Trevi Collection Hotel - Gruppo Trevi Hotels
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Summary of reviewsTrevi Collection Hotel - Gruppo Trevi Hotels receives high praise for its prime location in the heart of Rome, situated between the Trevi Fountain and the Spanish Steps. This strategic positioning allows guests easy access to numerous attractions, shops, restaurants and public transport, making it an ideal base for exploring the city's rich history and vibrant culture.
The breakfast offerings are varied, abundant and well-presented with a good selection catering to both sweet and savory preferences. Despite some noted areas for improvement, such as cramped dining space and occasional long queues, many guests find the breakfast delightful and appreciate the effort in consistently restocking the selections.
Rooms generally receive positive feedback for their spaciousness, cleanliness and modern decor. The well-lit accommodations come with comfortable beds and modern bathrooms, making it suitable for families and larger groups. However, some maintenance issues and occasional noise complaints suggest room for improvement in these areas.
When it comes to cleanliness, most guests praise the hotel's high standards and daily housekeeping services. While there are some concerns about inconsistent cleaning and specific areas needing better upkeep, overall, the hotel maintains a generally clean environment.
The staff at Trevi Collection Hotel are predominantly described as friendly, attentive and helpful, contributing to a welcoming atmosphere. While some reviews mention occasional instances of unfriendliness, the majority highlight the staff’s dedication to making guests feel comfortable and well-looked-after.
Families find the hotel particularly accommodating with spacious rooms and suites designed to cater to their needs. The family-friendly environment and prime location make it a favored choice for those traveling with children, ensuring an enjoyable and stress-free stay.
Guest experiences with the beds are mixed, as some find them comfortable with high-quality bedding, while others describe the mattresses as hard and uncomfortable. There are mentions of bed sizes being an issue for taller individuals and the additional beds in family rooms falling short of expectations.
Although the hotel aims to provide a four-star experience, some guests feel it falls short of this standard due to the small lobby, slow elevator and worn furniture. Many suggest that the hotel functions more closely to a three-star establishment and recommend improvements in amenities and reception services.
The hotel offers essential accessibility features, including handicap-accessible areas and practical services like elevators, although some aspects, such as small corridor steps and dim lighting, could be improved.
In summary, Trevi Collection Hotel - Gruppo Trevi Hotels excels in location, family accommodations and overall comfort with some areas needing attention to meet higher standards.
Categories
The breakfast offerings are varied, abundant and well-presented with a good selection catering to both sweet and savory preferences. Despite some noted areas for improvement, such as cramped dining space and occasional long queues, many guests find the breakfast delightful and appreciate the effort in consistently restocking the selections.
Rooms generally receive positive feedback for their spaciousness, cleanliness and modern decor. The well-lit accommodations come with comfortable beds and modern bathrooms, making it suitable for families and larger groups. However, some maintenance issues and occasional noise complaints suggest room for improvement in these areas.
When it comes to cleanliness, most guests praise the hotel's high standards and daily housekeeping services. While there are some concerns about inconsistent cleaning and specific areas needing better upkeep, overall, the hotel maintains a generally clean environment.
The staff at Trevi Collection Hotel are predominantly described as friendly, attentive and helpful, contributing to a welcoming atmosphere. While some reviews mention occasional instances of unfriendliness, the majority highlight the staff’s dedication to making guests feel comfortable and well-looked-after.
Families find the hotel particularly accommodating with spacious rooms and suites designed to cater to their needs. The family-friendly environment and prime location make it a favored choice for those traveling with children, ensuring an enjoyable and stress-free stay.
Guest experiences with the beds are mixed, as some find them comfortable with high-quality bedding, while others describe the mattresses as hard and uncomfortable. There are mentions of bed sizes being an issue for taller individuals and the additional beds in family rooms falling short of expectations.
Although the hotel aims to provide a four-star experience, some guests feel it falls short of this standard due to the small lobby, slow elevator and worn furniture. Many suggest that the hotel functions more closely to a three-star establishment and recommend improvements in amenities and reception services.
The hotel offers essential accessibility features, including handicap-accessible areas and practical services like elevators, although some aspects, such as small corridor steps and dim lighting, could be improved.
In summary, Trevi Collection Hotel - Gruppo Trevi Hotels excels in location, family accommodations and overall comfort with some areas needing attention to meet higher standards.
Dog Friendly Hotel
This 4-star hotel welcomes dogs of all sizes in common areas and rooms for an additional fee. It is centrally located near dog-friendly parks like Castel Sant'Angelo and Villa Borghese.
Luxury Hotel
Historic Hotel
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
4-Star Hotel
About Trevi Collection Hotel - Gruppo Trevi Hotels
License: IT058091A19TYXPPWY
Guest Reviews
Location
Guests appreciate the convenient proximity to major attractions such as the Colosseum and the Vatican, noting that many sights are a mere 10 to 20-minute stroll away. The hotel's location is praised for being strategic and central, ideal for both sightseeing and accessing public transport. Coupled with its clean and comfortable accommodations, friendly staff and hearty breakfast offerings, the Trevi Collection Hotel provides a fantastic base for exploring Rome's rich history and vibrant culture.
Breakfast
Despite these praises, some reviews note areas for improvement. The breakfast room is often described as cramped and impractical due to the large number of guests and there are mentions of occasional long queues. The quality of certain items like artificial juices and jams, lack of fresh ingredients and limited healthy options appear to detract from the experience for some. A few reviewers also mentioned the need for better coffee and a more extensive selection of vegetables.
Overall, while some guests had suggestions for enhancement, the consensus is that the breakfast at Trevi Collection Hotel largely meets and often exceeds expectations, providing a hearty and enjoyable start to the day.
Rooms
However, there are some areas of concern. A few guests experienced issues with room amenities, noting the absence of promised air conditioning, unpleasant odors and occasional maintenance problems like broken showers and bathroom doors. Some rooms were described as noisy owing to their proximity to a jazz club and others highlighted that the floor carpets were unsanitary.
Despite these drawbacks, most guests appreciated the size and comfort of the rooms, especially those that are family-sized, making them suitable for larger groups. The rooms' cleanliness was consistently praised with daily cleaning services ensuring fresh towels and a tidy environment. The location also seemed favourable, often described as optimal and central.
In summary, while the hotel offers large, comfortable and modern rooms that are generally clean, a few maintenance issues and instances of noise may affect the stay for some guests.
Beds
However, a significant portion of guests encountered issues with the beds. Many described the mattresses as very hard and uncomfortable with some likening them to a plank or rock. Additional beds, as found in family rooms, were frequently mentioned to be particularly uncomfortable, suggesting these are less ideal for a restful night’s sleep. The presence of iron springs in some mattresses and noticeable springs in others added to the discomfort for some guests.
There were also mentions of bed sizes being an issue with several reviews pointing out that the beds were too short or narrow, causing inconvenience, especially for taller individuals. Moreover, pillows were often described as low and insufficiently comfortable, contributing to an overall less favorable sleep experience for some visitors.
Despite the mixed reviews on comfort, the hotel excels in providing rooms with comfortable and quality bedding for those who had positive experiences. However, it seems there are consistent issues with mattress hardness and bed sizes, which could impact the overall experience for future guests.
Cleanliness
On the flip side, there are also significant concerns that require attention. Some guests pointed out issues such as unkempt breakfast areas, subpar room cleaning and specific cases where thorough cleaning was lacking. Instances of dirty carpets, unclean bathrooms and sporadic occurrences of ants emphasize that cleanliness consistency needs improvement. Several reviews suggest that while some rooms are spotless, others fall short, indicating a disparity in cleaning standards.
Despite the mixed reviews, it appears that the hotel management values cleanliness and provides a generally clean environment, though there are areas that clearly need more stringent upkeep and regular maintenance.
Staff
Wi-Fi
Family
The hotel offers both family double rooms and quadriple rooms, which are particularly suitable for families with one or more children, ensuring everyone has their own comfortable space. The separate rooms in another facility also provide an added layer of convenience for larger families.
Guests consistently highlight the comfortable beds and overall welcoming environment as significant positives. Additionally, the hotel's prime location makes it an excellent choice for family vacations, providing great value and a convenient base to explore the surrounding attractions.
Highly recommended by families, Trevi Collection Hotel stands out for its comfortable, spacious and well-equipped accommodations designed to make family stays enjoyable and stress-free.
4 Star
The lobby is small and the breakfast presentation does not meet the standards expected of a four-star establishment. Guests experienced long queues for check-in and check-out, highlighting a lack of staff. While the hotel does have more than 80 rooms, the facilities available, particularly the single small lift, are inadequate.
Overall, many reviews suggest that the hotel functions more as a three-star establishment rather than the advertised four-star standard and recommend improvements in the reception area and amenities.
Accessible
No, Trevi Collection Hotel - Gruppo Trevi Hotels doesn't have any pool.
No, a spa isn't available at Trevi Collection Hotel - Gruppo Trevi Hotels.
Yes, Trevi Collection Hotel - Gruppo Trevi Hotels welcomes dogs.
No, parking facilities aren't available at Trevi Collection Hotel - Gruppo Trevi Hotels.
No, Trevi Collection Hotel - Gruppo Trevi Hotels doesn't have a gym.
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