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Sarwat Park Hotel Riyadh - Diplomatic Quarter

Riyadh , Diplomatic Quarter (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSarwat Park Hotel Riyadh - Diplomatic Quarter is strategically located near the Diplomatic Quarter and various embassies, making it particularly convenient for business travelers. The serene and safe environment, along with nearby amenities such as Kudu, Dunkin Donuts and the Ritz-Carlton, adds to its appeal. The location provides easy access to major roads, making it accessible to important destinations and guests consistently praise the beautiful, clean surroundings, ample parking and professional staff.

Cleanliness is a standout feature of the hotel with guests frequently commenting on the immaculate rooms and well-maintained common areas. The cooperative and thorough cleaning staff contribute significantly to this positive impression. The hotel’s serene and peaceful atmosphere is complemented by effective soundproofing, making it ideal for a restful stay.

The rooms are spacious, clean and equipped with amenities like kitchenettes and large living areas, though some guests mention that they could benefit from modern decor updates and better maintenance, particularly in the bathrooms. Noise issues are occasionally reported, mainly for rooms near the elevator and some rooms lack sufficient window coverings. Overall, however, the rooms are comfortable and adequate for both short and extended stays.

The hotel's staff receive high praise for their friendliness and professionalism. Specific employees like Awad and Aziz Al Malki are often mentioned for their exceptional service. The reception team is noted for their welcoming and helpful demeanor, enhancing the overall guest experience.

Breakfast at the hotel garners mixed reviews. While some guests enjoy the delicious and diverse offerings, others find the options too basic and the variety lacking, particularly for vegetarians. There are also remarks on the absence of a breakfast buffet and issues with the quality and temperature of the food. Dinner service receives similar feedback with some guests appreciating the 20% discount and in-room service, but many are disappointed by the lack of an in-house restaurant and the quality of room service food.

The hotel's WiFi service is a major point of contention. Many guests report inadequate coverage and slow, unreliable connection, which often only works in certain areas of the room, such as the living room. The persistent connectivity issues suggest significant room for improvement in this area.

Parking at the hotel receives mixed feedback as well. While many guests find the private parking facilities convenient and sufficient, a few highlight challenges with accessibility and availability.

For families, the hotel is a favorable option with its spacious family suites that offer a comfortable and clean environment. However, some guests mention that the cost of amenities like bottled water can be high. Despite this, the overall family-friendly atmosphere and accommodating service make it a good choice for those traveling with children.

The bed quality at Sarwat Park Hotel Riyadh is another area with mixed reviews. Some guests find the beds comfortable and appreciate the frequent linen changes, while others feel that the beds and pillows are too hard and uncomfortable, indicating a need for improvement in this aspect.

Overall, Sarwat Park Hotel Riyadh - Diplomatic Quarter stands out for its excellent location, cleanliness and exceptional staff service, making it a strong choice for business travelers and families alike. Nonetheless, there are areas for enhancement, particularly regarding breakfast variety, WiFi reliability and bed comfort.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe King Room Guests will have a special experience as the double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Junior Suite This suite features a hot tub. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Superior King Suite Guests will have a special experience as this suite features a hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Family Suite The hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 3 beds.

King Suite with Balcony This suite features a hot tub. This spacious suite features 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

Deluxe Twin Room The hot tub is the standout feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.

Standard King Room The hot tub is the standout feature of this double room. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Double Room - Disability Access Guests will have a special experience as this double room offers a hot tub. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.

About Sarwat Park Hotel Riyadh - Diplomatic Quarter

License: 10009061

Guest Reviews

Location

Sarwat Park Hotel Riyadh boasts an excellent location that is particularly praised for its proximity to the Diplomatic Quarter and various embassies. Many guests highlight how its position is ideal for business, especially those needing easy access to visa appointments and embassy visits. The convenience of nearby amenities such as Kudu, Dunkin Donuts and the Ritz-Carlton hotel also enhance its appeal. The area is described as quiet, safe and away from crowded zones, providing a tranquil environment. Additionally, the hotel's location near major roads offers straightforward access to vital destinations. Guests appreciate the beautiful and clean setting, combined with superb parking and professional staff, making it a well-rounded choice for both business and leisure travelers.

Breakfast

Guest reviews for the breakfast at Sarwat Park Hotel Riyadh - Diplomatic Quarter presented a mixed bag of experiences. Positive remarks highlighted the cleanliness and beauty of the place, where the breakfast was described as delicious, satisfying and available until 11 o'clock. Some guests found it good, diverse, fulfilling and reasonably priced, complementing the nice ambiance of the restaurant. However, numerous reviews voiced dissatisfaction, noting the breakfast as very basic, limited in variety, lacking vegetarian options and often not matching the hotel's offering. Issues such as the absence of a breakfast buffet, cold and modest food and discrepancies with advertised services were also problematic. Improvements were also suggested for the coffee. Overall, while some found the breakfast excellent, others were left disappointed by its simplicity and the lack of options.

Dinner

The dinner experience at Sarwat Park Hotel Riyadh - Diplomatic Quarter has received mixed feedback. While some guests found the food service to be nice and very good, others faced limitations. A notable advantage is the 20% discount offered on food and guests appreciated the convenience of having food and drinks served in bed. However, there are significant drawbacks, including the absence of an in-house restaurant, as it is currently under maintenance. Consequently, hosting dinner meetings at the hotel is not feasible and room service food received negative remarks regarding its quality. Additionally, some guests expressed difficulties in finding others willing to eat the provided food again. The hotel's restaurant service hours are also limited, as it is not available 24/7 or open until midnight.

Rooms

Sarwat Park Hotel Riyadh - Diplomatic Quarter offers comfortable and clean rooms, frequently praised for their spaciousness and cleanliness. Many guests appreciated the inclusion of amenities such as a kitchenette and a large living room, which added to the overall quality of the stay. However, some reviews indicate that the rooms could benefit from refurbishment and modern decor updates. The quality of the furniture is generally considered to be good, although some pieces are described as old.

Several reviewers noted that the rooms are a good size, but there are mentions of small and very small rooms as well. Bathrooms received mixed feedback with some guests finding them small or poorly maintained. The cleanliness of both the rooms and the hotel overall is consistently highlighted positively.

Noise issues were occasionally reported, particularly for rooms located near the elevator. Additionally, some rooms face the interior with views overlooking the restaurant, which were less favored by guests. Air conditioning quality and the lack of blinds in some rooms were also points of concern.

In summary, while the hotel's rooms are generally comfortable and clean with adequate amenities, there are areas for improvement particularly in terms of room refurbishment, bathroom conditions and noise management. The hotel's location in the diplomatic area and its spacious suites, however, make it a viable option for travelers, despite some shortcomings.

Beds

Guest experiences with the beds at Sarwat Park Hotel Riyadh - Diplomatic Quarter are mixed. Some guests enjoyed very comfortable beds and appreciated the frequent changing of bed linen, along with the overall quietness of the rooms. However, there are notable concerns about the comfort level of both the beds and pillows with several mentioning that the bedding was hard and uncomfortable. The quality of the mattresses and pillows was highlighted as needing improvement. Despite some positive remarks about the comfort, the overall sentiment suggests that the hotel could benefit from upgrading their bedding to enhance guest satisfaction.

Cleanliness

Sarwat Park Hotel Riyadh - Diplomatic Quarter excels in cleanliness, making it a top choice for those prioritizing hygiene and comfort. The property, described as very clean and well-organized, consistently impresses guests with its immaculate rooms and overall spotless environment. Many reviewers appreciate the serene and peaceful atmosphere, adding to the overall sense of tranquility and comfort.

Guests frequently highlight the hotel's remarkable cleanliness, from the rooms to the common areas, noting that cleanliness permeates the entire property. The staff also receive commendation for their cooperative and thorough cleaning efforts, contributing to an organized and beautifully arranged stay. The hotel’s location and soundproofing further enhance the serene ambiance, making it a go-to for a quiet and restful experience. While one mention suggested a slight room for improvement, the overwhelmingly positive feedback underscores the hotel's commitment to maintaining high standards of hygiene and cleanliness.

Staff

The reviews for the staff at Sarwat Park Hotel Riyadh - Diplomatic Quarter highlight overwhelmingly positive experiences. Guests commend the friendly and courteous behavior of the staff, frequently describing them as helpful, polite and welcoming. Many emphasize the excellence of the reception team, mentioning specific employees like Awad, Aziz Al Malki and others for their exceptional service.

The management also receives praise for its competence and attentiveness, creating a welcoming atmosphere. The professionalism and responsiveness of the staff are repeatedly noted with special mentions of their accommodating nature and respectful demeanor. The warm and efficient reception service, often cited as a highlight, includes staff members who go out of their way to ensure a pleasant stay for guests.

Overall, the staff at Sarwat Park Hotel Riyadh - Diplomatic Quarter are portrayed as a significant asset, contributing to the hotel’s reputation for excellent customer service and a memorable guest experience.

Wi-Fi

Guests at Sarwat Park Hotel Riyadh - Diplomatic Quarter have voiced several concerns regarding the hotel's WiFi service. Reviews consistently mention that the internet coverage is inadequate and unreliable with many noting that the connection is very slow and the signal strength is poor. The WiFi appears to work only in certain areas, such as the living room and does not reach other parts of the room, like the bathroom. Additionally, the internet frequently disconnects and is not consistent throughout the day. Overall, guests have indicated that the hotel's internet service requires substantial improvement.

Parking

Sarwat Park Hotel Riyadh - Diplomatic Quarter offers guests a range of parking options, including private parking, which several visitors have praised for its convenience and availability. The parking facilities are frequently described as superb and good with some noting they suit solo travelers well. However, there are mixed reviews with a few guests mentioning insufficient parking and difficulties with access. Despite these concerns, the hotel's parking remains a notable feature for many visitors.

Family

Sarwat Park Hotel Riyadh - Diplomatic Quarter receives positive feedback for being family-friendly and oriented, making it a suitable choice for those traveling with children. Guests appreciate the spaciousness of the family suites, noting that these rooms are even larger than typical apartments and the cozy atmosphere provided in the rooms is a hit among visitors. The hotel maintains a high standard of cleanliness and offers commendable service, adding to the overall comfort of the stay. However, some guests mention the high cost of amenities, such as bottled water. Despite this, the hotel is regarded as a good option for family stays with satisfactory facilities tailored for family needs.

Yes, Sarwat Park Hotel Riyadh - Diplomatic Quarter has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Sarwat Park Hotel Riyadh - Diplomatic Quarter.

No, Sarwat Park Hotel Riyadh - Diplomatic Quarter doesn't allow dogs.

Yes, parking facilities are available at Sarwat Park Hotel Riyadh - Diplomatic Quarter.

Yes, Sarwat Park Hotel Riyadh - Diplomatic Quarter has a gym.

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