Rome, Viale Oceano Pacifico 15341.821814,12.458818(Show on Map)
8.2
Very Good
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Novotel Roma Eur garners considerable praise for its strategic and convenient location in the modern EUR district, offering guests proximity to key event venues, offices and public transportation, while providing a tranquil atmosphere ideal for business and leisure travelers alike. The hotel is favored for its easy access to public transport and ample parking space, ensuring a seamless experience for both commuters and those arriving by car.
Guests frequently commend the breakfast service at Novotel Roma Eur, noting its excellent variety and abundance with staff being particularly friendly and attentive. The inclusion of gluten-free options and homemade treats is a notable highlight, despite some remarks about limited variety and value concerns. Dinner experiences are generally positive with specific dishes such as baby octopus and steak receiving accolades, although some diners experienced issues like long waits and inconsistent food quality.
The rooms at Novotel Roma Eur are praised for their spaciousness, modern design and cleanliness with daily housekeeping maintaining a tidy environment. Comfort is a key attribute with comfortable beds and practical amenities frequently highlighted. Some rooms show minor signs of wear and isolated cleaning issues have been reported, but overall, the rooms meet guests' expectations for a comfortable stay.
Cleanliness throughout the hotel is highly rated with guests often describing the premises as very clean and well-maintained. A few areas, such as the breakfast room, occasionally require additional attention to maintain these high standards.
The exceptional staff at Novotel Roma Eur significantly enhance the guest experience. The team is frequently described as friendly, professional and helpful with particular praise for the breakfast staff and bartenders. This high level of service ensures a welcoming and efficient stay for guests.
The hotel's WiFi service receives mixed reviews with some guests finding it satisfactory, while others experience issues with connectivity and signal strength. The comfort of the beds is also mixed with many guests finding them comfortable, but some noting concerns about the size and firmness.
While Novotel Roma Eur meets the basic criteria for a four-star rating, guests note that certain aspects, such as breakfast quality and furnishings, could be enhanced to fully justify this classification. The hotel excels in offering a professional environment conducive to business stays, featuring WiFi, work desks and easy metro accessibility.
Finally, the hotel is well-regarded for its accommodating dog-friendly policies, providing thoughtful amenities for pets and ensuring a comfortable stay for both dogs and their owners.
Overall, Novotel Roma Eur offers a strategically located, comfortable and professional environment, making it a reliable choice for both business and leisure travelers, despite some areas for improvement.
Categories
Business
This Novotel is located in the EUR business district, providing meeting rooms, a business corner, and amenities designed to support business guests.
Dog Friendly
4 Star
Luxury
Accessible
Room Types
Classic Room with BalconyThis double room has soundproofing, a satellite flat-screen TV and air conditioning.
Standard Room with 1 Double Bed and 1 Sofa Bed Providing free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The triple room provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Classic Room with Two French BedsProviding free toiletries, this quadruple room includes a private bathroom with a bath, a bidet and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit offers 2 beds.
Superior Double Room with Sofa BedFeaturing free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The triple room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
About Novotel Roma Eur
Registry or License or Notification Number: IT058091A1DCGAGUQX
Guest Reviews
8.2
Very Good
Review Summaries
Location
Novotel Roma Eur enjoys a strategic and convenient location for various activities and destinations. Situated in the modern EUR district, it offers excellent proximity to the Palalottomatica and other event venues, making it ideal for guests attending concerts, sports events or business meetings in the area. The hotel is also near various offices and the Ministry of Health, appealing to business travelers.
Commuters will find the location advantageous as it is accessible by public transport, including nearby bus stops and metro stations, which facilitate easy travel to historic Rome. The hotel is particularly accommodating for those arriving by car, providing ample parking space and being near main roads and the GRA (Grande Raccordo Anulare).
Guests appreciate the quiet and clean surroundings, alongside the proximity to significant shopping destinations such as Euroma 2 mall and several restaurants. Though the hotel is quite a distance from the city center, guests find it easy to reach via public transportation. This slight isolation contributes to a peaceful stay, perfect after a bustling day in Rome.
The location garners praise for its convenience, strategic positioning and excellent connections to the city's attractions while maintaining a tranquil environment.
Breakfast
At Novotel Roma Eur, the breakfast experience has received a mix of reactions from guests. On the positive side, many guests commend the breakfast for being excellent, varied and abundant with a good balance of sweet and savory options. The breakfast service is frequently highlighted as very good and the staff receives numerous mentions for their friendly and attentive nature.
Guests appreciate the offerings of gluten-free options, fresh juice and homemade cakes. The breakfast is described as delicious, hearty and exceeding expectations by some with a diverse international spread catering to various tastes. The presence of well-assorted gluten-free choices is a significant plus for those with dietary restrictions.
Despite the positive remarks, there are areas where guests feel the breakfast could improve. Some say the variety and quality do not match the hotel's 4-star rating, describing the selection as basic or limited, particularly in the fruit and pastry categories. Pricing is another point of contention with some finding the cost of breakfast too high for the value provided. There are also occasional mentions of breakfast items being not fresh or already finished by mid-morning.
Overall, while the breakfast at Novotel Roma Eur often impresses for its variety and quality, there is room for improvement in consistency and value for money.
Dinner
Novotel Roma Eur offers a mixed dining experience for its guests, leaning towards the positive. Breakfast at the hotel consistently receives high praise for its excellence. The à la carte menu and various dishes, including traditional Roman cuisine and gluten-free options like amatriciana, have been highlighted for their quality and appeal. Guests also enjoy the excellent aperitifs and the exceptional bar service, despite finding it on the expensive side.
Dinner reviews are varied. Some guests have found the dinner to be excellent with specific mentions of delicious baby octopus appetizers and superb steak. Pasta dishes are also noted for being very good and the restaurant service receives commendations for its quality. However, there are mentions of detractors such as waits over an hour for a table, the restaurant being closed on Sunday evenings and some dishes not meeting expectations, like seafood starters with frozen products and a hamburger that tasted like it was from the freezer.
Room service for dinner has also been positively reviewed as perfect. While there is a children's area available after dinner, it doesn’t compensate for the occasional disappointment in the dinner menu. Overall, dining at Novotel Roma Eur is generally a favorable experience with several standout features, particularly for breakfast and specific dinner items.
Rooms
Novotel Roma Eur offers a variety of room experiences with numerous guests praising the spacious, clean and modern design. Rooms are consistently noted for being well-equipped, practical and free from outside noise. Cleanliness is generally good with rooms cleaned every day, although some guests did encounter issues with dust and surface cleanliness.
The furnishings and room amenities receive a mix of reactions. Several guests compliment the modern and well-designed interiors, while others note that some rooms show signs of wear, such as broken fixtures or dated decor. Bathrooms are usually spacious and well-appointed, but certain details like cracked sinks or broken handles were mentioned.
Comfort is a highlight with spacious rooms and comfortable beds often mentioned. However, a few guests found the beds too small or the additional sofa beds hard. Room temperature control and soundproofing were also concerns for some with isolated mentions of noise from the ventilation system or other rooms.
A modern structure overall, the hotel's rooms align well with practical needs, albeit with some minor inconveniences such as the lack of certain conveniences, small family rooms and occasional cleaning issues. Despite these, the rooms maintain a good level of comfort and efficiency, making them a reliable choice for a stay in Rome.
Beds
Visitors to Novotel Roma Eur have shared mixed opinions about the beds at this contemporary hotel. Many highlight the comfort of the beds, noting that they are large and contribute to a relaxing sleep experience. Several guests found both the beds and pillows to be very comfortable with specific mentions of soft pillows enhancing their stay.
However, there are points of contention regarding the size and firmness of the beds. Some visitors found the beds to be too small with several remarks about the double beds being particularly uncomfortable. There were also complaints about the beds being either too hard or too soft, leading to back pain for a few guests.
In terms of cleanliness and maintenance, some reviews pointed out issues such as old or broken furniture, dirty beds and stained sheets. The lack of regular cleaning and the need for updated bedding were also mentioned. Despite these criticisms, the modern and welcoming environment, along with the courteous staff, contributed positively to the overall experience for many guests.
Cleanliness
Novotel Roma Eur has garnered a reputation for its cleanliness with numerous guests emphasizing the overall cleanliness of the hotel premises. Many describe the hotel as very clean with some even highlighting it as spotlessly clean and immaculately clean. Guests appreciate the regular housekeeping services, noting that rooms are cleaned daily and sheets and towels are changed every day. The general upkeep of the hotel is praised with clean, modern and new structures adding to a welcoming atmosphere.
Despite the overwhelmingly positive feedback, there are occasional mentions of areas needing attention. Some guests noted specific instances where cleanliness was lacking, such as dirty glasses, a dusty chandelier in the bar and dirty towels. A few have pointed out that the cleanliness could be improved, especially in the breakfast room and certain areas of the rooms.
In summary, while Novotel Roma Eur generally maintains high standards of cleanliness, there are sporadic areas that require additional attention to ensure a consistently spotless environment.
Staff
Novotel Roma Eur seems to consistently impress guests with its exceptional staff. The reviews highlight a team that is not only friendly and approachable but also highly professional and knowledgeable. From the reception desk to the breakfast service, the staff members are portrayed as attentive, courteous and always ready to assist with a smile. Guests have noted that the hospitality extends throughout the hotel with every interaction leaving a positive impression. Special mentions include the bartender's excellence and the overall warmth and kindness of the team. Despite a few isolated incidents of rudeness or lack of motivation, the general consensus is that the staff at Novotel Roma Eur offer a level of service that is respectful, responsive and genuinely welcoming. The breakfast staff, in particular, has received high praise for their exceptional service, akin to five-star standards. Overall, the staff's professionalism, combined with a friendly and helpful demeanor, significantly enhances the guest experience at this hotel.
Wi-Fi
The wifi at Novotel Roma Eur has mixed reviews with many guests highlighting different aspects of their experience. Some guests found the wifi in the room to be good and satisfactory. There were instances where the wifi on the first floor needed addressing, but issues were resolved after follow-ups. Despite some positive feedback about the internet being good, others reported poor wifi connections and a signal that was not strong enough. Overall, while the hotel offers functional wifi, it may be inconsistent and improvements have been noted through guest feedback.
4 Star
Novotel Roma Eur presents itself as a modern and spacious hotel that many agree meets the basic criteria of a four-star rating. Guests appreciate the decent condition of the hotel and find it clean overall. However, there are some notable concerns that bring its four-star status into question. Frequent comments highlight that the breakfast does not meet the expected standards of a four-star hotel and the furnishings are often described as outdated. Many reviews mention that, despite being classified as a four-star hotel, certain services and the overall value for money fall short of expectations. The price is often cited as not being justified by the quality of amenities and services provided with some suggesting it feels more akin to a hostel in terms of value. While some guests find the service to be good, others believe that minor but important details could use improvement to truly align with four-star standards. Overall, Novotel Roma Eur is deemed decent and clean, but there is a consensus that the hotel needs enhancements to fully justify its four-star rating and pricing.
Business
Novotel Roma Eur is an ideal choice for business travelers. Situated strategically in the EUR area, the hotel offers a prime location for business meetings and easy access to the Ministry of Health. The hotel presents well-designed interior areas, including a hall, lounge and breakfast room, which contribute to a professional and welcoming atmosphere. Guests commend the smooth check-in and check-out process, highlighting a high level of professionalism among the staff.
The hotel's amenities cater specifically to business needs, featuring WiFi and work desks, making it suitable for working professionals. Its metro accessibility ensures convenient connections to the city center, facilitating easy navigation for those on business trips. In summary, Novotel Roma Eur is an excellent option for business stays, providing a good blend of functionality, professionalism and convenience.
Dog Friendly
Novotel Roma Eur is well-regarded among guests traveling with pets, particularly for its accommodating dog-friendly policies. Guests appreciated the provision of towels specifically for cleaning their dogs after walks in the rain, highlighting the thoughtful and comprehensive approach to pet care. The hotel's dog-friendly rooms ensure a comfortable stay for both dogs and their owners. Pets, including small breeds like Shih Tzus, are welcome for an additional fee of 15 euros. Overall, the hotel's acceptance of dogs and the efforts to cater to their needs make it a popular choice for pet owners.
FAQ
No, Novotel Roma Eur doesn't have any pool.
No, a spa isn't available at Novotel Roma Eur.
Yes, Novotel Roma Eur welcomes dogs.
No, parking facilities aren't available at Novotel Roma Eur.
