Rome, Piazza del Pigneto 9A41.889046,12.523064(Show on Map)
8.8
Excellent
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Eurostars Roma Aeterna has received largely positive feedback for various aspects of its services and amenities, offering guests a comfortable and convenient stay.
The hotel's location is well-regarded, especially due to its strong connectivity through nearby metro stations, bus and tram stops. While not exactly in the city center, its proximity to essential transport links like the Termini station allows guests to explore Rome’s main attractions easily. The vibrant Pigneto neighborhood, known for its authentic Roman charm and lively dining and bar scene, further enhances the location's appeal.
One of the highlights of Eurostars Roma Aeterna is its breakfast service. Guests consistently praise the breakfast for its variety, quality and abundance. With options ranging from sweet to savory, including specialty items like freshly squeezed orange juice and high-quality cappuccinos, the breakfast buffet sets a positive tone for the day. While some minor criticisms regarding the quality of certain items exist, the overall consensus is that the breakfast is excellent and well worth the money.
When it comes to dining, the hotel's strategic location offers easy access to numerous exceptional restaurants and bars nearby, especially within the Prenestino-Pigneto area. Although the hotel restaurant has received mixed reviews with some diners noting a limited menu, the surrounding area compensates with a vibrant culinary scene.
Guests generally appreciate the spacious, clean and comfortable rooms. Many highlight the modern decor, quality bedding and well-maintained bathrooms with additional luxuries like whirlpool bathtubs and balconies enhancing the experience. Minor issues such as occasional maintenance problems and noise disturbances have been reported, but the overall feedback underscores a pleasant and satisfying stay.
Cleanliness is another strong suit for the hotel. Guests frequently mention the meticulous upkeep of the rooms and common areas. The diligent housekeeping staff ensures that linens and towels are regularly replenished, contributing to a welcoming and hygienic environment.
The staff at Eurostars Roma Aeterna is often highlighted as a key strength. Reviews frequently commend the friendliness, professionalism and helpfulness of the hotel personnel. From the reception to housekeeping, the staff's warm and accommodating demeanor enhances the overall experience, making guests feel well-cared for.
However, the Wi-Fi service has received mixed feedback with some guests experiencing limited range and frequent interruptions. Although free Wi-Fi is available and generally functional for lighter use, there is room for improvement to ensure a consistent and robust connection.
The fitness room at the hotel offers basic facilities but receives occasional feedback about it being closed or needing better equipment. Checking ahead to confirm the gym's operational status might be advisable.
Families find the hotel accommodating with clean and comfortable family rooms and attentive service. Special arrangements for children also add to the positive experience, making it a hospitable environment for family stays.
For nightlife enthusiasts, the hotel’s location in the Pigneto district provides a lively atmosphere with a plethora of bars, restaurants and entertainment options. The vibrant nightlife just steps away from the hotel is often mentioned as a key advantage.
Beds at Eurostars Roma Aeterna are lauded for their comfort and spaciousness. Guests frequently compliment the quality of the mattresses and bedding, contributing to a restful and comfortable sleep experience.
Overall, Eurostars Roma Aeterna effectively balances comfort, cleanliness and convenience, making it a strong choice for both leisure and business travelers. With its strategic location, excellent breakfast service, friendly staff and vibrant neighborhood, it ensures a pleasant stay for those seeking an authentic Roman experience.
Categories
Business
Listed as a conference hotel, this hotel is equipped with facilities and services designed to support and host business conferences and corporate events effectively.
Family
Nightlife
Accessible
Gym
4 Star
Luxury
Sustainability Journey
Honeymoon
Romantic
Room Types
SuiteSpacious suite offering a living area. The bathroom is complete with spa bath. Offers free Wi-Fi and air conditioning.
No extra beds.
Junior SuiteLarge junior suite offering a sofa. The bathroom is complete with spa bath. Offers free Wi-Fi and air conditioning. Balcony on request.
No extra beds.
Triple RoomSpacious room with trendy furniture. The bathroom is complete with spa bath. Offers free Wi-Fi and air conditioning.
No extra beds.
Double or Twin RoomSpacious and modern room, decorated with images of Rome. The bathroom is complete with spa bath. Offers free Wi-Fi and air conditioning.
Please specify bed preference when booking.
No extra beds.
Family RoomSpacious and modern room, decorated with images of Rome. The bathroom is complete with spa bath. Offers free Wi-Fi and air conditioning.
Suitable for 2 adults and 2 children up to 12 years of age.
No extra beds.
Double or Twin Room with TerraceSpacious and modern room with private terrace. The bathroom is complete with spa bath. Offers free Wi-Fi and air conditioning.
Please specify bed preference when booking.
No extra beds.
Twin RoomThe unit offers 2 beds.
About Eurostars Roma Aeterna
Registry or License or Notification Number: 058091-ALB-01573, IT058091A1WFFGBVD5
Guest Reviews
8.8
Excellent
Review Summaries
Location
'Eurostars Roma Aeterna' boasts a well-regarded location, adding to the appeal of this comfortable, modern hotel. Although situated a bit outside the bustling city center, it enjoys great connectivity through nearby metro stations, bus and tram stops. This strategic positioning makes it convenient to access Rome’s main attractions, Termini station and even the city's charming eateries and bars, particularly in the vibrant Pigneto neighborhood.
Guests appreciate the proximity to essential transport links, which cushion the slight distance from the main tourist hubs. Whether catching a metro just a few minutes away or hopping on a bus right at the hotel door to reach landmarks like the Colosseum, transportation is streamlined and frequent. This setup proves advantageous for exploring Rome without the hassle of navigating dense tourist zones daily.
Additionally, the area surrounding the hotel is noted for its quieter residential vibe, offering respite from the city's chaotic core. Pigneto, known for its authentic Roman charm, provides a lively backdrop of diverse culinary spots and local bars, enhancing the location’s appeal, particularly for those seeking a more local experience.
Despite some guests feeling it to be slightly offbeat for classic sightseeing, the hotel’s vicinity to public transportation and central areas makes it a practical base. The hotel also benefits from easy highway access, fitting for those traveling by car, complemented by convenient parking options.
In summary, while not centrally located, Eurostars Roma Aeterna compensates with robust transport links, a vibrant surrounding neighborhood and a quieter, more authentic Roman experience.
Breakfast
Eurostars Roma Aeterna's breakfast offerings receive overwhelmingly positive reviews from guests. Phrases such as excellent, varied, delicious and abundant are recurrent themes in the feedback. Many guests highlight the wide selection available, emphasizing both sweet and savory options with some noting the inclusion of specialty items like freshly squeezed orange juice and high-quality cappuccinos. The buffet is repeatedly described as complete, well-organized and worth the money with several reviews noting it as one of the best they’ve experienced.
However, there are a few criticisms regarding the industrial quality of certain items like jams and breads and some guests felt the breakfast could be more varied. Despite these minor drawbacks, the consensus remains that Eurostars Roma Aeterna provides a hearty, plentiful and enjoyable breakfast that sets a positive tone for the rest of the day. The friendly service and clean environment further enhance the overall breakfast experience, making it a highlight of the stay for many visitors.
Dinner
Eurostars Roma Aeterna offers a diverse culinary experience for its guests, especially families. Guests appreciated the hotel's location on a pedestrian street brimming with bars and restaurants, providing easy access to dining options just around the corner. The hotel restaurant received mixed reviews; while some found it delicious and praised the professionalism of the restaurant manager, Simone, others felt the dinner menu was limited and not particularly appealing.
Nonetheless, the convenience of having good options for breakfast, lunch and dinner within the hotel is noted. The surrounding area, particularly the Prenestino-Pigneto neighborhood, boasts numerous fabulous and affordable restaurants and bars, making it a vibrant dining scene. Whether enjoying a busy day exploring the city's hidden gems or seeking a relaxing evening close to the hotel, guests can find plenty of dining hotspots just a short walk away, including trendier areas for dining and drinking.
Overall, while the hotel restaurant has room for improvement, the hotel's strategic location offers an excellent array of nearby dining establishments that enhance the overall experience.
Rooms
Eurostars Roma Aeterna provides a range of room options that are generally praised for their spaciousness and comfort. Many guests appreciate the large, well-kept rooms that feature modern and elegant furniture. The rooms are described as very clean and maintained daily with quality bedding and comfortable beds adding to a pleasant stay. Bathrooms are also noted for their spaciousness and cleanliness with some rooms offering additional luxuries like whirlpool bathtubs and balconies or terraces.
However, some guests have mentioned issues with maintenance, such as broken furniture and poorly finished details. Noise disturbances and issues with air conditioning have also been reported. Despite these occasional drawbacks, the rooms at Eurostars Roma Aeterna are often described as cozy, well-lit and equipped with all necessary amenities.
Overall, the combination of spacious, clean and comfortable rooms, alongside modern decor, makes for a generally pleasant and satisfying guest experience.
Beds
Eurostars Roma Aeterna excels in providing comfortable sleeping arrangements, frequently mentioned by guests as one of the standout features of their stay. The majority of the reviews highlight the exceptional comfort and size of the beds, often described as huge, spacious and very comfortable. Many guests appreciate the variety of bed sizes, from oversized doubles to spacious twin beds and the softness of the bedding and linens, adding to a restful experience.
The quality of the mattresses receives specific praise for being comfortable, which significantly enhances sleep quality. The rooms themselves are noted for being clean, tidy and equipped with excellent air conditioning, contributing to a sleek and comfortable environment for rest.
While the general sentiment leans towards positive, acknowledging the immense comfort of the beds, a few guests pointed out occasional issues with hardness or wear. Some found the beds a bit hard or sinking in the middle and a couple of reviews mentioned that the additional or third beds were less comfortable. However, these remarks are in the minority compared to the overwhelmingly positive feedback on the comfort and quality of the sleeping arrangements.
Overall, Eurostars Roma Aeterna's beds are lauded for their considerable comfort and size, creating a memorable and restful stay for guests.
Cleanliness
Eurostars Roma Aeterna has garnered a strong reputation for its high standards of cleanliness and attentive service. Guests consistently praise the hotel's meticulous attention to detail, noting that rooms are cleaned daily and the entire property is maintained impeccably. The facilities, including the fitness room, are described as tidy and well-kept, contributing to a welcoming and comfortable environment.
The hotel's diligent housekeeping staff ensures that linens and towels are replenished regularly and the cleanliness of rooms and bathrooms receives continuous commendation. Multiple reviews highlight the spotless nature of the rooms with guests particularly appreciating the hotel's commitment to maintaining hygiene and comfort. This includes daily towel changes and the thorough cleaning of both rooms and common areas.
While the feedback is overwhelmingly positive, a few guests did encounter minor issues such as occasional missed spots or outdated furniture. However, these instances appear to be exceptions rather than the rule.
Overall, Eurostars Roma Aeterna's impressive cleanliness, combined with friendly and professional staff, creates a pleasant and comfortable stay for visitors. The hotel's modern, spacious rooms and well-equipped facilities further enhance the guest experience, making it a top choice for those seeking a hygienic and inviting accommodation in Rome.
Staff
Eurostars Roma Aeterna has garnered positive feedback for its exceptional staff, who consistently receive high marks for their friendliness, professionalism and helpfulness. Guests have noted the staff’s warm and welcoming demeanor throughout the hotel, from reception to housekeeping. The reception staff, in particular, is frequently highlighted as being polite, efficient and multilingual, which enhances the check-in experience and overall stay.
The waitstaff and bartenders are also praised for their courtesy and attentiveness, contributing to an enjoyable dining and social environment within the hotel. Guests appreciate the staff's readiness to assist, providing useful information and always ensuring that their needs are adequately met. Many reviews emphasize how the staff goes beyond expectations to make their stay as pleasant as possible.
The cleaning crew is commended for maintaining the hotel’s cleanliness, which further amplifies the guest comfort. Staff availability and the personalized attention given to guests are consistently flagged as standout features with personnel often described as approachable and very accommodating.
Despite a few minor inconveniences noted by some, such as the need for better assistance to rooms or issues with amenities like irons, the prevalent sentiment remains overwhelmingly positive. Guests frequently return to Eurostars Roma Aeterna, largely driven by the outstanding service and the warm, friendly atmosphere maintained by the dedicated staff.
Wi-Fi
The Wi-Fi experience at Eurostars Roma Aeterna presents a mixed bag for guests. On the positive side, the hotel offers free Wi-Fi throughout the premises and, generally, the signal is described as good with some guests noting that the Wi-Fi in the room was strong and the connection was satisfactory for lighter internet use. However, there are notable drawbacks to consider. Some guests reported issues such as limited range, frequent interruptions and instances where the connection was not strong enough for tasks such as work. Additionally, a few reviews mentioned missing Wi-Fi passwords and random inconveniences. Overall, while the Wi-Fi service is available and functional in many cases, there is room for improvement, particularly for guests requiring a robust and uninterrupted connection.
Gym
The gym at 'Eurostars Roma Aeterna' receives mixed feedback from guests. Many reviewers appreciate the good fitness room and describe the workout area as good or okay. However, some guests have noted that the gym was closed or out of order during their stay and others have pointed out that the facility requires better equipment. The availability and condition of the gym seem to vary, so it's advisable to check beforehand if the fitness center is operational during the planned visit.
Family
Eurostars Roma Aeterna has garnered positive feedback as a family-friendly destination with attentive service and great amenities for kids. Guests have noted that the rooms, particularly the family rooms, are amazing and cleaned daily, contributing to a comfortable stay. The cleaning staff received praise for their diligent work and the entire hotel staff is frequently described as kind, helpful and professional. Families traveling for special occasions, such as birthdays, felt well cared for with the receptionist even arranging special taxis for children. Despite the occasional comment on it not being the best family destination, the overall tone reflects a hospitable environment with good provisions for families and children.
Nightlife
Located in a lively and vibrant neighborhood, Eurostars Roma Aeterna offers guests a prime location for experiencing Rome's nightlife. Just steps away from the bustling streets of the Pigneto district, the hotel is surrounded by a multitude of entertainment venues, bars and restaurants.
The area is renowned for its great food with numerous restaurants offering delightful dining experiences. Guests frequently mention the lovely dining vibes and the variety of eateries that light up the streets at night. The restaurant street adjacent to the hotel is particularly noted for its charm and vibrant atmosphere.
Bars and nightlife hotspots are plentiful, making it easy to enjoy a fun and dynamic evening out. Many reviews highlight the proximity to the nightlife of Via del Pigneto, a street lined with small bars, bookstores and trattorias that come alive after dark. This central nightlife location is perfect for those who love to explore Rome’s nocturnal offerings.
Overall, the surrounding area of Eurostars Roma Aeterna is celebrated for its lively character, making it an excellent choice for travelers seeking a balance of comfort and an authentic local nightlife experience.
4 Star
Eurostars Roma Aeterna receives mixed feedback from its guests with regard to its four-star rating, facilities and services. On the positive side, it offers value for the price, being cited as providing excellent accommodations at a four-star rate with some even calling it the best and better than most four-star hotels when considering cost. Several reviews praise the professional staff, which seems to be a consistent highlight of the hotel experience.
The location is relatively convenient, situated near the main train station with good connections to Rome's main attractions, though it is noted as being a bit out of the city center. Some guests enjoyed the view from their rooms.
However, there are points of contention about whether the hotel truly meets the standards of a four-star rating. Some found the quality of amenities such as beds, pillows and towels lacking with comments about discomfort and wear. Issues like soft but worn-out towels and some areas being dark due to insufficient lighting were mentioned. There were also remarks on the restaurant not living up to four-star expectations and some guests were disappointed by surprise charges and overall service quality.
In summary, while Eurostars Roma Aeterna offers notable value and professional service, there are several aspects where it may fall short of a true four-star experience.
Business
Eurostars Roma Aeterna is widely regarded as a prime choice for business travelers with many guests highlighting its suitability for business trips and meetings. The hotel's location stands out as a significant advantage, being conveniently close to workplaces and making it highly practical for those who need to work in the area. Visitors emphasize the ease of parking at the facility, adding to its overall convenience. The hotel’s overall ambiance is described as unpretentious yet extremely comfortable, making it a great environment for business and relaxation alike. Its conference amenities further enhance its appeal for business purposes. All in all, Eurostars Roma Aeterna presents itself as an excellent and accommodating option for those traveling for business.
Accessible
Eurostars Roma Aeterna is noted for its high accessibility features, making it a convenient choice for guests with disabilities. The hotel is well-connected to public transportation, being easily accessible via metro and bus, which ensures that navigating the city is straightforward. Additionally, the presence of accessible parking provides further ease for those traveling by car.
Guests can expect comprehensive wheelchair accessibility throughout the property, including in the restaurant, which adds an extra layer of convenience. Overall, the hotel's numerous efforts to accommodate guests with disabilities are well-appreciated and ensure a comfortable stay.
FAQ
No, Eurostars Roma Aeterna doesn't have any pool.
No, a spa isn't available at Eurostars Roma Aeterna.
No, Eurostars Roma Aeterna doesn't allow dogs.
No, parking facilities aren't available at Eurostars Roma Aeterna.
