Sofitel Phnom Penh Phokeethra is a hotel with incredibly friendly and welcoming staff. Guests have praised the staff for their courteousness and helpfulness with special mention given to the Manager of the Lounge and the concierge. While some reviewers found the staff to be less attentive, most guests had a fantastic experience interacting with the wonderful and friendly staff members. If you want to be treated like royalty during your stay in Phnom Penh, Sofitel Phnom Penh Phokeethra is the perfect choice for you.
SUN & MOON, Riverside Hotel offers a unique and serene retreat, praised for its splendid river views and tranquil atmosphere, thanks to its slightly out-of-town location. While it may pose challenges for those seeking proximity to city attractions, its setting provides a peaceful escape from the bustling city center, especially appreciated by guests heading south or those preferring a quieter environment.
The hotel's breakfast receives high accolades, recognized as one of the best in Phnom Penh, with a diverse buffet catering to both European and Asian tastes. Guests enjoy a superb breakfast experience, enhanced by the beautiful dining hall and attentive staff. Although some items come with additional charges and there's room for improvement to match the hotel's high standards, the morning offerings are generally seen as delicious and varied.
Rooms at SUN & MOON are consistently praised for their spaciousness, cleanliness, and elegant design. Guests highlight the comfort and luxury of the rooms, with lovely balconies providing breathtaking city views. The infinity pool overlooking the Mekong River adds a layer of relaxation and enjoyment. While minor issues exist, the overall accommodation experience is described as clean, quiet, and luxurious, with exceptional service from friendly and attentive staff.
The hotel's modern aesthetics and immaculate cleanliness extend to public areas, contributing to a pleasing stay for guests. Although there are small concerns about air quality and sauna maintenance, these do not overshadow the hotel's commitment to cleanliness and comfort.
SUN & MOON's staff is often noted as a highlight, delivering exceptional service that enhances the hospitality experience. The team is praised for their friendliness, attentiveness, and ability to cater to guests' needs, with staff fluent in multiple languages, accommodating international visitors seamlessly. The hotel is renowned for its warm and inviting atmosphere, thanks in large part to its outstanding staff.
Fitness enthusiasts will find the hotel's gym impressive, offering exceptional facilities that stand out in hotel complexes. Despite some temporary closures, the gym provides a remarkable fitness experience, and together with the well-received infinity pool, contributes to the hotel's strong wellness offerings.
Overall, SUN & MOON, Riverside Hotel is a standout choice for travelers seeking a peaceful retreat with superb amenities, excellent service, and memorable views, making for an exceptional and enjoyable stay.
Palace Gate Hotel & Resort by EHM, located centrally in Phnom Penh, is highly praised for its prime location next to the Royal Palace and proximity to major city attractions. This setting not only provides convenience for sightseeing but also offers a serene retreat removed from urban noise. Guests appreciate the heritage-rich ambiance, enhanced by the hotel’s beautiful refurbishment of an old French building and lush, jungle-like pool surroundings.
The hotel’s breakfast buffet receives commendation for its diversity and quality, catering to a variety of tastes with a mix of Asian and Western cuisine, including pancakes, waffles and eggs. The outdoor dining area by the pool adds to the pleasant dining experience. Although there are minor suggestions for additional coffee options and some improvements in vegetarian dishes, overall, the breakfast meets five-star expectations.
Dinner at the hotel stands out with multiple restaurants offering high-quality food and excellent value. The elegant dining room and rooftop ambiance add to the pleasurable dining experiences, complemented by professional and friendly restaurant staff. Although occasional mishaps like cold curry are noted, the general consensus highlights delicious food and a top-tier dining environment.
Guests applaud the rooms for their spaciousness, comfort and cleanliness. With beautiful views and well-appointed furnishings, the accommodations offer modern and stylish presentations. Minor issues like room key difficulties and signs of age in some decor are mentioned, yet these do not significantly detract from overall comfort. Beautiful surroundings, good location and a tranquil pool area enhance the stay experience.
Cleanliness across the hotel is consistently praised with both rooms and common areas like the pool and lobby being meticulously maintained. A few superficial issues such as discolored sheets or bathroom odors are noted but do not overshadow the hotel’s high standards. The staff receive high praise for their friendliness, helpfulness and professionalism, significantly contributing to a welcoming atmosphere and guest satisfaction.
The hotel’s spa services receive positive reviews for their high-quality treatments and skilled therapists. Guests enjoy excellent massages and appreciate the spa’s serene ambiance, despite one review suggesting the experience could be below expectations. The gym, positioned on the top floor, is well-equipped and generally satisfactory, though the lack of air conditioning is a noted downside.
The pool area stands out for its beauty and relaxing environment, surrounded by lush gardens and trees. Guests appreciate the superb pool service, fantastic spa treatments and the stunning views from the rooftop sky bar. Despite occasional busy periods, the pool remains a favored feature for its cleanliness and serene atmosphere.
The excellent quality of bedding ensures comfortable sleep with the spacious and inviting rooms enhancing the overall experience. Despite isolated comments about harder mattresses or smaller bed sizes, the consensus highlights the comfortable and clean beds.
While the hotel claims a five-star rating, some guests feel that certain services and food offerings do not consistently meet the high standards expected. Nonetheless, the luxurious accommodations, historical building, elegant decor and reasonably priced exclusive restaurant align well with the overall luxurious experience.
In summary, Palace Gate Hotel & Resort by EHM offers a blend of historical elegance and modern comfort in an ideal Phnom Penh location. With exceptional dining, spacious and clean rooms, a stunning pool area and attentive staff, it provides a highly recommended and luxurious stay, despite some areas for potential improvement.
Raffles Hotel Le Royal in Phnom Penh is a distinguished establishment that perfectly embodies the essence of elegance and luxury. Known for its exceptional location, the hotel offers both convenience and tranquility in Cambodia's bustling capital, providing easy access to Phnom Penh's main attractions while maintaining a serene oasis away from the vibrant city streets. The hotel's exquisite colonial architecture adds to its allure, offering a cool, air-conditioned retreat centered in the heart of the city.
Guests are consistently impressed by the exceptional culinary offerings, notably the sumptuous breakfast buffet, which features a rich array of global cuisines, expertly prepared items, and attentive service that adds a personal touch. The hotel’s dining options extend into dinner as well, with a blend of local and international flavors served in elegant settings, including the famous Elephant Bar.
Accommodations at Raffles Hotel Le Royal are a blend of old French colonial charm and modern amenities, providing spacious, clean, and comfortable rooms with luxurious bedding that is often highlighted for extraordinary comfort. The pristine condition of the hotel extends throughout its premises, maintaining high standards of cleanliness and offering a peaceful, refreshing environment for guests.
The exemplary service at Raffles Hotel Le Royal is a cornerstone of its five-star reputation. The staff is renowned for their friendliness and dedication, ensuring that every guest feels valued and well-taken care of, while the General Manager and team are commended for their attentive and warm hospitality.
For those seeking relaxation, the hotel’s spa offers a rejuvenating experience with a tranquil setting and outstanding service. Similarly, the beautifully maintained pools provide a lush, tropical escape, with refreshments and a serene ambiance that makes for an idyllic retreat.
The sense of luxury permeates every aspect of the hotel, from its opulent decor to its rich heritage, echoing the timeless sophistication associated with the Raffles brand. As a place of romance, the hotel excels with a distinctive atmosphere ideal for intimate celebrations and unforgettable experiences. Often considered one of the most elegant and comfortable hotels in Southeast Asia, Raffles Hotel Le Royal delivers a truly memorable stay, illustrating why it is a premier destination for travelers seeking an extraordinary blend of historical grandeur and modern comfort.
G Mekong Hotel in Phnom Penh offers an inviting and convenient retreat for travelers, distinguished by its ideal central location. Situated near major attractions like the Royal Palace, National Museum, and Orussey Market, the hotel allows easy exploration of Phnom Penh's vibrant cultural scene. Guests appreciate the peaceful ambiance despite the hotel's busy location, enhancing their stay with modern comforts and accessibility.
The hotel features spacious, modern rooms that are consistently praised for their cleanliness and comfort. Guests highlight the comfortable beds and well-equipped rooms, complete with high-quality amenities that assure a restful stay. The rooftop pool stands out as a notable feature, offering stunning views and a relaxing environment, complemented by a bar and dining options that further enhance the guest experience.
Dining at G Mekong Hotel receives favorable reviews, with its restaurant offering a diverse menu and delicious dishes at attractive prices. The breakfast buffet provides a wide array of local and Western options, with staff going the extra mile to meet guests' needs, despite a few minor suggestions for improvement.
The hotel's staff is frequently applauded for their exceptional service, friendliness, and professionalism, greatly contributing to a positive experience. Their attentiveness, language skills, and local knowledge ensure that visitors feel well cared for throughout their stay.
While the gym and Wi-Fi receive mixed reviews, with some noting the need for improvements, other aspects like the hotel's spa and family-friendly amenities are appreciated by guests. The spa offers quality massage services, while spacious family rooms and kid-friendly facilities make it an excellent choice for families visiting Phnom Penh.
Overall, G Mekong Hotel stands as a popular hotel option, offering a balance of convenience, comfort, and quality service, making it a welcoming stay for both families and individual travelers seeking to experience the city's heart while enjoying modern amenities.
Orussey One Hotel & Apartment is favorably situated in the heart of Phnom Penh, offering guests an ideal base to explore the city's lively atmosphere. Its proximity to Orussey Market, various shops and numerous restaurants makes it a preferred choice for tourists. The rooftop pool and skybar, providing stunning views, add a luxurious touch to the experience.
The breakfast buffet at the hotel is highly praised for its delicious variety, including both Asian and Western options, ensuring a pleasant start to the day. The rooms are noted for their cleanliness, spaciousness and comfort with many guests enjoying the panoramic city views from higher floors.
Cleanliness is generally maintained to a high standard with particularly positive reviews for the bathrooms and VIP rooms. The staff at Orussey One Hotel & Apartment receive consistent commendations for their friendliness, helpfulness and professionalism, enhancing the overall guest experience.
Although the hotel's Wi-Fi experiences mixed reviews with some guests facing connectivity issues, the common areas provide a better connection. The gym, while small, is appreciated for its top-floor location and decent facilities, though it could benefit from better maintenance.
The rooftop pool is a highlight, offering magnificent city views and additional amenities such as a gym and sauna, though some guests noted discrepancies between online portrayals and their actual experience. The beds receive widespread praise for their comfort and cleanliness, contributing to a restful stay.
Overall, Orussey One Hotel & Apartment offers good value for its cost. While there are some concerns about whether it fully meets the four-star standard, the hotel is generally seen as providing satisfactory amenities and a pleasant, convenient stay for those visiting Phnom Penh.
Orussey One Boutique in Phnom Penh is celebrated for its exceptional location, making it an ideal choice for those eager to explore the city's attractions such as the Royal Palace, Silver Pagoda, and Mekong River. Its central position near markets, restaurants, and nightlife, combined with a quiet evening atmosphere, offers a serene escape after a day of sightseeing. The friendly and accommodating staff add to the convenience and welcoming ambiance of the hotel.
Guests appreciate the standout breakfast at the Orussey Noodle restaurant, particularly the exceptional noodles and a variety of options including croissants and ramen soup. Though some guests missed out on breakfast due to communication issues, special discounts at the noodle house enhance its overall value, complementing the hotel’s practicality with nearby convenience stores.
The rooms are frequently praised for their spaciousness, cleanliness, and comfort, offering good value for money. Comfortable beds and efficient air conditioning contribute to guest satisfaction, although a few noted issues with outdated furniture and street noise. Despite some maintenance concerns, the overall ambiance and amenities leave many visitors pleased with their accommodations.
Cleanliness is generally well-regarded, with daily fresh linens and friendly staff maintaining a tidy environment. However, there are occasional concerns about common areas and room maintenance, such as cockroach sightings and non-functioning showers, which detract slightly from the hotel's vintage charm and welcoming atmosphere.
Orussey One Boutique’s staff are recognized for their exceptional friendliness and professionalism, enhancing the hotel experience with attentive service and smooth check-in processes. The team’s dedication and good command of English further enrich the positive guest interactions.
The hotel's Wi-Fi experience is mixed, with many guests finding it reliable, while others face connectivity issues. Although inconsistent, for many, the Wi-Fi facilitates comfortable video calls and work sessions.
In terms of leisure facilities, the spa offers a well-received sauna, even though some other amenities may be occasionally unavailable. The sauna feature adds value to the guest experience, albeit with room for improvement on consistency.
Overall, Orussey One Boutique stands out for its strategic location, friendly staff, and comfortable accommodations, making it a solid choice for travelers seeking accessibility and convenience in Phnom Penh.
SUN & MOON, Urban Hotel in Phnom Penh garners widespread praise from its guests across various categories, creating a well-rounded and highly regarded experience. Situated in a prime central location, the hotel offers easy access to the city's lively nightlife, diverse dining options and significant landmarks such as the Royal Palace and the riverside. The convenient location is balanced by the hotel's serene and quiet environment, making it an ideal base for exploring the city.
The hotel's breakfast is another standout feature, often described as magnificent and substantial. The buffet offers a generous and well-cooked array of options, despite some guests mentioning the need for a larger variety and a more spacious dining area. The rooms at SUN & MOON are consistently lauded for their spaciousness, modern design and comfort. Guests frequently highlight the excellent bed quality, effective air conditioning and exceptional shower pressure. Cleanliness is generally praised with immaculate linens and well-maintained facilities, though there are occasional issues that are promptly addressed by the staff.
The hotel’s staff receives exceptional commendations for their friendliness, efficiency and attentiveness. The team, particularly at the reception, is noted for their professional and accommodating nature, contributing significantly to the hotel's welcoming atmosphere. The spa and gym facilities are highly regarded with the spa being especially praised for its delightful and affordable services. The gym, featuring a beautiful rooftop view and good-quality equipment, is available 24/7 and is often described as one of the best hotel gyms by guests.
The rooftop pool also stands out, offering a stunning panoramic view of the city and creating a fantastic ambiance for relaxation. This, combined with the sky bar and restaurant, enhances the overall guest experience. Though the Wi-Fi service receives mixed feedback, being generally good for basic usage but inconsistent for streaming, guests find the workspace provided by the hotel suitable for general work needs.
Overall, SUN & MOON, Urban Hotel impresses with its excellent location, superior amenities and outstanding service, ensuring a memorable and enjoyable stay for its guests.
Duong Chan Hotel in Phnom Penh offers a highly praised experience for guests seeking a blend of comfort, convenience, and luxury. The hotel's strategic location places it in a peaceful area close to major attractions like the Royal Palace, while also providing easy access to dining options and the vibrant BKK1 neighborhood. Guests appreciate the excellent transportation links, with tuk-tuks readily available for exploring the city.
The breakfast experience at Duong Chan Hotel is consistently lauded for its wide array of options, blending Asian and Western tastes, served on the 12th floor with panoramic views of the city. The dining experience extends to dinner, with high-quality offerings and competitive pricing at the Chantear Restaurant, noted for its delicious Asian and Western dishes and excellent service.
Rooms at the hotel are spacious and modern, featuring amenities like large bathrooms, and balconies with stunning city views. The cleanliness of the hotel and friendly, attentive staff further enhance the guest experience, with special mentions for individuals who provide personalized and helpful service.
Guests can enjoy a range of amenities including a rooftop pool, which offers breathtaking views of Phnom Penh, and a complimentary Wi-Fi connection noted for its reliability. The hotel's spa provides a relaxing atmosphere with a variety of treatments, affordable pricing, and additional wellness facilities like a sauna and hammam. Meanwhile, the gym, though occasionally noted for its size, is well-equipped and offers a pleasing view from the 11th floor.
The comfortable and spacious beds contribute to a restful stay, ensuring guests feel rejuvenated. As a 4-star establishment, Duong Chan Hotel impresses with its luxurious offerings and stylish interior, leading some to feel it exceeds its current rating. The hotel also caters to romantic getaways, with its rooftop bar providing an idyllic setting for couples to enjoy spectacular sunsets and special occasions.
Overall, Duong Chan Hotel combines modern amenities, excellent service, and a prime location to provide a delightful and memorable stay for both leisure and business travelers.