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Summary of reviewsHotel & Spa María Manuela is celebrated for its idyllic setting within the Picos de Europa National Park, offering breathtaking mountain views and a tranquil environment ideal for relaxation and outdoor activities such as hiking. The hotel's strategic location provides easy access to notable attractions like Covadonga, Cangas de Onís and the Sella River and is close to charming local towns with cozy bars, restaurants and cultural sites, enriching the experience of exploration. Though the village's remoteness might require a car, the peaceful surroundings and well-maintained facilities make it a perfect retreat for disconnection from daily life.
Guests frequently commend the variety and quality of the breakfast buffet, which includes fresh orange juice, natural fruit smoothies, gluten-free and lactose-free options. The environment is well-organized with show cooking adding a refreshing touch. While some minor issues regarding the artificial taste of some pastries and the coffee quality are noted, the overall breakfast experience is positive with something to cater to everyone’s taste.
Dinner at Hotel & Spa María Manuela provides a diverse dining experience with the dinner buffet praised for its extensive variety, good taste and excellent service, including live cooking stations. However, some guests find the quality and cost disproportionate, indicating that the menu can be repetitive and the food quality inconsistent. Despite these critiques, the general restaurant experience is favorable with attentive and efficient staff enhancing the dining ambiance.
The hotel rooms receive mixed reviews with many guests appreciating the spacious, clean and nicely decorated rooms featuring comfortable beds and cozy ambiance. Notable features include balconies with lovely views and excellent room cleaning services. However, concerns such as poor soundproofing, outdated furniture, maintenance issues and occasional cleanliness problems do exist. Despite these, the overall room experience is deemed comfortable by many.
Cleanliness throughout the hotel, especially in common areas and rooms, is largely praised with guests highlighting the thorough cleaning services. Only a few isolated incidents of cleanliness issues are reported, indicating the hotel's strong commitment to maintaining high cleanliness standards.
The staff at Hotel & Spa María Manuela are frequently commended for their attentive, friendly and professional service across various departments. Reception, housekeeping and spa personnel are recognized for their warm and helpful demeanor, contributing to a welcoming atmosphere. Though a few instances of less amiable interactions are mentioned, the overall sentiment reflects a dedicated team striving to deliver excellent service.
The hotel's Wi-Fi receives mixed reviews with significant issues regarding slow speeds, weak signals and connection problems in rooms. Improvements in Wi-Fi reliability and functionality are needed to ensure a consistent internet experience throughout the hotel.
The spa, often described as excellent, is a key highlight featuring a relaxing atmosphere with beautiful cave-like decorations and well-received massages. Despite issues like small size, occasional overcrowding and high chlorine levels, the aesthetically pleasing and organized environment along with professional staff make it a popular feature.
The gym is regarded as very good and well-maintained, providing a spacious and complete workout experience. Though there are some criticisms about limited equipment and accessibility issues, the overall impression remains positive for those seeking a functional fitness experience.
The pool facilities, particularly the outdoor heated pool, are appreciated for their comforting and inviting nature. However, the pool can feel crowded at times and there are remarks about the limited number of loungers and the necessity of extra fees for certain facilities. Nonetheless, the inclusive heated pool is a standout feature.
Lastly, the hotel's parking facilities are lauded for being ample, spacious and free, making it convenient for guests to park their vehicles without additional costs, despite occasional remarks about the scarcity of spaces relative to the number of rooms.
In summary, Hotel & Spa María Manuela offers a charming and comfortable stay characterized by its picturesque location, excellent breakfast variety, friendly staff, cleanliness, enjoyable spa and gym facilities and convenient parking, despite some areas where improvement is necessary to enhance guests' overall experience.
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