Awfad Hotel, located in the heart of Riyadh, offers a prime location for both business and leisure travelers. Its central placement near major landmarks such as the Kingdom Tower, Olaya Street and King Fahd Road makes accessing shopping malls, restaurants and essential services like government departments and hospitals highly convenient. Guests value the easy access and the balance between peacefulness and the bustling city.
The cleanliness of the hotel is widely appreciated with frequent commendations for the daily diligence of the cleaning staff. This attention to hygiene extends to the accommodation rooms and bathrooms, contributing to a comfortable stay. However, some areas like alleys and pools require better upkeep and occasional lapses in cleanliness have been noted.
Guests generally appreciate the breakfast offerings, praising the delicious and high-quality food variety, from Arabic to Continental and American options. The friendly staff and the presence of an egg-cooking station enhance the breakfast experience. However, concerns about limited selection, repetitive items and high prices suggest room for improvement.
Dinner options receive positive feedback with the dinner buffet and room service being particularly praised for well-prepared and tasty dishes, though occasional issues with specific food items are noted.
The rooms provide a mixed experience. Many guests highlight the spaciousness and comfort, noting the well-maintained bathrooms and comfortable beds. However, issues such as outdated furniture, inadequate natural light and noise disturbances from neighboring rooms suggest areas for improvement. The hotel staff is responsive to complaints, often attending to issues promptly.
Staff performance is exceptional with numerous mentions of friendly, helpful and professional employees. Notable individuals like Abdullah, Sultana, Reema and Fatima receive specific praise for their service. Although some instances of unresponsive behavior are reported, overall, the staff significantly enhances the guest experience.
The Wi-Fi service at Awfad Hotel has mixed reviews. Some guests praise its speed and reliability, while others note issues with connectivity and speed, indicating that the service can be inconsistent.
The gym and pool facilities also receive mixed feedback. While the gym is well-maintained and equipped, limited operating hours and occasional cleanliness issues detract from the experience. The pool areas, particularly the rooftop pool, are generally well-kept and enjoyable, though improvements in comfort amenities and accessibility are needed.
Parking is a notable positive with ample, easily accessible underground parking available, adding convenience to guests' stays. The spacious and well-laid-out parking areas contribute to a hassle-free experience.
For families, Awfad Hotel is a suitable choice, offering a calm, clean and family-friendly environment with spacious rooms. Minor drawbacks like high pillows are mentioned, but overall, the hotel ensures a pleasant family stay.
The quality of beds and pillows garners mixed reviews with many finding the beds comfortable, though some discrepancies in softness and cleanliness are reported. The hotel is praised for its high standards as a four-star establishment, though occasional service lapses suggest areas for improvement.
In summary, Awfad Hotel is highly regarded for its strategic location, cleanliness and exceptional staff service, though improvements in certain facilities and amenities could enhance the overall guest experience.
Fraser Suites Riyadh enjoys a prime location in central Riyadh, making it an excellent choice for both business and leisure travelers. Positioned on Al-Olaya Street, the hotel offers easy access to essential services, major roads, shopping centers and eateries. Guests consistently praise the convenience and tranquility of its surroundings, as well as the stunning city views from the rooftop.
The hotel’s rooms are spacious and well-appointed, catering to various needs from standard rooms to penthouse apartments. Many guests commend the cleanliness, modern furnishings and aesthetic appeal of the accommodations. Families appreciate the spacious layouts and practical amenities, ensuring a comfortable and homely stay. Although there are occasional maintenance issues, the overall consensus is positive regarding room comfort and size.
The breakfast experience at Fraser Suites Riyadh has received mixed reviews. While some guests appreciate the quality and variety, others highlight a need for improvement, noting limited options and repetitive offerings. Dinner receives similar feedback—praised for a diverse menu and the rooftop setting, yet criticized for inconsistent quality, high prices and service issues. Despite these inconsistencies, standout moments with delicious dishes were noted.
Cleanliness is a strong point for Fraser Suites Riyadh with many guests lauding the spotless accommodations and high housekeeping standards. The staff receive mixed but generally positive reviews with certain members being praised for exceptional service. However, some feedback mentions unprofessional behavior and inconsistency in service quality, especially at the reception.
Wi-Fi at the hotel is generally reliable and fast, contributing to a hassle-free stay for guests needing internet connectivity. On the other hand, spa facilities seem lacking or non-functional with many guests noting the absence or limited availability of services. The gym, however, stands out with its excellent equipment and 24-hour availability, often considered better than in most hotels.
The rooftop pool offers stunning views and is a favorite for its ambiance, especially in the evenings. However, maintenance and cleanliness issues detract from the experience and the cold water temperature is a recurrent complaint. The parking, while spacious and free, poses challenges with narrow entrances and maneuvering difficulties, particularly for larger vehicles.
Fraser Suites Riyadh is a favorable option for families, offering family-friendly rooms and amenities such as a children's playroom. The hotel environment is conducive to family vacations with a supportive staff adding to the positive experience. Despite occasional shortcomings, the overall feedback suggests that Fraser Suites Riyadh provides a comfortable, clean and convenient stay for its guests.
Categories
Rooftop Pool
Pool
Rooftop Pool
Outdoor Pool
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Riyadh