Rome, Via Riva Ligure, 4541.884245,12.404465(Show on Map)
6.7
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Pianeta Roma 45 is strategically located in a quiet and peaceful area, making it an ideal choice for travelers seeking convenience and relaxation. Its proximity to public transport allows easy access to the Vatican and Rome's ancient attractions, while the surrounding neighborhood offers a multitude of amenities such as supermarkets, shops, and restaurants. Guests appreciate the availability of parking options, underscoring the location's convenience despite a slight distance from the train station and city center.
However, cleanliness at Pianeta Roma 45 remains a significant concern, with multiple reviews highlighting issues with hygiene and maintenance. Visitors report that the facilities, including kitchen and bathroom areas, are in a worn-out condition, with instances of dirt, grime, cobwebs, and mold undermining the overall guest experience. Bedding and towels are frequently noted as unclean, and unpleasant smells add to the dissatisfaction of many guests.
Guest interactions with the staff present a mixed experience, particularly regarding the owner. While described as friendly and accommodating by some, issues such as communication difficulties, verbal aggression, and unavailability are common. Unexpected cash payment requirements and language barriers further complicate the check-in process, indicating a need for improved hospitality and professionalism.
The bedding experience offers some positive notes, with certain rooms featuring very comfortable beds. Guests value the cleanliness, spaciousness, and security of accommodations, along with the provision of towels and bed linen. However, dated furniture and the discomfort of sofa beds call for improvements in bedding quality to enhance guest satisfaction.
Overall, while Pianeta Roma 45 benefits from an excellent location and has aspects of comfort in certain areas, significant attention is required to address hygiene issues and improve staff communication to offer a more satisfying experience for its guests.
Categories
Dog Friendly
Dogs Stay Free
Accessible
Dogs Stay Free
Room Types
Holiday HomeFeaturing a private entrance, this air-conditioned holiday home consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with city views, this holiday home also provides a washing machine and a flat-screen TV with satellite channels. The unit offers 2 beds.
About Pianeta Roma 45
Registry or License or Notification Number: IT058091B4DECFCOPK
Guest Reviews
6.7
Rated
Review Summaries
Location
Pianeta Roma 45 boasts a strategically convenient location for travelers, whether they're in Rome for work or leisure. The area is praised for being quiet and peaceful, making it ideal for a relaxing stay, while still offering excellent connectivity with public transport. With a bus stop and train station nearby, guests can easily reach the Vatican and Rome's ancient wonders. The surrounding neighborhood provides all essentials within reach, including supermarkets, shops, and restaurants, adding to the comfort of staying in this well-placed accommodation. For those traveling by car, the facility offers good parking options. While some guests note a slight distance from the train station and city center, the location is consistently commended for its overall convenience and access to transport routes.
Beds
Pianeta Roma 45 presents a mixed experience when it comes to bedding. Guests appreciate the comfort of certain rooms, noting the beds to be very comfortable in those instances. The overall condition of the accommodation is generally positive, with cleanliness, spaciousness, and security being highlighted. Some areas of improvement include the furniture being somewhat dated and bedding elements like pillows and blankets requiring an upgrade. Notably, while the double beds meet comfort expectations, the sofa beds are less satisfactory. The thoughtful provision of towels and bed linen stands out as a positive aspect, proving useful to many guests. Overall, while there are several commendable aspects, attention to the quality of bedding materials might enhance guest satisfaction.
Cleanliness
The feedback for Pianeta Roma 45 reveals significant concerns about its cleanliness and maintenance. Multiple reviews highlight that the facilities, including the bathroom and kitchen, were in worn-out conditions with kitchen utensils sticking together and basic amenities like bedding and towels being unclean. There were complaints about a lack of hygiene, with instances of dirt, cobwebs, and even mold in the kitchen. Common issues included dirty furniture, uncomfortable mattresses, and stained or dirty sheets. The sanitary conditions reportedly did not meet expected standards, with guests citing unpleasant smells and various instances of grime. Although the apartment is described as appealing in photos, the actual state did not match, leading to dissatisfaction among visitors. The issues ranged from foundational elements like working appliances to smaller cleanliness details such as dust and cobwebs, leading reviewers to point out the need for serious improvements in cleanliness and maintenance. Overall, despite some description of the surroundings as quite clean and welcoming by a few, the general consensus stresses that much attention is needed to address the hygiene deficiencies present at Pianeta Roma 45.
Staff
Pianeta Roma 45 presents a mixed experience based on guest reviews regarding its staff, primarily focusing on interactions with the owner. On the positive side, some guests describe the owner as friendly, kind, and accommodating, especially in providing directions and attending to specific needs. This suggests that, at times, the owner is able to offer a welcoming experience to visitors. However, several reviews point out significant issues concerning communication and professionalism. The interactions with the owner were often challenging, with reports of unavailability, verbal aggression, and a lack of effective communication. Instances of the owner managing guest arrivals and apartment assignments without prior notice contribute to a sense of chaos and discomfort for some. Furthermore, the requirement for cash payments without proper notice raised concerns among guests, and language barriers with staff further complicated the check-in process. Overall, while there are instances of positive engagement with guests, consistent issues highlight a need for improved communication and professionalism to enhance the overall hospitality experience at Pianeta Roma 45.
FAQ
No, Pianeta Roma 45 doesn't have any pool.
No, a spa isn't available at Pianeta Roma 45.
Yes, Pianeta Roma 45 welcomes dogs.
No, parking facilities aren't available at Pianeta Roma 45.
