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Summary of reviewsHotel Spa Norat Torre Do Deza 4* Superior offers a mixed experience with notable praise in several areas, making it a worthwhile option for many travelers. The hotel is conveniently located on the outskirts of Lalín, near the highway, which is ideal for pilgrims and travelers looking to rest. Despite being set in an industrial estate with limited nearby dining options, its proximity to both the coast and interior Galicia makes it a strategic point for exploration.
Guests frequently commend the breakfast for its variety and quality, often describing it as delicious and impressive. Some minor criticisms include a lack of certain dietary options and the use of carton juices, but overall, the breakfast experience is well-received. Dinner also garners high praise for its quality and local offerings, although some feel it falls short of the hotel's superior rating with occasional issues regarding menu availability and preparation.
The rooms are a highlight, appreciated for their spaciousness, cleanliness and modern amenities. Certain areas could benefit from better lighting and maintenance, but the large beds and comfortable setup generally leave a positive impression. Cleanliness across the hotel is notably high with well-maintained rooms and facilities, including the spa, adding to the overall comfort.
Staff performance is another strong point with guests frequently highlighting their friendliness, attentiveness and professionalism. This positive interaction spans all departments, from the reception to the spa, enhancing the overall guest experience.
The spa itself is often described as excellent, clean and relaxing, although some maintenance issues and the need for better temperature control are noted. Guests should be aware that spa access is not included in the room price. The gym, while functional, could use renovation to match the spa's high standards.
Families find the hotel accommodating with spacious rooms and amenities that cater well to children, although noise from young guests can sometimes be disruptive. Beds are generally comfortable and spacious, though there are occasional issues with double beds being made of two singles pushed together.
As a dog-friendly establishment, the hotel allows pets and provides amenities for them, albeit with some discrepancies in the pet policy.
While the hotel retains its four-star superior rating, some guests feel it does not fully live up to these expectations, particularly in areas such as service quality and certain facilities. Nevertheless, for many travelers, the combination of spacious rooms, quality dining, friendly staff and a relaxing spa make Hotel Spa Norat Torre Do Deza a commendable choice.
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