Holiday Inn Olaya by IHG
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Summary of reviewsHoliday Inn Olaya by IHG, enjoys a highly praised location near the city center of Riyadh, offering convenient access to key facilities, dining and prayer places. Its central position makes it a preferred choice for both business and leisure travelers, providing beautiful city views and a generally tranquil atmosphere despite nearby bustling areas. However, traffic noise due to non-soundproof windows was noted as a minor inconvenience.
The breakfast at Holiday Inn Olaya is lauded for its variety and delicious options spanning Asian and Middle Eastern cuisines. Many guests find the breakfast experience enjoyable, though some have noted the high cost and occasional lack of variety. Similarly, the dinner options receive mixed feedback with praise for the delicious taste and diverse menu. However, high prices and inconsistent food quality were concerns for some guests.
Guest rooms offer spaciousness and comfort with comfortable beds frequently mentioned. Nonetheless, the rooms are considered outdated with issues related to old furnishings, dusty areas and sometimes unclean conditions. Bathrooms particularly need improvement with reports of odors and maintenance issues. Despite these drawbacks, the rooms' overall cleanliness and friendly housekeeping staff have been positively received by many.
The hotel's commitment to cleanliness is evident through numerous acknowledgments with tidy and spacious accommodations bolstered by efficient staff service. However, inconsistencies such as dusty rooms and poorly maintained furniture were mentioned.
The staff at Holiday Inn Olaya receive strong commendations for their friendliness, professionalism and helpful nature with specific individuals highlighted for exceptional service. Although some nighttime staff interactions were less favorable, the majority of guests found the atmosphere warm and welcoming.
Parking at the hotel offers shaded and indoor options, which many guests appreciated for their convenience. Despite the positive aspects, limited parking spaces and distant locations from the main hotel posed challenges for some visitors.
In summary, Holiday Inn Olaya is valued for its excellent location, friendly staff and comfortable beds, but could benefit from renovations and improvements in maintenance and food variety to enhance the overall guest experience.
Categories
The breakfast at Holiday Inn Olaya is lauded for its variety and delicious options spanning Asian and Middle Eastern cuisines. Many guests find the breakfast experience enjoyable, though some have noted the high cost and occasional lack of variety. Similarly, the dinner options receive mixed feedback with praise for the delicious taste and diverse menu. However, high prices and inconsistent food quality were concerns for some guests.
Guest rooms offer spaciousness and comfort with comfortable beds frequently mentioned. Nonetheless, the rooms are considered outdated with issues related to old furnishings, dusty areas and sometimes unclean conditions. Bathrooms particularly need improvement with reports of odors and maintenance issues. Despite these drawbacks, the rooms' overall cleanliness and friendly housekeeping staff have been positively received by many.
The hotel's commitment to cleanliness is evident through numerous acknowledgments with tidy and spacious accommodations bolstered by efficient staff service. However, inconsistencies such as dusty rooms and poorly maintained furniture were mentioned.
The staff at Holiday Inn Olaya receive strong commendations for their friendliness, professionalism and helpful nature with specific individuals highlighted for exceptional service. Although some nighttime staff interactions were less favorable, the majority of guests found the atmosphere warm and welcoming.
Parking at the hotel offers shaded and indoor options, which many guests appreciated for their convenience. Despite the positive aspects, limited parking spaces and distant locations from the main hotel posed challenges for some visitors.
In summary, Holiday Inn Olaya is valued for its excellent location, friendly staff and comfortable beds, but could benefit from renovations and improvements in maintenance and food variety to enhance the overall guest experience.
Family Friendly Hotel
This hotel is recognized for its family-friendly policies. It ensures a pleasant stay for families with children.
Business Hotel
This hotel is a first class hotel suitable for business travelers. It is equipped with essential amenities for a comfortable business trip.
Hotel with Outdoor Pool
Guests at this hotel can enjoy the presence of an outdoor pool, offering a pleasant space for leisure and recreation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
About Holiday Inn Olaya by IHG
License: 10009334
Guest Reviews
Location
Despite some traffic congestion and a lack of nearby grocery stores, the central site still garners approval for being in the middle of all known places and close to everything needed in Riyadh. The welcoming attitude of the staff, combined with the cleanliness of the premises, adds to the overall positive experience.
Guests also appreciate the tranquility of the location despite the bustling areas nearby, although some have noted that the traffic noise from the main road can be a disturbance due to non-soundproof windows. Nevertheless, the beautiful views of Riyadh and the convenience of the location overshadow these minor inconveniences.
In summary, Holiday Inn Olaya stands out for its strategic central positioning, making it a preferred choice for visitors looking to explore the vibrant city of Riyadh.
Breakfast
However, some reviews point out that breakfast can be quite average and not up to the expected standards with comments about it being basic or weak. A few guests mentioned the high cost of breakfast and expressed disappointment over the lack of variety and attention to detail in the food selections.
Overall, while many enjoy the breakfast experience and its diversity, there are areas noted for improvement, especially regarding cost and variety.
Dinner
However, there are notes of caution regarding the restaurant. Some guests have reported issues with the quality, describing the food as old and the buffet is often deemed below average. The high prices of the restaurant have also been a point of contention, suggesting that the value may not meet expectations. For those looking to secure their dining arrangements, booking dinner in advance is recommended.
Despite these challenges, the consensus indicates that, when opting for in-room dining, the experience is largely satisfying with delicious meals delivered.
Rooms
However, several areas need improvement. Many reviews point out that the rooms are quite outdated with old and worn-out furniture, carpets and fixtures. The lighting in the rooms is often described as dim and insufficient, making the spaces feel dark and somewhat uninviting. Cleanliness issues were a concern for some with reports of dust, unclean floors and even leftover items from previous guests. The bathrooms particularly garnered negative remarks about their condition and unpleasant odors.
Room amenities also seem to fall short in some aspects with guests mentioning issues like the malfunctioning air conditioning, poor television quality and ongoing problems with key cards. Furthermore, certain rooms have a significant cigarette smell, which detracts from the overall experience. The proximity of rooms to the suite and the layout design appeared to have little effect on guests' satisfaction.
Overall, while the spaciousness and comfort of the rooms at Holiday Inn Olaya are commendable, the myriad of maintenance and cleanliness issues, alongside outdated furnishings, suggest that a significant renovation could greatly enhance guest satisfaction.
Beds
However, some concerns were noted. Issues with cleanliness and maintenance are mentioned with comments about uneven beds, high bed sheets, old and uncomfortable bedding and pillows that have lost their elasticity or have yellow lines. These remarks indicate that while many guests appreciate the comfort offered, there are areas needing improvement in terms of bed maintenance and hygiene.
Cleanliness
The hotel's bathrooms and general accommodation are noted for being clean, tidy and spacious, reinforcing its reputation as a well-maintained establishment. Many guests appreciate the welcoming atmosphere the cleanliness helps to create, often mentioning the quick check-in and check-out process.
However, there are occasional reports of inconsistency, including issues with dusty rooms, dirty sheets and cleanliness levels that don't meet everyone's expectations. Some guests have encountered issues with the cleanliness of the bathroom floors, dusty areas and a general need for improvement in some maintenance aspects. The condition of the furniture and the cleanliness of the pool facilities are also mentioned as areas needing attention.
Despite these inconsistencies, the majority of reviews emphasize the hotel's efforts to maintain a high standard of cleanliness, making it a reliable option for travelers prioritizing a clean and tranquil environment. The hotel's convenient location in Riyadh further enhances its appeal, providing easy access to local amenities.
Staff
However, not all interactions are positive. Some reviews indicate that certain employees, especially late at night, exhibit poor behavior and a lack of responsiveness. There are also indications that some staff may require additional training to improve their service quality. Despite these occasional setbacks, most guests highlight a generally polite, respectful and warm atmosphere created by the reception and hotel staff, making interactions with them a positive aspect of their stay.
Parking
Yes, Holiday Inn Olaya by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Olaya by IHG.
No, Holiday Inn Olaya by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Olaya by IHG.
No, Holiday Inn Olaya by IHG doesn't have a gym.
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