Riyadh, 2759 Olaya District, Moussa Bin Nussair Street24.702183,46.678667(Show on Map)
8.5
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Courtyard by Marriott Riyadh Olaya is widely appreciated for its excellent and central location on King Fahad Road, providing guests with easy access to prominent shopping centers, commercial streets and essential landmarks like the Kingdom Tower. The vibrant views and bustling surroundings make it an ideal choice for both business and leisure travelers, despite occasional nearby construction.
The hotel’s breakfast service receives strong commendations for its delicious, varied buffet and the attentiveness of the staff, particularly the breakfast chef and a staff member named Mr. Raymond. Although the breakfast is considered a bit expensive and not always included in the stay, it is generally viewed positively compared to dinner options, which have mixed reviews due to issues with room service and certain menu items.
Guests consistently highlight the spacious and clean rooms with the Junior Suites being particularly praised. The excellent views of landmarks such as the Kingdom Tower and Faisaliah Tower, combined with the room's comfort and Khaled's outstanding service, enhance the overall stay. Despite minor issues like dust, old furniture and occasional maintenance needs, the rooms are largely well-maintained and support a comfortable experience.
Cleanliness across the hotel is highly valued with guests noting the pristine condition of the lobby and public areas, as well as the daily room cleaning services. Occasional concerns like dirty carpets and poorly maintained areas are minor compared to the general praise for the hotel's cleanliness.
The standout feature at Courtyard by Marriott Riyadh Olaya is the friendly, polite and professional staff. Key employees such as Khaled, Naif, Sari, Marzouk, Abdulrahman, Ali, Rizwan, Hisham and Majeed receive specific recognition for their exceptional service. The majority of guests find the staff to be highly responsive and accommodating, significantly enhancing their stay.
The rooftop pool on the 22nd floor offers impressive views and is appreciated by families, though its overall appeal and cleanliness have mixed reviews. It may benefit from improved maintenance.
Parking is mostly praised for its spacious, free and easy access, despite some concerns about unfinished areas and insufficient lighting. The absence of a car parking service and security measures could be due to COVID-19 protocols.
The beds receive significant praise for comfort and cleanliness, though some guests note small bed sizes, rough textures and occasional issues with sofas and pillows.
Overall, Courtyard by Marriott Riyadh Olaya lives up to its four-star rating by providing an excellent location and comfort, but there are areas for potential improvement to meet higher expectations. Despite these minor drawbacks, the general consensus is that it offers a satisfying and pleasant stay, particularly owing to its exceptional staff and prime location.
Categories
Accessible
Courtyard by Marriott Riyadh Olaya is listed as wheelchair accessible, indicating that the hotel has features to accommodate guests using wheelchairs. This ensures ease of movement throughout the property for individuals with mobility requirements.
4 Star
Courtyard by Marriott Riyadh Olaya provides comfortable and well-equipped rooms, along with reliable service. The hotel's central location offers easy access to Riyadh's business and shopping districts.
Heated Pool
Courtyard by Marriott Riyadh Olaya provides a heated swimming pool. The hotel also offers a fitness center, sauna facilities, and a steam room for guests.
Pool
Heated Pool
Outdoor Pool
Luxury
Honeymoon
Family
Romantic
Business
Gym
Outdoor Pool
Room Types
Deluxe King RoomThis double room features a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Superior King RoomThis double room offers a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Junior King Suite with Sofa BedThe rooftop pool is the standout feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
King Suite with Sofa BedGuests will have a special experience as the double room offers a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.
Deluxe Double Room with Two Double BedsThis double room offers air conditioning and a TV. The unit offers 2 beds.
Superior Double Room with Two Double BedsThe double room provides air conditioning. The unit offers 2 beds.
Suite with Two Double Beds and Sofa BedThe suite provides air conditioning.
Two-Bedroom Executive SuiteThe unit has 4 beds.
About Courtyard by Marriott Riyadh Olaya
Registry or License or Notification Number: 10001657
Guest Reviews
8.5
Very Good
Review Summaries
Location
Courtyard by Marriott Riyadh Olaya enjoys an excellent location, making it a prime choice for travelers. Positioned on King Fahad Road, the hotel is conveniently near Tahlia Street, Olaya Street and the Kingdom Tower, situating guests in the heart of the city. The central location offers easy access to shopping centers, commercial streets and a variety of services and restaurants. Additionally, its proximity to important business places and tourist attractions ensures convenience for both business and leisure travelers.
Guests appreciate the vibrant views and bustling surroundings, noting the hotel's closeness to malls and the easy access to parking facilities. The location is ideal for those looking to explore the dynamic downtown area of Riyadh, being described variously as very good, very nice and superb.
Despite some mention of nearby construction, the overall consensus points to the hotel's excellent geographical positioning and the numerous benefits it offers due to its centrality and accessibility. The property's prime location, cleanliness and the beautiful surrounding towers complete the package, ensuring a satisfying stay for visitors.
Breakfast
The breakfast at Courtyard by Marriott Riyadh Olaya receives generally positive feedback from guests. Many praise the breakfast as delicious, excellent and varied, appreciating the quality and the cleanliness and tidiness of the buffet. The breakfast chef is noted for meeting guests' needs, especially for children, even offering items not typically on the menu.
Guests commend the buffet for its good spread and tasty offerings, particularly enjoying the patisseries. While some express their appreciation for the friendly and attentive staff with a special mention to a staff member named Mr. Raymond, others find the breakfast options less diverse and feel that there is room for improvement.
The main points of contention revolve around the cost of breakfast with multiple reviews mentioning it as being expensive and not included in the room stay. Despite the cost, breakfast is generally viewed more favorably compared to dinner options at the hotel.
Dinner
At Courtyard by Marriott Riyadh Olaya, guests have experienced a range of dining options with mixed reviews. Many appreciated the quality and variety of food offered, especially during breakfast. The buffet is praised for being clean, tidy and diverse. The Italian restaurant in the lobby and the steak boutique on the ground floor have received positive notes for serving delicious food. However, some guests found room service to be lacking with specific mentions of bad pizza and long wait times for food preparation and delivery. Additionally, the Turkish restaurant was highlighted for undercooked meats and some guests felt that dinner options lacked flavor and were overpriced. Overall, while there are commendable aspects of dining at this hotel, there are areas that could benefit from improvement.
Rooms
Courtyard by Marriott Riyadh Olaya boasts spacious and clean rooms that many guests find both beautiful and comfortable. The Junior Suites, in particular, are highlighted for their ample space. A key feature for many visitors is the excellent view of prominent landmarks like the Kingdom Tower and Faisaliah Tower, enhancing the overall experience.
The hotel’s location receives praise for its convenience and guests note that the rooms are generally well-maintained with a comfortable setting that promotes relaxation. Khaled, a standout employee, receives special mentions for his exceptional service in room selection.
However, there are a few areas where guests have noted room for improvement. Some rooms were found to lack attention to detail in their upkeep with occasional issues such as dust, old furniture and bathrooms needing maintenance. A few guests remarked on delayed responses for additional services and some rooms were quite small or hot.
Despite these minor drawbacks, room service at the Courtyard by Marriott Riyadh Olaya is frequently described as prompt and courteous. The hotel's strong points remain its spaciousness, cleanliness and beautiful views, making it a favorable choice for many travelers looking for comfort and convenience in Riyadh.
Beds
The guest reviews for the beds at Courtyard by Marriott Riyadh Olaya are generally positive, highlighting key features such as large, comfortable rooms with big panoramic windows. Many guests specifically praised the large, comfortable beds, describing the bed comfort as excellent and stating that the mattresses are very comfortable. However, some guests mentioned issues such as the size of the beds being small and occasional discomfort due to bed sheets needing fabric softener or rough textures. There were also a few comments about broken sofas and uncomfortable couches. While the majority found the beds clean and comfortable, others pointed out old and uncomfortable beds with a few specifically mentioning uncomfortable pillows. Overall, despite some critiques, the beds at Courtyard by Marriott Riyadh Olaya received significant praise for their comfort and cleanliness.
Cleanliness
Courtyard by Marriott Riyadh Olaya has garnered praise for its cleanliness from various guests. The hotel is frequently described as clean, spacious and comfortable with daily room cleaning services and professional standards in place. Many visitors were pleased with the overall cleanliness, tranquil ambiance and clean, modern facilities. The lobby and public areas are often highlighted for their pristine condition and the well-maintained amenities contribute to a pleasant stay.
Guests particularly appreciated the clean, tidy rooms, which are spacious and equipped with useful services. The location of the hotel is another positive aspect, being clean and conveniently positioned close to key points of interest. The hotel's cleanliness extends beyond the rooms to the corridors and the property as a whole, maintaining a sanitized environment that meets travelers' expectations.
However, not all feedback was positive. There were occasional complaints about certain areas not being cleaned to a satisfactory level. Some reported instances of dirty carpets, rooms not properly sanitized and unpleasant odors. The swimming pool and some windows were noted to be insufficiently maintained. Despite these instances, the majority of reviews commend the hotel for its high standards of cleanliness, making it a recommended choice for a clean and comfortable stay in Riyadh.
Staff
Courtyard by Marriott Riyadh Olaya has garnered praise for its exceptional staff, frequently highlighted for their friendliness, politeness and professionalism. The reception team, in particular, receives numerous positive mentions for their courteous and helpful demeanor, as well as their ability to provide prompt and refined service. Individual employees, including Khaled, Naif, Sari, Marzouk, Abdulrahman, Ali, Rizwan, Hisham and Majeed, have been specifically commended for their professionalism and warm hospitality.
Family-friendly and cooperative, the staff consistently go above and beyond to assist guests, often accommodating requests for early check-ins and demonstrating a high level of responsiveness. Guest interactions are generally marked by friendliness and efficiency, contributing to an overall positive experience.
While the service overall is deemed elegant and the majority of staff highly professional and attentive, there have been occasional mentions of lapses in training and communication. Despite these few instances, the consensus remains overwhelmingly positive with many guests thanking specific staff members and recognizing the team as wonderful and excellent in their roles.
In conclusion, the standout feature at Courtyard by Marriott Riyadh Olaya is its attentive and courteous staff, whose dedication significantly enhances the guest experience.
Pool
The Courtyard by Marriott Riyadh Olaya features a rooftop pool located on the 22nd floor. Families have appreciated the opportunity to use the pool, praising its large size and cleanliness. Some guests have enjoyed the nice views available from the pool area. However, there have been mixed opinions about its overall appeal and cleanliness with some noting that the pool was small and appeared uninviting at times. While the pool has its strengths, it may benefit from improved maintenance to enhance the experience for all guests.
Parking
The Courtyard by Marriott Riyadh Olaya receives varied feedback regarding its parking facilities. Guests appreciate the free and easily accessible parking, which is spacious and offers enough space for cars. The diverse and covered parking areas add to the convenience. Additionally, its proximity to tourist attractions is a notable advantage. However, there are some concerns, such as the parking area not being fully finished and insufficient lighting in the parking spaces. Moreover, visitors express disappointment over the absence of a car parking service, which may be attributed to COVID-19 measures and a lack of security at the car park entrance. Despite these issues, the overall ease of access to parking remains a highlighted positive aspect.
4 Star
Courtyard by Marriott Riyadh Olaya offers a great location and a level of comfort and tranquility fitting for a four-star hotel. Guests appreciate the excellent standards expected of such a rating; however, there are certain aspects that fall short. There are reports of inconsistent service quality with calls often going unanswered. Some guests have noted the absence of amenities they would expect, such as bathrobes and have remarked that the cleanliness isn't up to the mark it once was. While the hotel meets expectations for its four-star rating, some visitors feel it does not possess the qualities of a higher-star establishment.
FAQ
Yes, Courtyard by Marriott Riyadh Olaya has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Courtyard by Marriott Riyadh Olaya.
No, Courtyard by Marriott Riyadh Olaya doesn't allow dogs.
No, parking facilities aren't available at Courtyard by Marriott Riyadh Olaya.
Yes, Courtyard by Marriott Riyadh Olaya has a gym.
