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Summary of reviewsLe Vieux Carré, situated in the heart of Rouen's old town, is celebrated for its exceptional location. Guests can easily explore prominent landmarks such as the Cathedral, Palace of Justice and Gros Horloge. Its central yet quiet setting makes it a charming and cozy retreat with convenient access to shopping streets, restaurants, cafes and nearby amenities including the train station and a subsidized parking garage.
The breakfast provided is highly praised for its quality and fresh, local produce including homemade jams, fresh orange juice, croissants, baguettes and yogurt, served directly to the table in a charming setting. Although some may find it a bit pricey or limited in variety, most guests find the quality and personal touch delightful. Dinner at the hotel is equally commendable with many visitors noting the delicious and reasonably priced options served in a warm and inviting ambiance.
Rooms at Le Vieux Carré are described as clean, comfortable and charming with a rustic decor, despite being modest in size. Guests appreciate the cozy, quiet atmosphere, especially rooms facing the courtyard. However, issues like small room sizes, limited storage, outdated facilities and noise can detract from the experience. Still, the hotel's cleanliness, especially in bathrooms and its overall comforting atmosphere are frequently noted.
The standout feature of Le Vieux Carré is its exceptional staff, receiving widespread praise for their helpfulness, friendliness and professional yet charming demeanor. The family-run establishment benefits from the personal touch and dedication of its team, creating a memorable stay for guests.
Le Vieux Carré offers mixed reviews on wifi with reliable connections on lower floors but patchy service on higher ones. For families, the hotel exudes a warm and welcoming atmosphere with clean rooms that provide excellent security, despite occasional noise and small sizes. The vibrant nightlife around the hotel and its close proximity to entertainment and cafes add to its appeal.
Although the beds receive varied feedback, many find them comfortable with quality bedding. Some guests, particularly those with mobility issues, face challenges due to the absence of an elevator and the necessity of navigating steep stairs. Nevertheless, accessible parking options are available nearby.
Lastly, Le Vieux Carré's dog-friendly policies are highly appreciated with many guests praising the hotel's welcoming attitude towards their pets. Overall, Le Vieux Carré offers a unique, authentic experience characterized by its historical charm, friendly staff and convenient location, making it a noteworthy choice for visitors to Rouen. Show more
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Categories
Dog Friendly Hotel
This hotel is one of the best hotels that allows you to bring your pet. Overall, the hotel offers excellent facilities and services for pet travelers, ensuring an enjoyable stay for both pets and their owners.
Dogs Stay Free
Accessible Hotel
This hotel has a ground-floor room specifically designed for guests with reduced mobility to ensure comfort and accessibility.
Small Hotel
Located in the historic city of Rouen, this hotel offers a charming and intimate experience. It has a cozy atmosphere and convenient location make it ideal for exploring the city.
Hotel where Dogs Stay Free
This hotel is included in this collection because it offers a free stay for dogs, making it a suitable choice for pet owners traveling to Upper Normandy.
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Double RoomThis room has a TV with cable channels and a private bathroom with free toiletries.
Twin RoomThis room has a TV with cable channels and a private bathroom with free toiletries.
Triple RoomThis room has a TV with cable channels and a private bathroom with free toiletries.
Economy Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Le Vieux Carré boasts an exceptional location right in the heart of Rouen, making it an ideal choice for visitors keen on exploring the city's historic and cultural landmarks. Situated in the old town, guests can easily walk to the Cathedral, Palace of Justice, Gros Horloge and many other key attractions. Despite its central position, the hotel remains quiet, often described as a charming and cozy retreat. Many reviewers highlight the convenience of nearby amenities including shopping streets, restaurants and cafes, all accessible on foot. The proximity to the train station and a parking garage, which offers a discount for hotel guests, adds to the convenience. The picturesque setting, combined with the hotel's characterful atmosphere, enhances the overall experience, making Le Vieux Carré a standout choice for an authentic and memorable stay in Rouen.
Breakfast
The breakfast experience at 'Le Vieux Carré' hotel is frequently praised for its high quality and fresh offerings. Many guests appreciated the continental breakfast, which features a variety of fresh local produce, including homemade jams, freshly squeezed orange juice and typical French items like croissants, baguettes and yogurt. The breakfast is often described as substantial, hearty and delicious. It is served directly to the table, adding a personal touch that many guests found delightful.
The atmosphere of the breakfast room, which includes a charming patio and a cozy, traditional setting, contributes positively to the overall experience. Guests particularly enjoyed the attentive service with the breakfast sometimes brought to the table by the owner. While some reviews noted that the breakfast could be perceived as basic or limited in variety, the overall sentiment was that the quality of the products more than compensated for this.
A few guests mentioned that the breakfast could be a bit expensive relative to what was provided, but most felt it was reasonably priced for the fresh and high-quality items offered. The ambiance of the breakfast area, combined with friendly service, made for a pleasant start to the day. Overall, 'Le Vieux Carré' seems to deliver a consistently excellent breakfast experience that aligns well with its charming, traditional atmosphere.
Dinner
Le Vieux Carré exudes a delightful culinary charm, starting from the mouth-watering scents wafting from the kitchen, often hinting at the amazing food awaiting guests. Numerous visitors have noted that the food not only smells fantastic but also lives up to the high praise it receives. With reasonably priced and delicious dinner options, the hotel's dining experience comes highly recommended.
Breakfast and lunch experiences are equally commendable with some guests particularly enjoying their meals served in a charming patio, reminiscent of a cozy mountain lodge. The dining room and tea room offer a warm and inviting ambiance, perfect for a romantic city center meal.
Although the restaurant has specific opening times for dinner, the lunch offerings are greatly appreciated and have received positive remarks for their quality. The kitchen staff’s dedication, such as running across the street to ensure fresh bread from the bakery, adds a touch of authenticity and care to the dining experience at Le Vieux Carré.
Rooms
Le Vieux Carré, a quaint boutique hotel, receives varied feedback regarding its rooms. Many guests appreciate the cleanliness and comfort provided by the small en-suite rooms, despite their modest size. The charm of the older, rustic decor appeals to some with rooms being described as cozy and beautiful. Several reviews point out the quiet atmosphere, especially with rooms facing the serene courtyard. Comfortable beds and well-furnished, albeit basic, rooms contribute to a pleasant stay for short visits.
However, recurring issues such as the small size of the rooms, limited storage space and outdated facilities like basic room equipment and broken fixtures are frequently mentioned. Noise levels can be problematic due to thin walls and the proximity to common areas like the kitchen. The rooms lack certain amenities with no elevator access posing a challenge for those with heavy luggage or mobility concerns. Additionally, some rooms suffer from poor soundproofing and insufficient electrical outlets.
Despite these drawbacks, the hotel's unique historical charm, friendly staff and central location in Rouen make it an appealing choice for travelers looking for a brief, immersive stay in a vintage setting.
Beds
Visitors to Le Vieux Carré have shared a diverse range of experiences regarding the hotel's beds. Many guests praised the beds for being very comfortable, super comfortable or simply comfortable. Words like good and fine also indicate a generally positive viewpoint. However, some noted that the mattresses were too soft for their liking and a few even described the beds as uncomfortable, very uncomfortable or worn out. The French double beds were seen as narrow and potentially problematic for two people. Pillows received mixed feedback as well with some found to be too thin. Rooms themselves were often described as small, adding to some guests' discomfort. Despite these criticisms, there were also numerous positive remarks on the overall coziness and cleanliness of the beds with some highlighting the quality bedding provided.
Cleanliness
Le Vieux Carré generally impresses with its cleanliness and comforting atmosphere, particularly noted across many reviews. Guests frequently highlight the rooms as being clean, quiet and comfortable. The bathrooms, in particular, receive praise for their exceptional cleanliness. Both the hotel premises and specific rooms are described as very clean with tidy bedding and clean linens. The historic building itself adds to the charm, providing a rustic and cozy ambiance.
However, feedback on cleanliness isn't uniformly positive. Some guests mention areas of improvement, citing issues like dusty rooms, smelly carpets and sticky tables during breakfast. There are occasional reports of superficial cleaning, spotting bedspreads and dirty tiles that suggest a lack of thoroughness. Instances of smelly premises and neglected cleaning in certain parts are also noted.
Despite these points, Le Vieux Carré largely maintains a good standard of cleanliness, offering a clean, comfortable and quiet stay for most of its visitors.
Staff
Le Vieux Carré seems to stand out significantly for its exceptional staff, garnering widespread praise for their helpfulness and friendliness. The reception staff are noted for being particularly supportive and attentive, ensuring a warm and welcoming experience for guests from the moment they arrive. The hotel is characterized by a professional and kind team, who go above and beyond to accommodate guests' needs and provide useful recommendations on local attractions and dining options.
The owners and managers receive accolades for their welcoming nature, often described as charming and exceedingly helpful. They contribute significantly to the hotel's cozy atmosphere with their personable and approachable demeanor. Consistently, guests highlight the warm welcomes they received, often describing the experience as perfect.
The positive interactions with the staff seem to create an inviting and homely environment, making visitors feel immediately at ease. The family-run establishment benefits from the personal touch and dedication of its team, creating a memorable stay for travelers. Overall, the staff's genuine warmth, attentiveness and professionalism shine through, making Le Vieux Carré a commendable choice for anyone visiting Rouen.
Wi-Fi
Le Vieux Carré offers a range of wifi experiences for guests. Many have noted that the wifi is fast and reliable, especially on lower floors. However, some have found the connection to be chaotic or completely absent on the third and top floors, suggesting inconsistency in coverage. Overall, while certain areas and floors benefit from strong wifi, the service may be patchy or mediocre in others.
Family
Le Vieux Carré is a charming, family-run hotel located in the heart of Rouen, perfect for families seeking a warm and welcoming stay. The establishment exudes a friendly, homey atmosphere, making guests feel at ease upon arrival. The rooms, while modern and clean, provide excellent security for family accommodations. Despite some reviews noting that rooms can be a bit small and soundproofing weak, the general consensus highlights the hotel's safe and family-friendly environment. The hosts are notably kind and hospitable, contributing greatly to the pleasant experience. Families can enjoy wandering the nearby streets and a nice breakfast, all while appreciating the hotel's warm family environment. However, it should be noted that the hotel may not be suitable for individuals with mobility issues. Overall, Le Vieux Carré offers a safe and inviting atmosphere perfect for a family getaway.
Nightlife
Located in the heart of the vibrant entertainment center, 'Le Vieux Carré' offers excellent proximity to the bustling nightlife, providing easy access to surrounding cafes where guests can witness young locals relaxing. All the main sights are conveniently within walking distance, which adds to the overall appeal for those wanting to explore town activities. The hotel maintains tidy common areas and a delightful homey atmosphere, supported by very friendly staff, making it a charming family-run establishment. Late-night check-in is available, ensuring flexibility for late arrivals.
Accessible
Le Vieux Carré in its central locale proves conveniently accessible from various parts of the city, allowing guests to reach most sights with ease and often within a few minutes' walk. For those driving, there are accessible parking options reasonably close, including subsidized public underground parking and a paid garage nearby, which is a mere two-minute walk from the hotel. The parking is well-organized, though options can be limited and parking height restrictions may apply.
However, the hotel lacks an elevator, posing significant accessibility challenges. Guests must navigate narrow, steep stairs, making it difficult for those with mobility issues or heavy luggage. Most rooms are located on higher floors, which necessitates climbing multiple flights of stairs, restricting access particularly for older adults or anyone with an infirmity. While the helpful staff assists with transportation, the absence of an elevator remains a considerable inconvenience. Without clear instructions for parking and challenging room accessibility, potential guests with disabilities or mobility constraints may need to consider these factors carefully.
Dog Friendly
Le Vieux Carré is noted for its dog-friendly environment, warmly welcoming guests with their canine companions. Reviews highlight that dogs are not only accepted but genuinely welcomed with many guests appreciating the hotel's accommodations for their pets. The rooms are reported to be comfortable for both guests and their dogs, enhancing the overall stay. The host's considerate, discreet manner and evident affection for dogs contribute to the positive experience. Guests have expressed gratitude for the pet-friendly policies, making it clear that Le Vieux Carré is an excellent choice for those traveling with their four-legged friends.
No, Le Vieux Carré doesn't have any pool.
No, a spa isn't available at Le Vieux Carré.
Yes, Le Vieux Carré welcomes dogs.
No, parking facilities aren't available at Le Vieux Carré.