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Summary of reviewsRelais Orso offers an outstanding accommodation experience in the heart of Rome with its prime location, situated on a charming cobbled street that provides tranquil surroundings while being just a short walk from major attractions such as Piazza Navona, Castel Sant'Angelo, Trevi Fountain and the Vatican. Guests appreciate the balance of convenience and peacefulness, as well as the excellent service and the hotel's elegant design with modern amenities like a rooftop bar and terraces offering stunning views over the city.
The hotel is commended for its beautifully decorated rooms that blend modern and traditional elements, featuring exposed brick walls, wooden ceilings and amenities like Nespresso machines and good air conditioning. Although room size and natural lighting received mixed reviews, the overall cleanliness and comfort were recognized with daily housekeeping maintaining a pleasant environment. The staff's friendliness and dedication are consistently highlighted with many guests noting the exceptional hospitality and attentiveness, enhancing the overall experience.
While the absence of breakfast options on-site was a common point of disappointment, the plethora of nearby cafes compensates for this shortfall. The rooftop terrace, although not available for morning use, remains a favorite spot for its views, despite needing some maintenance improvements.
Guest feedback on Wi-Fi varied; the service was generally appreciated for its convenience although some visitors faced connectivity issues. The hotel also caters well to families, offering comfortable rooms and accommodating staff, though some amenities for children and larger families could be improved.
For business travelers, Relais Orso’s central location and business-friendly facilities, including robust Wi-Fi and formal meeting rooms, make it a preferred choice. However, accessibility could be an issue due to occasional elevator malfunctions and steps leading into some rooms.
Overall, Relais Orso delivers a blend of central accessibility, tranquil atmosphere and commendable service, making it a highly recommended choice for a captivating Roman holiday. Despite some areas for improvement, particularly concerning breakfast availability and Wi-Fi reliability, the hotel's prime location, elegant ambiance and outstanding staff contribute to a largely positive experience for leisure and business travelers alike. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Room Types
Superior Double RoomThis design room comes with Egyptian-cotton sheets, a Nespresso machine and an LCD TV. Details include oak floors, exposed brick walls and luxury toiletries. The private bathroom has a shower with crystal glass door. There is free WiFi and a free bottle of water. One of the superior rooms also comes with a spa bath.
Deluxe Double Room with Spa Bath Featuring a spa bath, this room offers extra space. All design rooms come with Egyptian-cotton sheets and an LCD TV. Details include oak floors, red brick walls and luxury toiletries.
Suite with Spa BathThis elegant suite features stylish furnishings designed by architect Danilo Maglio, a seating area, a Nespresso machine and a spacious bathroom with spa bath and shower. There is free WiFi, a flat-screen TV and a free bottle of water. Some suites have a terrace or a balcony and feature an external hot tub.
Junior Suite (2 Adults)This spacious and elegant suite features stylish furnishings, a seating area, a Nespresso machine and a spacious bathroom with a shower with a large crystal door. There is free WiFi, a flat-screen TV and a free bottle of water.
Guest Reviews
8.5
Very Good
Location
Relais Orso shines as an exceptionally central yet remarkably peaceful retreat in the heart of Rome. Visitors frequently praise its ideal location, which places many of the city's iconic attractions, such as Piazza Navona, Castel Sant'Angelo, Trevi Fountain and the Vatican, just a short walk away. Nestled on a charming cobbled street, the hotel offers the perfect starting point for exploring Rome on foot, allowing guests to effortlessly visit various historic landmarks, vibrant cafes and exquisite dining venues.
Despite its proximity to bustling areas, the street where Relais Orso is situated remains quiet, ensuring a restful stay. Many reviewers highlight the advantage of being so centrally located without the typical city noise, emphasizing the hotel's blend of convenience and tranquility. The clean and comfortable rooms, coupled with the friendly and helpful staff, add to the overall positive experience.
Guest reviews often mention the hotel's excellent service and elegant design, complemented by modern amenities such as a rooftop bar and charming terraces that provide beautiful views over Rome. The strategic location makes the hotel an unbeatable choice for both first-time visitors and seasoned travelers wishing to delve into the city's wonders.
In summary, Relais Orso offers an outstanding blend of central accessibility, quiet surroundings and top-notch service, making it a prime choice for a captivating and convenient Roman holiday.
Breakfast
Relais Orso receives high praise for its beautiful rooms and attentive staff, making it a favored choice for many visitors. However, a recurring theme in guest feedback is the absence of breakfast offerings on-site. Many reviewers expressed disappointment that the hotel does not provide breakfast, even for an additional fee and noted this as the sole drawback in their otherwise pleasant stay. While there are numerous charming cafes and bars nearby that offer good coffee and pastries, some guests felt that having the option to enjoy a simple breakfast within the hotel would enhance their experience, especially given the premium rates.
Guests also mentioned the closure of the rooftop terrace in the morning, which seemed like a missed opportunity to enjoy a serene breakfast with a view. That said, the nearby cafes give travelers the chance to savor the local street atmosphere of Rome.
Overall, the lack of breakfast facilities at Relais Orso is seen as a minor inconvenience in an otherwise delightful stay with the abundance of nearby eateries somewhat compensating for this shortfall.
Rooms
Relais Orso is a charming hotel that offers a mix of modern and traditional elements, creating an elegant and cozy ambiance. Guests frequently appreciated the beautifully decorated rooms, which often feature unique design touches such as exposed brick walls and wooden ceilings. The rooms are generally clean and comfortable with amenities like Nespresso machines and good air conditioning enhancing the stay.
However, opinions on room size varied; while several guests found the rooms spacious by European standards, others felt that some rooms were quite small. Unfortunately, some rooms were reported to be dark due to limited natural light and inadequate lighting. Noise was also a concern for a few guests with thin partitions and external sounds disturbing the tranquility.
The bathrooms received mixed feedback. Some were described as luxurious with large showers and modern fixtures, while others were criticized for their size and cleanliness. Practical issues such as leaky showers and malfunctioning equipment were mentioned occasionally.
Despite these drawbacks, the hotel's prime location, elegant design and welcoming staff contributed positively to guest experiences. The rooftop terrace with a panoramic view and jacuzzi provided a special touch, though it required better maintenance according to some reviews.
In summary, Relais Orso offers a visually appealing and comfortable stay with a perfect blend of modern amenities and traditional decor. While there are areas for improvement, particularly in room size, lighting and soundproofing, the central location and friendly service make it a worthwhile choice for travelers.
Beds
Relais Orso offers a range of experiences when it comes to its beds with many guests finding them comfortable and the rooms well-furnished. Numerous reviews highlight the beds as very comfortable with some even praising the overall decor and cleanliness of the rooms. Guests frequently mentioned that the beds and pillows were comfortable with top-quality mattresses and beds being a notable positive aspect.
However, not all feedback was entirely favorable. Some guests found the beds a bit too firm or hard for their liking, while others mentioned issues such as squeaky or worn-out mattresses that needed replacement. A few reviews also pointed out that the beds were occasionally too small or made up of two single beds pushed together, which was not ideal. Despite these concerns, several guests appreciated the hotel's prompt response in addressing bed-related issues upon request.
Overall, while the comfort of the beds at Relais Orso generally received praise, some improvements could be made to ensure a consistently comfortable experience for all guests. The hotel staff's friendliness and the clean, welcoming ambiance further enhanced the stay for many visitors.
Cleanliness
Relais Orso receives mixed feedback regarding cleanliness with many guests appreciating the cleanliness of the rooms and noting that they are cleaned daily. It’s often described as very clean, comfortable and modern with freshly made beds and towels provided frequently. The housekeeping staff typically ensures that personal areas such as rooms and bathrooms are well-maintained, earning positive remarks for their efficiency and diligence. Guests also often mention the pleasant smell in the hotel and the overall inviting and well-kept environment.
However, there are notable criticisms. Some guests encountered issues with cleanliness in common areas and details like dusty surfaces, mold and poorly cleaned showers. Instances of inconsistent cleaning services, such as light stains on linens and missed spots like dusty window sills or dirty terraces, were also highlighted. Despite these occasional lapses, many guests found the decor lovely and the hotel inviting, appreciating the warmth and cleanliness as a whole.
Overall, while many guests commend the cleanliness at Relais Orso, there is room for improvement, particularly in maintaining consistent standards throughout the property.
Staff
Relais Orso in Rome seems to charm its guests with an exceptional level of service thanks to its outstanding staff. Described consistently as friendly, helpful and accommodating, the hotel team stands out in various aspects of guest relations and support. From assisting with luggage and providing valuable local recommendations to making thoughtful gestures such as room upgrades, the staff's attentiveness and dedication are evident.
Guests have praised individual staff members for their exceptional service with mentions of Maria, Vanessa and Martina, highlighting their excellent hospitality. Reception staff, available 24/7, ensure a seamless and flexible check-in experience, which has been appreciated by many visitors.
The hotel fosters a warm, welcoming environment where staff professionalism and friendliness are paramount. Whether assisting with restaurant bookings, providing advice on tours or simply ensuring a pleasant stay, the personnel's commitment to superior service shines through. Their polite, kind and supportive nature has made many guests' stays memorable and enjoyable.
Overall, Relais Orso's staff receive high marks for their hospitality, making the hotel a highly recommended choice for those seeking attentive and courteous service in a prime location in Rome.
Wi-Fi
Relais Orso offers complimentary Wi-Fi throughout its premises, which is a considerable convenience for guests. Several visitors appreciated the strong and fast Wi-Fi, noting that it worked well and supported multiple devices effectively. The consistent and efficient Wi-Fi in some of the rooms allowed guests to stay connected and even enjoy features like Smart TVs connected to the internet.
However, experiences with Wi-Fi at Relais Orso were mixed. Some guests encountered problems with connectivity, noting intermittent outages and issues with speed, which at times weren't sufficient for streaming content. There were also reports of Wi-Fi being completely non-functional upon arrival or having limited to no connectivity in certain rooms.
For those who had functional Wi-Fi, it seemed to enhance their stay significantly, making it easier to enjoy digital conveniences. Conversely, those with less positive experiences found it a notable drawback, especially in the absence of cellular signals. Thus, while Relais Orso does offer Wi-Fi, the reliability can vary, impacting the overall experience depending on the room and specific circumstances.
Family
Relais Orso is an excellent choice for family trips, particularly short vacations. The hotel is highly praised for its welcoming atmosphere and friendly staff who are attentive to specific family needs. The reception is especially warm for guests with children. Rooms are described as comfortable and suitable for families, though there are mixed opinions about their size with some reviewers mentioning they may not be ideal for larger families.
The inclusion of TVs with Netflix offers entertainment, though it's worth noting the channels are limited to English and Italian. Despite this, it remains a popular feature among guests. Other family-friendly amenities mentioned include the market with full facilities catering to family needs, ensuring convenience during the stay.
While some reviews suggest the lack of common spaces for relaxation might be a drawback, most families find the overall experience highly satisfactory. This hotel clearly aims to ensure privacy and comfort for family visitors. Many guests recommend the hotel and express their intention to return with their families, finding it an ideal, family-friendly accommodation.
Nightlife
Nestled in the heart of Rome, Relais Orso boasts a prime location that's an ideal blend of tranquility and vibrancy. The hotel benefits from its position on a charming cobbled street teeming with coffee shops, bars and restaurants, all providing a lively atmosphere without compromising guests' peace. Within easy reach of the main attractions, Relais Orso offers a unique opportunity to explore the city's nightlife, featuring bars with reasonable prices and a variety of dining options.
One of the highlights is the hotel's rooftop bar, where guests can unwind and soak in the city's atmosphere. Although some wished it served coffee in the morning, the bar remains a favorite spot for many. Despite being in a festive area, the hotel's quiet position and well-insulated bedrooms ensure restful nights, safeguarding against the bustling nightlife's noise.
Guests appreciate the serene setting, away from the main nightlife spots, yet close enough to enjoy the vibrant scene. The central, yet quiet alley location offers a secure and comfortable stay with minimal disturbances, though occasional noise from neighboring rooms and echoes between buildings may occur. Some found the absence of elevator service after 11:00 PM slightly inconvenient.
Relais Orso strikes a fine balance, offering a restful retreat while placing Rome's rich nightlife at your fingertips.
Business
Relais Orso stands out as a prime choice for business travelers, offering a silent and well-located refuge in the heart of Rome. Its strategic position near Piazza Navona and the Vatican makes it ideal for those combining work with a bit of tourism. The array of business-friendly amenities, including robust Wi-Fi connectivity and formal meeting rooms, cater well to professional needs.
The atmosphere is both formal and conducive to productivity, enhancing the overall experience for business travelers. Essential extras and amenities make it perfect for short business stays and the suite with the hot tub provides a luxurious way to unwind after a hectic day. The hotel's excellent location and business-oriented services have prompted many guests to consider it their go-to for future work trips to Rome.
Accessible
Relais Orso offers a mixed experience in terms of accessibility for guests with disabilities. While the accommodations receive high marks for being extremely comfortable and catering to special needs, there are some practical challenges to note. Rooms on the ground floor are accessible to everyone, including those with disabilities and the hotel is conveniently reachable and easy to navigate for seniors. However, issues such as a non-functional elevator throughout some stays and a few steps leading into certain rooms can pose difficulties, particularly for wheelchair users. Although not entirely wheelchair accessible, the hotel facilitates easy movement around the surrounding area and provides convenient amenities like a storeroom and fridge for handicapped guests. The entrance may feel a bit wobbly, but the 24/7 reception desk adds flexibility and ease. Despite minor setbacks like wifi issues on arrival, Relais Orso remains a quiet, accessible option located at the end of a long street, offering a generally accommodating stay for all guests.
Historic
Relais Orso stands as a beautiful and historic hotel set within the heart of Rome’s old town. This charming heritage property is known for its 17th-century facade, which has been skillfully remodeled to blend classic and historic elements with modern touches. Guests appreciate the elegant yet minimalistic design that perfectly complements the historic building.
Positioned in a very central and quite historic location, the hotel offers a prime spot in the historic center of the city, making it close to everything. Visitors frequently mention the beautiful architecture and unique furnishings, a testament to the hotel’s ability to combine modern furniture with an old building successfully.
One of the standout features of Relais Orso is the breathtaking terrace on the 5th floor, which offers panoramic views of Rome. This scenic spot, enhanced by the option of a hot tub, is a favorite among guests. The historic ambiance of the hotel, paired with modern amenities and a fantastic location, makes it a truly exceptional place to stay in Rome.
Honeymoon
Relais Orso offers an ideal escape for honeymooners, seamlessly combining romantic getaways with beautiful rooms and friendly staff. The suites and amenities are tailored for honeymoon trips, making them the perfect choice for couples seeking a memorable experience. With its cozy ambiance and thoughtful touches, this hotel stands out as an ideal honeymoon location. Many guests have praised the establishment for its romantic appeal and its suitability for those celebrating their new marriage. Additionally, the staff's attentiveness and willingness to upgrade rooms for honeymooners further enhance the overall experience, ensuring a truly special stay.
Boutique-Style
Relais Orso is an incredibly charming boutique hotel that perfectly blends elegance and style. The hotel is situated in a prime location, ensuring convenience for all travelers. Its historic building has been beautifully remodeled, maintaining its old-world charm while integrating modern furniture, resulting in a unique and successful combination.
Guests appreciate the boutique feel of the hotel with its stylish rooms and tasteful design, highlighting lovely details throughout. The intimate and romantic suites, particularly those featuring hot tubs, add a special touch to the stay. The architecture and furnishing of the hotel are not only unique but also exceptionally artistic, creating a chic and elegant setting.
The charming 23-room hotel also boasts a rooftop bar, providing a delightful space to unwind. Guests often commend the friendly and accommodating staff, which adds to the wonderful experience of staying here. Every visit to this beautifully styled boutique space offers a unique and charming experience, making it a favorite for many returning visitors to Rome.
Whether it's the fancy design, the beautifully styled interiors or the overall boutique luxury feel, Relais Orso offers an unforgettable stay that stands out in its charm and elegance.
Romantic
Relais Orso is an ideal destination for couples seeking a romantic retreat in Rome. The rooftop terrace stands out as a fantastic spot, perfect for a romantic date with its cocktail bar reserved exclusively for guests. The hotel exudes a romantic atmosphere, providing cozy and comfortable rooms that foster a sense of intimacy. The staff are mentioned as very friendly, welcoming and supportive, enhancing the overall experience. Guests highlight the property’s good value for money and recommend it for anniversaries or romantic getaways. The blend of classic and historic elements adds to its charm. Overall, the hotel’s romantic feel and boutique ambiance make it a recommended choice for couples visiting Rome.
No, Relais Orso doesn't have any pool.
No, a spa isn't available at Relais Orso.
Yes, Relais Orso welcomes dogs.
No, parking facilities aren't available at Relais Orso.