy meals at any time. Dinner, particularly dishes like biryani, receives favorable comments for its taste and quality. The Bento box in the sushi bar also stands out as a positive highlight.
However, the Suhoor buffet elicits mixed reactions. It is praised for its high standards but criticized for its limited options and some poorly prepared items like foul and hummus. The food choices overall could benefit from more variety and some guests find the food to be expensive or just satisfactory. Additionally, the main restaurant serves good food and caters well to those eating at normal hours, although night owls might be disappointed as it closes at midnight.
One small inconvenience noted is that delivery personnel from food delivery applications are not allowed to bring the food directly to guest rooms, which could be a minor hassle. Overall, while the food quality can be inconsistent, Centro Waha Riyadh Hotel generally provides decent dining experiences with the convenience of room service and some standout meals.
Rooms
Centro Waha Riyadh Hotel has a mix of opinions when it comes to its rooms with many guests praising the cleanliness and comfort of the accommodations. Numerous reviews highlight that the rooms are super tidy, clean and comfortable, which seems to be a consistent strong point of the hotel. Guests have noted that the rooms are clean and well-maintained with excellent cleaning services ensuring a pleasant stay for those who prioritize hygiene.
However, one prevalent issue mentioned by many guests is the size of the rooms. A significant number of reviews indicate that the rooms are small and cramped, which might be a drawback for families or guests accustomed to more spacious accommodations. The tight corridors and small bathrooms also contribute to a feeling of constraint. Despite these space limitations, some reviews do mention that the room size is suitable or even spacious and well-furnished, indicating a possible variance in room type or subjective guest expectations.
There are mixed feelings about the quality of furniture and overall room maintenance. While some guests found the room decor beautiful and the furniture good, others described the furniture as primitive and the room in need of maintenance. Issues such as inferior-quality sanitary ware, worn-out tiles and small, uncomfortable beds were pointed out by a few guests. Additionally, the noise insulation between rooms appears to be inadequate, leading to disturbances from neighboring rooms.
Room service has received some criticism for being slow or unresponsive at times and a few guests were disappointed with how their special requests were handled. Nonetheless, several guests appreciated the quick entry procedures and the pleasant design of the rooms.
In summary, while the cleanliness and comfort of the rooms at Centro Waha Riyadh Hotel are generally appreciated, guests might encounter variations in room size and maintenance quality, potentially affecting their overall experience.
Beds
The beds at Centro Waha Riyadh Hotel have received mixed reviews from guests. On the positive side, many found the beds and pillows to be extremely comfortable, highlighting that their sleep experience was pleasant and restful. Some guests specifically mentioned that the beds were nice, comfortable and even extremely soft, contributing to an overall positive stay.
However, a significant number of reviews pointed out issues with the beds. Numerous guests criticized the beds for being too small and uncomfortable with some describing the mattresses as very hard and the pillows as worn out or uncomfortable. The size of the beds, in particular, seemed to be a recurring concern with references to beds being too close to each other and less than 2 square meters in size. Additionally, reports of old and unacceptable bed sheets further marred the bed experience for some.
In summary, while there are certainly rooms with comfortable beds at Centro Waha Riyadh Hotel, inconsistency in bed quality and size appears to be a notable issue, suggesting a need for improvement to enhance guest comfort uniformly.
Cleanliness
Centro Waha Riyadh Hotel receives mixed feedback regarding its cleanliness. Many guests commend the hotel for its overall cleanliness, noting that the rooms and facilities are generally very clean and well-maintained. Positive remarks highlight the hotel's tidy appearance orderly environment and the cleanliness of the well-furnished rooms. Some reviewers also appreciated the helpful and friendly staff, the comfortable accommodations and the cleanliness of specific areas such as the bathrooms and amenities.
However, the reviews also reveal some inconsistencies in cleanliness. A few guests mentioned issues with dirty carpets, worn-out furniture and occasional lapses in housekeeping services. Specific complaints include rooms not being properly vacuumed, dirty tiles and unclean bathrooms, which detracted from the overall experience for some visitors.
Despite these concerns, many guests still found their stay comfortable with several praising the hotel's location, tranquility and efficient service. The impressive levels of cleanliness noted by many reviewers suggest that while there are areas for improvement, Centro Waha Riyadh Hotel generally maintains a good standard of hygiene that contributes positively to guest experiences.
Staff
Reviews about the staff at Centro Waha Riyadh Hotel reveal a largely positive picture, highlighting their standout service and professionalism. A significant number of comments praised the staff for being very helpful, friendly and accommodating. The behavior of staff members at the reception desk was consistently commended for their politeness, efficiency and exceptional customer service. Specific staff members such as Faisal, Fatima and Ryan received multiple mentions for their excellent treatment and respectful behavior. Guests noted the overall sophisticated and courteous interaction from the staff, contributing to a warm and welcoming atmosphere.
However, there were instances of dissatisfaction. Some guests pointed out issues with unprofessional behavior and poor service, particularly from the housekeeping and room service teams. Occasional complaints about slow processing times and rude behavior from certain employees were noted, suggesting room for improvement in consistency.
Overall, the reviews underscore the high quality of service provided by the majority of the staff at Centro Waha Riyadh Hotel with particular emphasis on the positive experiences at the reception. The staff's warm interactions, cooperative nature and professional demeanor have left a lasting impression on many guests, making their stays pleasant and memorable.
Wi-Fi
The Wi-Fi at Centro Waha Riyadh Hotel has garnered mixed reviews with frequent feedback highlighting notable concerns. Many guests found the internet connection to be very slow and often unreliable, reporting issues such as fluctuating signals and difficulties in accessing the network. Some also mentioned that the provided internet did not work for extended periods, affecting their overall experience. While there were few mentions of a great Wi-Fi signal, the predominant sentiment suggested the need for significant improvements in internet quality. Additionally, issues were also raised about errors on the TV and an overall need for enhancing in-room technology services. Thus, travelers relying on a stable internet connection might find their experience at Centro Waha less than satisfactory.
Gym
Centro Waha Riyadh Hotel offers a decent gym experience, though it has its limitations. The gym comes equipped with excellent facilities and provides access alongside the swimming pool, ensuring guests can maintain their fitness routines during their stay. Located on the 15th floor, the gym and club areas have a noteworthy ambiance that many guests found impressive. Despite the limited opening hours and some restrictions on timings divided by gender, the overall gym experience has been positive. The fitness amenities mostly meet guests' expectations, even if the gym space itself is relatively small.
Pool
Centro Waha Riyadh Hotel receives mixed reviews regarding its pool facilities, though several positive aspects stand out. Guests frequently commend the swimming pool for its quietness, cleanliness and relaxing atmosphere. Families particularly appreciate the kids' pool, making it an enjoyable feature for children during the summer. The outdoor and rooftop pools are highlighted as attractive amenities with the rooftop option offering the additional convenience of meal delivery by the poolside.
However, there are areas noted for improvement. Some reviews mention that the pool is below standard or out of service and issues with broken wardrobes in the pool area have been reported. Additionally, the availability of the pool varies with certain hours designated separately for men and women, resulting in occasional access inconvenience. The heated pool aspect is inconsistent, leaving some visitors unsatisfied.
Another point of concern involves staff behavior at the pool facility with one review citing inappropriate conduct from an employee. Despite these drawbacks, the facility's combination of a pool and gym is perceived as a good feature, contributing to a comfortable stay for families and guests alike.
Parking
At Centro Waha Riyadh Hotel, guests will find a range of parking options designed for convenience and security. The hotel offers private underground parking, which is spacious and accessible and there are plenty of free parking spaces available for residents. Underground parking is particularly praised for its easy access and suitability for large cars.
Valet parking services add to the convenience and there is a sense of safety with the organized parking facilities. However, some guests noted challenges, such as the complexity of the parking entrance system and occasional malfunctions with the parking gate cards and elevators. Despite these issues, the majority of reviews highlight the excellent, spacious and sufficient parking available, ensuring a hassle-free experience for those traveling by car.
Family
Centro Waha Riyadh Hotel is a hotel that has garnered mixed reviews regarding its suitability for family stays. On the positive side, many guests have highlighted the cleanliness and comfort of the rooms. The friendly and supportive staff, particularly Mr. Faisal and Ms. Razan, have received special mentions for their exceptional service, adding to the overall positive experience. The hotel also offers breakfast until 10:30, which is a convenient feature for families.
However, several reviews point out that the rooms tend to be on the smaller side, which may not be ideal for families, especially those with more than four people. Some guests felt the space was too narrow and requested larger adjacent rooms for more comfort. Additionally, the inconvenience of having to go down to the lobby to collect food deliveries was noted.
While some families found their stays comfortable and suited for short vacations, the limited room size and overall accommodation were less satisfactory for others. Therefore, Centro Waha Riyadh Hotel seems best suited for smaller families or short stays rather than extended family vacations.
4 Star
Centro Waha Riyadh Hotel is labeled as a four-star hotel, yet guest reviews often express confusion and disappointment regarding this classification. Many feel that the pricing does not match the level of service provided and question why it qualifies as a four-star establishment. There are mentions of the hotel not meeting the professional standards typically expected from similar four-star properties. Some guests even suggest that the hotel should either be rated higher, hinting at a potential five-star experience or indicate that it fails to live up to its current rating. Overall, while there are positive notes about the hotel, numerous reviews highlight discrepancies between the four-star rating and the actual experience.
Business
Centro Waha Riyadh Hotel is notably suited for business travelers, offering a strategic location near key business and residential areas. This hotel primarily caters to short business trips and provides a dedicated business center that is well-equipped with essential amenities, despite occasional issues with the printer. Business travelers will find the lounge well-appointed for professional use and the basement parking convenient for all residents. The breakfast options are commendable, providing a good start to the day with a reasonable variety. Overall, the hotel presents itself as an easy and comfortable choice for those on business trips, particularly for those conducting government business in the north of Riyadh. The lobby's size may not be expansive, but it serves its purpose within the primarily business-focused environment.
Outdoor Pool
Centro Waha Riyadh Hotel offers a notable outdoor pool experience, highlighted for its great views and location on the rooftop. The pool area is praised for its organization, especially the dedicated hours for women and a separate pool for children. However, some guests have mentioned that the pool is not heated, which could affect comfort depending on the weather. Despite this, the rooftop swimming pool is often regarded as one of the best features of the hotel.
FAQ
Yes, Centro Waha Riyadh Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Centro Waha Riyadh Hotel.
No, Centro Waha Riyadh Hotel doesn't allow dogs.
Yes, parking facilities are available at Centro Waha Riyadh Hotel.
