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Summary of reviewsHôtel & Restaurant des Remparts, located in the heart of Rochefort, enjoys a prime and highly convenient setting that allows guests easy access to local attractions, such as the Royal Rope Factory, the marina, historic docks and museums. The close proximity to thermal baths, the train station and the vibrant downtown area make it an ideal base for exploring the city. Despite this central location, the hotel offers a tranquil atmosphere, complemented by free nearby parking and good transport connections, making it suitable for both leisure and business travelers.
Guests frequently praise the ample and varied breakfast buffet, which offers a selection of sweet and savory options, including gluten-free products. While some guests have mentioned the breakfast could benefit from more fresh fruits and may be slightly overpriced, the overall consensus is that it offers excellent quality and value for money. Dining in the garden also adds a pleasant touch to the morning experience.
The on-site restaurant is well-regarded for its diverse and well-prepared dishes, providing good value for money. Patrons appreciate the changing daily menus and commend the efficient service and enjoyable atmosphere. Though some guests have noted occasional lapses in service speed and cost vs. portion size parity, the general dining experience remains positive.
The hotel's rooms are highlighted for their spaciousness, cleanliness and comfort with many featuring large, well-equipped bathrooms. While some guests suggest updates such as improved ventilation, modern amenities and additional accessories, the overall consensus is that the rooms provide excellent value for money. The beds, in particular, receive high praise for their comfort, contributing to a restful stay.
Cleanliness is a standout feature, consistently mentioned by guests as impeccable throughout the hotel, including rooms, bathrooms and common areas. Daily housekeeping ensures a consistently hygienic environment.
The hotel staff are regularly highlighted for their exceptional service, friendliness and helpful attitude. From the warm welcome at reception to the attentive service in the dining room, the staff's professionalism and sincere hospitality significantly enhance the guest experience.
While opinions on the free Wi-Fi are mixed with some experiencing good connectivity and others facing occasional issues, it remains a valued feature for many guests. However, the service could benefit from more consistency to meet expectations.
Families find the hotel especially accommodating with large family rooms and thoughtful amenities such as baby beds and private bags for children. The warm, family-friendly environment and pet-friendly policy make it a great choice for those traveling with children and pets.
Despite some critiques regarding the lack of air conditioning and other amenities one might expect from a three-star establishment, guests generally find the hotel to be clean and well-located, fitting for both leisure and business stays. Business travelers appreciate the spacious rooms, friendly environment and affordable pricing tailored to their needs, despite noting areas for improvement in meeting spaces and parking.
Overall, Hôtel & Restaurant des Remparts delivers a comfortable and convenient lodging experience with excellent service, cleanliness and a prime location, making it a reliable choice for a variety of travelers. Show more
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Categories
Dog Friendly Hotel
This hotel is located in central Rochefort and linked to the Thermes de Rochefort spa facilities. It offers modern, spacious accommodations, a garden, and a terrace. It is a pet-friendly hotel.
Business Hotel
This hotel offers a restaurant and is located in Rochefort, providing a convenient option for business travelers. While specific business amenities are not detailed in the provided data, its location within Rochefort makes it a practical choice.
Accessible Hotel
Linked to the Thermes de Rochefort spa facilities, this hotel offers modern and spacious accommodation. It is suitable for guests looking for accessible options.
3-Star Hotel
Located in central Rochefort and linked to the Thermes de Rochefort spa facilities, this hotel features modern and spacious accommodations. It offers free Wi-Fi, a garden, and a terrace.
Hotel with EV Charging Stations
Family Friendly Hotel
Room Types
Double RoomSatellite TV and a private bathroom feature in this room.
Triple RoomSatellite TV and a private bathroom feature in this room.
Please specify the child's age at the time of reservation.
Quadruple RoomSatellite TV and a private bathroom feature in this room.
Please specify the children's ages at the time of reservation.
Guest Reviews
8.2
Very Good
Location
Located in the heart of Rochefort, Hôtel & Restaurant des Remparts boasts an exceptional and highly convenient location that is frequently praised by its guests. Within a 10-minute walk, visitors can easily access a variety of local attractions including the Royal Rope Factory, the marina, historic docks and museums. The proximity to the thermal baths, train station and the vibrant downtown make it an ideal base for exploring the city on foot.
Guests often highlight the ease with which they can walk to the city center, where a plethora of bars, restaurants and shops await. The hotel's strategic position allows for a tranquil stay while still being close to the main attractions. Free parking nearby and the hotel’s quiet atmosphere enhance the overall experience, making it suitable for both leisure and business travelers.
The surrounding neighborhood is described as peaceful and quiet, yet lively enough to offer immediate access to Rochefort's historic charm. Parking availability and good transport connections add to the convenience, making visits to the old water tower, the Hermione ship and other iconic landmarks straightforward and enjoyable.
Overall, the hotel's prime location, combined with its comfortable, well-appointed rooms and welcoming staff, ensures a pleasant and stress-free stay. The integration of nearby public transportation and accessible parking further enhances its appeal as a central hub from which to explore Rochefort.
Breakfast
'Hotel & Restaurant des Remparts' generally receives positive feedback for its breakfast offerings. Guests frequently remark on the variety and generous portions available at the breakfast buffet, which is described as hearty, plentiful and very good. The selection includes savory and sweet options, such as pancakes, scrambled eggs, bacon and good quality coffee with some guests specifically praising the presence of gluten-free products.
However, there are a few noted areas for improvement. Several guests felt the breakfast was overpriced and expressed a desire for more fresh fruits and savory options like cold cuts. Some also mentioned that the breakfast offerings could be more varied, as certain items were limited or quickly ran out. Despite these critiques, the overall consensus is that the breakfast is satisfying with many guests highlighting its excellent quality and value for money. The opportunity to enjoy breakfast in the garden is also appreciated, adding an extra touch of relaxation to their experience.
Dinner
Hôtel & Restaurant des Remparts offers a dining experience that leaves a largely positive impression on its guests. The on-site restaurant is praised for its convenience, especially for travelers arriving late after a long drive. Many reviews highlight the quality of food, noting that the cuisine is delicious, well-prepared and diverse with daily changing menus. Guests also commend the restaurant for providing good value for money with fair menu prices and excellent quality meals.
The atmosphere within the restaurant is often described as enjoyable with efficient and cordial service contributing to a pleasant dining experience. Diners appreciate the well-presented dishes and varied menus, which feature options like a seafood platter and high-end cuisine.
However, some guests do note that the restaurant can occasionally fall short of expectations. There are mentions of certain dishes being too expensive for the portion sizes and a few instances of the meal not meeting the three-star standard expected. Service, while generally efficient, has a few mentions of being too slow at times. Despite these occasional downsides, the overall sentiment towards the restaurant remains positive.
For those looking to dine without venturing out, the on-site restaurant at Hôtel & Restaurant des Remparts is a convenient and generally well-regarded option, boasting a good balance of quality and value.
Rooms
'Hôtel & Restaurant des Remparts' offers guests a range of spacious and comfortable rooms, many of which feature large and well-equipped bathrooms. Numerous reviews highlight the extraordinary size of the rooms, which are described as spacious, well-appointed and quiet. The beds are particularly commended for their comfort with quality bedding ensuring a restful stay.
Cleanliness is consistently praised and rooms are frequently noted as being very clean, contributing to a pleasant environment. Family travelers will appreciate the availability of large family rooms, which provide ample space and comfort.
The room amenities, while functional, have received mixed reviews. Some guests mention the rooms could benefit from modern updates, including air conditioning, improved ventilation and additional accessories like kettles and bathroom essentials. Despite these suggestions for improvement, many reviews affirm the rooms are well-equipped, including large desks and plenty of storage.
Despite minor points of outdated décor, the general consensus among guests is that the rooms offer excellent value for money, especially given their size and comfort. Enhanced by the hotel's plentiful and varied breakfast buffet, 'Hôtel & Restaurant des Remparts' ensures a satisfying stay in terms of both space and hospitality.
Beds
At Hôtel & Restaurant des Remparts, guests consistently highlight the comfort and quality of the beds as one of the hotel's standout features. The beds are frequently described as large with many visitors noting the spaciousness and comfort of king-size and queen-size options. The adjective "comfortable" appears repeatedly, suggesting a high level of satisfaction with both the mattresses and the overall bedding quality.
Many reviews mention the excellence of the bedding. Guests appreciated the comfortable comforters and pillows with terms such as impeccable bedding and super comfortable beds being common. The quality of the bedding is praised for being high, adding to the overall restful experience.
The comfort and size of the rooms are also noted alongside the beds, implying that the entire sleeping environment is conducive to a good night's rest. On the rare occasion that there are mentions of discomfort, it typically pertains to specific issues like a too-hot comforter or a worn-out mattress, which seem to be the exception rather than the norm.
Overall, the consistent emphasis on comfortable, spacious and well-appointed beds suggests that Hôtel & Restaurant des Remparts prioritizes guest comfort, making it a reliable choice for travelers seeking restful accommodation.
Cleanliness
Hôtel & Restaurant des Remparts is highly praised for its exceptional cleanliness. Guests consistently note the hotel and its rooms as very clean, spacious and comfortable. The establishment maintains a high standard of hygiene throughout, including rooms, bathrooms, common areas and corridors. Daily housekeeping ensures that trash is emptied and rooms remain spotless. Despite a few isolated comments regarding dust in the corners, overall cleanliness is deemed impeccable. The restaurant and the hotel grounds also reflect this high level of care, creating a welcoming and hygienic environment for all visitors. Clean facilities and decent amenities further enhance the experience, making it a well-regarded choice for those prioritizing cleanliness in their stay.
Staff
The Hôtel & Restaurant des Remparts evidently prides itself on its exceptional service, consistently praised by guests for its warm and welcoming atmosphere. From the moment guests arrive, they are greeted by a friendly and professional reception with the night watchman noted for his warm welcome. Staff members are frequently described as very friendly, attentive and helpful, going above and beyond to accommodate everyone's needs. Their availability and willingness to assist, whether it's through providing practical advice or being responsive to requests, are particularly highlighted.
Guests often mention the smiling, pleasant demeanor of the staff, making interactions feel genuinely cordial. The hotel's employees, including the receptionists, waitstaff and housekeeping, exude a natural friendliness and professionalism, creating a comfortable and inviting environment. Several reviewers appreciated the staff’s ability to communicate effectively in English, enhancing their stay.
Moreover, the professionalism and competence of the entire team are frequently commended. Whether it's the receptionist providing valuable information, the efficient cleaning service or the attentive dining room staff, the commitment to excellent service is evident. The warm welcome from the courteous and charming staff significantly contributes to a positive overall experience, reinforcing the hotel's reputation for top-notch hospitality and service quality.
Wi-Fi
Guests at Hôtel & Restaurant des Remparts have had mixed experiences with the hotel's Wi-Fi. Many have found the Wi-Fi to be good, reliable and easy to access with some specifically mentioning no complaints about the service and enjoying good quality signal throughout their stay. Free Wi-Fi is another appreciated feature. However, other guests reported less satisfactory experiences, noting issues such as the Wi-Fi being down for a weekend, low quality and unreliable service that sometimes kicks users out. Some also mentioned the absence of a Wi-Fi code and non-functional Wi-Fi despite explanations provided. Overall, while the Wi-Fi service has its ups and downs, many guests have had positive experiences with it.
Family
Hôtel & Restaurant des Remparts is an ideal destination for families seeking comfortable and spacious accommodations. The hotel provides an array of family rooms, all of which are described as exceptionally spacious and well-suited for groups of four or more. Guests have consistently praised the large family rooms, noting their bright ambiance and ample space, making it convenient for a pleasant stay with children.
The hotel's family-friendly amenities further enhance the experience. Baby beds are available upon request and many reviews highlight the thoughtful provision of a private bag for kids. The family-oriented staff and welcoming atmosphere ensure that families feel right at home. Pets are also welcome, making it easier for families traveling with their furry friends.
Dining at the hotel is also family-focused with a restaurant catering to the needs of both adults and children. Overall, the hotel is described as providing good value for families, making it a great choice for a family trip or a stopover. Cleanliness, spacious rooms and a warm, family-friendly environment are consistently highlighted, making Hôtel & Restaurant des Remparts a trusted option for those traveling with children.
3 Star
Hôtel & Restaurant des Remparts receives mixed feedback from guests regarding its three-star rating, facilities and services. Located conveniently near the center, the hotel is praised for its cleanliness with many guests describing it as a clean and decent three-star quality establishment. However, several reviews mention the lack of air conditioning, which stands out as a significant drawback for a hotel of this rating. The absence of air conditioning, along with poor insulation in rooms, seems to be a recurring disappointment among guests.
While some guests affirm that the hotel deserves its three stars and is a good option within its category, others feel that the services and amenities fall short of three-star standards. Criticisms extend to the overpriced breakfast and dinner offerings, which some guests felt did not match the expected quality for the price. Additionally, there were comments on the lack of certain conveniences, such as hairdryers needing to be requested at reception and no courtesy kettles in rooms. Issues such as unclean tablecloths in the breakfast room and limited breakfast options further contribute to the perception that the hotel is not meeting three-star expectations.
In summary, while Hôtel & Restaurant des Remparts meets basic cleanliness criteria and enjoys a central location, it faces consistent criticism for its lack of air conditioning and other amenities expected of a three-star establishment. The hotel appears to provide a satisfactory stay but might not fully align with everyone’s expectations of a three-star experience.
Business
Hôtel & Restaurant des Remparts is highly regarded among business travelers for its comfortable accommodations and convenient location. The hotel is praised for its spacious and comfortable rooms, as well as its impeccable service. It's a suitable choice for those on business trips with affordable pricing catered to business needs. Frequent business guests appreciate its friendly environment and excellent facilities. Some minor critiques include the need for improved parking spaces and the slightly dated setup for business meetings. Overall, it's a well-located, comfortable and dependable option for professional stays.
Accessible
Hôtel & Restaurant des Remparts receives commendable praise for its accessibility features, making it a favorable choice for guests with disabilities. The hotel is described as easily accessible and well located with easy-to-reach access from outside the city and proximity to the city center, train station and local sightseeing attractions. Guests appreciate the free and close parking options with available public parking directly in front of the hotel.
The hotel is noted for catering to requests for rooms accommodating reduced mobility, providing these guests with large rooms that often include accessible terraces. The presence of secure storage facilities for bicycles, including e-bikes, is another highlighted feature, particularly beneficial for cycling enthusiasts.
Guests also find the facilities within the hotel to be accessible, such as accessible guest rooms and public areas. The friendly reception staff are noted for their accessibility, enhancing the stay experience for many.
However, there are some areas cited for improvement, including room amenities where guests noted the absence of a fridge, kettle, water and hairdryer. Some rooms also have issues such as flooded bathrooms after showers. Noise levels were occasionally mentioned as a minor drawback, but overall, accessibility remains a strong point for this hotel.
Dog Friendly
Hôtel & Restaurant des Remparts is a welcoming, dog-friendly establishment that accommodates pets in the guest rooms, making it an ideal choice for travelers with canine companions. The hotel provides vinyl flooring in rooms, a thoughtful touch for pet owners. Guests have noted a friendly reception for their dogs, enhancing the overall experience. However, it is important to mention that there is an additional fee for bringing dogs, which some found to be on the higher side. While dogs are accepted in the rooms, they are not permitted in the restaurant, something to consider when planning a stay. Overall, the hotel offers a clean and welcoming environment for both guests and their furry friends, making it a solid option for families traveling with dogs.
No, Hôtel & Restaurant des Remparts doesn't have any pool.
No, a spa isn't available at Hôtel & Restaurant des Remparts.
Yes, Hôtel & Restaurant des Remparts welcomes dogs.
No, parking facilities aren't available at Hôtel & Restaurant des Remparts.
No, Hôtel & Restaurant des Remparts doesn't have a gym.