Riyadh, Olaya Street24.684281,46.690358(Show on Map)
8.1
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Novotel Suites Riyadh Olaya is widely praised for its exceptional location in the heart of Riyadh, making it an appealing choice for both business and leisure travelers. Situated along Olaya Street, the hotel offers easy access to numerous shops, restaurants, and attractions, contributing significantly to its overall appeal with its central yet tranquil surroundings. Positive reviews emphasize the hotel's excellent placement, ideal for diverse needs ranging from business meetings to exploring the city's vibrant scene.
The breakfast experience at Novotel Suites tends to be positive, with guests appreciating the wide selection of dishes, including freshly made omelettes and a variety of breads and fruits. The friendly staff enhance the dining quality, although some reviews call for improvements in vegan options and menu diversity. Overall, guests enjoy the breakfast, noting it as very good despite some minor critiques.
Rooms at Novotel Suites are consistently recognized for their spaciousness and comfort, with cleanliness often highlighted positively. Many guests appreciate the well-maintained accommodations, particularly when upgraded to suites with additional amenities. The comfort of the beds adds to the overall experience, though some note that decor and furniture are outdated. Despite occasional maintenance issues or street noise, the spacious and comfortable rooms remain a strong positive point for visitors.
The staff receives high commendations for their exceptional service and warm hospitality, significantly contributing to the hotel's inviting atmosphere. Guests frequently highlight the team's friendliness and professionalism, while individuals like Mr. Bassam Asseri receive special mentions for outstanding support.
Novotel Suites offers ample and free parking options, which guests find convenient and secure. Despite the lack of a direct elevator from the parking area to the lobby, the overall ease of parking, enhanced by diligent security personnel, is appreciated.
While the comfort of the beds is noted by many guests, there are mixed feelings, with some suggesting upgrades to address creaking and worn-out linens. Despite these critiques, many still find the beds adequate for a restful stay.
In summary, Novotel Suites Riyadh Olaya stands out for its prime location and dedicated staff, with generally positive feedback on its accommodations, amenities, and hospitality, making it a favored choice in Riyadh.
Categories
Sustainability Journey
This hotel re-invests profits into community and sustainability initiatives and uses over 80% LED lighting. It has comprehensive food waste and recycling policies, and avoids plastic coffee stirrers, drinking straws, and water bottles by using reusable alternatives.
Honeymoon
Offers spacious suites, excellent dining, and a convenient location in the Olaya district of Riyadh. Its comfortable accommodations and efficient service make it a pleasant and affordable choice for honeymooners.
Pool
Located in the heart of Riyadh, this hotel offers a refreshing pool area for guests to unwind. It is centrally located close to the city's top attractions and business hubs.
Indoor Pool
Accessible
Novotel Suites Riyadh Olaya offers accessible accommodation options. The hotel provides spacious suites with modern amenities.
4 Star
This hotel offers spacious suites and a prime location on Olaya Street, making it ideal for extended stays. Guests appreciate the convenience of in-room amenities and the hotel's proximity to shopping and business districts.
Parking
Spa
Family
Romantic
Business
Gym
Indoor Pool
Room Types
Deluxe Room with King BedAir-conditioned room with minibar, flat-screen TV and private bathroom.
Superior King RoomAir-conditioned room with minibar, flat-screen TV and private bathroom.
Superior SuiteAir-conditioned suite with minibar, flat-screen TV and private bathroom.
Junior King SuiteAir-conditioned suite with minibar, flat-screen TV and private bathroom.
Superior Double Room with Two Double BedsAir-conditioned room with minibar, flat-screen TV and private bathroom.
Superior Suite with Sofa BedThe spacious suite features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The suite's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The suite provides a minibar, a tea and coffee maker, a dining area, a wardrobe and a TV.
Executive RoomProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The quadruple room's kitchenette, which features kitchenware and a microwave, is available for cooking and storing food. The air-conditioned quadruple room provides a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
About Novotel Suites Riyadh Olaya
Registry or License or Notification Number: 10009273
Guest Reviews
8.1
Very Good
Review Summaries
Location
Novotel Suites Riyadh Olaya is frequently praised for its exceptional location in the heart of Riyadh, making it a convenient choice for travelers. Situated along Olaya Street, the hotel lies within the city's main business and commercial center, providing easy access to numerous shops, restaurants, and attractions. Guests highlight its central placement as highly beneficial, noting that the area is walkable and well-connected. The proximity to amenities makes it an ideal base for both business and leisure visitors. The hotel's location is often described as excellent, perfect, and ideal, satisfying diverse needs ranging from business meetings to exploration of the city's vibrant scene. This central positioning also offers calm surroundings, enhancing the stay with both accessibility and tranquility. Overall, the location receives commendations for being one of the best in Riyadh, contributing significantly to the overall appeal of Novotel Suites Riyadh Olaya.
Breakfast
The breakfast at Novotel Suites Riyadh Olaya receives mixed reviews, though it's predominantly praised for its quality and variety. Many guests appreciate the good selection of dishes, including a wide assortment of breads, fresh fruits, and omelettes made to order. The breakfast buffet is often highlighted as being delicious and diverse, with a particularly commendable mention of the friendly and helpful staff that enhance the dining experience. However, some guests note areas for improvement, such as the quality of certain bread items and a lack of vegan options. While some reviews mention a repetitive menu, others appreciate the daily variations. Despite a few critiques regarding temperature and food spread, the general consensus reflects a positive dining experience with many guests finding the breakfast to be very good overall.
Rooms
Novotel Suites Riyadh Olaya provides a generous sense of space in its accommodations, consistently highlighted as spacious and comfortable. Visitors appreciate the cleanliness and upkeep of the rooms, especially praising the efforts of staff for maintaining high standards. In many cases, guests have enjoyed upgrades to suites, adding a touch of luxury with larger accommodations and additional amenities like separate living spaces and necessary appliances. The comfort of the beds contributes positively to the overall experience. However, the decor and furniture have been mentioned as outdated and in need of refreshment, with some furnishings worn and requiring renovation. Noise from the Main Street can affect some rooms, and there have been issues such as maintenance problems in bathrooms or the occasional readiness and cleanliness of rooms upon arrival. Despite these minor drawbacks, the spaciousness and comfort of the rooms remain strong positive points for guests.
Beds
At Novotel Suites Riyadh Olaya, guests have mixed feelings about the beds. Many reviewers highlight the comfort of the beds, mentioning how they enjoyed a great night's sleep. The beds are often described as very comfy and comfortable, a positive aspect appreciated by several visitors. However, there are a few criticisms regarding bed quality. Some guests report issues with creaking beds and discomfort, suggesting that the beds need to be changed. Additionally, there are mentions of old and worn-out bed linens detracting from the overall experience. While most find the beds satisfactory, others believe there is room for improvement, particularly regarding the condition and upkeep of the bedding.
Cleanliness
Novotel Suites Riyadh Olaya presents a mixed picture when it comes to cleanliness, as reflected in guest reviews. Many visitors commend the hotel for its top-notch cleanliness, noting clean and cozy rooms, spotless areas, and well-organized surroundings. Some guests even describe the hotel as very clean, appreciating the daily cleaning efforts and the neat condition of the facilities. However, there are notable concerns, including some reviewers mentioning that the cleanliness needs improvement, particularly with the room carpets, towels, and furniture requiring updates. Reports of dusty or dirty rooms, old towels, and unappealing smells highlight a need for better maintenance and cleaning routines. Despite these issues, the staff is often praised for their behavior, adding a positive element to the overall experience for many guests. Overall, guests seem divided on the cleanliness, with some finding it acceptable and others finding it below expectations. The hotel's age and certain outdated aspects may contribute to some of the negative feedback regarding cleanliness.
Staff
The staff at Novotel Suites Riyadh Olaya consistently earn high praise from guests for their exceptional service and warm hospitality. Visitors frequently highlight the team's friendliness, professionalism, and dedication to making guests feel welcome and cared for. The reception staff are often noted for their eagerness to assist and their exceptional service, with particular commendations for individuals like Mr. Bassam Asseri and Mr. Basham for their outstanding support. Overall, the staff's polite and cheerful demeanor leaves a lasting impression on guests, contributing greatly to the hotel's inviting atmosphere. Despite a minor language barrier at the reception, their kindness and willingness to help compensate for any challenges, ensuring that every guest's needs are attentively addressed.
Parking
Novotel Suites Riyadh Olaya offers ample and free parking options, primarily in the basement area, which many guests found convenient and secure with diligent security personnel on-site. Guests appreciated the spaciousness of the parking facilities and the added advantage of designated spots, making it easy to find available spaces. However, the parking area lacks a direct elevator to the lobby, which can be inconvenient for those with heavy luggage as they need to navigate stairs. Despite this, the overall availability of parking, especially at the back of the hotel, was satisfactory for many visitors. Some guests mentioned the entrance being slightly hidden, but once familiarized, accessing the parking was straightforward.
FAQ
Yes, Novotel Suites Riyadh Olaya has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Novotel Suites Riyadh Olaya.
No, Novotel Suites Riyadh Olaya doesn't allow dogs.
Yes, parking facilities are available at Novotel Suites Riyadh Olaya.
