The Robertson Hotel
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Summary of reviewsThe Robertson Hotel is celebrated for its picturesque and serene location, nestled amidst beautiful gardens and charming natural landscapes. Its historic building exudes old-world charm, creating an ideal setting for a peaceful getaway. Convenient access to local attractions like Belmore Falls and Fitzroy Falls makes it a perfect base for exploring the area's natural beauty. Guests appreciate the inviting atmosphere and quaint charm that permeates the hotel's grounds and decor.
The breakfast offerings at the hotel receive widespread praise for their delicious and substantial variety, with many guests enjoying the value for money provided by the buffet and hot breakfast options. Courteous service also enhances the dining experience, though there is room for improvement in consistency and buffet quality. Dinner experiences are generally positive, with many diners enjoying the tasty set menus, great service, and cozy ambiance near the fireplace. However, some inconsistencies exist, such as limited menu options and occasional long waits for meals, particularly on certain nights.
Rooms at The Robertson Hotel are admired for combining old-world charm with modern comfort. Guests frequently commend the spacious and tastefully furnished rooms, along with the stunning countryside views. Cleanliness is generally maintained, although shared bathrooms could benefit from more attention. While some practical amenities like fridges and tea facilities are lacking, the charm and historical character of the hotel provides a unique experience.
The staff at The Robertson Hotel contribute significantly to the positive guest experiences, consistently praised for their friendliness, warmth, and exceptional service. The team is noted for going above and beyond to ensure a comfortable and welcoming stay, enhancing the overall atmosphere of the hotel. Beds are generally well-received, with many guests describing them as comfortable and conducive to restful sleep, despite occasional reports of variability in bed stability and noise.
Overall, The Robertson Hotel offers a charming retreat with its beautiful location, exceptional staff, and comfortable accommodations, providing guests with a memorable and value-for-money experience.
The breakfast offerings at the hotel receive widespread praise for their delicious and substantial variety, with many guests enjoying the value for money provided by the buffet and hot breakfast options. Courteous service also enhances the dining experience, though there is room for improvement in consistency and buffet quality. Dinner experiences are generally positive, with many diners enjoying the tasty set menus, great service, and cozy ambiance near the fireplace. However, some inconsistencies exist, such as limited menu options and occasional long waits for meals, particularly on certain nights.
Rooms at The Robertson Hotel are admired for combining old-world charm with modern comfort. Guests frequently commend the spacious and tastefully furnished rooms, along with the stunning countryside views. Cleanliness is generally maintained, although shared bathrooms could benefit from more attention. While some practical amenities like fridges and tea facilities are lacking, the charm and historical character of the hotel provides a unique experience.
The staff at The Robertson Hotel contribute significantly to the positive guest experiences, consistently praised for their friendliness, warmth, and exceptional service. The team is noted for going above and beyond to ensure a comfortable and welcoming stay, enhancing the overall atmosphere of the hotel. Beds are generally well-received, with many guests describing them as comfortable and conducive to restful sleep, despite occasional reports of variability in bed stability and noise.
Overall, The Robertson Hotel offers a charming retreat with its beautiful location, exceptional staff, and comfortable accommodations, providing guests with a memorable and value-for-money experience.
3-Star Country House
The Robertson Hotel is ideal for a peaceful and relaxing outdoor getaway. It offers great value and nice staff.
Country House for Honeymoon
Guest Reviews
The Robertson Hotel stands in a picturesque setting, surrounded by beautiful gardens and charming natural landscapes. This historic building offers an ambience filled with old-world charm, making the location truly perfect for a serene getaway. Situated just a short drive from Kiama and Shellharbour, the hotel provides convenient access to nearby natural attractions such as Belmore Falls and Fitzroy Falls, enhancing the appeal for those looking to explore the area's beauty. Guests appreciate the hotel's gorgeous grounds and inviting atmosphere, which blend seamlessly with the decor and historic elements of the building. Though located slightly out of town, the distance only adds to its quaint charm, providing a peaceful retreat amidst the scenic environment.
The breakfast experience at The Robertson Hotel garners a wide range of opinions from guests, with many highlighting the positive aspects. Numerous reviews praise the breakfast for its epic and delicious offerings, noting its value for money and exceptional variety. The availability of a buffet option is celebrated, alongside the presence of a hot breakfast and substantial portions served by a courteous French waitress. Some guests find the breakfast first-class, with convenient and cost-effective booking options available in advance.
Despite these favorable comments, there are some areas for improvement. A few guests express disappointment with the buffet quality, citing it as lacking in taste and suggesting enhancements like fresh fruit and cook-to-order options. Additionally, some reviewers mention a preference for fresh over machine-made coffee and point out logistical issues, such as the distance from the buffet to seating areas.
Overall, while many guests leave satisfied with the breakfast offerings at The Robertson Hotel, there remains room for refinement to enhance consistency in the dining experience.
Guests dining at The Robertson Hotel have shared a mixture of experiences in their reviews. Many guests found the dinner to be delicious and well-priced, with comments highlighting tasty set menus and hearty meals. Several guests appreciated the great service and enjoyed dinner and cocktails, especially when dining near the cozy fireplace, where the food was noted as perfectly cooked with a well-constructed menu.
However, the overall dining experience seems inconsistent. Some guests experienced long waits between courses and noted a lack of variety in dinner options. On certain occasions, particularly on Sunday nights, the dining room was closed, leaving guests with limited choices, sometimes just a single dish. Additionally, there were instances where the food was described as disappointing, with some dishes being dry or tasting like leftover meals. Overall, while some guests enjoyed the dining experience, others felt it fell short in terms of taste and variety.
A stay at The Robertson Hotel offers a mix of old-world charm and modern comfort. Guests frequently admire the spacious and light-filled rooms, with many highlighting the tasteful furnishings and decor. The hotel, housed in a majestic building with wood fires and wide staircases, emanates a charismatic and historic ambiance, and offers breathtaking views of the countryside and mountains. The rooms are generally clean, with some newly renovated bathrooms receiving particular praise for their style and size. Despite the charm, some practical aspects are lacking, such as the absence of fridges, tea and coffee facilities, and occasionally a mirror. While the comfort of the beds and pillows can vary, they are often found to be adequately comfortable. The temperature in the rooms can be inconsistent, with some guests feeling a bit chilly or, alternatively, uncomfortably warm. For its price point, some guests felt that the room amenities could be more extensive. Overall, the hotel provides a charming and scenic base, perfect for short stays where guests seek a unique and historical setting.
The beds at The Robertson Hotel generally receive positive feedback from guests who describe them as comfortable and even heavenly. Many guests highlight the superb comfort, with several mentioning the beds as very comfortable or super comfy, creating a restful experience. However, some variability in experiences is noted. A few guests found issues such as squeaky frames, or the beds being rocky or unstable, leading to discomfort. In some cases, the mattress was reported as overly soft or uncomfortable. Overall, while the majority of reviews praise the comfort level, there are occasional concerns about bed stability and noise.
While The Robertson Hotel offers stunning grounds and quaint, value-for-money accommodations, the cleanliness of its facilities seems to be a mixed experience for guests. Rooms are often described as spotless, and facilities generally maintain a clean and tidy appearance. However, shared bathrooms are a significant point of concern. Guests frequently mention that the communal areas, specifically the shared bathrooms, are in need of substantial attention. Issues such as mould, dust, torn carpets, broken toilets, and erratic shower temperatures are common complaints. The lack of adequate supplies, like toilet paper and hot water at the communal coffee station, further detracts from the overall experience. The cleanliness of the main bathroom areas and individual rooms suggests that while some aspects are well-maintained, some areas require more consistent care and refurbishment to meet guests' expectations.
The Robertson Hotel boasts a team of friendly and accommodating staff, consistently praised for their warmth and helpfulness. Guests frequently highlight how welcoming and pleasant the staff members are, with many noting that the team goes out of their way to ensure a comfortable stay. Particular commendations are given to the reception and bar staff, who are not only extremely helpful but also add a personal touch to the guest experience. The hotel's staff are described as both exceptional in service and attentive to detail, creating a warm and inviting atmosphere for visitors. Their dedication to guest satisfaction is evident, making the hotel a standout choice for travelers seeking incredible value for money and a memorable experience.
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Location
Breakfast
Despite these favorable comments, there are some areas for improvement. A few guests express disappointment with the buffet quality, citing it as lacking in taste and suggesting enhancements like fresh fruit and cook-to-order options. Additionally, some reviewers mention a preference for fresh over machine-made coffee and point out logistical issues, such as the distance from the buffet to seating areas.
Overall, while many guests leave satisfied with the breakfast offerings at The Robertson Hotel, there remains room for refinement to enhance consistency in the dining experience.
Dinner
However, the overall dining experience seems inconsistent. Some guests experienced long waits between courses and noted a lack of variety in dinner options. On certain occasions, particularly on Sunday nights, the dining room was closed, leaving guests with limited choices, sometimes just a single dish. Additionally, there were instances where the food was described as disappointing, with some dishes being dry or tasting like leftover meals. Overall, while some guests enjoyed the dining experience, others felt it fell short in terms of taste and variety.
Rooms
Beds
Cleanliness
Staff
No, The Robertson Hotel doesn't have any pool.
No, a spa isn't available at The Robertson Hotel.
No, The Robertson Hotel doesn't allow dogs.
No, parking facilities aren't available at The Robertson Hotel.
No, The Robertson Hotel doesn't have a gym.
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