Rome, Largo dei Fiorentini 1 scala B interno 241.899083,12.464872(Show on Map)
7.8
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Secret Rhome is highly praised for its unbeatable location in the heart of Rome, making it the ideal choice for travelers eager to explore Rome’s rich history and culture. Visitors appreciate its close proximity to major landmarks such as the Vatican, Piazza Navona and Castel Sant’Angelo with easy access to public transportation, shops and cafes. This strategic positioning allows guests to immerse themselves in the city’s charm either on foot or via convenient public transit.
The hotel's rooms receive commendations for their spaciousness, comfort and cleanliness. Guests frequently highlight the well-furnished accommodations, noting amenities like air conditioning, blackout curtains, comfortable beds, mini fridges and large showers. However, there is some variability in room sizes with a few guests finding certain rooms too small for more than one person. Nonetheless, the general consensus points to satisfactory room quality and upkeep, ensuring a pleasant stay.
Cleanliness stands out as a strong point for Secret Rhome. Many guests have remarked on the clean and tidy conditions of the rooms, maintained through diligent daily cleaning routines. Fresh towels and toiletries are appreciated, contributing to the overall positive experience. However, occasional inconsistencies in housekeeping standards have been noted, such as damp bedding or signs of mold, pointing to a need for improved attention to detail in some areas.
Staff service at Secret Rhome is characterized by its exceptional hospitality and attentiveness. While the absence of a physical reception is noted, the digital communication through WhatsApp, particularly with staff members Andrea and Tania, is highly effective. The staff's responsiveness and willingness to assist enhance the overall guest experience, creating a welcoming and supportive atmosphere.
The WiFi service at Secret Rhome is generally reliable with multiple guests praising the speed and effectiveness of the internet connection. Yet, some inconsistency in connectivity has been reported in certain rooms, indicating a need for improved stability and coverage.
Commentary on the beds is overwhelmingly positive with guests frequently mentioning the comfort of the mattresses and pillows. This aspect, combined with the clean and sizable rooms, contributes significantly to the hotel’s good value for money.
Although Secret Rhome receives positive feedback for its location and clean accommodations, certain areas for improvement have been highlighted. Noise pollution, issues with roller shutters, fluctuating water temperatures and a lack of breakfast service are mentioned as minor drawbacks. Addressing these concerns, along with enhancing maintenance and incorporating mosquito nets or quieter conditions, could further elevate the overall guest experience.
In summary, Secret Rhome offers travelers a wonderful base for exploring Rome, combining excellent location, comfortable accommodations and friendly service, while still leaving room for minor enhancements to fully meet and exceed guest expectations.
3 Star
Small
Room Types
Deluxe Triple RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.
Deluxe Queen RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Deluxe Triple RoomFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Deluxe King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Luxury Quadruple RoomProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 3 beds.
About Secret Rhome
Registry or License or Notification Number: 2506, IT058091B4XEA73KRZ
Guest Reviews
7.8
Good
Review Summaries
Location
Nestled in the heart of Rome, Secret Rhome boasts a truly unbeatable location, making it an ideal choice for travelers eager to explore the city's historical and cultural treasures. Guests have repeatedly praised the hotel for its central position, which offers easy walking access to major tourist sites, shops, cafes and public transport. The proximity to landmarks such as the Vatican, Piazza Navona, Castel Sant’Angelo and the Tiber River ensures that visitors can immerse themselves in Rome's rich heritage without the hassle of long commutes.
The hotel's location is not only strategic but also convenient for those looking to explore on foot or via public transport with bus stops and tram stations just a short stroll away. It's a perfect base for guests aiming to discover both the bustling city center and the serene Vatican area.
Cleanliness, friendly service and welcoming décor enhance the overall experience, making Secret Rhome a haven for tourists. The rooms are described as clean and comfortable with appreciated amenities such as air conditioning, blackout curtains and good bathroom facilities.
In addition to its prime location, guests have highlighted the excellent value for money and the helpfulness of the staff. This makes Secret Rhome not just a place to stay, but an integral part of a memorable Roman adventure. Whether you're planning a walking tour or simply want to be near all the action, this hotel positions you perfectly to enjoy everything Rome has to offer.
Rooms
Located in the heart of Rome, Secret Rhome offers a variety of rooms, each providing a satisfying experience for guests. Many reviews praise the rooms for being spacious and well-furnished, making them ideal for family stays. The location is frequently highlighted as a major advantage with guests appreciating its proximity to iconic landmarks like Castel Sant'Angelo and the Vatican.
Cleanliness is a recurring theme with guests describing the rooms as clean and neat. The comfortable beds and good air conditioning enhance the pleasant stay experience and amenities such as mini fridges and large showers are well-received. Service is also noted positively; the friendly and accommodating staff even allowed early check-ins for some guests.
However, there's a mix of experiences regarding room sizes. While some rooms are described as spacious and cozy, others are mentioned as being too small for more than one person. The ground floor location in a well-maintained building also receives positive feedback, although the area might not be the quietest.
Overall, Secret Rhome's rooms offer comfort and convenience with strategic central locations, making it a solid choice for travelers looking to stay in Rome’s vibrant center.
Beds
Secret Rhome boasts impressively comfortable accommodations with guests frequently highlighting the very comfortable beds and pillows as a standout feature. Many reviews emphasize the large, clean rooms as ideal bases for city trips, offering everything needed for a comfortable stay. Notably, the mattresses receive high praise for their excellent quality, ensuring restful sleep. The establishment also provides a superb location for exploring the center of Rome, making it a valued option for both its convenience and comfort. Additional mentions include clean bathrooms and functional amenities with particular note of a nice big shower. While one guest noted that one side of the bed is against the wall, overall feedback on the beds is overwhelmingly positive, contributing significantly to the property's good value for money.
Cleanliness
Many guests have commented on the cleanliness of Secret Rhome, noting a range of impressions. On the positive side, rooms were described as very clean, tidy and maintaining good hygiene with daily cleaning routines being a highlight. Guests appreciated well-furnished and well-maintained apartments with comfortable, spacious rooms and sufficient amenities. The fresh towels and toiletries provided were also well-received. The central location, allowing for easy access to landmarks like the Vatican and Castel Sant'Angelo, was frequently praised. Additionally, guests enjoyed the welcoming atmosphere and the ease of entry to the property at any time due to the code entry system.
However, some feedback highlights areas for improvement in terms of cleanliness and maintenance. While many rooms were found to be clean and comfortable, a few guests experienced issues such as damp bedding, mold in bathrooms and signs of inadequate cleaning standards, including unclean sanitary fixtures, undusted surfaces and visible stains. Some guests mentioned the need for bathroom upgrades and better attention to detail, particularly regarding the lack of hooks and hangers for towels and the overall maintenance of the facilities. The variability in cleanliness across different stays suggests that while Secret Rhome has the potential to offer a pleasant experience, inconsistencies in housekeeping standards need addressing to meet all guests' expectations fully.
Staff
Tucked away in a prime location, 'Secret Rhome' offers easy access to Rome's iconic monuments and a welcoming atmosphere that feels more like a cozy Airbnb. Despite its small size with only about five rooms, the hotel stands out for its exceptional staff who are often described as very helpful, friendly and communicative.
The owner and the team, particularly Andrea and Tania, are frequently praised for their attentiveness and professionalism. Andrea receives multiple commendations for his responsiveness and willingness to meet guests' needs through timely WhatsApp communication. Tania, the cleaning lady, is noted for her efficiency and friendliness.
While some reviews point out the absence of a physical reception, the remote support via messages is consistently described as reliable and thorough. Guests mention excellent communication with the owner, quick responses to queries and the staff's kind and courteous demeanor.
On the downside, there are occasional mentions of minor inconveniences such as the cleanliness of the rooms and specific issues with the shower. Despite these points, the overall experience is defined by great hospitality and a staff that goes above and beyond to make guests feel welcome.
Wi-Fi
Secret Rhome offers generally reliable WiFi throughout the premises with many guests praising it as excellent and well-operating. Users have highlighted their satisfaction with the WiFi speed, describing it as awesome. The communication system through WhatsApp is effective, although some guests pointed out that direct staff presence is absent, relying instead on digital communication.
However, experiences with the WiFi can be inconsistent. Some guests mentioned encountering issues such as poor or intermittent connectivity, particularly in specific rooms. While WiFi performance seems commendable in multiple areas, certain rooms apparently suffer from weak or even extremely poor connections. This mixed feedback suggests that while many visitors enjoy a positive internet experience, improvements in stability and coverage are necessary to ensure consistent satisfaction for all guests.
3 Star
Secret Rhome offers an acceptable quality to price ratio for visitors exploring Rome. The hotel boasts a good location, reasonably close to the city's attractions, though it is slightly farther from Piazza Navona than advertised. The rooms are noted for their cleanliness, contributing to an overall positive impression of the accommodations.
However, some areas need attention. Guests have reported issues with noise pollution from the nearby road and non-functional roller shutters in the bathroom. The hot water in the showers appears to be difficult to control, swinging between extremely hot or cold and the bathroom door can be challenging to open. Including mosquito nets on the windows and ensuring quieter conditions would improve the comfort levels significantly.
The hotel does not provide a full breakfast service, only offering tea or coffee from a machine with plastic cups, which might be a downside for some travelers. Additionally, online check-in processes mean guests do not interact with staff, which could affect the personal touch some guests prefer.
In summary, while Secret Rhome presents good value and a generally positive experience regarding location and cleanliness, addressing the noise and maintenance issues, as well as enhancing breakfast options, could elevate guest satisfaction.
FAQ
No, Secret Rhome doesn't have any pool.
No, a spa isn't available at Secret Rhome.
No, Secret Rhome doesn't allow dogs.
No, parking facilities aren't available at Secret Rhome.
