Grand Plaza Hotel - Dhabab Riyadh
Riyadh
24.66384500,
46.70585300
,
Olaya Street Extension, Crossroad Olaya Street With Prince Faisal Ibn Turky
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Summary of reviewsThe Grand Plaza Hotel - Dhabab Riyadh is well-regarded for its strategic location near essential services, supermarkets and governmental departments. Nestled next to a Lulu hypermarket, the hotel combines convenience with a tranquil environment, making it suitable for both business and leisure travelers. The proximity to public transportation and major roads like King Fahd Road further enhances its appeal, despite occasional traffic noise and congestion.
Guests frequently praise the hotel's breakfast, highlighting its diverse and plentiful options, including fresh fruits, vegetables and made-to-order eggs and pancakes. The dining room's cleanliness and the staff's attentiveness contribute to a pleasant morning meal. Dinner experiences are generally positive too with room service being particularly notable for its promptness and reasonable pricing. While the restaurant's a la carte dishes are flavorful, mixed reviews about the buffet's freshness and cost suggest room for improvement.
The rooms are spacious, clean and comfortable, particularly appreciated by families due to their size and configuration. However, the hotel's aging furniture and outdated decor are areas that could benefit from refurbishment. Bathrooms often receive criticism for their size and maintenance issues, but the housekeeping staff is lauded for their overall cleanliness and efficiency.
Cleanliness is a strong point across the hotel with both the rooms and common areas consistently maintained to high standards. Despite some minor lapses, the general upkeep of the premises is well-received by guests. The friendly and professional staff further enhance the welcoming environment with specific team members frequently mentioned for their exemplary service.
Guests have mixed experiences with the hotel's Wi-Fi, which can be unpredictable and slow, indicating a need for improvement in this area. The pool area, though aesthetically pleasing and equipped with a sauna, suffers from maintenance issues such as cold water and cleanliness concerns.
Parking facilities are convenient and secure with the basement offering free parking. Though some guests find the spaces narrow, staff assistance in resolving parking issues is appreciated.
Family travelers find the hotel accommodating with spacious suites, family-friendly services and a convenient location. Fresh bed linen for children and easy access to quick meal options like Albaik and Burger King add to the hotel's family appeal.
While opinions on bed comfort vary, many guests report restful nights thanks to soft and comfortable mattresses. Nonetheless, some feedback points to the need for better quality pillows and duvets.
For business travelers, the hotel offers essential amenities and a supportive atmosphere conducive to productivity. The professional and warm reception staff, along with the hotel's prime location, make it an ideal choice for business stays, despite rooms that some find smaller than expected.
Overall, the Grand Plaza Hotel - Dhabab Riyadh provides a well-rounded hospitality experience with notable strengths in location, cleanliness and staff service, though it has areas that could benefit from updates and improvements.
Categories
Guests frequently praise the hotel's breakfast, highlighting its diverse and plentiful options, including fresh fruits, vegetables and made-to-order eggs and pancakes. The dining room's cleanliness and the staff's attentiveness contribute to a pleasant morning meal. Dinner experiences are generally positive too with room service being particularly notable for its promptness and reasonable pricing. While the restaurant's a la carte dishes are flavorful, mixed reviews about the buffet's freshness and cost suggest room for improvement.
The rooms are spacious, clean and comfortable, particularly appreciated by families due to their size and configuration. However, the hotel's aging furniture and outdated decor are areas that could benefit from refurbishment. Bathrooms often receive criticism for their size and maintenance issues, but the housekeeping staff is lauded for their overall cleanliness and efficiency.
Cleanliness is a strong point across the hotel with both the rooms and common areas consistently maintained to high standards. Despite some minor lapses, the general upkeep of the premises is well-received by guests. The friendly and professional staff further enhance the welcoming environment with specific team members frequently mentioned for their exemplary service.
Guests have mixed experiences with the hotel's Wi-Fi, which can be unpredictable and slow, indicating a need for improvement in this area. The pool area, though aesthetically pleasing and equipped with a sauna, suffers from maintenance issues such as cold water and cleanliness concerns.
Parking facilities are convenient and secure with the basement offering free parking. Though some guests find the spaces narrow, staff assistance in resolving parking issues is appreciated.
Family travelers find the hotel accommodating with spacious suites, family-friendly services and a convenient location. Fresh bed linen for children and easy access to quick meal options like Albaik and Burger King add to the hotel's family appeal.
While opinions on bed comfort vary, many guests report restful nights thanks to soft and comfortable mattresses. Nonetheless, some feedback points to the need for better quality pillows and duvets.
For business travelers, the hotel offers essential amenities and a supportive atmosphere conducive to productivity. The professional and warm reception staff, along with the hotel's prime location, make it an ideal choice for business stays, despite rooms that some find smaller than expected.
Overall, the Grand Plaza Hotel - Dhabab Riyadh provides a well-rounded hospitality experience with notable strengths in location, cleanliness and staff service, though it has areas that could benefit from updates and improvements.
Hotel with Indoor Pool
This hotel is included in the list of properties in Riyadh tagged with indoor pools. Specific details about its indoor pool facilities were not available in the search results.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
About Grand Plaza Hotel - Dhabab Riyadh
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Guest Reviews
Location
Proximity to public transportation, including a nearby bus station, adds another layer of convenience for travelers. Located around the center of Riyadh, it offers easy access to Riyadh Avenue Mall and King Fahd Road, making it a strategically advantageous spot for guests. The location, however, does come with some drawbacks such as traffic noise and congestion, which can result in prolonged taxi rides.
Overall, Grand Plaza Hotel - Dhabab Riyadh offers an excellent location with a balance of peacefulness and proximity to essential services, making it suitable for both business and leisure stays.
Breakfast
Guests appreciate the well-presented and immaculately clean dining room and many enjoyed the delicious and balanced selection of savory and sweet offerings. The presence of a chef keen to satisfy breakfast guests adds to the positive dining experience with favorable mentions of personalized service such as omelets and pancakes cooked to order.
However, there are areas for improvement. Some reviews note that the quality and freshness of baked items, such as pastries, could be better. A few guests also mentioned that certain cold items were not fresh and some of the cheese had an off taste. Additionally, suggestions to include more variety, especially for Indian vegetarian dishes, were made.
Overall, the breakfast at Grand Plaza Hotel delivers a considerable array of choices and good quality for most guests, complemented by excellent service, despite some occasional shortcomings in the freshness and variety of certain items.
Dinner
Rooms
However, the hotel does face criticism on several fronts. Guests frequently point out that the furniture is aging and in need of refurbishment with some items appearing old and tatty. The decor and lighting in the hotel, including the corridors, have been deemed in need of modernization. Bathrooms are another area of concern, often described as small and in need of maintenance with reports of leaks and awkward shower designs.
Despite the negatives, service quality is generally praised with friendly and accommodating staff, particularly at reception. Housekeeping keeps the rooms clean, although there have been occasional lapses in attention to detail, such as forgotten soap or not thoroughly cleaning certain areas.
Comfort-wise, the air conditioning is effective but sometimes inconsistent and while the majority of the room furnishings are adequate, the pillows have been noted as uncomfortable by some. The views from the rooms are generally underwhelming, sometimes looking out onto other buildings or bachelor housing.
In summary, the Grand Plaza Hotel - Dhabab Riyadh provides spacious and clean rooms that are well-suited for families, though some aspects of the decor and furniture could benefit from an upgrade. The staff's friendliness and efficiency help offset some of the accommodation's shortcomings.
Beds
Cleanliness
The staff also received commendations for being friendly and helpful, adding to the overall positive experience. Room service has been recognized for providing high-quality food at reasonable prices, further enhancing guest satisfaction. The hotel’s location is convenient, situated close to various services in the center of Riyadh.
However, there were isolated comments about the odor in some areas and occasional lapses in cleaning standards, but these were outweighed by the numerous accolades for the hotel’s tidiness and neatness. Some reviewers mentioned that while the cleaning staff could improve in their training, they are dedicated to performing their duties efficiently. Overall, guests found the Grand Plaza Hotel to be a very clean, comfortable and well-maintained place to stay, frequently praising it for its cleanliness organization and welcoming environment.
Staff
The receptionists were often praised for their politeness and efficiency with many guests appreciating the smooth check-in process and occasional room upgrades. The restaurant and housekeeping teams also received positive feedback for their attentive service and support. Despite a few isolated incidents of unresponsiveness or poor communication, the overall sentiment towards the staff was overwhelmingly positive with many guests expressing gratitude for the kindness and cooperation they experienced during their stay.
Wi-Fi
However, the majority of feedback leans towards dissatisfaction with the hotel's internet. Many guests found the Wi-Fi to be unpredictable, weak or very slow with some even describing it as terrible. Issues such as the Wi-Fi being down for extended periods, slow internet speeds and frequent disconnections were commonly reported. Overall, while there are instances of satisfactory Wi-Fi performance, the general consensus points towards a need for significant improvement in the hotel's internet service.
Pool
Parking
Family
The hotel's location is another high point, providing easy access to various destinations within 15-20 minutes. This makes it easier for families to explore Riyadh without the hassle of long commutes. Additionally, the nearby complex featuring a Lulu supermarket as well as Albaik and Burger King restaurants adds a layer of convenience, especially for quick meals and last-minute shopping needs.
Fresh bed linen for children ensures a clean and comfortable environment, enhancing the overall family-friendly atmosphere. All these aspects collectively contribute to a pleasant stay, particularly for those visiting Riyadh for the first time with their families.
Business
Yes, Grand Plaza Hotel - Dhabab Riyadh has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Grand Plaza Hotel - Dhabab Riyadh.
No, Grand Plaza Hotel - Dhabab Riyadh doesn't allow dogs.
Yes, parking facilities are available at Grand Plaza Hotel - Dhabab Riyadh.
Yes, Grand Plaza Hotel - Dhabab Riyadh has a gym.
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