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Summary of reviewsRockport Inn and Suites consistently receives high praise for its exceptional location, being conveniently situated near downtown Rockport and within walking distance to many local attractions. Its proximity to beaches and neighboring Gloucester offers a perfect balance between accessibility and tranquility, attracting those who wish to explore the charming coastal area. Moreover, the hotel's recent renovations add to its appeal, providing a clean, spacious and comfortable setting for guests.
Though the breakfast offerings received mixed reviews with some guests wishing for a more diverse selection and hot food options, many found it adequate for their needs. The inclusion of fresh fruit, muffins and bagels was appreciated by some, despite the predominantly pre-packaged nature of the items.
The rooms are generally well-received for their spaciousness and cleanliness, featuring useful amenities like microwaves, fridges and coffee machines. Guests frequently mention the comfortable and large beds, as well as the direct access to their cars. While some noted that a few rooms felt outdated and had minor issues with odors and worn furniture, the overall experience remains positive with an emphasis on comfort and safety.
Cleanliness across the property is a significant highlight with both rooms and common areas receiving commendations for their immaculate condition. The onsite amenities, including an indoor pool, fire pit and deck area, further enhance the guest experience, maintaining high standards of cleanliness and contributing to a pleasant environment.
The staff at Rockport Inn and Suites are consistently praised for their friendliness, warmth and attentiveness. Guests appreciate the professionalism and helpful nature of the team, which greatly contributes to a welcoming and hospitable atmosphere.
However, the free WiFi service has received mixed reviews with several guests pointing out inconsistent connectivity, especially within guest rooms. While the internet connection is often better in common areas, some guests experienced weak or non-existent signals in their rooms.
The gym and pool facilities are well-maintained and greatly appreciated by guests, particularly families who benefit from the pool and outdoor fire pit area. While there were occasional mentions of the pool being cloudy or affected by sand, it is generally considered a positive feature of the hotel.
Rockport Inn and Suites is recognized as a family-friendly destination with many families returning annually. The indoor pool and large outdoor patio are favorites among guests with children, contributing to a comfortable and enjoyable stay.
The comfort of the beds is often highlighted, though some guests had issues with mattresses being too soft or too hard and found the pillows lacking. However, most guests reported sleeping comfortably.
Despite being rated as a three-star hotel, Rockport Inn and Suites could benefit from improvements in housekeeping consistency and updating certain aspects to meet expectations fully. Nonetheless, the hotel provides essential amenities and a satisfactory stay for most visitors.
Lastly, travelers with pets find the dog-friendly policy advantageous with many appreciating the ability to bring their pets along, despite a nightly fee which some found unexpected.
Overall, Rockport Inn and Suites offers a great balance of location, comfort, cleanliness and friendly service, making it a solid choice for a stay in Rockport. Show more
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Categories
Hotel near Golf Courses
Located in Rockport, it provides access to golf courses in the Rockport area. Offers standard hotel amenities.
Hotel for Honeymoon
Located in Rockport, this inn provides comfortable accommodations and a relaxing atmosphere. Its proximity to local attractions and scenic views makes it ideal for a honeymoon.
Dog Friendly Hotel
The traditionally styled rooms are pet-friendly with amenities such as a microwave, mini-fridge, and coffee maker.
Hotel with Swimming Pool
This hotel has an indoor pool. It is tranquil, encircled by beautiful arches, enhancing the ambiance for leisure and relaxation.
Indoor Pool
Business Hotel
The hotel provides 1,325 square feet of total event space with 2 flexible function rooms that can accommodate groups from 4 to 120 attendees. It includes a business center, high-speed wireless internet, and audio-visual equipment upon request.
Cheap Hotel
Located in Rockport, this inn offers affordable accommodation with essential amenities, suitable for budget-conscious travelers. It provides a convenient base for exploring the local area.
Hotel with Gym
Offering a free 24-hour fitness center with cardiovascular equipment and free weights, this hotel also provides yoga mats and offers yoga classes, adding a specialized fitness option.
3-Star Hotel
Located in Rockport, this inn provides comfortable accommodations and a relaxing atmosphere. Its proximity to local attractions and scenic views make it a desirable choice.
Family Friendly Hotel
Accessible Hotel
Hotel with Indoor Pool
Room Types
Single RoomThis room features a flat-screen TV, microwave, fridge and coffee maker.
Quadruple RoomThis room features a flat-screen TV, microwave, fridge and coffee maker. On this room 4 people can sleep comfortably.
Guest Reviews
8.1
Very Good
Location
Rockport Inn and Suites consistently impresses guests with its exceptional location. Conveniently situated close to downtown Rockport, it's within walking distance to various attractions, making it an ideal spot for visitors keen on exploring the area. The proximity to the beaches, Bearskin Neck and neighboring Gloucester offers a perfect balance between accessibility and tranquility, allowing guests to enjoy both the hustle and bustle of town life and quieter moments by the sea.
The hotel occupies a pleasant neighborhood and provides easy access to many local sights with a short drive or walk bringing guests directly to town. Visitors appreciate the central location for its convenience, making it easy to roam around Rockport and visit nearby Gloucester. Many highlight the cleanliness and spaciousness of the rooms, adding to the overall positive experience.
Guests frequently comment on the great value and comfortable setting of the hotel, which has been recently renovated to enhance its appeal. Additional amenities such as a firepit and an indoor pool contribute to a relaxing and enjoyable stay. Rockport Inn and Suites is praised for being a beautifully updated facility that not only offers a fantastic location but also professional and friendly staff, making it a top choice for travelers exploring this charming coastal area.
Breakfast
The breakfast at Rockport Inn and Suites has received mixed reviews from guests. While some appreciated the cleanliness, plentiful offerings, fresh fruit, muffins and bagels, others felt the selection was too basic and limited. Many guests noted that the breakfast mainly consisted of pre-packaged items with little variety, lacking more traditional and heartier options like eggs, sausages and waffles. The absence of hot food and reliance on packaged pastries and bagels were frequent points of criticism. The overall sentiment suggests that although the breakfast was adequate for some, many found it disappointing and hoped for more substantial and fresh options. The convenience of a continental breakfast was acknowledged, but there was a consensus that significant improvements could enhance the overall experience.
Rooms
Rockport Inn and Suites boasts spacious and extremely clean rooms that guests find comfortable and well-equipped, featuring amenities like microwaves, fridges and coffee machines. Many praised the rooms for their size and cleanliness, noting that they were well-decorated and provided a cozy atmosphere. The spaciousness of the rooms was a recurring highlight with guests appreciating the large, comfortable beds and the convenience of having direct access to their cars.
Despite the numerous positives, some guests pointed out that certain rooms felt outdated and in need of fresh paint and carpets. There were occasional remarks about room odors, likely due to previous pets and disinfectants, as well as some mustiness. A few comments mentioned worn furniture and small bathrooms, which detracted slightly from the overall experience.
However, the inn generally meets the essential criteria of being clean, comfortable and providing a safe environment. The friendly reception and good facilities further enhance the appeal of this accommodation, making it a solid choice for a stay in Rockport.
Beds
Guests at Rockport Inn and Suites frequently mention the comfort and cleanliness of the beds. Many reviewers highlight the beds being very comfortable, large and clean, adding to the overall positive experience of their stay. Descriptions such as nice, comfy and super comfortable are commonly used, indicating a generally high level of satisfaction with the bedding.
However, not all feedback is entirely positive. Some guests found the mattresses to be either too soft or too hard and a few mentioned specific issues like the mattress sagging in the middle. There are also repeated complaints about the pillows with guests describing them as flat, uncomfortable and in need of an update.
Despite these occasional issues, the predominant theme among the reviews is that the beds contribute positively to a good night's rest, making a stay at Rockport Inn and Suites a pleasant experience overall.
Cleanliness
Rockport Inn and Suites has garnered positive reviews regarding its overall cleanliness. Guests consistently emphasize that both the rooms and the entire facility are exceptionally clean and well-maintained. The property's aesthetic appeal is frequently noted with mentions of its beautiful and tidy environment, including the private pool and deck area. The helpful and friendly staff also contribute to the pleasant experience, swiftly addressing guests' needs and enhancing the atmosphere.
While some reviews pointed out minor issues such as an unkempt spot on the grounds and occasional mustiness in certain rooms, these were overshadowed by the frequent praise for cleanliness. The rooms, though slightly dated according to some, were repeatedly described as clean, comfortable and quiet.
Additionally, specific amenities like the pool, the fire pit and on-deck showers received high marks for cleanliness, augmenting the overall guest experience. The property’s cleanliness extended to efficient maintenance from the rooms to common areas, creating a warm and inviting setting.
In summary, Rockport Inn and Suites stands out for its immaculate cleanliness, friendly staff and well-maintained facilities, making it a solid choice for those prioritizing hygiene during their stay.
Staff
Rockport Inn and Suites has garnered significant praise for its staff, who have been described in glowing terms by many guests. Consistently, the staff is recognized for their friendliness, warmth and attentiveness, creating a welcoming atmosphere that enhances the stay of every guest. The front desk staff stands out for their politeness and helpful demeanor with many guests noting their accommodating nature and readiness to assist with extra requests, such as providing additional coffee. The overall experience is bolstered by the staff's professionalism and ability to make guests feel at home, whether they're checking in for a quick weekend or a longer stay. Although a few reviews mentioned less positive interactions, the overwhelming sentiment highlights a team that is very nice, super friendly and ultimately dedicated to providing excellent service.
Wi-Fi
Travelers staying at Rockport Inn and Suites have mixed reviews about the hotel's WiFi connectivity. While some guests mention that the WiFi had a very good connection and worked quite well, a prevalent concern is that the internet often fails to meet expectations, particularly within guest rooms. Numerous reviews point out instances of weak or non-existent WiFi with some noting they had to move closer to the reception area or the lobby to get connected. The connection in rooms further away from the reception is described as very unstable and slow with several guests indicating that the WiFi did not work at all during their stay. Overall, while the common areas may have decent internet access, the quality of in-room WiFi seems to be lacking consistency.
Gym
Rockport Inn and Suites offers a reasonably good gym, frequently highlighted for its pleasant and clean environment. Guests appreciate having the possibility to use the gym, often remarking that it is nice to have the space to themselves. The hotel is commended for its conveniences, including air conditioning and a consistent supply of towels in the gym area. Beyond fitness amenities, the location has garnered praise for repeat visits and additional features like the well-liked pool and outdoor firepit area contribute to an overall enjoyable stay.
Pool
Rockport Inn and Suites boasts a well-received pool area, appreciated for its cleanliness and pleasant atmosphere. Guests frequently highlight the pool's cleanliness and maintenance, describing it as nice, great and refreshing. The indoor pool, in particular, is noted for its ample size, warmth and suitability for family gatherings. Adjacent to the pool, the outdoor fire pit area provides a cozy spot for guests to socialize, making it ideal for larger groups.
However, there are occasional mentions of the pool being cloudy or dirty with issues such as sand accumulation and cold water affecting some stays. Despite these intermittent drawbacks, the facility generally receives praise for its indoor pool with specific attention to the convenient swimming hours starting from 07:00, which is great for children.
The pool area is a significant amenity, especially appreciated by families and groups looking to relax and enjoy their time together. While the absence of a hot tub, as shown in some pictures, is noted by a few, the overall guest sentiment reflects a positive experience with the pool and its surrounding amenities.
Family
Rockport Inn and Suites is a well-regarded destination for families seeking a relaxing getaway. Families find the hotel to be a great choice with numerous mentions of it being family-friendly and comfortable for family stays. The indoor pool is a major highlight, delighting the children who enjoyed it daily. The large outdoor patio and calm setting further enhance the family-friendly atmosphere. Many families return annually for special occasions, such as birthdays, drawn by the hotel's accommodating nature and pleasant environment.
Although ideal for families of four, those with larger groups should be cautious as the rooms may feel cramped beyond that number. Situated just outside the central part of town, the location offers convenience without sacrificing tranquility. Overall, Rockport Inn and Suites is repeatedly recommended as a great place for a family vacation.
3 Star
Rockport Inn and Suites is a generally well-regarded establishment that offers several attractive amenities, though it could benefit from some improvements. Guests appreciate the welcoming structure featuring facilities such as a gym, swimming pool and a cozy fire pit area. The rooms are described as comfortable, equipped with air conditioning and cable TV.
However, the hotel struggles in areas that one might expect from a three-star rating. Housekeeping services appear to be inconsistent with some guests experiencing a lack of room cleaning during their three-day stay. The continental breakfast also did not meet expectations for a three-star hotel. Cleanliness and the need for an upgrade were noted as areas requiring attention—suggesting the hotel could be cleaner and more updated.
Despite these critiques, many visitors still had a pleasant experience with a significant number of ratings falling between seven and nine out of ten. The overall impression is that while Rockport Inn and Suites provides a satisfactory stay with essential amenities, there remains room for enhancement, particularly concerning cleanliness and service consistency.
Dog Friendly
Rockport Inn and Suites offers a welcoming environment for travelers with pets, consistently praised for its dog-friendly facilities. Many guests appreciated the ability to bring their pets along, noting it as a significant advantage. The hotel’s pet-friendly policy includes a fee of $45 per dog per night, which some guests found unexpected. Despite this, the overall sentiment expressed gratitude for the accommodation of pets, making it a favorable choice for those traveling with small dogs.
Yes, Rockport Inn and Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Rockport Inn and Suites.
Yes, Rockport Inn and Suites welcomes dogs.
No, parking facilities aren't available at Rockport Inn and Suites.