Rome, Via Vittorio Veneto 12541.907594,12.489918(Show on Map)
7.5
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesTue, 13 Oct - Wed, 14 Oct13 Oct - 14 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Westin Excelsior, Rome enjoys a prime location on the iconic Via Veneto, offering guests convenient access to Rome's historical attractions while providing a peaceful retreat from the bustling city. The hotel is lauded for its classic style and top-notch services, including efficient valet, restaurant, bar, and cleaning staff. The spacious, opulently decorated rooms feature large comfortable beds and sizeable bathrooms, promising a restful and luxurious stay.
Guests frequently praise the breakfast for its deliciousness and quality, highlighting a wide variety that pleases different palates. Despite minor critiques concerning certain items, the breakfast experience generally contributes to a satisfying start to the day, set within elegantly divided breakfast areas.
The rooms are mainly celebrated for their comfort and generous space, complemented by regal wallpaper and classic decor. While certain aspects, like carpets and furnishings, could use refurbishment, the positive reviews regarding the beds and bathrooms prevail, maintaining guest satisfaction.
The hotel's cleanliness and maintenance receive mixed feedback. Although the lobby retains elegance, some areas show signs of wear, with carpets and curtains noted as dusty and bathrooms requiring refurbishment. Nevertheless, the historical charm remains an appealing aspect for many.
The Westin Excelsior staff are frequently praised for their exceptional friendliness and helpfulness, providing warm and accommodating service from check-in to check-out. Despite occasional indifferent interactions, the staff's contributions significantly enhance the overall guest experience.
Combining a strategic location, elegant decor, quality services, and a mostly positive breakfast experience, The Westin Excelsior stands as a noteworthy choice for visitors seeking comfort and convenience in the heart of Rome.
Categories
Luxury
The Westin Excelsior, Rome is a luxurious, fashionable hotel with antique furniture and crystal chandeliers, only 500 meters from the Spagna Metro Station.
Family
All children up to 12 years stay for free in extra beds.
Nightlife
AI-generatedLocated on Via Veneto, it's surrounded by elegant bars and cafes. The hotel provides a luxurious setting for enjoying Rome's vibrant nightlife.
Business
AI-generatedThis luxury hotel provides significant conference space (over 1600 sq meters) and 12 meeting rooms. It offers a 24-hour business center, AV capabilities, and services like concierge and room service beneficial for business travelers.
Gym
AI-generatedFeatures a modern fitness center and the exclusive Kami Spa, offering personalized fitness and wellness programs. The hotel provides a luxurious environment for achieving fitness goals.
5 Star
AI-generatedThe Westin Excelsior, Rome, offers a luxurious experience with its central location on Via Veneto, opulent accommodations, and exceptional amenities, including a grand spa and elegant dining options. The hotel's blend of classic charm and modern comfort ensures a memorable stay for its guests.
Heated Pool
AI-generatedThe hotel offers a 300 m² wellness center that includes a heated indoor pool. This facility provides ample space for swimming and relaxation as part of a comprehensive spa experience in a luxurious setting.
Honeymoon
Spa
Dog Friendly
Romantic
Free Wi-Fi
Parking
Check-in - Check-out
Check In:
15:00
Check Out:
12:00
Facilities
Parking
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Sauna
Fitness centre
Terrace
Non-smoking rooms
Business centre
Babysitting/child services
Dry cleaning
Barber/beauty shop
Family rooms
Breakfast in the room
Ironing service
Internet services
Lift
Safety deposit box
Valet parking
Currency exchange
Spa & wellness centre
Massage
Car hire
Hammam
Heating
Luggage storage
WiFi
Free WiFi
Air conditioning
Concierge service
Special diet menus (on request)
Trouser press
Daily housekeeping
Kids' meals
Pet basket
Pet bowls
Coffee house on site
Spa lounge/relaxation area
Fitness/spa locker rooms
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Room Types
Deluxe Double King, Guest room, 1 KingThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a bidet. The unit offers 1 bed.
Deluxe Double Twin, Guest room, 2 Twin/Single Bed(s)The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a bidet. This double room provides a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Single, Smaller Guest room, 1 Twin/Single Bed(s)The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. This double room provides a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.
Grandluxe Double King, Larger Guest room, 1 KingThe spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. This double room features a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.
Grandluxe Double Twin, Guest room, 2 Twin/Single Bed(s)This room has air conditioning.
Junior Suite, Junior Suite, 1 KingThis room features air conditioning.
Grandluxe Suite, Suite, 2 Twin/Single Bed(s)The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a bidet. This double room offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.
Veneto suite, Executive Suite, KingThis room features air conditioning.
About The Westin Excelsior, Rome
Registry or License or Notification Number: 058091-ALB-00508, IT058091A1H75IILGC
Guest Reviews
7.5
Good
Review Summaries
Summarized by AI
Location
Nestled on the iconic Via Veneto, The Westin Excelsior in Rome boasts an undeniably excellent location that complements its elegantly decorated interiors. Situated in a quiet neighborhood, the hotel provides guests with easy access to Rome's historical attractions, while allowing for a serene escape from the bustling city. The surrounding area, renowned for its charm, makes it convenient for exploring the city either by Uber or taxi.
Beyond its prime location, the property exudes classic style and offers impeccable services across the board, from the front desk to valet, restaurant, bar, and cleaning. Guests are welcomed into spacious and opulently decorated rooms, featuring large comfortable beds and sizeable bathrooms, all ensuring a restful stay. The combination of a great location and top-tier facilities, including a fantastic spa, solidifies The Westin Excelsior as a remarkable choice for visitors seeking both comfort and convenience in Rome.
Breakfast
The breakfast experience at The Westin Excelsior in Rome is largely appreciated by guests, with many praising its deliciousness and quality. Guests frequently describe the breakfast as great and substantial, providing a wide variety to suit different palates. The hearty nature of the meal appears to resonate well, with some reviewers noting its exceptional quality compared to typical hotel offerings.
Although not universally flawless, with occasional critiques of specific items like the pancakes and a lack of friendliness from some staff, the overall sentiment tilts towards satisfaction. The breakfast areas are divided, adding a unique layout to the dining experience in a hotel known for its faded grandeur. Despite some negative remarks, the combination of a comfortable setting and mostly positive reviews contributes to an agreeable start to the day at this historic establishment.
Rooms
The rooms at The Westin Excelsior, Rome, are predominantly praised for their spaciousness and comfort. Guests appreciate the large bathrooms, often equipped with both a bathtub and a shower, adding to the overall sense of luxury. Many reviews highlight the elegant and opulent decor, featuring regal wallpaper, chandeliers, and a classic style that complements the grandeur of the hotel. Comfortable and sizable beds are also a recurring positive point.
Nevertheless, some reviews note that certain aspects of the rooms, such as carpets and furnishings, show signs of wear and could benefit from restoration. The absence of in-room tea and coffee-making facilities was also mentioned. Despite these critiques, the hotel's location, combined with the quality of the accommodations, continues to draw favorable remarks, leaving guests mostly satisfied with their experience.
Cleanliness
The Westin Excelsior, Rome, presents an experience where its grandeur and opulence have seen better days, particularly in terms of cleanliness and maintenance. The lobby retains a touch of elegance, offering a decent first impression; however, this sense of refinement is overshadowed by the overall outdated decor and facilities that seem to have been left unattended. Guests have noted that the cleanliness is a concern, with carpets and curtains feeling particularly dusty and a residual musty odor lingering in rooms and corridors. Bathrooms and room fixtures show signs of aging, with issues like faulty shower drains suggesting a pressing need for refurbishment. The historical charm of the hotel appears to be dulled by spots and signs of wear. While the dining facilities manage to hold their own, the hotel's overall dated condition calls for urgent attention to restore its former glory.
Staff
The Westin Excelsior, Rome is renowned for its commendable team, with numerous guests highlighting the exceptional friendliness and helpfulness of the staff. Whether it's at reception, the concierge, or breakfast service, the staff consistently provide a warm and accommodating experience. The breakfast staff receive particular praise for their sweet interactions, especially with younger guests. From check-in to check-out, the service is excellent, characterized by attentive and thoughtful interactions. Despite a few instances of indifferent behavior, the housekeeping team stands out for their helpfulness and pleasant demeanor. Situated conveniently within walking distance of Rome's city center, the hotel's staff contribute significantly to a delightful stay, ensuring guests feel welcome and well-cared for throughout their time at the property.
FAQ
No, The Westin Excelsior, Rome doesn't have any pool.
Yes, a spa is available at The Westin Excelsior, Rome.
Yes, The Westin Excelsior, Rome welcomes dogs.
Yes, parking facilities are available at The Westin Excelsior, Rome.
