Rome, Viale Salvatore Rebecchini 14541.815712,12.409216(Show on Map)
7.9
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Sheraton Rome Parco de Medici presents a balanced blend of strengths and areas for improvement, earning both praise and critique from its guests. Overall, it offers a pleasant experience with several standout features, including serene surroundings, a comfortable atmosphere, appealing amenities and attentive staff.
The hotel's location is beneficial for guests attending events at the nearby Nuova Fiera di Roma or those needing quick access to Fiumicino Airport or major highways. The peaceful, green surroundings, golf course and quiet atmosphere provide a tranquil retreat away from the bustling city. However, the distance from Rome’s city center and limited public transportation options can be a drawback for those looking to explore the city's main attractions conveniently.
Guests generally commend the breakfast service, noting its richness, variety and the quality of the options available. The breakfast is frequently described as excellent and satisfying, although some guests felt it could be perceived as pricey and suggest improvements in certain areas like the quality of scrambled eggs and pre-packaged items.
Dining experiences reflect a mix of opinions as well. Some guests appreciate the delicious dinner options and pleasant dining settings, whereas others feel the restaurant menu is limited and overpriced with occasional lapses in service quality, leading them to explore external dining options for better value.
The rooms at Sheraton Rome Parco de Medici receive positive feedback for being spacious, clean and comfortable with attractive decor and furnishings. Nonetheless, there are mentions of areas needing updates and improved maintenance, such as worn furniture, non-functioning amenities and cleanliness issues.
Guests highlight the friendly and efficient staff, contributing to a welcoming atmosphere. However, occasional reports of unprepared or unresponsive service suggest room for improvement in guest relations.
The free Wi-Fi service is appreciated, yet the dissatisfaction with paid Wi-Fi, especially in rooms and occasional connectivity issues indicate a need for better internet services.
The pool area is a significant attraction, offering a relaxing environment with beautiful views and a pleasant setting. However, there are criticisms concerning maintenance and occasional overcrowding, pointing to areas where guest experience could be enhanced.
For families, the hotel provides a quiet and welcoming atmosphere, though challenges like long check-in times and lack of room service can be inconvenient. Activities like ping pong and foosball, alongside a satisfying breakfast, tend to entertain children, fostering a family-friendly environment.
Golf enthusiasts benefit from the hotel’s proximity to a well-maintained golf course, which significantly enhances the appeal for those seeking a combination of leisure and accommodation.
Overall, Sheraton Rome Parco de Medici is favored for its comfortable and spacious beds, contributing to a restful stay. Despite mixed reactions to cleanliness, Wi-Fi services and dining, the hotel maintains a generally positive guest experience, enhanced by its serene locale and accommodating staff. Improved maintenance and service consistency could further elevate its standing.
Categories
Golf
This hotel boasts a 27-hole golf course (Parco de' Medici Golf Club) on-site, offering guests immediate access to extensive golfing facilities. It's designed with golfers in mind, providing a comprehensive resort experience with multiple dining options and a dedicated golf course.
Business
As a Sheraton property, this hotel provides comprehensive business facilities, including multiple meeting rooms and event spaces. It is designed to accommodate large conferences and business gatherings.
Gym
The Sheraton provides a fitness center. The gym is equipped with essential equipment, making it suitable for a basic workout routine.
Outdoor Pool
This resort boasts three distinct outdoor swimming pools, including a dedicated children's pool. The pools are set amidst expansive gardens and a golf course, offering a variety of aquatic leisure options.
Family
Dog Friendly
Dogs Stay Free
Pool
Outdoor Pool
Accessible
4 Star
Luxury
Sustainability Journey
Honeymoon
Romantic
Dogs Stay Free
Room Types
Superior King RoomProviding free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.
Deluxe Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The twin room features air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
Deluxe King RoomThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a bidet. The unit has 1 bed.
Executive King RoomThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, parquet floors, heating, as well as a flat-screen TV. The unit has 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features parquet floors, a seating area with a flat-screen TV, soundproof walls, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
One-Bedroom Senior Executive King Suite with Garden ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV, soundproof walls, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
About Sheraton Rome Parco de Medici
Registry or License or Notification Number: 058091-ALB-00382, IT058091A1ZYOAO8S5
Guest Reviews
7.9
Good
Review Summaries
Location
Sheraton Rome Parco de Medici offers a mixed experience when it comes to its location. On the positive side, the hotel's proximity to the Nuova Fiera di Roma, Fiumicino airport and major highways is convenient for certain travelers, especially for events, trade fairs and those arriving by car from the north. It is nestled in peaceful, green surroundings, boasting beautiful views, a golf course and a quiet atmosphere away from the city's chaos, making it ideal for some families and those seeking tranquility.
However, the hotel's distance from Rome’s city center and main attractions can be a drawback. Guests frequently highlighted that the location is far from public transportation options and restaurants, making it somewhat isolated. The journey to the city center can be complicated and time-consuming, often exacerbated by traffic jams. While the hotel offers a shuttle service, the location still poses challenges for accessing central Rome easily.
Additionally, while the location is supported by features like a garden, swimming pool and elegant facilities, it remains a point of contention for those who wish to explore Rome more conveniently. Despite these hurdles, for those with particular needs such as proximity to the airport or specific venues, the hotel's strategic positioning can be a significant advantage.
Breakfast
Sheraton Rome Parco de Medici offers a breakfast experience that elicits varied reactions from its guests. Many highlight the breakfast as excellent, delicious and top-notch, praising its abundant, varied and high-quality options. Phrases like "great breakfast," "superb breakfast," and "delicious breakfast with a wide variety of options" are recurrent, indicating that the offerings often leave a positive impression. The breakfast buffet is particularly well-regarded for its richness and variety with terms like "ample breakfast," "fabulous continental breakfast," and "excellent international breakfast" appearing frequently.
However, some guests note areas for improvement. While many enjoy the plentiful choices, there are mentions of limited options and specific elements that could be refined, such as the quality of scrambled eggs and pre-packaged items, including those from the espresso machine. A few reviews suggest that the breakfast does not always meet the expectations set by its price with comments about it being "expensive" or "not particularly good for the price."
Despite these mixed reviews, the breakfast service generally receives commendations for meeting diverse dietary preferences and special requests, reflecting an attentive and friendly staff. The overall ambiance of the hotel, along with the breakfast, adds to a pleasant stay, even though some aspects could benefit from enhanced care and attention. Overall, guests who value a variety of options and enjoy a rich breakfast selection are likely to find the breakfast offerings at Sheraton Rome Parco de Medici satisfying.
Dinner
When considering dining options at Sheraton Rome Parco de Medici, guests have experienced a mix of culinary feedback. On a positive note, some have praised the delicious and varied dinner options, particularly admiring specific dishes like the pumpkin ravioli and Vongole. The dining service is often noted as good and the setting, such as dining by the pool in the beautiful garden, adds a pleasant atmosphere to the experience. The staff at the restaurant are generally found to be excellent and attentive.
However, the overall consensus suggests that the restaurant could use significant improvements. Many diners find the restaurant expensive with costs not justifying the quality of food provided. The menu tends to be very limited and uninspiring with several guests describing it as basic or akin to a school menu. Reports of long waits, even for simple dishes and occasional unfriendly staff contribute to a less favorable dining experience. Breakfast quality has also been noted as poor by several visitors. Furthermore, some have encountered issues with burnt food, hard bread and high prices for basic items, which detract from the hotel's overall appeal.
For those looking to dine at the hotel, it’s advisable to weigh these experiences, possibly exploring external dining options for greater variety and better value.
Rooms
The reviews for the Sheraton Rome Parco de Medici paint a varied picture of the rooms. On the positive side, many guests praised the rooms for being spacious, clean and comfortable. The decor and furnishings were often described as beautiful and welcoming and the site was noted for its quiet, spacious areas. Additionally, the large and bright rooms, along with well-maintained cleanliness, added to the appeal for several visitors.
However, there were also notable criticisms. Some rooms showed signs of neglect with worn and outdated furniture and issues like non-functioning amenities and poor air conditioning. The inability to open windows and adjust room temperature were common complaints, as were cleanliness issues ranging from superficial cleaning to outright neglect. Several reviews also mentioned broken or old fixtures, non-working electrical outlets and empty minibars as points of concern. Moreover, the promise of certain amenities like irons, which were not available in the rooms, further dampened the experience for some guests.
Overall, while some found the rooms pleasant and satisfactory, others highlighted a clear need for updates and improved maintenance to meet higher standards expected of a Sheraton property.
Beds
'The beds at the Sheraton Rome Parco de Medici stand out for their remarkable comfort, often highlighted as an excellent aspect of the stay. Guests frequently note the beds are very comfortable with some describing the mattresses as top-notch and giving high marks for facilitating a good night’s sleep. While most visitors find the beds spacious and cozy, occasionally there are some mentions of less-than-perfect experiences, such as saggy mattresses or black marks on bedsheets.
Nevertheless, the majority of reviews emphasize the comfort of the beds, contributing significantly to the overall comfortable atmosphere of the hotel. The service of changing bed linen and towels is another positive aspect frequently mentioned. Despite occasional setbacks with hard pillows or noisy conditions during weekends, the comfortable and spacious beds remain a major highlight for guests choosing to stay at this hotel.'
Cleanliness
Upon visiting the Sheraton Rome Parco de Medici, travelers were met with mixed impressions regarding the hotel's cleanliness. Guests frequently highlighted the spacious and clean rooms, as well as the welcoming ambiance upon arrival. Positive remarks also noted the very clean facilities and tidy outdoor spaces. The staff was commended for their friendliness and the cleanliness of the garden area surrounding the hotel.
However, there were persistent complaints about the inconsistent cleaning standards. Issues ranged from dirty rooms, dirty bathrooms and unclean corridors, to finding remnants from previous guests such as hair in the bathtub and candies on the floor. Some rooms appeared outdated and worn with specific mentions of a poor maintenance state and a general lack of proper cleaning. The pool area was also criticized for its hygiene levels.
Overall, while some areas of the property and rooms demonstrated adequate cleanliness and organization, a notable portion of guests expressed dissatisfaction with the hotel's overall cleanliness and upkeep, suggesting a need for improved cleaning services and room maintenance to meet the expected standards.
Staff
The staff at Sheraton Rome Parco de Medici generally receive high praise for their friendliness, efficiency and professionalism. Guests often highlight the helpfulness and welcoming nature of the front desk and reception staff with many noting the courteous and supportive service throughout their stay. The staff are described as kind, accommodating and always ready to assist, contributing to a warm and inviting atmosphere.
However, the reviews also mention occasional lapses in service quality. Some guests encountered issues with unprepared or unresponsive staff, particularly at the reception. There were also reports of long check-in and check-out times and a few instances of unprofessional or rude behavior from certain staff members. Despite these occasional shortcomings, the overall sentiment conveys a positive guest experience largely attributed to the diligent and friendly Sheraton team.
Wi-Fi
Guests have shared varied experiences regarding the Wi-Fi service at Sheraton Rome Parco de Medici. While some appreciated the availability of free Wi-Fi, a common point of contention was the paid Wi-Fi service, especially in the rooms. Many reviewers were dissatisfied with having to pay for internet access, describing it as a significant downside. The quality of the Wi-Fi also received mixed feedback with some guests noting poor connectivity and almost non-existent service at times. Overall, the inconsistent and often charged Wi-Fi service was a notable area for improvement according to guest reviews.
Gym
Sheraton Rome Parco de Medici offers a gym that receives a mix of feedback from guests. Positively noted, the gym is always open, providing flexibility to visitors. The facility is described as fairly equipped, though it primarily features heavy weights. However, there are mentions of some gym equipment, such as treadmills, being either outdated or not functioning. Apart from the gym, travelers highlight the hotel’s spacious rooms and comfortable beds.
Pool
The swimming pool at Sheraton Rome Parco de Medici is a notable feature often mentioned by guests, boasting a picturesque and enticing appearance. The pool is surrounded by a pleasant green area, ideal for relaxation and unwinding after a day of exploring. The setting of the pool is appreciated, especially for those looking to enjoy a nice outdoor experience and its location alongside a nearby golf course adds to its appeal.
Guests have highlighted some operational aspects, such as the pool bar closing relatively early around 9:00 pm and occasional issues with crowdedness, making it hard to find space. Additionally, the pool area might sometimes see chaotic queues and the presence of outsiders can contribute to the congestion. Nevertheless, the pool area is noted to maintain a serene atmosphere with silence that many find enjoyable.
Despite some positive remarks, there have been criticisms regarding the cleanliness and maintenance of the pool. Reviews point to instances where the pool was not well-maintained with reports of dirty water and indications that the upkeep could be improved. Moreover, service quality at the poolside bar has room for improvement with slow service and staff shortages noted by guests. The lack of an indoor pool and sauna is mentioned as a downside and there are occasional mentions of the pool being closed or dirty.
In conclusion, while the Sheraton Rome Parco de Medici's pool area offers a visually appealing and relaxing environment, better maintenance and improved service could enhance the overall guest experience.
Family
Sheraton Rome Parco de Medici offers a serene and quiet environment ideal for families despite its distance from the city center. The hotel features an elegant structure that is very clean, creating a pleasant atmosphere for all guests. Activities such as ping pong and foosball are available, potentially keeping older children entertained. Families can enjoy a pool and benefit from commendable family service and a satisfying breakfast spread. However, there have been some issues noted like long check-in times and a lack of room service at night, which might pose inconveniences. The hotel may become quite lively with children running and screaming in the common areas, which suggests an energetic family-friendly environment.
Golf
Sheraton Rome Parco de Medici benefits greatly from its close proximity to an attractive golf course. Nestled within a beautiful golf club, the hotel offers guests convenient access to well-maintained golf fields that enhance the overall appeal of their stay. Visitors often appreciate the park setting surrounding the courses, which creates a lovely environment for both playing golf and relaxing by the nearby pool. This advantageous location makes the hotel a top choice for golf enthusiasts seeking a comfortable and scenic accommodation option.
4 Star
Sheraton Rome Parco de Medici has received a mix of feedback regarding its four-star rating, facilities and services. While some guests felt that the hotel deserves a higher rating due to its nice rooms and comfortable beds, many believe it falls short of four-star standards in several areas.
A significant number of guests criticized the service, suggesting that it lacks the attention expected from a four-star hotel. Issues with poor soundproofing were frequently mentioned with disturbances from adjoining rooms affecting their sleep quality. The food and breakfast options also garnered negative comments, as visitors expected more variety and quality for a hotel of this caliber. Cleanliness was another area where the hotel did not meet many guests' expectations with some describing the rooms as dilapidated and not up to standard.
Furthermore, amenities like the minibar left guests disappointed, as they were often empty, detracting from the overall experience. Concerns about the presence of mosquitoes and ineffective noise insulation between rooms were also highlighted, indicating areas where the hotel could improve significantly. Overall, while the hotel does have some positive aspects, many guests feel that it does not fully live up to its four-star rating and the reputation of the Sheraton brand.
Business
The Sheraton Rome Parco de Medici is well-suited for business functions and business travelers, offering good facilities tailored to professional needs. It is frequently recommended for business trips and has dedicated conference spaces, making it a suitable choice for those attending events such as Romics. Many guests express intentions to return for future business trips.
However, while the hotel has several positive attributes for business travelers, there are notable concerns regarding the quality of its business services. Reports indicate that the professional staff can be less friendly and not always helpful, which is not up to the expected standards of a 4-star business hotel. Additionally, the gym conditions and conference support have been highlighted as areas needing improvement. Despite these drawbacks, the hotel still serves as a functional base for corporate activities and business-related stays.
Accessible
Sheraton Rome Parco de Medici offers guests with disabilities a generally accessible experience. The hotel features accessible rooms and bathrooms equipped to meet the needs of disabled travelers. Common areas are also designed for ease of access, ensuring that guests can navigate the premises comfortably. Accessibility equipment at the property is effective, supporting a smooth stay for those with mobility challenges. While there are some limitations, such as the positioning of the toilet in certain rooms being too close to the wall, the overall accessibility of the hotel has been recognized positively by guests.
Dog Friendly
Sheraton Rome Parco de Medici has received mixed feedback regarding its dog-friendliness. Several guests mentioned that the hotel offers dog-friendly services, which seems to indicate a certain level of accommodation for pets. However, it's clear from the reviews that the facilities specifically designed for dogs are either lacking or non-existent. Conflicting opinions are evident with some guests affirming that the service is pet friendly, while others pointedly describe the hotel as not dog-friendly. Therefore, pet owners may find a degree of variability in their experience when staying at this property.
FAQ
Yes, Sheraton Rome Parco de Medici has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sheraton Rome Parco de Medici.
Yes, Sheraton Rome Parco de Medici welcomes dogs.
No, parking facilities aren't available at Sheraton Rome Parco de Medici.
