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NH Collection Palazzo Cinquecento

Rome , Piazza Dei Cinquecento 90 (Show on Map)

8.6

Very Good

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Summary of reviewsThe NH Collection Palazzo Cinquecento in Rome boasts an enviable location, situated conveniently near Rome's main transport hub, Termini Station. Its prime position allows for easy exploration of Rome's iconic sights, including the Colosseum and the historic city center, all accessible with a short walk or metro ride. This central location enhances the travel experience by providing easy access to various dining options and amenities, making it favorable for both tourists and business travelers.

The hotel excels in its breakfast offerings, featuring a varied and plentiful buffet that caters to diverse preferences. Guests overwhelmingly praised the fresh, high-quality food with delightful touches such as freshly baked croissants and a pleasant balcony view enhancing the experience. Minor criticisms related to occasional service delays and limited food options do surface, but the attentive and hardworking staff repeatedly receive accolades.

Dinner at the hotel's restaurant sees mixed reviews. While praised for its superb food and attentive drink service, criticisms about high prices and occasional service lapses suggest that guests might prefer exploring dining options in the nearby area.

The rooms at NH Collection Palazzo Cinquecento are frequently highlighted for their spaciousness, cleanliness and modern design. Guests appreciate the well-appointed amenities, including large bathrooms, ensuring a comfortable and quiet stay. Although there are occasional mentions of minor maintenance issues, the overall sentiment remains highly positive with a secure and welcoming atmosphere appreciated by all.

The hotel maintains exemplary cleanliness standards with both rooms and common areas being spotlessly clean. The attentive cleaning staff further enhances this aspect of the stay, ensuring guest satisfaction.

Staff at the NH Collection Palazzo Cinquecento consistently receive high marks for their courteous and professional service. Multilingual and attentive, the team adds significantly to the welcoming atmosphere, ensuring guest needs are met efficiently and proficiently.

WiFi options at the hotel cater to different needs with basic free WiFi available throughout and higher-speed options available for an additional charge. The hotel's flexibility in addressing connectivity issues helps maintain a satisfactory internet experience for most visitors.

Despite being a welcome addition, the gym receives mixed feedback for its size and range of equipment, often falling short of expectations for a comprehensive workout. The need for equipment updates and a reservation system add to the guests' dissatisfaction.

Parking, while secure and conveniently located, is sometimes criticized for high fees and challenging signage. However, the peace of mind from having on-site parking is appreciated by many guests.

The hotel stands out for its family-friendly services, providing well-distributed suites and attentive staff catering to the needs of families. Guests enjoy spacious and comfortable accommodations, ensuring a pleasant stay for both children and parents.

Lastly, the comfort of the beds is frequently highlighted, contributing to a restful and enjoyable stay. Cleanliness and high-quality linens further enhance the bedding experience.

While NH Collection Palazzo Cinquecento aspires to five-star standards, certain services and amenities occasionally fall short. Despite this, many guests find the overall experience highly satisfactory, underpinned by the ideal location, clean and spacious rooms, excellent breakfast offerings and outstanding staff service.
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Luxury Hotel

Located near Roma Termini station, this hotel is unique for having a piece of the original Roman wall on its grounds. It offers a breezy atmosphere and is listed among luxurious Rome hotels.

Hotel Taking Steps Towards Sustainability

NH Collection Palazzo Cinquecento is part of the NH Sustainable Hotels program and has Travel Sustainable Level 3+ certification from Booking.com. They focus on reducing waste, saving energy and water, using organic and local products, and collaborating with local suppliers.

Business Hotel

Located near Termini, this NH Collection hotel offers four well-equipped meeting rooms and executive rooms for smaller business needs. It includes a business center/work area and provides free high-speed Wi-Fi.

Accessible Hotel

NH Collection Palazzo Cinquecento provides accessible facilities and rooms, with ramp access and wheelchair accessible elevators.

Hotel with Gym

This hotel is listed among the best hotels with gym and fitness center in Rome.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

5-Star Hotel

Room Types

Superior Double or Twin Room Offering free WiFi, this air-conditioned room features a mini bar and flat-screen TV with satellite channels.

Premium Double or Twin Room Larger air-conditioned room with hardwood floors, free WiFi, a 48-inch flat-screen TV with satellite channels, a minibar and a private bathroom with a hairdryer and free toiletries.

Large Premium Double or Twin Room Spacious air-conditioned room with a seating area, hardwood floors, free WiFi, a 48-inch flat-screen TV with satellite channels, a minibar and a private bathroom with a hairdryer and free toiletries.

Junior Suite Air-conditioned junior suite with a seating area, hardwood floors, free WiFi, a 48-inch flat-screen TV with satellite channels, a minibar and a private bathroom with a hairdryer and free toiletries.

Premium Double or Twin Room with Terrace Larger air-conditioned room with a terrace, hardwood floors, free WiFi, a 48-inch flat-screen TV with satellite channels, a minibar and a private bathroom with a hairdryer and free toiletries. Can accommodate an extra bed, subject to availability.

Suite Spacious, air-conditioned suite with a seating area, hardwood floors, free WiFi, a 48-inch flat-screen TV with satellite channels, a minibar and a private bathroom with a hairdryer and free toiletries. Can accommodate 2 extra beds, subject to availability.

Large Premium Double or Twin Room with Extra Bed (2 Adults + 1 Child) Larger air-conditioned room with hardwood floors, free WiFi, a 48-inch flat-screen TV with satellite channels, a minibar and a private bathroom with a hairdryer and free toiletries. Can accommodate an extra bed.

Large Premium Double or Twin Room with Extra Bed Larger air-conditioned room with hardwood floors, free WiFi, a 48-inch flat-screen TV with satellite channels, a minibar and a private bathroom with a hairdryer and free toiletries.

Family Quadruple Room This air-conditioned room features a minibar, an electric kettle, soundproofing and a satellite TV. The private bathroom comes with free toiletries and a hairdryer. Free WiFi is offered.

Superior Double or Twin Room with View Offering views of the city, this air-conditioned room features a minibar and a flat-screen TV with satellite channels. The private bathroom comes with free toiletries and hairdryer. Free WiFi is included.

Premium Double or Twin Room with View Offering views of the city, this larger air-conditioned room comes with hardwood floors, a 48-inch flat-screen TV with satellite channels and a minibar. The private bathroom comes with a hairdryer and free toiletries. Free WiFi is offered.

Junior Suite with View Offering city views, this air-conditioned suite comes with a seating area, hardwood floors, a 48-inch flat-screen TV with satellite channels and a minibar. The private bathroom comes with a hairdryer and free toiletries. Free WiFi is offered.

Family Connecting Room (2 Adults + 2 Children) The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views.

Family Connecting Room (3 Adults + 1 Child) The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views.

Family Adjoining Room (4 Adults) The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views.

Family Adjoining Room (2 Adults + 2 Children) The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views.

Family Adjoining Room with Extra Bed (5 Adults) The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views.

Family Adjoining Room with Extra Bed (3 Adults + 2 Children) The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views.

About NH Collection Palazzo Cinquecento

License: IT058091A1GUGI3RMZ

Guest Reviews

8.6

Very Good

Location

NH Collection Palazzo Cinquecento enjoys an enviable location, highly praised for its proximity to Rome's main transport hub, Termini Station. This modern hotel is praised for its central positioning, making it exceptionally convenient for travelers who need quick access to trains, metros and buses.

Guests repeatedly highlight the ease of exploring Rome's attractions from this hotel, noting its accessibility to popular tourist spots such as the Colosseum and the historic city center, all within a short walk or quick metro ride. This strategic location is ideal for both tourists wanting to see the sights and business travelers needing efficient transport connections.

The convenience of being just steps away from Termini Station also means that guests can easily find good restaurants and cafes nearby, enhancing the overall travel experience. Besides its prime location, the hotel stands out for its cleanliness, spacious rooms, excellent facilities and helpful staff, making it a great option for those visiting Rome.

Breakfast

NH Collection Palazzo Cinquecento's breakfast offerings generally receive high praise from guests. With terms like excellent, amazing and superb commonly used, it's clear that the hotel excels in its morning offerings. The breakfast buffet is described as varied, plentiful and rich, catering to many preferences with a range of both international and local options. Guests enjoyed the fresh vegetables, freshly baked croissants and breads and the delightful coffee. Additionally, the quality and variety of food were often highlighted, as well as the menu's slight daily changes which add a pleasant touch of diversity.

Several reviews note the hearty and ample nature of the breakfast, some mentioning it left them spoiled for choice. This aligns with other comments about the breakfast being well-stocked, high-quality and delicious, ensuring all guests find something they enjoy.

A few points of criticism were mentioned, primarily regarding the breakfast falling short of 5-star expectations for some and issues like limited food options, high prices, lack of organization and occasional service delays. Despite these occasional hiccups, most guests were overwhelmingly satisfied, particularly appreciating the well-ventilated breakfast area with a pleasant balcony view and the attentive, hardworking breakfast staff.

Overall, NH Collection Palazzo Cinquecento provides a breakfast experience that leaves most guests very pleased, contributing positively to their overall stay.

Dinner

NH Collection Palazzo Cinquecento offers a dining experience that sees mixed reviews. On the positive side, many guests praise the superb and lovely dinner meals at the hotel's great restaurant, which is noted to be of high standard and offers attractive options. Guests also found the restaurant dinners to be nice with the food tasting well and being perfectly adequate. The attentive service regarding drinks also stands out as a favorable aspect.

However, several critiques point towards areas of improvement. The restaurant and bar prices are considered excessively high with some dishes reaching over 70 euros and one guest cited a particularly high charge for a cola and a glass of wine. There are mentions of room service issues, including long waits, careless service and dissatisfaction with the quality of the food, such as spaghetti that was described as the worst ever had. Additionally, cleanliness was a concern when a glass arrived with a lipstick stain.

Though the restaurant's ambiance is attractive, some feel it doesn't justify the high prices and the service is not up to five-star standards. The lack of an open dining option in the rooftop or ground floor garden during certain dates was also noted as a missed opportunity.

In summary, while NH Collection Palazzo Cinquecento's dining options are generally praised for their quality, the high prices and occasional service lapses might prompt guests to explore dinner recommendations in the surrounding area.

Rooms

Nestled in the heart of the city, NH Collection Palazzo Cinquecento offers an array of rooms that guests consistently describe as spacious, clean and comfortable. The modern design and stylish decor add to the allure, providing a luxurious yet welcoming atmosphere. Many guests appreciated the ample room sizes, comfortable beds and well-appointed amenities, including large bathrooms with both bathtubs and showers.

In terms of cleanliness, the hotel maintains high standards with rooms frequently noted as very clean and tidy. Additionally, the rooms are soundproofed, ensuring a quiet, restful experience. Despite a few isolated incidents of maintenance issues, such as dim lighting and minor repairs needed, the overall sentiment remains overwhelmingly positive.

The spaciousness of the rooms, coupled with bright and modern facilities, cater well to both leisure and business travelers. Ensuring a comfortable stay, the hotel's rooms also feature quality finishing touches and beautiful arrangements that contribute to an overall pleasant and memorable experience.

Beds

The beds at NH Collection Palazzo Cinquecento are a highlight for many guests, being frequently described as comfortable, accommodating and conducive to a good night's sleep. Main beds receive particular praise for their excellent support and cozy feel, often enhanced with high-quality linens and well-stocked bedding. The beds are spacious in some rooms and even when smaller, they generally remain comfortable. Cleanliness accompanies comfort, ensuring a pleasant sleeping environment. Although there are a few mentions of smaller sizes and a less favorable experience with the sofa beds, the general consensus is that the main beds are outstanding, offering a restful stay. Spacious rooms and quiet surroundings further complement the bedding experience, creating an inviting and relaxing space for travelers.

Cleanliness

Nestled in an affable locale, the NH Collection Palazzo Cinquecento is continually praised for its exemplary cleanliness standards. Guests frequently highlight the immaculately maintained rooms and common areas, noting the superb cleanliness in virtually every corner of the hotel. Many reviews mention rooms that are not only clean but also beautifully arranged and modern with fresh linens and well-kept bathrooms.

The hotel's commitment to excellent hygiene and sanitary conditions is evident throughout guest comments. Phrases like super clean, spotlessly clean and exceptional cleanliness surface consistently, underlining the hotel's unwavering dedication to maintaining a pristine environment. Several guests also appreciated the attentive cleaning staff, who ensured rooms were cleaned thoroughly every day, contributing to a comfortable and welcoming atmosphere.

While there are occasional mentions of less satisfactory experiences, such as insufficiently cleaned showers or floors, these are far outweighed by the overwhelming number of positive remarks regarding cleanliness. The overall sentiment reflects a high standard of hygiene that meets and often exceeds guests' expectations.

In summary, the NH Collection Palazzo Cinquecento stands out for its unwavering focus on cleanliness, making it an attractive option for travelers who prioritize a spotless and well-maintained environment during their stay.

Staff

The NH Collection Palazzo Cinquecento in Rome is frequently praised for its exceptional staff. Guests repeatedly highlight the kind, caring and courteous nature of the team, making their stays remarkably pleasant. The front desk staff, including specific mentions of Federico, are noted for their professionalism and readiness to assist. Multilingual capabilities and an eagerness to help are strong points among the personnel with many reviews applauding their attentiveness and efficiency.

The hotel’s service is described as outstanding with employees being knowledgeable, patient and incredibly supportive. Guests were particularly impressed with the prompt resolution of any issues and the overall welcoming atmosphere fostered by the staff. Whether at the reception, the concierge or the restaurant, the staff’s friendliness and professionalism are consistently highlighted. Additionally, the meticulous cleanliness and the accommodating nature of the team contribute significantly to the guests' positive experiences.

The positive feedback doesn't stop there; references to the beautiful and polite staff, along with their fantastic location, further cement NH Collection Palazzo Cinquecento as a top choice for travelers seeking excellent service and a warm, welcoming environment. From the ease of organizing taxis to the polite and helpful reception, every aspect of the guest experience is enhanced by the dedicated and attentive personnel.

Wi-Fi

The NH Collection Palazzo Cinquecento offers a variety of WiFi options that cater to different needs. Basic WiFi is readily available throughout the hotel and comes free of charge, including in the rooms and on the rooftop, which many guests find sufficient for standard use. The WiFi in the rooms operates at a rather high speed and is generally functional for most activities, ensuring a seamless experience for many guests.

For those requiring faster internet, particularly for activities like online meetings, there is an additional charge, but this more robust service is highly efficient. The hotel also provides a dedicated cable internet line that impresses with its superlative speed, ideal for business travelers who need reliable connectivity for meetings and work.

While some guests noted occasional issues or the need for enhancement in the WiFi service, the hotel's willingness to address these problems promptly has been positively received. Overall, the availability of multiple WiFi options and the hotel's proactive approach toward solving issues ensure a satisfactory internet experience for most visitors.

Gym

The gym at NH Collection Palazzo Cinquecento garners mixed reactions from guests. While some travelers appreciate its presence and find it a welcome addition, many feel that it is too small and basic. The fitness room, although noted for having floor-to-ceiling windows that brighten the space, falls short for those expecting a more comprehensive workout environment. Guests mention the need for more equipment and updates to the current facilities. The reservation system, which requires booking the gym in advance, adds to the frustration for some users. Despite these challenges, the gym remains a useful facility for visitors who seek to maintain their fitness routine during their stay.

Parking

NH Collection Palazzo Cinquecento offers a range of parking options for guests, including secure and private spaces, ensuring safety and accessibility. While guests appreciate the availability of on-site parking and the convenience of having a car park close by, there are mixed opinions on the cost with prices varying between €25 to €45 per day. Despite some guests noting the need for better signage to locate the parking lot and describing the search for parking as not straightforward, others found parking easily available and accessible. Overall, the security and convenience of having parking at the hotel are well-received, even though the additional fee is considered high by some.

Family

NH Collection Palazzo Cinquecento receives high praise for its exceptional family-oriented accommodations and services. Guests highlight the hotel's well-distributed suites and comfortable beds, making for a cozy and restful stay. The staff is noted for their friendliness and attentiveness to the needs of children, contributing greatly to the overall family-friendly atmosphere.

The facilities are deemed suitable for families with rooms designed to accommodate two adults and two children comfortably. The family rooms, found conveniently on the ground floor, are of the right size and sometimes consist of two separate rooms, adding extra convenience for larger families. The hotel's service is outstanding, from the top-notch breakfast to the excellent babysitting services, ensuring that both children and parents have a pleasant experience. Most importantly, guests express their absolute satisfaction with their family stays, applauding the staff's helpfulness and the hotel's ability to cater well to families with children.

5 Star

NH Collection Palazzo Cinquecento, though advertised as a five-star hotel, appears to fall short of the lofty expectations set by such a rating, according to guest reviews. The facilities and services often do not meet the five-star standard with notable absences like turn-down service and limited room service after 11 PM. Some guests have found the gym facilities satisfactory for a hotel of this caliber, but others expected more, including features like Smart TVs which were missing.

While some guests praised the five-star service and amenities, others encountered aloof or rude staff, which detracted from the overall experience. Breakfast received mixed reviews with one guest feeling like royalty, yet others found it unworthy of a five-star hotel. The quality of dinner options also did not consistently meet expectations with some reviews urging investment in better dining experiences.

Despite these critiques, certain aspects of the service met five-star standards and meal preparations were praised by some guests. However, the hotel receives a mixed verdict overall with some considering it a solid four-star experience that requires improvement to truly fulfill its five-star promise.

Business

NH Collection Palazzo Cinquecento is notably proficient in catering to business travelers, providing a range of facilities and amenities tailored for professional needs. The hotel offers a variety of business-friendly features, including conference-ready meeting rooms and readily available business amenities. Its rooms are designed with a business style, making them particularly well-suited for work-related stays.

The location of the hotel is highly convenient for those traveling by train for work, adding a layer of ease for business trips. Guests have frequently conducted meetings with clients at the hotel, praising the impressive facilities available. The business suites and the overall setup make it an excellent 4-star choice for corporate stays in Rome.

Many business travelers choose this hotel for its perfect balance of comfort and professional services. Whether staying for a short trip or an extended business engagement, the hotel ensures a productive and pleasant experience.

Luxury

NH Collection Palazzo Cinquecento offers a luxurious experience with its upscale rooms and ambiance. Guests have praised the hotel for its five-star facilities and top-tier amenities. The beautifully maintained premises add to the luxurious feel, making it a top-end choice for travelers. The professional staff and well-designed rooms, featuring luxurious baths, contribute further to the positive experience. While mainly seen as a solid four-star level, the unbeatable location enhances its appeal. Some feedback indicates that certain aspects may not fully align with the overall luxury standards, but it remains a favored option for business travel.

No, NH Collection Palazzo Cinquecento doesn't have any pool.

No, a spa isn't available at NH Collection Palazzo Cinquecento.

Yes, NH Collection Palazzo Cinquecento welcomes dogs.

No, parking facilities aren't available at NH Collection Palazzo Cinquecento.

Yes, NH Collection Palazzo Cinquecento has a gym.

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