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Summary of reviews'The House of the Miyaks' enjoys an exceptional location, praised for its picturesque setting amidst the Mavrovo National Park and next to attractions like the Radika River, BUF waterfalls and Saint Jovan Bigorski Monastery. This serene mountain retreat offers panoramic views and a tranquil environment, making it ideal for nature trips and outdoor activities, despite the occasionally challenging walk to the city center.
Breakfast at the hotel is generally well-received with delicious local specialties and a diverse à la carte menu providing a strong start to the day. However, some guests have noted limitations in choices and a late start time for breakfast service. Despite these minor setbacks, the overall breakfast experience remains positive.
The dining experience at 'The House of the Miyaks' is highly praised, offering fantastic and flavorful dishes, particularly the traditional Miyaks cuisine. The restaurant's scenic location and staff dressed in traditional attire enhance this culinary delight. Reasonable prices and large portions add to the value, making the overall dining experience memorable despite a few calls for minor improvements.
Room quality presents a mixed experience. While guests appreciate the cozy and clean environment, many point out a need for maintenance and upgrades, such as fixing leaking showers and improving lighting and air conditioning. Despite these issues, the rooms maintain a vintage charm and the hotel's magical location compensates for some of these shortcomings.
The hotel's exceptional cleanliness stands out with rooms and facilities generally described as spotless. Even though there are occasional minor issues, the overall impression is one of high standards of neatness.
Guests consistently commend the staff for their friendliness, professionalism and passionate hospitality. The waiting staff, often in traditional attire and the reception team are frequently highlighted for their pleasant demeanor and attentiveness. Although there are minor mentions of slow service at times, the positive interactions with staff significantly contribute to a welcoming and warm atmosphere.
Opinions on the beds are mixed; some guests find them comfortable and conducive to a good night's sleep due to their firmness, while others feel the mattresses are too hard and the pillows inadequate. Nonetheless, many still mention an overall comfortable bed experience.
In summary, 'The House of the Miyaks' offers a charming and serene retreat accentuated by its extraordinary location, delightful dining and commendable cleanliness. While room maintenance and some comfort aspects have room for improvement, the outstanding staff and the picturesque environment ensure a generally pleasant stay for most visitors. Show more
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Categories
Small Hotel
The hotel is located in Mavrovo, offering a cozy experience. This hotel provides a unique cultural experience.
3-Star Hotel
Located in Mavrovo, Tetovo, this hotel provides comfortable accommodations and easy access to the surrounding natural beauty. The hotel staff is known for their hospitality.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 10:30
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Local protocol and desinfectation by officials
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: as stated by officials
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Triple Room with Mountain ViewProviding free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Triple Room with Mountain ViewOffering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Double Room with Mountain ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 1 bed.
Double Room with Mountain ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
Nestled in the heart of the mountains, 'The House of the Miyaks' lies in an extraordinary location that leaves a lasting impression on its visitors. Positioned next to the Radika River and close to the BUF waterfalls, the hotel offers a serene retreat with outstanding natural beauty. It is set amidst the picturesque landscapes of the Mavrovo National Park, providing guests with stunning views and a tranquil environment.
The hotel’s proximity to the Saint Jovan Bigorski Monastery is a noteworthy highlight, making it an ideal spot for those looking to explore this historical site, which is just a five-minute walk away. Its location on the main road between Mavrovo and Debar ensures accessibility while allowing guests to feel immersed in the lush surroundings.
With a backdrop of Bistra Mountain and panoramic views of the surrounding mountains, the hotel is beautifully situated. The setting within a nature reserve and national park ensures that guests are surrounded by pure, untapped nature, making it a perfect base for nature trips and outdoor activities. Though the walk to the city center is a bit long and potentially hazardous, visitors consistently praise the fantastic and wonderful location that 'The House of the Miyaks' enjoys.
Breakfast
Breakfast at The House of the Miyaks has received generally favorable feedback from guests with many highlighting its excellence and delicious flavors. The breakfast offerings are praised for their taste, especially the local specialties like the bread with kaymak and the omelette, which have been noted as particularly excellent. Guests appreciate the diverse and tasty options available and remark that the à la carte menu offers some good choices, making for an enjoyable breakfast experience.
However, there are areas mentioned for improvement. Some guests found the breakfast choices to be limited and noted that the menu used for breakfast was the same as for dinner and lunch, which led to some confusion. Moreover, standard breakfast items like fruit were missing. Additionally, breakfast service doesn’t start until 09:00 AM, which could be inconvenient for early risers and there were occasional delays in service.
Overall, the breakfast experience at The House of the Miyaks is largely positive with delightful and delicious offerings that provide a strong start to the day, despite a few minor points that could be enhanced.
Dinner
The dining experience at 'The House of the Miyaks' consistently receives high praises from guests, highlighting the restaurant's ability to deliver a memorable culinary journey. The food stands out with terms like fantastic, delicious and spectacular often used to describe the offerings. Traditional Miyaks dishes, noted as a highlight of many trips, are especially applauded.
The on-site restaurant is not only praised for its flavorful and fresh menu but also for its wonderful location. Dining here allows guests to savor their meals with breathtaking views of the forest and mountains from the terrace. Moreover, the restaurant decorates its service with staff dressed in traditional Mijak attire, adding an authentic touch to the overall dining experience.
Affordability is another aspect appreciated by many with guests pointing out the reasonable prices despite the scenic location. Portions are described as very large, offering great value for money. Although a small number of reviews mention that the food could use some improvement, the overwhelming consensus is one of satisfaction with several guests describing the fare as food heaven.
The restaurant's dedication to serving delicious traditional and local food leaves a lasting impression, making it a noteworthy destination for anyone visiting the region.
Rooms
The House of the Miyaks offers a mixed bag in terms of room quality, catering to guests looking for a cozy stay. Many reviewers found the rooms to be comfortable, clean and straightforward, albeit on the small side. The cleanliness extends to the bathrooms, which are generally reported as clean with some boasting of being quite spacious. However, there's a clear consensus that the bathrooms, as well as the rooms themselves, are in need of maintenance and updates. Issues such as leaking showers, missing light bulbs, poorly maintained fixtures and cracked grout were commonly noted.
Despite these maintenance issues, the rooms have everything a guest might need with some described as very clean and comfortable, exuding a vintage charm. Yet, many rooms were criticized for being too dark and lacking adequate lighting, compounded by small and sometimes broken windows. The absence of air conditioning can result in rooms becoming uncomfortably hot.
The location of the hotel is described as magical, which might offset some of the room shortcomings for travelers who prioritize ambiance and setting. However, the rooms are noted to be on the expensive side, especially considering the numerous reported maintenance and comfort issues. Overall, while the hotel offers a certain nostalgic coziness, improvements in upkeep and amenities could significantly enhance the guest experience.
Beds
Guests of 'The House of the Miyaks' have mixed feelings about the beds on offer. While many note the comfort of the beds, praising the bed frames and the firmness of the mattresses as leading to a good night's sleep, others have found the mattresses to be too hard for their liking. The simplicity of the beds also comes up frequently with some guests feeling that the bedding lacks luxury touches. Pillows have drawn criticism for being too small and not always clean. Additionally, some have pointed out that the blankets can be quite heavy and too warm, particularly during the summer months. Despite these points, there are consistent mentions of overall bed comfort from various visitors.
Cleanliness
The House of the Miyaks has received numerous praises for its exceptional cleanliness. The rooms and bathrooms are consistently described as very clean with some guests emphasizing just how spotless and comfortable they felt during their stay. The kitchen also stands out for its cleanliness and attention to detail. While most feedback highlights the high standards of cleanliness, there are occasional mentions of minor issues that could use improvement. Despite these rare concerns, the overall impression is that the hotel's cleaning service is commendable, maintaining a high level of neatness throughout the premises. The exterior of the hotel complements its clean interior, creating a beautiful and welcoming atmosphere for guests.
Staff
Nestled in a picturesque setting, 'The House of the Miyaks' has garnered praise for its warm and welcoming atmosphere, largely attributed to its dedicated staff. The majority of reviews highlight the staff's friendliness, attentiveness and professional demeanor. Guests often remark on the exceptional interactions they experienced with the staff, noting their helpful and polite nature. Hospitality here is described as passionate and personal with the team going above and beyond to ensure a comfortable stay.
Particularly noteworthy are the waiting staff, often dressed in traditional attire, who are lauded for their pleasant demeanor and thorough knowledge of the region. The reception staff have also received commendations for their helpfulness and welcoming attitude. Several guests specifically mentioned the hardworking and amiable nature of the management, which further enhances the welcoming feel of the establishment.
However, a few reviews did note areas needing improvement, such as the occasional slow service and moments of uncoordinated efforts. On rare occasions, guests encountered less attentive service in the restaurant and moments when employees did not take prompt action. Despite these minor setbacks, the overarching sentiment remains positive with guests appreciating the rural charm and hospitable spirit that 'The House of the Miyaks' extends.
No, The House of the Miyaks doesn't have any pool.
No, a spa isn't available at The House of the Miyaks.
No, The House of the Miyaks doesn't allow dogs.
Yes, parking facilities are available at The House of the Miyaks.