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Summary of reviewsTwentyone Hotel, situated in the charming Prati district of Rome, receives high praise for its prime location. Visitors appreciate its close proximity to iconic landmarks such as the Vatican, Castel Sant'Angelo and Piazza del Popolo, all within walking distance. The hotel's accessibility to public transportation with nearby metro stations like Lepanto, further enhances its convenience for exploring the city. Guests enjoy the safe and quieter environment of the Prati neighborhood, historical and cultural attractions and the lively surrounding area filled with chic shops, delightful restaurants and cozy bistros.
The breakfast experience at Twentyone Hotel is generally positive with guests noting the variety and quality of the offerings. The rooftop breakfast area is particularly celebrated for its extensive selection of dishes and spectacular views of the Vatican. However, there are mixed reviews regarding the variety and freshness of the items and some mention overcrowding issues. Despite these, the abundance and completeness of the breakfast options leave a favorable impression.
Dining at the hotel, especially at the Sky Bar and rooftop restaurant, is highly regarded for its excellent food and variety of traditional Italian dishes. Guests frequently praise the delicious meals, affordable prices and the pleasant atmosphere. Though the dining area may be somewhat small, the overall positive dining experience remains a standout feature.
The hotel's rooms receive mixed feedback. While many guests appreciate the cleanliness, modern amenities and daily housekeeping, room size and layout are common concerns. Some rooms are spacious with stunning views and modern technology, but others are described as cramped with inadequate storage and poor lighting. Despite these issues, the comfortable and well-maintained rooms add to the hotel's appeal.
Cleanliness is a significant strength of Twentyone Hotel. Guests consistently praise the hotel for its immaculate conditions with rooms and common areas kept spotlessly clean through diligent daily cleaning services. A few minor issues are mentioned, such as occasional unpleasant smells from cleaning products, but overall, the high standard of hygiene and cleanliness is a major positive aspect.
The staff at Twentyone Hotel are generally commended for their friendliness, helpfulness and professionalism. Many guests highlight the excellent service provided by the reception staff, although there are occasional mentions of inconsistency, particularly with night staff and certain breakfast area employees. Nevertheless, the overall experience with the staff is positive, contributing to a welcoming atmosphere.
The hotel's wifi service receives mixed reviews with some guests experiencing good connectivity while others report frequent disconnections, slow speeds and weak signals. While there are instances of functional wifi, many find it lacking in consistency and reliability.
Parking options at Twentyone Hotel are well-received for their convenience with a private underground garage available for advance reservations. Although the fee may be considered slightly high, the secure and organized parking service adds value for guests arriving by car.
Families find Twentyone Hotel accommodating, thanks to its convenient location, quiet neighborhood and suitable room arrangements. The presence of a family-friendly restaurant within the hotel and the warm, well-sized rooms contribute to a comfortable stay for families, particularly those with teenage children.
For nightlife enthusiasts, the hotel's location in a bustling area surrounded by bars, restaurants and shops offers numerous options. However, guests should be prepared for potential noise from nearby establishments, especially on weekends. Those seeking a quieter stay may need to consider their noise tolerance or request rooms away from the main thoroughfares.
Lastly, the beds at Twentyone Hotel receive mixed reviews. While some guests find them comfortable, others feel they are too hard or too small. Issues with thin blankets and hard pillows are also noted, suggesting that softening these elements could enhance the overall sleeping experience.
Overall, Twentyone Hotel is well-regarded for its strategic and vibrant location, clean facilities and generally positive dining and breakfast options. Despite some room and bed-related concerns, as well as wifi and noise issues, the hotel offers a memorable and comfortable stay for travelers exploring Rome. Show more
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4-Star Hotel
Located on Via Cola Di Rienzo, this hotel provides stylish accommodations and a convenient location for shopping and sightseeing. Its modern design and accessibility make it a strong choice.
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Room Types
Double RoomThis air-conditioned room comes with LCD TV, minibar, and free WiFi.
Deluxe Double RoomFeaturing a balcony, this larger, air-conditioned room comes with LCD TV, minibar, and free WiFi. Some have views of St. Peter's Basilica.
Triple RoomThis air-conditioned room comes with LCD TV, minibar, and free WiFi.
Superior Double RoomThis air-conditioned room comes with LCD TV, minibar, and a round bed. It also offers a private bathroom with a spa bath, free bathrobes and slippers. WiFi is free.
Family Room (4 Adults)This large air-conditioned room comes with LCD TV, minibar, and free WiFi. It offers free bathrobes and slippers.
Deluxe Twin RoomFeaturing a balcony, this large, air-conditioned room comes with LCD TV, minibar, and free WiFi.
Twin RoomThis air-conditioned room comes with LCD TV, minibar, and free WiFi.
About Twentyone Hotel
License: 058091-ALB-00313, IT058091A1GZ5MCI9I
Guest Reviews
8.1
Very Good
Location
Nestled in the Prati district of Rome, Twentyone Hotel boasts an enviable location highly regarded by its visitors. With close proximity to the Vatican, Castel Sant'Angelo and Piazza del Popolo, guests find themselves within walking distance of numerous iconic landmarks. The central position also means that many attractions such as the Spanish Steps and Trevi Fountain are just a leisurely 20-30 minute walk away, making it a perfect base for sightseeing.
The convenience of the hotel's locale is further accentuated by its accessibility to public transport with nearby metro stations like Lepanto providing easy connectivity to various parts of the city, including Termini Station. Additionally, the area surrounding the hotel is bustling with chic shops, delightful restaurants and cozy bistros, offering a variety of dining and shopping options.
Guests often highlight the safety and charm of the Prati neighborhood, appreciating its quieter environment compared to the bustling tourist spots. Despite not being right in the heart of the city center, the hotel's position allows effortless exploration of Rome's historical and cultural gems, either on foot or via public transport.
From the seamless access to the Vatican and Rome's historic center to the plethora of local amenities within a stone’s throw, Twentyone Hotel's location is celebrated for its strategic convenience and vibrant surroundings, ensuring a memorable and comfortable stay for all travelers.
Breakfast
The breakfast at Twentyone Hotel receives mixed feedback from guests, but numerous reviews highlight several positive aspects worth noting. Many guests enjoyed a variety of breakfast options, describing it as abundant, very complete and satisfying. The rooftop breakfast area is praised for its extensive selection of dishes and spectacular views of the Vatican. This setting adds a unique charm to the dining experience. Items such as scrambled eggs, pastries, cold cuts and cheeses are frequently mentioned with quality and freshness noted by several reviewers.
The breakfast buffet offers a wide range of dishes, both sweet and savory. Guests appreciated the diverse selection, including options like bacon, sausages and fresh fruits. Coffee and other hot beverages were commonly praised for their taste and variety. Moreover, some appreciated the additional service of breakfast boxes for early departures.
Nevertheless, some guests felt that the breakfast could benefit from further variety and freshness, particularly from a 4-star hotel. A few reviews mentioned limited selection and repetitive offerings, while others noted issues like cold food or substandard quality in certain items. The breakfast area was also described as crowded by some, impacting the overall enjoyment of the meal.
Overall, while there are areas for improvement, many guests found the breakfast experience at Twentyone Hotel to be generally positive with the rooftop setting and diverse menu being standout features.
Dinner
Dining at Twentyone Hotel offers a rewarding experience, especially in the evenings. Guests frequently enjoy excellent food with a variety of traditional Italian dishes, especially at the Sky Bar, which features changing menus and an extensive wine list. The rooftop restaurant is particularly popular for its delicious meals and typical Roman dishes.
The hotel’s bistro and restaurant are described as good and nice with breakfasts and dinners both receiving high praise for being very good. Many found their dinner at the restaurant to be delicious and affordable with some guests enjoying their meals multiple nights during their stay. Room service meals were also reported to be successful, adding to the overall positive dining experience.
However, some guests noted a few shortcomings, such as a somewhat small dining area and an instance of unsatisfactory service when only drinks were ordered. Despite these minor issues, the majority of reviews highlight the well-prepared, delicious and traditional cuisine available, making the hotel's dining a commendable feature.
Rooms
At the Twentyone Hotel, guest opinions on room size vary significantly. While many reviews highlight the cleanliness of the rooms and the modern amenities, room dimensions are frequently noted as a drawback. Some rooms are praised for their spaciousness and comfort, including those with large balconies offering stunning city views and well-equipped suites boasting modern technology and even whirlpools.
Guests repeatedly mention that rooms are cleaned daily, maintaining a spotless environment and the beds are generally reported as comfortable, although some found them hard or too soft. Complementary facilities, such as air conditioning and minibars, contribute to the positive experiences.
However, a common concern is the small and sometimes impractical room layout. Many rooms are described as cramped with limited storage space and narrow shower stalls. Noise from the street and thin walls also disrupt the otherwise tranquil setting. Dark interiors and poor lighting are recurring themes, detracting from the overall appeal of the rooms.
Despite these issues, reviews often emphasize the hotel's convenient location, modern decor and excellent air conditioning in most rooms. The frequent room upgrades and seeing iconic sights like St. Peter's Basilica from the balcony add to the appeal for many guests.
Beds
The reviews of the beds at Twentyone Hotel paint a rather mixed picture. Many guests found the beds comfortable and terms like "comfortable bed," "good bed," and "very comfortable bed" appear with some frequency. Several reviewers appreciated the firmness of the mattresses, suggesting they were as described and well-suited for a good night's sleep. However, a recurring complaint revolved around the beds being too hard with descriptors such as "hard as a rock," "hard and small mattress," and "very hard beds" appearing multiple times. Some guests also pointed out that the size of the beds could be an issue, mentioning they were "small" or "narrow" and thus uncomfortable, particularly for taller individuals or couples.
Beyond the firmness and size, there were concerns about the quality of other bedding elements. Thin blankets and hard pillows were noted with some guests feeling that extra or softer pillows could improve comfort significantly. A few comments also highlighted issues with the overall mattress quality with mentions of "mattress more like a metal spring" and others noting uncomfortable or old mattresses.
In summary, while a number of guests were satisfied with the bed comfort at Twentyone Hotel, a significant portion found the beds too hard and small, which impacted their overall sleep experience. Potential visitors might want to consider personal preference for bed firmness when choosing this hotel.
Cleanliness
Nestled in a prime location in Rome, 'Twentyone Hotel' receives an overwhelmingly positive response regarding its cleanliness. Guest feedback consistently praises the hotel for its immaculate conditions, highlighting spotlessly clean rooms and common areas. Reviewers appreciate the daily cleaning service, noting that rooms are always kept tidy and well-maintained. Housekeeping staff are commended for their exemplary work, ensuring even the small details are meticulously attended to, from polished floors to sanitized bathrooms.
The hotel’s facilities are described as both modern and clean, contributing to a comfortable stay. A welcoming ambiance is emphasized with clean, functional rooms that are beautifully furnished. However, some guests mention minor issues, such as occasional unpleasant smells likely from cleaning products and a need for deeper cleaning in certain areas. Despite these isolated concerns, the general consensus is that the establishment maintains a high standard of hygiene and cleanliness.
Overall, the dedication to cleanliness at 'Twentyone Hotel' leaves a lasting impression on its guests, making it a highly recommended choice for travelers seeking a clean and comfortable stay in the heart of Rome.
Staff
The staff at Twentyone Hotel are predominantly praised for their friendliness, helpfulness and professionalism. Guests frequently mention the welcoming nature of the reception staff, highlighting individuals like Tatiana, Federica and Andreas for their outstanding service. The hotel team is noted for being available around the clock and accommodating, often going the extra mile to assist guests with language barriers or providing early breakfast boxes for early departures.
However, there are some inconsistencies in the service, particularly with the night staff and certain employees in the breakfast area, who have been described as unpleasant or inattentive. Some guests experienced less cooperative or unhelpful interactions, especially with female staff members in specific situations. Despite these occasional lapses, the majority of reviews reflect a positive experience with the hotel’s staff, emphasizing their courteous and efficient service.
Overall, the Twentyone Hotel exudes a welcoming atmosphere, largely thanks to its professional and approachable team, though improvements in consistency of service, especially during nighttime, would enhance the overall guest experience.
Wi-Fi
When it comes to the internet experience at Twentyone Hotel, the feedback has been mixed. On the positive side, some guests have reported good wifi during their stay, particularly noting the availability and accessibility of the service provided by the hotel. However, several reviews pointed out significant issues with the wifi, particularly highlighting frequent disconnections, slow speeds and weak signals. It's been noted that wifi quality needs improvement with many guests encountering problems such as poor reception, non-existent or malfunctioning service, especially in the rooms. Some guests mentioned that the wifi only worked in the lobby, while others reported that the connection was dreadful or extremely slow. Despite this, there were occasional positive remarks about the wifi, including mentions of a few guests having no issues at all. Overall, it seems that while there are instances of functional wifi, many guests have found it lacking in consistency and reliability during their stay at the hotel.
Parking
Twentyone Hotel offers a variety of parking options which are generally well-received by guests for their convenience and availability. The hotel features a private underground garage that can be reserved in advance to ensure space upon arrival, a necessity due to its limited size. Guests appreciate the secure nature of the parking with easy entry and exit, although some find the spaces rather tight and the fee of 25€ per day slightly excessive compared to other areas.
Despite the added cost, the convenience of having a reserved spot close to the hotel adds value for many visitors. The parking service is well-organized and the need to hand in car keys for safety is seen as a positive feature. However, it’s important to book early as spots can fill up quickly, especially during peak times. For those who arrive without a reservation, finding an available parking spot on-site can be challenging, sometimes necessitating the use of nearby alternatives.
Overall, while there are occasional issues with parking availability and some concerns over cost, the garage service at Twentyone Hotel provides a reliable option for guests arriving by car.
Family
Twentyone Hotel offers a family-friendly environment, making it an ideal choice for those traveling with children. The hotel ensures convenient arrangements for large families, such as connecting rooms, which enhance the overall experience. Its location is both convenient and in a quiet neighborhood, which is suitable for teenage children. The presence of a restaurant within the hotel is particularly beneficial for families, providing child-friendly dishes that make dining easier. Warm and well-sized rooms contribute to a comfortable stay after a long day. Although it may not be the best option for very small children, it still comes highly recommended for family stays and many guests have had positive experiences, making it a place worth suggesting to others.
Nightlife
Nestled in a bustling party area, Twentyone Hotel is surrounded by an array of bars, restaurants and shops, ensuring that guests have no shortage of options for dining and nightlife. The proximity to these vibrant locales makes it convenient to explore and indulge in the local flavors and social scene with many great spots to choose from within walking distance.
However, the hotel's prime location in a lively neighborhood comes with a caveat: the noise levels. Reviewers frequently mention the loud music and clamor from nearby establishments, especially on Friday and Saturday nights. This includes noise from nightclubs, bars and even parties taking place just outside the windows. Guests should be prepared for sounds of late-night revelry permeating their rooms, particularly those that overlook nightclubs or bars.
While the cool, energetic atmosphere of the area is a major draw, those seeking a quieter stay might need to consider their noise tolerance or request rooms away from the main thoroughfares. For travelers looking to immerse themselves in the vibrant nightlife, Twentyone Hotel offers an ideal spot, but with a reminder to pack some earplugs.
4 Star
Twentyone Hotel presents a mixed experience, especially when considering its four-star rating. While the hotel's location is ideal, visitors often find that it falls short of the expected four-star standard. The reception area and some facilities are seen as unsuitable for a hotel of this rating and there are numerous mentions of small rooms and firm beds that do not align with the perceived quality of a four-star establishment.
Guests frequently point out that the breakfast fails to meet four-star expectations, describing it as basic and lacking in quality. The need to book breakfast and the thin walls contributing to noise disturbances add to the dissatisfaction. The lack of certain amenities, such as a swimming pool or additional bathroom accessories like body lotion and intimate hygiene products, is noted as a shortcoming.
Service quality receives mixed feedback; some guests report helpful staff while others do not find the service up to four-star standards. Cleanliness is a strong point, although reports of cold rooms and thin pillows detract from comfort.
In summary, while the hotel offers good value for money and an excellent location, it consistently receives feedback that it doesn’t fully meet four-star criteria with many visitors suggesting it feels closer to a three-star hotel. Corrective measures in service consistency, room amenities and breakfast quality could enhance guest satisfaction and better align with its intended rating.
Business
Twentyone Hotel offers a range of business-friendly facilities, making it a great value for business travelers. The business area is well-appointed with meticulously maintained meeting rooms and diverse facilities suitable for both work and tourism. However, while the small work desk in the rooms provides a decent workstation, it may not be ideal for all work travelers. Noteworthy is the lack of network coverage and occasional wifi issues, which could be a drawback for those needing seamless connectivity. Still, for those traveling to Rome with their own car, the hotel proves to be an excellent choice, particularly for short business stays.
Accessible
Travelers looking for a convenient and accessible stay will find Twentyone Hotel a solid option. The hotel benefits from a central location, making major landmarks and public transportation options easily reachable. Guests were pleased with the accessibility features, noting the availability of wheelchair accessible rooms and adapted bathrooms, as well as the overall accessibility throughout the hotel.
Transportation access is convenient with the hotel being a short distance from bus stops and in a very accessible location. Visitors appreciated the easy access, which made traveling around the city more straightforward. The parking was also highlighted as being convenient.
Additionally, the hotel offers a roof garden where guests can enjoy breakfast, complimented by great staff service. For those traveling with elderly family members, the hotel's accessibility was deemed suitable, even for an 83-year-old. Overall, Twentyone Hotel appears to be a well-situated, accessible choice for travelers in need of such amenities.
No, Twentyone Hotel doesn't have any pool.
No, a spa isn't available at Twentyone Hotel.
No, Twentyone Hotel doesn't allow dogs.
Yes, parking facilities are available at Twentyone Hotel.