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Summary of reviewsComfort Hotel Rouen Alba is centrally located in Rouen, offering guests easy access to key landmarks such as the Rouen Cathedral and the Seine River. The hotel's prime position makes it ideal for exploring the historic center with its charming old town streets, shops and various points of interest. Proximity to public transportation and available parking add to its convenience for travelers. The views, especially of the cathedral, further enhance the attractiveness of the location.
The breakfast at Comfort Hotel Rouen Alba generally receives positive reviews for its variety and quality, offering both sweet and savory options. Guests highlight the hearty and ample choices, commending the buffet as practical and satisfactory. Despite occasional critiques about the cost and replenishment of certain items, the friendly and professional staff ensure a welcoming start to the day for most visitors.
The rooms, though compact, are praised for their cleanliness and functionality; soundproofing and modern décor add to the comfort. While some find the space and older facilities slightly limiting, many guests appreciate the value for money, especially for short stays. Cleanliness stands out as a consistent strong point with daily upkeep ensuring a fresh environment.
The staff at Comfort Hotel Rouen Alba receive high praise for their exceptional service and friendly demeanor. Positive interactions with the reception staff contribute significantly to the guest experience, highlighting their professionalism and helpfulness. This warm atmosphere is a key factor in the hotel’s reputation for hospitality.
Wi-Fi is generally adequate with many guests experiencing excellent connectivity. Some issues with slow or unreliable connections were noted but overall, the internet service meets the needs of most guests.
For those who enjoy vibrant nightlife, the hotel's location cannot be beat, though it may present challenges for light sleepers due to street noise and nearby nightlife activities. The area offers a plethora of dining and entertainment options, complimenting the lively neighborhood ambiance.
Beds are widely regarded as comfortable with clean and quality bedding contributing to a restful stay. While there are occasional mentions of smaller or older mattresses, the overall sentiment is positive regarding sleep quality.
Lastly, Comfort Hotel Rouen Alba is a pet-friendly establishment, warmly welcoming dogs and offering provisions to accommodate them. This thoughtful inclusion makes it a reliable choice for travelers with pets.
Overall, Comfort Hotel Rouen Alba stands out for its unbeatable location, friendly staff and clean, functional accommodations, making it a practical choice for travelers exploring Rouen. Show more
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Categories
Family Friendly Hotel
This hotel is listed as a family-friendly option in Rouen. It offers comfortable accommodations for families exploring the city.
Dog Friendly Hotel
This hotel is one of the best hotels that allows you to bring your pet. Overall, the hotel offers excellent facilities and services for pet travelers, ensuring an enjoyable stay for both pets and their owners.
Hotel near Nightlife Spots
Located in Rouen, this hotel offers convenient access to the city center. Rouen is known for its vibrant nightlife, with numerous bars and clubs. The hotel's location makes it easy to explore the city's entertainment options.
Room Types
Standard Double RoomAccessed by a staircase, all rooms have en suite facilities and a TV. Rooms feature carpeted floors or wooden floors.
Comfort Double RoomAccessed by a staircase, these larger rooms have en suite facilities and a TV. Some of those rooms offer a view of Rouen’s Notre-Dame Cathedral. Balcony is available upon request and subject to availability.
Single RoomAccessed by a staircase, all rooms have en suite facilities and a TV.
Please note that all single rooms are located on the 2nd, 3rd and 4th floors only.
Comfort Twin RoomAccessed by a staircase, these larger rooms have en suite facilities and a TV. Balcony is available upon request and subject to availability.
Classic Triple RoomThis room features a desk and a private bathroom with a shower and hairdryer.
Please note that all triple rooms are located on the 1st and 3rd floors only.
Classic Triple Room - 3 Single BedsThis room features a desk and a private bathroom with a shower and hairdryer.
Please note that all triple rooms - 3 single beds are located on the 2nd and 4th floors only.
Guest Reviews
7.1
Good
Location
Nestled in the heart of Rouen, the Comfort Hotel Rouen Alba boasts an unparalleled location that makes it an ideal base for exploring the city's attractions. Perched right next to the magnificent Rouen Cathedral and surrounded by the historic center, the hotel's position is perfect for sightseeing. Guests appreciate the ease of access to key landmarks, including the Seine River and the bustling city center, all within short walking distance from the hotel. The central location allows visitors to enjoy the charm of the old town, characterized by its narrow streets, shops and various points of interest. Additionally, nearby parking options and the hotel's proximity to the train station enhance its convenience for travelers. Rooms offering direct views of the cathedral and easy access to public transit make this a go-to choice for a memorable stay in Rouen. Whether it's for a short stopover or a detailed exploration of the city, this location offers a fantastic blend of accessibility, scenic views and vibrant urban life.
Breakfast
The breakfast experience at Comfort Hotel Rouen Alba generally receives positive feedback from guests. Reviewers commonly describe the breakfast as ample, plentiful and varied, offering both sweet and savory options, including pastries, fresh fruits, deli meats, cheese and eggs. Many guests consider the breakfast hearty and of good quality. The breakfast buffet is highlighted as practical, satisfactory and comprehensive with several mentioning it as a standout aspect of their stay.
There are a few critical notes, such as concerns about the breakfast being a bit expensive for what is offered and limited options at times. Some guests felt it could be more appealing and a few noted that popular items like eggs might not be replenished promptly. Despite these minor issues, most guests seem pleased with the overall breakfast experience, finding it well worth the price and stating that it meets the standard expectations for a hotel in this category. The friendly and professional staff further enhance the breakfast experience, providing a welcoming atmosphere for guests to start their day.
Rooms
Comfort Hotel Rouen Alba offers a mix of experiences for its guests with the majority of feedback highlighting the positive and practical aspects of the rooms despite their compact size. Many guests appreciate the cleanliness and functionality of the rooms, describing them as sufficient for short stays and equipped with useful amenities such as kettles, big pillows and basic tea sets. The rooms, although small and sometimes perceived as cramped, are noted to be comfortable and often soundproof with some offering lovely views of the cathedral.
For those traveling on a budget or for brief visits, the rooms provide good value for money, especially when considering the modern décor and pleasant balconies that a few rooms feature. Guests often mention that the rooms are well-maintained with soundproofing that offers a quiet retreat despite the central location. Cleanliness is a consistent highlight with rooms being tidied every morning and maintaining a welcoming atmosphere.
However, space is frequently brought up as a limitation. The rooms, especially bathrooms, are often described as very small with some guests finding it challenging to navigate or store their belongings comfortably. The hotel’s older structure means some rooms have dated facilities, which may require a refresh. Issues such as the lack of an elevator to higher floors and outdated equipment can dampen the experience for those expecting more modern conveniences.
In summary, Comfort Hotel Rouen Alba is suitable for travelers looking for a simple, clean and functional place to stay. Its central location, soundproof rooms and adequate facilities make it a practical choice, though those needing more space or modern amenities might need to adjust their expectations accordingly.
Beds
Visitors to the Comfort Hotel Rouen Alba have shared generally favorable opinions regarding the beds. Many found the mattresses to be of good quality, providing a comfortable night's sleep. Guests appreciated the comforters, pillows and general bedding, describing them as fitting well and contributing to a restful experience. The bedding was frequently noted as clean with some emphasizing that the comfort level was good enough to ensure a significant relaxation after a long day.
The hotel offers various bed options, accommodating preferences for single or double beds and this flexibility was appreciated by many. Beds were often described as large, comfortable and spacious, though there were occasional mentions of smaller bed sizes. A few reviewers noted a preference for softer mattresses and there were sporadic comments about older or less comfortable mattresses. Despite this, the overall sentiment reflects that the beds typically provided the comfort necessary for a decent rest.
In summary, while there were minor criticisms regarding the size and softness of some beds and bedding, the majority of guests found the sleeping arrangements at Comfort Hotel Rouen Alba to be comfortable and satisfactory for a pleasant stay.
Cleanliness
Comfort Hotel Rouen Alba consistently receives praise for its cleanliness. Guests frequently highlight that their rooms are very clean, maintained daily and smell fresh. The hotel ensures clean towels and bedding and provides thorough and regular cleaning services. Most visitors find the rooms to be bright, spacious and comfortable with particular attention given to the cleanliness of the bathroom and living areas.
Despite the hotel's somewhat outdated establishment, guests appreciate the clean and functional rooms, describing them as simple but well-maintained. The hotel offers a quiet and welcoming environment with cleanliness being a standout feature frequently mentioned by travelers.
There are, however, occasional mentions of areas that need improvement in terms of cleanliness. Some guests have reported dusty floors, dirty bathrooms and stale odors in certain rooms. These instances seem to be exceptions rather than the norm, as the general consensus remains positive regarding the hotel's commitment to cleanliness.
Overall, Comfort Hotel Rouen Alba is characterized as a clean and comfortable place to stay with reliable daily upkeep and a welcoming atmosphere for travelers.
Staff
Located in the heart of Rouen, Comfort Hotel Rouen Alba is consistently praised for its exceptional service, which enhances the overall guest experience. The staff at this hotel are frequently highlighted for their friendliness, making guests feel welcomed from the moment they arrive. This warmth is evident through positive interactions with the receptionists, who are readily available to address any concerns and offer assistance as needed. Many reviews celebrate the staff's attentiveness and courteous nature, emphasizing their professionalism and accommodating attitudes.
Guests have particularly noted the welcoming reception, which adds an extra layer of comfort and satisfaction to their stay. The consistent mentions of helpful and polite staff indicate a strong commitment to customer service. Whether it’s through thoughtful gestures or efficient service, the team goes above and beyond to ensure a pleasant stay for all visitors. Overall, the enthusiasm and kindness of the staff contribute significantly to the hotel's reputation as a welcoming and hospitable destination.
Wi-Fi
Comfort Hotel Rouen Alba offers Wi-Fi services that generally meet guests' needs, offering free and accessible internet throughout the hotel. Many guests found the Wi-Fi connection in their rooms to be excellent and among the best they've experienced in hotels for a long time. The Wi-Fi worked well for many, providing a satisfactory and good internet experience overall. However, some guests encountered issues with whimsical, slow or unreliable connections, noting that their 4G worked better at times and that the Wi-Fi can sometimes be weaker than expected. Despite these occasional problems, the Wi-Fi at Comfort Hotel Rouen Alba is generally regarded as adequate and satisfactory for most needs.
Nightlife
Comfort Hotel Rouen Alba offers a lively nightlife experience due to its proximity to numerous restaurants, pubs and clubs. The bustling atmosphere of the surrounding area ensures that there is plenty to do and see in the evenings, attracting visitors who enjoy an active and vibrant night out.
However, the energetic surroundings come with a few trade-offs. The hotel often experiences considerable noise from the streets with sounds from nearby nightclubs and partying crowds continuing until the early hours. Some guests noted that the noise situation is particularly pronounced during weekends, making it difficult to get a good night's sleep if the windows are open. Issues such as loud corridor doors and inadequate soundproofing further contribute to the disturbances.
Despite the noise, some found the neighborhood to be generally lively yet calm, highlighting the area's daytime appeal. Positive points include the warm welcome from the staff and the hotel's complete breakfast offering. The location next to a fantastic seafood restaurant and other dining options is a notable advantage, providing guests with convenient culinary choices.
Overall, Comfort Hotel Rouen Alba is well-suited for those who enjoy being in the heart of vibrant nightlife but may not be ideal for light sleepers or those sensitive to noise.
Dog Friendly
Comfort Hotel Rouen Alba is noted for its accommodating pet-friendly policies, making it a pleasant choice for travelers with furry companions. The hotel welcomes pets, ensuring that dogs are considered friendly and can enjoy the stay alongside their owners. Dog-friendly provisions have been thoughtfully made, highlighting the hotel's commitment to catering to pet needs. Guests also have the option to request a refrigerator, which might be convenient for storing pet food or other essentials. Overall, the hotel stands out for its thoughtful inclusion of pets, making it a reliable option for those traveling with dogs.
No, Comfort Hotel Rouen Alba doesn't have any pool.
No, a spa isn't available at Comfort Hotel Rouen Alba.
Yes, Comfort Hotel Rouen Alba welcomes dogs.
No, parking facilities aren't available at Comfort Hotel Rouen Alba.