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Summary of reviewsBest Western El Rancho Palacio in Roswell stands out as a well-regarded hotel admired for its strategic location, commendable amenities, and exceptional service. Nestled in the heart of the city, the hotel provides convenient access to local attractions, dining, and shopping, making it an ideal base for leisure and business travelers alike. Guests frequently appreciate its central position along the main street, which offers a safe and quiet environment with easy access to a variety of restaurants.
The breakfast offerings receive high praise, thanks to a diverse selection of hot and cold options, including eggs, sausages, and waffles, all well-presented in a clean area. Many guests highlight the friendly and attentive breakfast staff that contribute to a positive start to the day. The rooms themselves are noted for their cleanliness, comfort, and modern updates, with spacious interiors that feature convenient amenities such as fridges, microwaves, and coffee makers.
The hotel's serene atmosphere and comfortable furnishings, particularly the beds, ensure a restful night’s sleep. Despite occasional mentions of smaller room sizes or dated features, the overall value remains notable, especially with the inclusion of a full breakfast. Cleanliness is a consistent highlight, with both the rooms and common areas maintained to high standards.
The staff's dedication to excellent service leaves a lasting impression, as they are known for their friendliness, professionalism, and readiness to provide local insights or handle guest requests. This genuine hospitality adds warmth to the guest experience, making the hotel highly recommendable.
The pool is another standout feature, offering a sparkling, well-kept space for relaxation and family fun, although some guests wish for longer hours during hot days. Parking is generally convenient and secure, despite occasional tightness in space for larger vehicles.
Families find the hotel appealing with spacious rooms and connecting options, as well as a pet-friendly policy that accommodates furry companions. Overall, Best Western El Rancho Palacio is lauded for its cleanliness, comfort, affordability, and welcoming environment, making it a reliable and enjoyable choice for travelers. Show more
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Categories
Dog Friendly Hotel
Best Western hotels are often pet-friendly and offer a consistent level of service. While specific pet amenities aren't listed, it is a reliable option.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double Room with Two Double Beds - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV with cable channels.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower.
King Room with Roll-in Shower - Disability Access/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer.
King Room with Bathtub - Disability Access/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Roswell, Best Western El Rancho Palacio boasts an enviable location that caters to both leisure and business travelers. Guests frequently highlight its central position, making it an ideal base for exploring local attractions, including the Alien Museum. The hotel is conveniently situated along the main street, ensuring easy access to shops, dining options, and essential amenities. Visitors appreciate its proximity to a plethora of restaurants, many of which are within walking distance, offering diverse culinary choices just steps away from the hotel. Aside from its excellent placement, the hotel is praised for its cleanliness and friendly staff, creating a welcoming atmosphere for all guests. For those passing through or making a short visit, its easy-to-find location provides straightforward access and a quiet, safe environment. Whether it is for a casual stopover or a deeper dive into Roswell's local culture, this hotel stands out for its strategic and practical locale.
Breakfast
The breakfast experience at Best Western El Rancho Palacio receives high praise from guests, who appreciate the variety and quality on offer. With a selection that features hot items like eggs, sausage, waffles, and a range of cereals and yogurts, visitors find the breakfast both filling and satisfying. The breakfast area is noted to be clean, with food presented well and readily available early in the morning. Notable mentions include the availability of green tea and a dedicated staff member who enhances the dining experience with friendly and attentive service. Despite a few remarks about its similarity to standard motel offerings, the breakfast at this hotel generally exceeds expectations. Guests value the ample choices and hot, fresh options, making it a highlight of their stay.
Rooms
Best Western El Rancho Palacio delivers a dependable and welcoming experience for travelers seeking clean and comfortable accommodations. Many guests praised the cleanliness of the rooms, noting their recently renovated and well-decorated interiors. The spaciousness of the rooms is another significant highlight, often mentioned alongside comfortable and well-appointed furnishings. Beds are consistently described as comfortable, ensuring a restful night's sleep. The presence of amenities such as a fridge, microwave, and coffee maker adds convenience and practicality to the stay.
Guests appreciated the ample plug-ins for charging devices, which cater well to modern travelers' needs. The hotel’s quiet atmosphere enhances the comfort and relaxation of the rooms, while the efficiency and friendliness of the staff add to a positive stay. Despite some rooms being smaller, the overall value for price remains notable, particularly with the inclusion of a full breakfast. The hotel’s location, close to restaurants and attractions, further enhances its appeal. With clean, well-equipped, and cozy rooms, Best Western El Rancho Palacio leaves a favorable impression and earns a recommendation for those looking for reliable accommodations.
Beds
At Best Western El Rancho Palacio, guests seem to find restful sleep among the highlights of their stay, as numerous reviews emphasize the comfort of the beds. The consistent mention of very comfortable and sometimes super comfy beds suggests that a good night's sleep is a common experience here. The majority describe the beds as comfortable and conducive to rest, contributing positively to their overall stay.
However, there are some mixed opinions, with a few guests noting that they found the pillows small and uncomfortable, or the bed too hard or sagging. Yet, these concerns are overshadowed by the frequent praise for comfortable beds.
Apart from the beds, cleanliness and friendly service also earn commendations, with guests appreciating the clean rooms and excellent staff service. Overall, comfortable accommodations and hospitable service make Best Western El Rancho Palacio a worthwhile choice for travelers seeking reliable rest and relaxation.
Cleanliness
Best Western El Rancho Palacio consistently impresses travelers with its high standards of cleanliness and comfort. Guests frequently emphasize the immaculate condition of both rooms and common areas, highlighting the hotel's commitment to maintenance and hygiene. Many reviews describe the accommodations as modern, updated, and spacious, providing a comfortable stay with firm beds and soft pillows.
The hotel also garners praise for its full breakfast offerings which feature a diverse array of options, including eggs, sausage, pancakes, and yogurt, often complemented by positive remarks about the friendly breakfast staff. A convenient location with restaurants within walking distance adds to the allure, making it ideal for those passing through or seeking a central base.
Despite a few mentions of dated elements, the exceptional cleanliness and attentive staff overshadow minor drawbacks, fostering a welcoming and reassuring atmosphere. Overall, the hotel is lauded as a clean, comfortable, and affordable choice, perfect for a restful stay.
Staff
The Best Western El Rancho Palacio has gained high praise from its guests largely due to its exceptional staff. Described consistently as friendly, attentive, and professional, the team at this hotel seems dedicated to ensuring a pleasant stay for every guest. Visitors note the warm welcome they receive from the moment they step into the lobby, with front desk staff like Amy earning particular commendation for her amiable and helpful demeanor. The owners' pride in their property is evident, as guests repeatedly mention the cleanliness and upkeep of the facilities, further enhanced by the staff's commitment to excellent service.
Staff members are not only efficient and polite; they go the extra mile to make guests feel at home, providing local recommendations and handling requests promptly. Whether arriving late at night or during busier daytime hours, guests have consistently expressed satisfaction with the accommodating and knowledgeable nature of the hotel’s team. It appears the personal touch and genuine hospitality from the staff contribute significantly to the positive experiences of visitors, making it a highly recommended choice for a comfortable stay.
Pool
Guests at Best Western El Rancho Palacio have consistently praised the hotel's pool, highlighting it as a standout feature of their stay. The pool is described as nice, sparkling clean, and well-maintained, providing a refreshing escape from the afternoon heat. It is spacious, offering plenty of room for lounging and relaxation, which is especially appreciated on warmer days. Many guests enjoyed the atmosphere of the outdoor pool area, noting its appeal as both a relaxing retreat and a fun spot for family activities. There were comments on the pool being well-stocked with towels, enhancing the convenience for guests enjoying a swim. However, it's worth noting that there were some occurrences of the pool being closed, even when temperatures soared, and a few guests expressed a wish for longer opening hours, especially during hotter days. Overall, the pool at Best Western El Rancho Palacio is a highlight, offering relaxation and fun for guests of all ages.
Parking
Visitors to Best Western El Rancho Palacio can generally expect convenient parking options, particularly right outside their rooms due to the hotel's ground-level layout. With direct access from the parking lot, guests appreciate the ease in coming and going, which is ideal for exploring nearby attractions. Reviews suggest that there is ample parking space during most parts of the day, allowing vehicles to be parked safely and securely. However, guests have noted that parking can become tight, especially at night and particularly for larger vehicles like trucks. Despite this occasional limitation, the availability of parking and its proximity to room entrances are overall well-received by guests seeking practicality and straightforward access during their stay.
Family
The Best Western El Rancho Palacio has garnered positive feedback for its family-friendly environment, making it an ideal choice for those traveling with children. The spacious rooms, some with connecting options, provide ample space for families, ensuring comfort during their stay. The staff is noted for being friendly and accommodating, contributing to a welcoming atmosphere. Its pet-friendly policy is another significant benefit, allowing families to include their furry companions in their travel plans. Although it serves well as a stopover for those on the road, its prime location also caters to both business and leisure travelers. With easy check-in processes and clean, comfortable accommodations, the hotel receives high recommendations from families who have had enjoyable experiences during their visits.
Dog Friendly
Best Western El Rancho Palacio in Roswell is highly regarded for its dog-friendly accommodations. Guests commend the hotel for welcoming pets, making it a great choice for those traveling with their furry companions. The hotel provides a comfortable setting for both guests and their dogs, with a convenient grassy area for pets to use. Travelers appreciate the reasonable pet fee, which varies depending on the weight of the animal. Despite being located near a busy street, the hotel still receives praise for its pet-friendly environment and policies. Overall, pets appear to enjoy their stay just as much as their human counterparts, making it a favored spot for dog owners visiting the area.
Yes, Best Western El Rancho Palacio has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western El Rancho Palacio.
Yes, Best Western El Rancho Palacio welcomes dogs.
Yes, parking facilities are available at Best Western El Rancho Palacio.
No, Best Western El Rancho Palacio doesn't have a gym.